This is a new edition of Sandra Dawson's successful introductory
textbook for students, in engineering, business studies, marketing,
accounting, administration, and management who would like to
improve their understanding of organizations. Fully revised and
updated and assuming no prior knowledge of the subject, the book
presents illustrated examples drawn from the author's research and
industrial consultancy to identify and discuss organizations in
terms of five key characteristics---people, interest groups,
structure and culture, technology, and the environment--and the
processes of power and conflict, communication, decision-making and
implementation that define an organization.
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