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Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour

Organizational Behavior 4 - From Theory to Practice (Paperback, 4 Revised Edition): John B. Miner Organizational Behavior 4 - From Theory to Practice (Paperback, 4 Revised Edition)
John B. Miner
R1,801 Discovery Miles 18 010 Ships in 10 - 15 working days

This unique work bridges the gap between theory and practice in organizational behavior. It provides a practical guide to real-life applications of the 35 most significant theories in the field. The author describes each theory, and then analyzes its usefulness and importance to the successful practice of management. His analysis covers key managerial topics such as goal setting, training and development, assessment, job enrichment, influence processes, decision-making, group processes, organizational development, organizational structuring, and effective organizational operation.

Technological Aspects of Virtual Organizations - Enabling the Intelligent Enterprise (Hardcover, 2004 ed.): Alea M. Fairchild Technological Aspects of Virtual Organizations - Enabling the Intelligent Enterprise (Hardcover, 2004 ed.)
Alea M. Fairchild
R2,741 Discovery Miles 27 410 Ships in 18 - 22 working days

This textbook was inspired by an undergraduate elective course given on virtual organizations and technology. The instructor could not find a suitable text that covered both the organizational and technological aspects including examples based on today's industry. Other books were either too strategic or too technical for an audience of undergraduate business and technology students who were to use the book. But why was that the case? For the same reason that business and IT people in industry tended not to speak the same "language": indeed, the integration of technology into business strategy has been a recent occurrence, and traditional strategy issues have been decided too high in the organizational structure while technology was too detailed in tactical implementation. With the Internet and the advent of e-commerce, m-commerce, and c-commerce (and the other letters of the alphabet soon to follow), business and technology finally started to become closer, and the interest in technology as an enabler for strategic business decision-making evolved into a mainstream concept. How are we defining a virtual organization? Most definitions of the concept of virtual organizations start with stating that it is "a network between organisations or individuals . . . ". The Oxford Concise Dictionary defines 'virtual' as: "that is such/or practical purposes, though not in name or according to a strict definition. " An organization may be thought of as a number of individuals systematically united for some end or work.

Organizational Change, Leadership and Ethics - Leading Organizations Towards Sustainability (Paperback, 2nd edition): Rune... Organizational Change, Leadership and Ethics - Leading Organizations Towards Sustainability (Paperback, 2nd edition)
Rune Todnem By, Bernard Burnes, Mark Hughes
R1,195 Discovery Miles 11 950 Ships in 9 - 17 working days

Organizations and societies are facing extreme challenges that require action (IPCC, 2021). The UN's sustainability goals, demographic change, and the green shift are knocking on the door, while traditional education, and ways of leading and managing this development, often fail to keep up. Organizational Change, Leadership and Ethics challenges leadership orthodoxy, assumptions, and myths currently preventing the further development of theory and practice. It encourages intelligent disobedience in support of greater leadership capabilities and capacity in organisations and societies. As such, the book is written for everyone who wants to be MAD - to Make A Difference - students, scholars, and practitioners alike.

Mental Disabilities and the Americans with Disabilities Act - A Concise Compliance Manual for Executives (Hardcover): John F.... Mental Disabilities and the Americans with Disabilities Act - A Concise Compliance Manual for Executives (Hardcover)
John F. Fielder
R2,797 R2,531 Discovery Miles 25 310 Save R266 (10%) Ships in 10 - 15 working days

Under the Americans with Disabilities Act, organizations that fail to provide reasonable accommodations to employees with mental disabilities may be subject to penalties and punitive damages. The Act does not, however, provide useful guidelines to help organizations comply--a gap that Dr. Fielder's book now fills. This manual shows that compliance is not difficult or expensive. In clear, concise language, it acquaints management with mental diagnoses, impairments, disabilities, the myths of mental illness and its affect on job performance, and provides samples of workplace accommodations and compliance plans. Practical and readable, the book is intended for management of organizations with 15 or more employees, their human resource staffs and employee assistance professionals, and legal counsel.

Research Anthology on Developing Socially Responsible Businesses, VOL 1 (Hardcover): Information R Management Association Research Anthology on Developing Socially Responsible Businesses, VOL 1 (Hardcover)
Information R Management Association
R13,753 Discovery Miles 137 530 Ships in 18 - 22 working days
I. Organizational Behaviour (Hardcover): I. Organizational Behaviour (Hardcover)
R61,468 Discovery Miles 614 680 Ships in 10 - 15 working days

First published in 2007. Routledge is an imprint of Taylor & Francis, an informa company.

HR Disrupted - It's time for something different (2nd Edition) (Paperback, 2nd Edition): Lucy Adams HR Disrupted - It's time for something different (2nd Edition) (Paperback, 2nd Edition)
Lucy Adams
R390 Discovery Miles 3 900 Ships in 10 - 15 working days

THE NEW AND UPDATED EDITION OF THE CLASSIC WORK ON DISRUPTIVE HR. THE WAY WE WORK IS CHANGING FAST, AND TRADITIONAL HR IS NO LONGER FIT FOR PURPOSE. Equipping our organizations to meet today's demands requires something very different. This book provides HR professionals with: a compelling case for changing HR practical people solutions for a disrupted world strategies to make the changes they need ways to equip HR with the right capabilities and mindset Lucy Adams is a 'recovering HR Director'. Having held Board-level HR roles in major organizations, she is now on a mission to change outdated HR practices for good.

The Globalization of Multinational Enterprise Activity and Economic Development (Hardcover, 2000 ed.): N Hood, S. Young The Globalization of Multinational Enterprise Activity and Economic Development (Hardcover, 2000 ed.)
N Hood, S. Young
R2,698 Discovery Miles 26 980 Ships in 18 - 22 working days

This book explores and analyzes the effects of the globalization strategies of multinational enterprises (MNEs) on national and local development and highlights the implications of these effects for policy makers. Containing contributions from leading international business scholars, the text addresses this previously little explored but critically important issues for the future of the world economy.

Predicting Success in Higher-Level Positions - A Guide to the System for Testing and Evaluation of Potential (Hardcover, New):... Predicting Success in Higher-Level Positions - A Guide to the System for Testing and Evaluation of Potential (Hardcover, New)
Melany E. Baehr
R2,809 R2,543 Discovery Miles 25 430 Save R266 (9%) Ships in 10 - 15 working days

STEP is a job analysis-based human resource management system that was specifically developed, over more than two decades of research at the Human Resources Center of The University of Chicago, for higher-level positions in business and industrial organizations. Currently in use by major American corporations, the system is time -and cost-effective since it provides a common base for the coordination of a wide variety of human resource procedures including selection, placement, the identification of training needs, promotion, and succession planning. The system is unique in that it provides, after a single administration, estimates of potential for successful performance and assessments of the level of acquired skill in the functions to be performed, not only in the present (target) position but for all vertically and horizontally linked positions in a job classification matrix that covers the vast majority of higher-level personnel.

The first chapter of the book positions the STEP system with respect to current thinking in industrial-organizational psychology, briefly describes the rationale for the two interlocking measurement subsystems on which it is based, provides an empirical definition of potential, and identifies the higher-level population to which it can be applied. Chapter 2 and 3 give a review of job analysis procedures, describe the development of a job analysis instrument for the system, and discuss its applications for human resource management. Chapters 4 and 5 follow the same pattern of review, development, and application for a managerial and professional test battery. Chapter 6 thoroughly explores the systeM's reliability and validity. Chapter 7 provides very practical instructions for a wide array of human resource applications, and Chapter 8 is devoted to one of its applications, the career counseling conference. The final chapter describes how the STEP program will help human resource professionals face the challenges of the coming decades successfully. The book should be of interest to both teaching faculty and knowledgeable practitioners in industrial-organizational psychology.

Strategic Portfolio Management - In the Multi-Project and Program Organisation (Paperback): Pete Harpum, Katy Angliss Strategic Portfolio Management - In the Multi-Project and Program Organisation (Paperback)
Pete Harpum, Katy Angliss
R1,313 Discovery Miles 13 130 Ships in 9 - 17 working days

This book provides a powerful insight into strategic portfolio management and its central role in the delivery of organisational strategy, maximisation of value creation, and efficient allocation of resources and capabilities to achieve organisational strategic objectives. The book makes a valuable contribution to the development of thinking on the translation of strategy into actionable work. Whether you are a senior manager building a high-performing strategic portfolio for your organisation or an academic searching for new perspectives on strategy execution through portfolio management, you will find great significance in this book. Twenty-eight chapters in four sections provide multiple perspectives on the topic, with in-depth guidance on organisational design for strategic portfolio management and covering all process, capability, and leadership aspects of strategic portfolio management. The book includes several detailed case studies for the effective deployment of strategic portfolios, bringing together theory and practice for strategic portfolio management. This book is particularly valuable for advanced undergraduate and postgraduate students of project and portfolio management, strategic management, and leadership who are looking to expand their knowledge within the multi-project environment. Highly practical and logical in its structure, it also shows project management professionals how to effectively manage their business portfolios and align this with their business strategy.

Innovation Soup - A Recipe for Organizational Success (Paperback): Sanjay Puligadda, Don Innovation Soup - A Recipe for Organizational Success (Paperback)
Sanjay Puligadda, Don
R692 R611 Discovery Miles 6 110 Save R81 (12%) Ships in 18 - 22 working days

Not your average cookbook. This is a research-based recipe for innovation! This book is for anyone wanting to kick start innovation in their organization. It is ground-breaking in two ways: It is based on data, combining empirical research, literature reviews, business cases, and interviews. It tells a story of two friends in diametrically opposite business predicaments due to COVID. Their story is complex and layered, making for engaging reading. For too long, innovation culture has been amorphous. InnoQTM, built on years of rigorous research, breaks it into 11 dimensions that can be measured, tracked, and improved. We share real world data and examples showing the power of the 11 dimensions and provide concrete ways to improve on them. The pandemic has fundamentally changed the way organizations do business for the next many years-creating a culture of innovation is now more important than ever. This book is perfect for leaders, innovators, managers, and students.

Practice-Based Innovation: Insights, Applications and Policy Implications (Hardcover, 2012): Helina Melkas, Vesa Harmaakorpi Practice-Based Innovation: Insights, Applications and Policy Implications (Hardcover, 2012)
Helina Melkas, Vesa Harmaakorpi
R2,727 Discovery Miles 27 270 Ships in 18 - 22 working days

The book describes and analyses the new environment for innovation, it does this with an emphasis on yet uncharted regions within the field of practice-based innovation, coming up with guidelines for innovation policy measures needed in order to realise this. While it focuses on these policies it also takes into account multi-actor innovation processes, user-driven innovation, "related variety" and many other aspects; aspects such as, just to name a few: communicating creative processes and distributing practice-based innovation; then there is creativity itself, encompassing new fields of knowledge and expertise. The authors go on to describe value networks, showing how to make practice-based innovations, explaining innovation diffusion and absorptive capacity. The book presents new insights as well as the latest research related to the frequently used term "innovation". Definitions are put forward, giving, by way of examples, a detailed description of concepts we draw upon when using these. Innovation as a concept is constantly being subdivided into increasingly finer distinctions, which, in turn, determine the discourse. The book takes a close look at these, further taking into account the challenges as well as the opportunities inherent in developing practice-based innovation procedures and policies of global importance, never losing sight of advancing long-term effectiveness.

ISE Organizational Behavior: A Practical, Problem-Solving Approach (Paperback, 3rd edition): Angelo Kinicki, Mel Fugate ISE Organizational Behavior: A Practical, Problem-Solving Approach (Paperback, 3rd edition)
Angelo Kinicki, Mel Fugate
R1,844 R1,672 Discovery Miles 16 720 Save R172 (9%) Ships in 10 - 15 working days

Kinicki, Organizational Behavior 3e develops students' problem-solving skills through a unique, consistent, integrated 3-step Problem-Solving Approach that lets them immediately put research-based knowledge into practice in their personal and professional lives. Organizational Behavior 3e explicitly addresses OB implications for students' core career readiness skills, showing how OB provides them with the higher-level soft skills employers seek, such as problem solving, critical thinking, leadership and decision making. The understanding and application of OB theories and concepts provides tremendous value to students' lives today and throughout their careers.

Communication as Organizing - Empirical and Theoretical Explorations in the Dynamic of Text and Conversation (Paperback): Fran... Communication as Organizing - Empirical and Theoretical Explorations in the Dynamic of Text and Conversation (Paperback)
Fran cois Cooren, James R. Taylor, Elizabeth J Van Every
R1,293 Discovery Miles 12 930 Ships in 10 - 15 working days

"Communication as Organizing "unites multiple reflections on the role of language under a single rubric: the organizing role of communication. Stemming from Jim Taylor's earlier work, "The Emergent Organization: Communication as Its Site and Surface "(LEA, 2000), the volume editors present a communicational answer to the question, "what is an organization?" through contributions from an international set of scholars and researchers. The chapter authors synthesize various lines of research on constituting organizations through communication, describing their explorations of the relation between language, human practice, and the constitution of organizational forms. Each chapter develops a dimension of the central theme, showing how such concepts as agency, identity, sensemaking, narrative and account may be put to work in discursive analysis to develop effective research into organizing processes. The contributions employ concrete examples to show how the theoretical concepts can be employed to develop effective research.
This distinctive volume encourages readers to discover and develop a truly communicational means of addressing the question of organization, addressing how organization itself emerges in the course of communicational transactions. In presenting a single and entirely communicational perspective for exploring organizational phenomena, grounded in the discourse of communicational transactions and the establishment of relationships through language, it is required reading for scholars, researchers, and graduate students working in organizational communication, management, social psychology, pragmatics of language, and organizational studies.

The Boundaryless Organization - Breaking the Chains of Organizational Structure (Hardcover, Revised and Updated): Ron Ashkenas,... The Boundaryless Organization - Breaking the Chains of Organizational Structure (Hardcover, Revised and Updated)
Ron Ashkenas, Dave Ulrich, Todd Jick, Steve Kerr
R913 R792 Discovery Miles 7 920 Save R121 (13%) Ships in 18 - 22 working days

In 1995 The Boundaryless Organization showed companies how to sweep away the artificial obstacles-such as hierarchy, turf, and geography-that get in the way of outstanding business performance. Now, in this completely revised edition of their groundbreaking work, management experts Ron Ashkenas, Dave Ulrich, Todd Jick, and Steve Kerr offer an up-to-date version of their comprehensive guide to help any organization go "boundaryless"-and become a company with the ability to quickly, proactively, and creatively adjust to changes in the environment. With new examples, a new commentary on the developments of the last five years, and illuminating first-hand accounts from pioneering senior executives, the authors once again show why "boundaryless" is a prerequisite for any organization trying to succeed in the economy of the twenty-first century.

Health Care Policy and Regulation (Hardcover, 1995 ed.): Thomas A. Abbott III Health Care Policy and Regulation (Hardcover, 1995 ed.)
Thomas A. Abbott III
R2,801 Discovery Miles 28 010 Ships in 18 - 22 working days

5 care reforms. Part II: Price Regulation The second partofthis volume examines the role ofprice regulation in controlling health care costs. It contains three chapters. In chapter seven, I examine the alternatives for regulating pharmaceutical prices. In chapter eight, Jack Hadley examines the impactofvarious forms ofhospital price regulation; while in chapter nine, MarkPaulyexaminestheroleofpriceregulation incontrollingphysician fees. Chapter seven focuses on the issue of regulating pharmaceutical prices. There are two key issues examined in this paper. First, is there a clear need for price regulation, and second, can price regulation work in this industry? In response to the first question, I come to the conclusion that the proponents ofprice regulation have not really proven their case. Although the financial returns in the pharmaceu tical industry have been slightly higher than expected during the 1970s and 1980s, there is not overwhelming evidence of"price gouging" or excessive profits on the part of the industry. In response to the second question, the answer is clearly no. The traditional approaches to price regulation will not have the intended affect of eliminating excess profits from the industry while maintaining the incentives for research and development. First, rate-of-return regulation, the most natural approach, would result in many adverse incentives-includingexcessive investment in research and developmentinorderto inflatetheratebaseused tocalculatedtheallowablereturns."

Research in Organizational Change and Development (Hardcover, New): William A. Pasmore, Richard W. Woodman Research in Organizational Change and Development (Hardcover, New)
William A. Pasmore, Richard W. Woodman
R3,367 Discovery Miles 33 670 Ships in 10 - 15 working days

The Research in Organizational Change and Development series is an outlet for cutting edge conceptual and empirical scholarly contributions that have the capacity to shape research and practice. The field of organizational change and development continues to evolve rapidly, as the demand for rapid and effective organizational transformation has increased. It is more important that ever that scholars address topics such as increasing intervention effectiveness, managing emotional issues raised during change, measuring the impact of change, and improving the methods we use to conduct research on organizational change.
*This series provides a definitive outlet for the most thoughtful and exciting work of newly emerging and well-recognized scholars in the field of organization change and development
*This series regularly invites leading thinkers in the field to present their latest models, empirical findings and thoughtful directions for future research
*This series provides historical overviews of different paradigms of research in the field

The NBA Story - How the Sports League Slam-Dunked Its Way into a Global Business Powerhouse (Paperback): Rich Mintzer, Eric... The NBA Story - How the Sports League Slam-Dunked Its Way into a Global Business Powerhouse (Paperback)
Rich Mintzer, Eric Mintzer
R330 Discovery Miles 3 300 Ships in 18 - 22 working days

What can you learn from the most successful companies in the world? The NBA Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the exciting basketball league to become the powerhouse it is today. Today's NBA is filled with larger-than-life figures, like LeBron James, James Harden and Stephen Curry, who effortlessly dominate the courts. But it wasn't always so glamorous. The multi-billion-dollar league has grown from humble roots into a sports powerhouse that is loved around the world due to savvy digital marketing and a global focus. Thanks to the popularity of individual players and team rivalries, the NBA has survived league mergers and financial crisis. Teams have earned the respect of millions of loyal fans who are dedicated to the success of each and every organization within the league. Through the story of the NBA, you'll learn: How to keep a dream alive when it seems like no one wants to see it come true. How a company can find their way out of a financial crisis. How presentation is the secret sauce to the success of any show. And how a company can build a loyal fanbase who will do anything to keep them on top.

How Organizations Remember - Retaining Knowledge through Organizational Action (Hardcover, 2011 Ed.): Paddy O'Toole How Organizations Remember - Retaining Knowledge through Organizational Action (Hardcover, 2011 Ed.)
Paddy O'Toole
R2,757 Discovery Miles 27 570 Ships in 18 - 22 working days

How an organization works is largely a function of what it knows-i.e., the collective knowledge about all aspects of the enterprise, from competitive intelligence to formal systems and policies to the ways in which individuals solve problems and share their expertise. Organizational knowledge is not to be found in manuals and web sites, but in the day-to-day interactions among employees, suppliers, customers, investors, and other stakeholders. How Organizations Remember is based on a 10-month study of a technology firm with locations in three countries (Australia, US, and Ireland); the company has undergone rapid growth and expansion, which have had a profound impact on power structures and organizational culture, and hence, on the ways in which knowledge is created and disseminated. The author discovered that what is remembered is diverse, and of differing value within and across the organization. How knowledge is remembered is equally diverse, and ranges from computer files to cartoons on the wall, from stories to the way objects are placed on a desk. Knowledge is influenced by external influences as well as internal influences; knowledge may become a competitive advantage, but may also contribute to inertia. The book combines theoretical perspectives and empirical findings to generate insights that contribute to both research and practice in organizational learning, innovation, culture, and behavior.

Creativity and Innovation in Organizational Teams (Hardcover): Leigh L. Thompson, Hoon-Seok Choi Creativity and Innovation in Organizational Teams (Hardcover)
Leigh L. Thompson, Hoon-Seok Choi
R4,503 Discovery Miles 45 030 Ships in 10 - 15 working days

"Creativity and Innovation in Organizational Teams" stemmed from a conference held at the Kellogg School of Management in June 2003 covering creativity and innovation in groups and organizations. Each chapter of the book is written by an expert and covers original theory about creative processes in organizations. The organization of the text reflects a longstanding notion that creativity in the world of work is a joint outcome of three interdependent forces--individual thinking, group processes, and organizational environment.
Part I explores basic cognitive mechanisms that underlie creative thinking, and includes chapters that discuss cognitive foundations of creativity, a cognitive network model of creativity that explains how and why creative solutions form in the human mind, and imports a ground-breaking concept of "creativity templates" to the study of creative idea generation in negotiation context. The second part is devoted to understanding how groups and teams in organizational settings produce creative ideas and implement innovations. Finally, Part III contains three chapters that discuss the role of social, organizational context in which creative endeavors take place.
The book has a strong international mix of scholarship and includes clear business implications based on scientific research. It weds the disciplines of psychology, cognition, and business theory into one text.

Stalking, Harassment, and Murder in the Workplace - Guidelines for Protection and Prevention (Hardcover): Nellie Lanteigne,... Stalking, Harassment, and Murder in the Workplace - Guidelines for Protection and Prevention (Hardcover)
Nellie Lanteigne, Bernadette H Schell
R2,806 R2,540 Discovery Miles 25 400 Save R266 (9%) Ships in 10 - 15 working days

Schell and Lanteigne provide a clear, objective, responsible, and readable analysis of the facts of stalking crimes against people in the workplace -- and a practical guide to protecting the organization against them. The authors have taken as their purpose the task of helping to reduce the potential for workplace and personal tragedies. They not only make people aware of the stalking cycle and the stages commonly found in stalking incidents, but they give ways to prevent the cycle from escalating into disaster. Their goal is to help organizations develop policies and strategies to identify and suppress stalking before it's too late. Their book is unique in several ways: it expands on other presentations of the topic; it goes into detail about how stalking victims act and react and why they deny that stalking is happening to them, and it provides clinical insights into the ways stalkers think and behave -- and why.

Schell and Lanteigne differentiate sexual harrassment incidents from stalking. Their theme: If there is a stalking problem, it needs to be identified and corrected early. They detail various interventions proposed by experts in forensic psychiatry, law enforcement and security, and human resource management. With numerous case histories of real-life stalking incidents and responses from victims and their organizations' management, the authors make clear what can go wrong with an inappropriate intervention, and what individuals, businesses, and organizations can do to turn a psychologically devastating and potentially life threatening situation around. Their red flag indicators help readers to understand that a stalking crime may be happening to them. The authors also give readers and their supervisors the resources they need to deal with it. The result is an important contribution to the literature on a growing, extremely dangerous crime in today's organizations, and an essential resource for executives and managers who are compelled to cope with it.

Culture Your Culture - Innovating Experiences @Work (Hardcover): Karen Jaw-Madson Culture Your Culture - Innovating Experiences @Work (Hardcover)
Karen Jaw-Madson
R1,245 Discovery Miles 12 450 Ships in 10 - 15 working days

Organizational culture isn't just a hot topic--it's an untapped asset and potential liability for all businesses. And yet, for all its potential to make or break, few know how to manage cultures with proficiency. Culture Your Culture: Innovating Experiences @Work provides the much-needed "how-to" with Design of Work Experience (DOWE). Tapping into human-centered design, interdisciplinary innovation concepts, and other research, this leading edge approach partners employees and their employers in unprecedented ways to co-create solutions and differentiating experiences that are customized, relevant, and profoundly impactful to the organizations for which they are intended--all while building employee engagement, learning agility, and capability. Be open to changing mindsets, for this is not your typical business book. Part-business case, part-instructional, and part-commentary, the guidance offered here puts your organization--not some detached case studies--at the center to envision how DOWE can help you design solutions and experiences unique to your context. Culture will no longer be esoteric or intangible, but overt, meaningful, fully leveraged, and truly experienced. No more hacking through trial and error to a culture that lacks sustainability. We can practice the management of culture and organizational change through lived experiences, with intention, rigor, and discipline. Leaders, managers, teams, and employees alike will benefit from understanding the need for this approach, how it's defined, why it works, and what to do to successfully tackle business challenges and positively influence lives with this innovative model--if you are willing to do the work to get there.

Thrive by Design - The Neuroscience That Drives High-Performance Cultures (Hardcover): Don Rheem Thrive by Design - The Neuroscience That Drives High-Performance Cultures (Hardcover)
Don Rheem
R651 Discovery Miles 6 510 Ships in 10 - 15 working days
Authentic Customer Centricity (Hardcover): Alkhatani Saad Zafer Authentic Customer Centricity (Hardcover)
Alkhatani Saad Zafer
R2,464 Discovery Miles 24 640 Ships in 10 - 15 working days

This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity. In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.

Projects as Business Constituents and Guiding Motives (Hardcover, 2000 ed.): Rolf A. Lundin, Francis Hartman Projects as Business Constituents and Guiding Motives (Hardcover, 2000 ed.)
Rolf A. Lundin, Francis Hartman
R2,801 Discovery Miles 28 010 Ships in 18 - 22 working days

The purpose of Projects as Business Constituents and Guiding Motives is to describe and analyse the roles that projects play in business. The editors, authors and researchers are convinced that projects are of significant importance at virtually every level of society, even though companies are the focus of this book. Projects are not merely conspicuous components of businesses, they in fact signal what businesses are all about. As you will see from some of the contributions to this book, these signals come in different forms and have different effects. Thus the various contributions to this book also mirror a kind of uncertainty as to what this phenomenon that is called project is all about. Rather than trying to define what it really is', the editors have opted for the alternative, namely to let some of the variation be replicated in the different contributions. One important reason for the variations is that each author wants to stress a different aspect of projectisation. The editors illustrate some of the variations as they appear in the minds of researchers and in the minds of those who work with projects every day. They believe that they do greater justice to the field by taking this stance at this stage in the evolution of project management. The book is structured in four sections. The first section includes four chapters elaborating on various aspects of the roles projects play for shareholders, for management, for the global scene, and for the more or less continuous reorganising efforts that characterise most industries at the present time. The second section deals with how projects fit in with traditional business processes and the challenges that face project management as well as the generic business procedures. The third section brings forward some of the most essential matters when it comes to the future of business organisations. Innovation projects have a completely different character compared to traditional projects, and when entire industries go through thorough transformations, attending to project matters will be part of that change. One of the most often-repeated statements in business is that people matter; in the last section that statement is scrutinised in a projectised environment. This volume has a wide international selection of authors. Eight different nationalities are represented. The collection is relevant to academics in business administration, project management and organisation behaviour. It should also appeal to a significant secondary audience: professionals in project management, business strategy and organisation.

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