Exploring the mechanisms underlying performance comparisons, Performance Comparison and Organizational Service Provision investigates how such assessments shape hospitals' service provision and medical professionals' work. With a focus on U.S. health care, this study outlines how medical quality was defined and compared in the hospital sector from the late 19th century to the present. Developing a novel theoretical framework to investigate performance comparisons, several different forms of internal and external performance assessments are contrasted throughout this period. The transformative effects of these comparisons on hospitals' relationships to patients, insurers, regulators, and staff are analyzed and their ramifications for current hospital care are explored. Drawing on this analysis, the book examines the controversial nature of these measures and the struggles among hospital managers, patients, physicians, and policy makers to determine hospital quality. Affording a deeper understanding of how performance comparisons influence organizational service provision, the book will be of interest to researchers in a broad range of fields including organization studies, accountability and evaluation, health care, and policy research as well as practitioners in hospital care and management.

Whilst existing studies on research management focus on single disciplinary perspectives in isolation, this new collection integrates a range of theories and business models from multiple fields to offer insights and examples of cross-disciplinary management perspectives. As the workplace environment encounters increased disruption and discontinuity, both researchers and practitioners are facing new and unique managerial challenges. Using alternative research methods from two or more scientific and practitioner disciplines, including Sociology, Politics, Psychology and Technology, the chapters suggest numerous solutions to a wide range of challenges. Some of the challenges explored include: Mind-Genomics and data-driven personalized health plans; the high failure rate of mergers and acquisitions; business ecosystems and start-ups; and, international businesses confronting globalization. Generating innovative research findings, as well as practical managerial solutions, The Cross-Disciplinary Perspectives of Management: Challenges and Opportunities aids both scholars and managers to find solutions to existing managerial challenges across a range of industries and disciplines.

This timely Handbook establishes the 'contextualization' of the learning organization idea as a research field.In contrast to much of the previous literature, which has approached the learning organization as a panacea that every organization could and should adopt, this major new Handbook puts the learning organization into context. It examines the relevance of the learning organization idea to organizations in various specific contexts, employing examples from a wide variety of cultures including China and Islamic nations, and from industries as diverse as the police force, care services for the elderly and family firms. Scholars and students with an interest in organizational learning will find this important Handbook enriching. Human resource practitioners will also find plenty of invaluable information in this resource. Contributors: C. Abrahamson Loefstroem, A. Ahmad, M. Babur, Y. Baruch, N. Birdthistle, D.A. Blackman, C. Blantern, P. Bogolyubov, T. Boydell, H.T.M. Bui, J. Burgoyne, X. Cong, D.J. Delgado-Hernandez, M. Drobnjak, M. Easterby-Smith, Z. Fan, C. Filstad, T.N. Garavan, P. Gottschalk, J.F.L. Hong, S.-w. Hsu, D. Jamali, B. Li, Z. Li, M. Lin, C. Lloyd, D. McDowall, A. OErtenblad, C. Peng, Y. Sidani, R.S. Snell, C. Stothard, S. Talbot, M. Torokoff-Engelbrecht, K.E. Watkins, D. Weir, J. Zhou

Affect in Organization and Management asks how affect theory understands everyday working lives through embodied, social and political practice. Discussing a range of dimensions and perspectives on affect, the book considers how subjects are formed through their connections with others, both human and non- or more-than-human. The six women writers on affect presented in this series (Sara Ahmed, Kathleen Stewart, Donna Haraway, Jane Bennett, Karen Barad and Rosalyn Diprose) all speak to important themes in organization studies, including power, politics and ethics. Each chapter explores how these thinkers have already influenced organization scholars, as well as how their work can extend our understanding of pressing organizational issues around gender, race, the environment, leadership and ethics. Feminism is a core feature of this collection, highlighting feminist writing with affective, connected and intersubjective possibilities. Each woman writer is introduced by experts on affect and organization studies. The chapters also suggest further reading and accessible resources. The book is suitable for students, academics and practitioners in business and management, organization studies and critical management studies who want to think differently about organizations.

Written by one of the foremost leaders in business management education. Accessible, and written in a style that will appeal to university leaders, policy-makers and students. Whilst focussed on a specific university, the book has universal lessons across all continents.

Written by one of the foremost leaders in business management education. Accessible, and written in a style that will appeal to university leaders, policy-makers and students. Whilst focussed on a specific university, the book has universal lessons across all continents.

This comprehensive volume identifies the foundations and scholarly development of the construct of organizational effectiveness, charting its emergence and maturing in organizational studies literature. Kim Cameron, a leading authority figure, has made a careful selection of papers that explore successive models of organizational effectiveness from the goal and system resource models to the multiple constituencies and competing values models. The final section considers the introduction of alternative approaches to and definitions of effectiveness that remain vibrant and relevant. This book is an essential source of reference, and will be an invaluable resource to scholars and practitioners concerned with this topical field.

Finally in paperback: the New York Times bestseller by the acclaimed, bestselling author of Start With Why and Together is Better. Now with an expanded chapter and appendix on leading millennials, based on Simon Sinek's viral video "Millenials in the workplace" (150+ million views).

Imagine a world where almost everyone wakes up inspired to go to work, feels trusted and valued during the day, then returns home feeling fulfilled. This is not a crazy, idealized notion. Today, in many successful organizations, great leaders create environments in which people naturally work together to do remarkable things.

In his work with organizations around the world, Simon Sinek noticed that some teams trust each other so deeply that they would literally put their lives on the line for each other. Other teams, no matter what incentives are offered, are doomed to infighting, fragmentation and failure. Why?

The answer became clear during a conversation with a Marine Corps general. "Officers eat last," he said. Sinek watched as the most junior Marines ate first while the most senior Marines took their place at the back of the line. What's symbolic in the chow hall is deadly serious on the battlefield: Great leaders sacrifice their own comfort--even their own survival--for the good of those in their care.

Too many workplaces are driven by cynicism, paranoia, and self-interest. But the best ones foster trust and cooperation because their leaders build what Sinek calls a "Circle of Safety" that separates the security inside the team from the challenges outside.

Sinek illustrates his ideas with fascinating true stories that range from the military to big business, from government to investment banking.

Unique selling point:* Focuses on the relationship between organizational culture and change effectiveness with a focus on communication systemsCore audience:* Intended for IT and business management professionals Place in the market:* Will go alongside the main author's other books to give a full picture of IT systems being utilised within business management

Organizing Inclusion brings communication experts together to examine issues of inclusion and exclusion, which have emerged as a major challenge as both society and the workforce become more diverse. Connecting communication theories to diversity and inclusion, and clarifying that inclusion is about the communication processes of organizations, institutions, and communities, the book explores how communication as an organizing phenomenon underlies systemic and institutionalized biases and generates practices that privilege certain groups while excluding or marginalizing others. Bringing a global perspective that transcends particular problems faced by Western cultures, the contributors address issues across sub-disciplines of communication studies, ranging from social and environmental activism to problems of race, gender, sexual orientation, age and ability. With these various perspectives, the chapters go beyond demographic diversity by addressing interaction and structural processes that can be used to promote inclusion. Using these multiple theoretical frameworks, Organizing Inclusion is an intellectual resource for improving theoretical understanding and practical applications that come with ever more diverse people working, coordinating, and engaging one another. The book will be of great relevance to organizational stakeholders, human resource personnel and policy makers, as well as to scholars and students working in the fields of communication, management, and organization studies.

This edited volume presents an interdisciplinary collection of texts that examine the practice of gamification, the use of game design elements in non-game contexts, specifically as an organization and management research problem. As we travel deeper into the twenty-first century, it is becoming increasingly clear the late modernity is re defining its take on games and play. Following what has been termed a general ludification or playification of society, corporations are beginning to see games and play as resources rather than as a wasteful practice. We are witnessing the emergence of the practice of gamificiation with the intention of mobilizing play's motivational power for capitalist production. This book outlines both the essential "how tos" and also critically explores their links to diverse strands of organization theory such as institutionalism, business ethics, critical theory and organizational behavior. Gamification research has been mostly conducted within disciplines such as information studies, game studies and information systems science. This is a paradoxical state of affairs; whilst gamification aims at being a transformative intervention in work processes and practices and is being deployed as such by practitioners. This book will be of value to researchers, academics and students interested in management and organization studies.

Strong leadership is necessary to drive the transformational change required to build and apply digital capabilities across organizations. Digital transformation in the supply chain is a leadership problem first and foremost. This book draws out some of the key digital business strategies supply chain leaders must become familiar with as they take on the responsibilities of leading transformations within their firms. The central rationale of the book is to establish a clear business case for the performance shifts and opportunities of the Digital Supply Chain. The benefits of a digital supply chain for firms can be summarized as uniquely reducing the amount of trade-off between costs and customer satisfaction. The challenges, complexity, and management involved in transforming to a digital supply chain have slowed many firms in their implementation. The key to unlocking this value and advantage is a new, robust, and digitally aware supply chain leadership mindset. It will provide readers with a practical Digital Supply Chain Leadership Road Map that will accelerate actions in technology, analytics, talent and business models. The road map to digital transformation will step the reader through these critical dimensions and illustrate how they can support their own organizational transformation by developing greater levels of maturity. This book will be most valued by supply chain leaders in medium to large scale organizations, as well as consultants and academics interested in digital business and supply chain transformation. The book will also be valuable for students studying digital transformation, supply chain, and operations.

This book focuses on digitalised talent management-the use of information technologies in talent management. The book affords theoretically, methodologically and empirically informed insights that are especially salient given the need for executives and organisations to balance the role of humans and technology, while ensuring competitiveness in this interconnected and increasingly digital world. In doing so, the book will shape and contribute to academic and industry-based conversations about the role of technological innovations in enabling organizations to transition towards digital ways of organising talent, as well as the associated implications for the who, what, where, when, and why of talent management as stakeholders decide which aspects of talent management can be delegated to technology, and those that require human agency. This book adds value by assembling subject matter experts currently siloed within traditional research domains whilst also highlighting the complexity of managing talent. By synthesising content from world-leading academics who herald from various backgrounds, the book will instigate, shape and contribute to conversations about both the promises and perils of digitalised talent management and the extent to which judgments and decisions about an organisations most valuable asset-it's talent-should be delegated to non-human agents. This book will be of interest to researchers, academics and students in the fields of talent management and organisational design, especially those interested in digital ways of working, managing and leading.

This book examines the theoretical foundations relevant to existential issues in educational leadership and management, taking inspiration from Munch's painting The Scream. The book considers internationally relevant topics such as the growth of neoliberalism, globalisation, cultural shifts, forced migration and the digitalisation of the socio-cultural sphere and uniquely positions these crises as existential threats, rather than simply political, cultural, or social. The volume explores this complex set of dimensions in existential experience and outlines the implications for research and teaching in educational leadership. By exemplifying the narrative and introspective nature of existential research, the book addresses major aspects of the field including the impact such threats have on organisational studies, policy, administrative structures and practices, and leadership. This timely collection on existential issues in administration and leadership will appeal to academics, scholars, researchers, practitioners and policy-makers. It will also be of great interest for students in teacher education programmes and graduate courses in educational administration and leadership, organisation studies, and educational ethics for broad international use.

An experiential and skills-building approach, exploring the realities and complexities of performance management and encouraging a reflective, adaptable outlook and equipping readers to conduct performance management in the future. The book presents the theoretical underpinnings and the practical applications of key topics in detail, with practical concepts or skills highlighted in terms of how they fit into the Performance Management system. Learning features include: "Developing PMS Skills" boxes, highlighting a particular skill "PMS in Practice" boxes, showcasing real-life examples from around the world "Experiential Exercises", to encourage active learning A comprehensive suite of free online resources, including PowerPoint Slides, full journal articles, and self-review questions an be found at https://study.sagepub.com/varma Suitable for Performance Management modules on Human Resource Management, General Management and Organisational Behaviour courses.

The book investigates the entrepreneurial marketing (EM) concept within the broader discipline of international entrepreneurship. The analysis of this concept, and designing a model of EM antecedents, elements, and outcomes that was tested on the basis of empirical studies covering companies from three European countries, explores and develops the field of international marketing and entrepreneurship. The book examines the role of entrepreneurial marketing in the internationalization processes of new ventures and adopts both qualitative and quantitative methods for analyzing the antecedents and characteristics of entrepreneurial marketing, as well as their relationships with internationalization activities and firms' performances. It goes on to show how the application of entrepreneurial marketing may lead to an accelerated internationalization of companies originating from a transition market, as well as the Western-European markets. It addresses these topics with regards to entrepreneurial marketing and management and will be of interest to researchers, academics, managers, entrepreneurs, and students in the fields of international business, international marketing, and entrepreneurship.

* Bridges the gap between academic and practitioner approaches to employee engagement * Written by a CEO and thought leader with over 25 years' experience in practice and research * Suitable for professionals, academics, and students seeking new strategies to improve workforce motivation, achievement, and well-being

* Bridges the gap between academic and practitioner approaches to employee engagement * Written by a CEO and thought leader with over 25 years' experience in practice and research * Suitable for professionals, academics, and students seeking new strategies to improve workforce motivation, achievement, and well-being

Once treated as the absence of knowledge, ignorance has now become a highly influential and rapidly growing topic in its own right. This new edition of the seminal text in the field is fully revised and includes new and expanded chapters on religion; domestic law and jurisprudence; sexuality and gender studies; memory studies; international relations; psychology; decision-theory; and colonial history. The study of ignorance has attracted growing attention across the natural and social sciences where a wide range of scholars explore the social life and political issues involved in the distribution and strategic use of not knowing. This handbook reflects the interdisciplinary field of ignorance studies by drawing contributions from economics, sociology, history, philosophy, cultural studies, anthropology, feminist studies, and related fields to serve as a path-breaking guide to the political, legal and social uses of ignorance in social and political life. This book will be indispensable for anyone seeking to understand the important role played by ignorance in contemporary society, culture and politics. Chapter 21 of this book is available for free in PDF format as Open Access from the individual product page at www.routledge.com. It has been made available under a Creative Commons Attribution- Non Commercial-No Derivatives 4.0 license.

Focused on the interpersonal aspects of internal evaluation in non-profit organisations, this book presents practice-based discussions centred on six key topics identified through the authors' experience as evaluation practitioners. Internal Evaluation in Non-Profit Organisations: Practitioner Perspectives on Theory, Research, and Practice is not a step-by-step how-to guide; instead, each chapter unpacks an aspect of internal evaluation in non-profits that is paid insufficient heed in the existing literature. Written by and for internal evaluation practitioners, the book contains a plethora of practical strategies and critical analysis of thought-provoking topics that are of particular interest and importance to internal evaluators in non-profit settings. The authors understand the pressures facing practitioners and non-profit organisations and share their insights around improving evaluation's ability to be efficient, embedded, useful, and meaningful. This book will be of interest to researchers, scholars, and students focusing on non-profit management and will hold specific value for internal evaluators who want to harness their unique and influential position to help organisations achieve their goals. Further, this book is ideal for individuals wanting to think critically about evaluation and improve evaluation utilisation by developing their professional capability, building teamwork skills, using informal everyday data, incorporating theory, and developing fruitful relationships with external evaluators.

Unique selling point: * Based on years of personal leadership and mentoring experience Core audience: * Emergency workers and business leaders are the primary market. Place in the market: * Will help people to navigate personal leadership issues in the post-COVID world

* Authored by a collaborative, diverse, and inclusive community of contributors, rather than offering a singular point of view on change efforts * Addresses the topic of transformational change from multiple perspectives including individual, team, organization, and society, and through business, personal, and social lenses * Presents a pragmatic practitioner-based emphasis on the why, when, where, who, and how of successes and failures - including related patterns and threads of key learnings that do not rely on one specific framework or model

This book attempts to 'shake up' the current complacency around therapy and 'mental health' behaviours by putting therapy fully into context using Social Contextual Analysis; showing how changes to our social, discursive, and societal environments, rather than changes to an individual's 'mind', will reduce suffering from the 'mental health' behaviours. Guerin challenges many assumptions about both current therapy and psychology, and offers alternative approaches, synthesized from sociology, social anthropology, sociolinguistics, and elsewhere. The book provides a way of addressing the 'mental health' behaviours including actions, talking, thinking, and emotions, by taking people's external life situations into account, and not relying on an imagined 'internal source'. Guerin describes the broad contexts for current Western therapies, referring to social, discursive, cultural, societal, and economic contexts, and suggests that we need to research the components of therapies and stop treating therapies as units. He reframes different types of therapy away from their abstract jargons, offering an alternative approach grounded in our real social worlds, aligning with new thinking that challenges the traditional methods of therapy, and also providing a better framework for rethinking psychology itself. The book ultimately suggests more emphasis should be put on 'mental health' behaviours as arising from social issues including the modern contexts of extreme capitalism, excessive bureaucracy, weakened discursive communities, and changing forms of social relationships. Practical guidelines are provided for building the reimagined therapies into clinics and institutions where labelling and pathologizing the 'mental health' behaviours will no longer be needed. By putting 'mental health' behaviours and therapy into a naturalistic or ecological social sciences framework, this book will be practical and fascinating reading for professional therapists, counsellors, social workers, and mental health nurses, as well as academics interested in psychology and the social sciences more generally.