First published in 1988, this book offers a comprehensive description of the functions and performance of organisational surveys from a wide range of European experts in the field. The book examines the utility of organisational surveys as a method of research for the social sciences and as a support for employee relations strategies and personnel policies. It looks at the broad question of 'what are the key dimensions of an organisation with which managers and researchers should be concerned?' and at how they can be an essential element in a participative management approach to employee relations. Throughout, the book emphasizes the utility of surveys for the study and understanding of organisations.

This book defines the new frontiers in knowledge management. It contains thinking by respected authorities in the field of knowledge management, information systems, and strategic management. The chapters range in their orientation from those that are more humanistic in their treatment, and those that take an economic perspective. All contribute towards deepening our understanding of what the new problems associated with achieving the goals of knowledge management are, and present possible solutions to the problems. Topics covered include: knowledge visualization, knowledge markets, ubiquitous information environments, knowledge flow dynamics, knowledge integration in teams, personalizing delivery systems and knowledge security mechanism.

Hardbound. This volume is intended to foster new ways of thinking about quality in terms of how it is researched and practiced. With the high demands placed on organizations to provide high quality products and services to their customers, it is appropriate that research begins to address many of the questions that have arisen concerning quality in organizations. The chapters in this volume focus on two major themes: the role of suppliers in improving quality (supplier quality awards, integrating suppliers in new product development, and supplier management), and organizational aspects and how they relate to quality (culture, organizational citizenship, and agency theory).

It is said that business re-engineering is part of our transition to a post-industrial society. The purpose of this book is to present an approach to how to reorganize businesses using the discipline of software engineering as a guiding paradigm. The author's thesis is that software engineering provides the necessary analytical expertise for defining business processes and the tools to transform process descriptions to support systems.
The author begins by introducing the concepts and needs for business reengineering and principles and practice of software engineering. He then shows how by concentrating on processes, a business can define the information base required and how it is to be constructed. As a result, any manager or technically-minded person will learn how to implement the reengineering of a business.

Contributions from senior and experienced practitioners in their field, who provide practical insight for managers and students. The titles all build into a comprehensive resource, providing essential reading for anyone interested in management and complexity, systems thinking, organization and management theory and organizational change. The series explains how the application of complexity science to today's organization could have radical implications for management practice.

One of the key issues presented here is bridging the communication gap between business leaders and IT experts in companies and public services. This is facilitated by combining different models for the development of corporate strategies, business processes and information support. The leading idea behind this book is to present different perspectives on business modelling, based on established theories and practical experiences. It thus offers advanced knowledge and relevant information on the key issues in business modelling for today's organisations.

When should organizations think about adopting a flat structure? And what does it take to make it work? Is it even the silver bullet that we've been told it is? Often we have heard about how businesses should organize in non-traditional ways to succeed in today's world: be 'agile', or adopt approaches such as 'holacracy,' 'RenDanHeYi' or 'scrum'. But what do these concepts actually mean? Are they even helping us to custom-tailor flat structures to our needs? Leading expert, Markus Reitzig, provides a no-holds barred account of flat organizational structures, taking the good with the bad and asking the reader to balance the opportunities and challenges that come with less hierarchical structures. He explains that there are many types of flat organizations, and that they may only be better than traditional companies in some instances, and only when the company picks the right structure given its goal and its people. Taking an evidence-based approach to the advantages and disadvantages of decentralizing, this book offers a unique, practical guide for managers. You'll learn how to formulate realistic goals with fewer hierarchical layers, where to decentralize, whom to recruit and how to treat your staff. This is an indispensable guide for anyone who wants to figure out how to work with flat organizational structures, and whether 'flat' may even be right for them.

This volume in the series covers such topics as the content for corporate environmental action, the framework for analysis of corporate environmentalism, the costs of environmental protection and legal compliance, and consumer demand in the market.

This is the first comprehensive overview of the development of the field of Organizational Behavior. It belongs on the shelf of every scholar and student in the discipline. Part I covers the foundations of the scientific method, theory development, and the accrual of scientific knowledge in the field. Part II introduces the ideas of pioneers whose work pre-dates the emergence of Organizational Behavior. Part III considers the actual emergence of OB as we know it today, with an analysis of the environmental forces that impinged upon it (such as the recruiting of social scientists into business schools). Part IV presents an assessment of the current state of the art in OB research, with an original assessment of the importance, validity, and practical usefulness of 73 core theories in OB. Finally, Part V sets forth a vision for the future identity and growth of Organizational Behavior research, theory, and practice.

There are times of profound structural change and times of uncertainty as new forms of organization and market behaviour emerge to replace and reshape older forms. Nowhere is this uncertainty more felt than in industrial organization theory. The aim of this book is to review and present some of the new approaches developed in industrial organization and material contained is organized into four sections: recent approaches to industrial organizations, the behaviour of individual firms and the characteristics of industrial systems as a whole, new theories of the firm and market structures and technical progress and market structure.

This book provides essential career guidance for corporate women with talent and ambition, as well as advice for HR leaders on managing a diverse workforce. The author sets out nine job assignments that every woman should have on her job resume in order to lay the way for promotion and progression. The book also provides insights into the lessons learned by the top senior women (and men) in business.

As we head into the new millennium, we are witnessing a growing and heightened interest among organizational scholars on the topics of conflict and negotiation. New research questions are being identified, while new theory is being applied to "old" questions. The result is exciting research that has organizational and social relevance. The papers in this volume, which grew out of the eighth biannual Conference on Negotiation in Organizations, are representative of the provocative and "cutting edge" theory and research emerging in the area of conflict and negotiation.

"Reading this new edition of Organizational Behavior and Management, students become involved participants in learning about behavior and management. The 12th edition combines text, self-learning exercises, group participation exercises, and cases. These elements are directed at students interested in attempting to predict the behavior of people working in organizations. Organizational functioning is complex. This edition devotes attention to encouraging the development of these probing and diagnostic skills. The first step in this development is for each reader to increase his or her own self-awareness. Fundamental themes are woven throughout the book, including globalization, managing diversity and demographic changes, technological changes, ethics and social responsibility. These themes are consistent with the recommendations for balanced subject matter coverage made by the American Assembly of Collegiate Schools of Business/International Association for Management Education."

Designed to be a practical guide for managers, this book gives the reader a comprehensive overview of the practice, culture, and methods for functioning in a team environment. Most managers are accustomed to the premise that they are to plan, organize, lead, and control. They are now being asked to facilitate their people in teams that plan, organize, control, and often lead. To be prepared for the new workplace realities, managers will need to be familiar with a whole new set of methods for leadership. This book helps engender the necessary knowledge and skills to make the transition to leading teams. It also makes clear the distinction between hierarchical and team environments.

Tools for team-centered planning, work control, meetings, and decision making are presented in detail. Ample examples, academic resources, and specific recommended actions are provided to help the manager understand, utilize, and thrive in the new workplace. Issues that will challenge front line supervisors who are becoming team leaders are addressed, and issues that will impact middle managers who discover that they now manage a collection of teams are also examined. This book is a unique combination of field research, academic studies, case study data, and practices from one of America's best companies.

As a manager, you have the responsibility to plan, organize, implement, delegate, and control. To be a leader, however, you must also inspire your staff, your colleagues, and your workplace. You have the ability to take these people to greater heights, both personally and professionally.

This guidebook can help you meet these challenges. You'll learn how to

resolve conflicts between employees;

coach and mentor young professionals;

deal with those who don't play by the rules; and

reduce the stress that comes with being a manager.

In addition to a broad-based discussion of leadership practices, "Quit Your Job, Enjoy Your Work" also explores the ins and outs of servant leadership and emotional intelligence. Managers who are interested in creating a positive work environment need to better understand both of these contemporary approaches to leadership.

Written for organizational managers, leaders, and staff who want to understand their workplace, this guide enables you to fulfill your potential. In "Quit Your Job, Enjoy Your Work," you can discover how to create a better workplace for all.

First published in 1969, British Management Thought is an indispensable text for anyone with a critical interest in the development of British management philosophy, from management teachers, through to informed managers, sociologists and historians. Utilizing detailed documentary evidence, Dr. Child traces and assesses the emergence and development of management thinking in Britain over the last hundred years. He considers the organizational and social problems faced by managers, and how management thinkers have attempted to provide solutions. The book demonstrates how social science research has today brought to light many deficiencies in management thought. By applying the perspectives of the sociology of knowledge, Dr Child examines how and why ideological considerations seriously weakened the practical utility of many management writings. He also discusses the important problems raised for management education by these findings, illustrating this with some of his own research into management teaching.

Organizational Behaviour, Third Edition, builds on the strengths and successes of the previous editions and has been fully updated to reflect changes in the world of work and the context of organizational behaviour within that world. The authors combine a managerial approach, focusing on practical, real-world applications, with a rigorous critical perspective that analyses the research behind the theories. The text addresses alternative theoretical perspectives, in parallel to the introduction of new worldwide cases and examples. The concise coverage of the core topics can be applied to both one-semester and year-long teaching and learning patterns. In addition, the text includes a strong applied focus stressing the applicability of all topic areas in work organisations, as well as examples from across a wide variety of business and geographic sectors. The fully updated online resource package at www.wiley.com/college/french includes PowerPoint slides, a lecturer test bank, instructor s manual and additional cases. Students can access self-test quizzes, glossary flashcards, a student study guide and links to relevant journal articles, as well as interactive modules and skills assessments.

First published in 1985, this book is about Imperial Chemical Industriesa (TM) response to the changing social, political, business and economic environment over the past twenty years. Using personal interviews and archival material, Andrew Pettigrew examines the evolution of business strategy, organisation structure and culture, technology and union-management relations within this corporate giant over an extended period of time. It is a compelling account, told from the inside, by one of the worlda (TM)s leading management and organisation theorists. The Awakening Giant has made a major practical and theoretical contribution to the study of corporate strategy, organisational analysis and change, and business history. Anyone with an interest in managing change in a large corporation will find this reissue rewarding reading.

First published in 1973, this volume concentrates upon contemporary issues of a theoretical and methodological nature in the study of organizations. The contributors are concerned with contemporary ways of explaining the sociological role of modern organizations and work within them. They cover questions of understanding employee behaviour, of careers, of industrial relations, and of the future of management and organizations as we know them with a thorough examination of prevailing assumptions.

REMOTE WORKING IS HERE TO STAY. But 70% of remote workers say they feel isolated, and many managers struggle to know how to support them. In Your Resource is Human, award-winning marketer and global remote business leader Melissa Romo explores the five unspoken remote work emotions, and identifies the five remote-ready leadership behaviors that can help all teams, large or small, rise above the sometimes emotional undertow of working alone. This book aims to give remote leaders the counsel and courage to embrace empathy, adapt their communication and inspire optimism so they can help their people do their best work. MELISSA ROMO has more than 20 years' experience as a business leader for FTSE 100 and Fortune 500 companies around the world and has spent more than a decade building and leading globally dispersed teams. She earned an MBA from the Yale School of Management, where she studied organizational behavior and leadership, has been recognized as a marketing and advertising industry "40 Over 40," and is a regular speaker on communication, content and community for business events around the world.

Hardbound. The convergence of telecommunications, mass media and computer technologies has brought spectacular developments of ubiquitous intelligent interconnected systems. In the course of these evolutionary changes, debate and policy has swung again towards privatization, deregulation and increased reliance upon competition. Nevertheless, the underlying and powerful role of new information continues to bring so much restructuring and organizational change, that a reassessment of ideas about competition in this dynamic context, is essential. The aim of this volume is to provide an update of research and policy debates in this important field. An international perspective is provided with contributions from academic, business and governmental communities. The volume will be invaluable to researchers in telecommunications and information activities; decision-makers in industry, government and regulatory fields; consultants; and information service provide

Providing both undergraduate and postgraduate students with the research and information they need to succeed in their organizational behaviour studies, this text has also been adapted to meet the specific learning needs of students in the Arab region. This text covers key aspects of the discipline in a language, style and methodology readers can engage with, and includes references to well known Arab companies and local case studies so students can better relate to the book's theory

Perhaps the best word to describe the past fifteen or so years of the twenty first century is "change." Spurred on by the massive layoffs, and reorganizations that took place during the recessionary period starting in late 2007, to changes in labor demographics, technology, competitiveness, and the very nature of work, business transformations have become the norm. Even the most stodgy and inflexible organizations - universities - are beginning to understand the need for radical change if they hope to be sustainable in the future. From our perspective as researchers in management, we became increasingly interested in new trends and ideas in the field of transforming business and non?profit enterprises. What are the variables associated with success? What determinants may mediate whether or not change efforts actually lead to more sustainable systems? And, how do such change efforts differ from strategic planning, which has obviously been around and used for many years? To begin answering such questions, this volume attempts to bring together a number of scholars who present conceptualizations and preliminary research insights concerning organizational change, and in two of the chapters, explore the relationship between change efforts and strategy formulation/implementation.

China's rapid socio-economic development has achieved remarkable equalizing conditions between men and women in the aspects of health, education and labor force participation, but the glass ceiling phenomenon has become more prominent. The book develops a cross-disciplinary paradigm, with economics at its core, to better understand gender in China and women in management in the Chinese business context. The theoretical perspective integrates the knowledge and evidence from cognate disciplinary strands, such as economics, sociology, management studies, and the Chinese literature, into one unified framework. In-depth interviews with managers in China's largest enterprises complement the theoretical perspective with rich empirical details to examine women's managerial experiences and career choices. The book's argument sheds light on the power of stereotypes that specify women's roles in the family, organization, and society. It shows that understanding the socio-psychological and organizational dynamics of stereotyping in the Chinese context, as well as how Chinese women make career decisions, recognizing and deploying these expectations, provides new perspectives on the underrepresentation of women among business leaders in China. The book offers multi-disciplinary evidence on the economics of gender in China that is highly relevant for gender studies in general, and across a number of subject areas, and it can be used in any setting as an introductory reference. The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.