What is the nature and role of dignity in organizations? Why do managers, professionals, employees, clients, and patients identify with the idea that organizations universally violate their dignity? What can we learn from taking a close look at what participants in organizations feel about their sense of worth? Why should we care? Based on hundreds of interviews, this volume answers such questions. For example, how significant is this screaming of the protagonist in "Network." "I'm mad as hell, and I won't take it anymore." But he does-day in, day out-adapting to the abuse and eroding the emotional well-being of his personality. Dignity is an understudied concept in organizational research, as is fear, a correlate of indignity. This work shows how managers feel free to denigrate dignity by virtue of the authority vested in their position and by the impersonality of the organization. For example, the reference to management persons as "they" or "management." The volume begins with an academic approach to the issue of dignity in organizations. But the best academic work should result in actual practice. That is how this book views it. The book blends fieldwork and theory. It is a theoretically driven study of the nature of dignity in organizations and its role in the life of participants in organizations. Finally, the volume concludes with concrete approaches to promoting dignity and dignifying strategies in the organization.

This lively and engaging text introduces readers to the core interpersonal and organizational skills needed to effectively collaborate on group projects in the classroom and the workplace. Group projects are critical in preparing students for the realities of today's workplace, but many college students despise group work-often because they have not been prepared with the necessary skills to effectively collaborate. This guide teaches core collaboration skills such as active listening, interviewing, empathy, and conflict resolution. It examines the research and theory behind these skills, and provides tangible ways to practice these skills both alone and in groups. This guide can be used a supplementary text for any courses involving group projects, and will also be of interest to professionals in communication, business, and many other fields.

All management starts with self-management - handle fear and become an authentic leader. Often, the problem with management is not theoretical, but practical. Managers know enough about leadership, but a lot of them do not act accordingly. They know what should be done in a given situation but fear the discomfort and uncertainty that comes with it. The fear keeps many managers from stepping up to their responsibility. Therefore, the fear in leadership is playing a decisive role in the life and effectiveness of organizations. Based on research on the theoretical knowledge and the practical behavior of managers, combined with a long-time experience as consultants, the authors argue for the importance of practical judgment and emotional courage in management. This is essential in acting as an authentic leader, who does not feel paralyzed and trapped in paradoxes. Management books typically address the question of "what is good management," whereas this book is concerned with how to practice good management by exercising fearless leadership and emotional courage. It is a practical book that aims at inspiring the reader to act by providing specific tools and methods and will be of value to researchers, academics, practitioners, and students in the fields of leadership, strategic management, organizational studies and behavior, management development, and industrial and organizational psychology.

Government and organisational policies are not enough to challenge socially constructed expectations towards gender. Arts based methods derived from sensemaking, metaphors and storytelling can support women in modifying behaviours triggered by gender stereotype threat and help them cope better in the gendered workplace. The aim of the book is to challenge the contemporary approach of mainstreaming gender in organisations. Starting with individuals' life stories and workplace experiences to understand the common challenges for individuals and organisations, the authors review how women respond to those challenges through strategic choice, and consequences both for the individual and the organisational impact. This book presents two types of arts inspired workshops: sensory and metaphorical engagement as well as storytelling theatre. Gender Bias in Organisations: From the Arts to Individualised Coaching discusses how gender mainstreaming initiatives have failed and proposes an individualised coaching approach based on arts-based methodology for mediating gender stereotype in the workplace. It will be of interest to researchers, academics, and students in the areas of gender, work and organisation.

Higher education institutions around the globe are facing complex issues that disrupt the usual roles and purposes of centres of learning and research. Forces such as globalisation, burgeoning knowledge-based economies, rapid adoption of new technology, and global competition are changing the work and lived experiences of academics across the globe. This book addresses the unprecedented effects of these global pressures, including the COVID-19 pandemic, on university work and the resulting opportunity for innovative disruption. It presents the voices of 16 Australian university academics, framed by standpoint theory, which provide a unique perspective and insights into the rapid shifts impacting universities and how these affect academics' work lives. The stories uncover cases of disappointment and frustration, bullying and morale loss, alongside positive change and the awareness of the need to change expectations. This work informs the development of the Academic Predicament Model (APM), which points to the erosion of academic professionalism and identifies how such change in university work consequently de-professionalises academia in Australia. The long-term effect is to challenge the place and function of higher education institutions. The need for transformation, and potential for its outcomes, has never been greater, nor has the risk that the elements of the Academic Predicament Model will be amplified, causing the de-professionalising of academia to be further accelerated. This book will be of interest to researchers in higher education exploring neoliberalism and its impact on education and academics' work.

Research in Ethical Issues in Organizations (REIO) is a double-blind, peer-reviewed series that publishes rigorous academic research into organizational ethics from a wide variety of disciplinary perspectives. In this volume, Educating for Ethical Survival, a special section focuses on the challenges of teaching ethics to practically minded students, aiming to make the task of teaching applied ethics more tractable and constructive. Further contributions explore a range of aspects of ethical survival. Topics covered include: propensity to moral disengagement ability to survive ethically amid discord finding ethical survival globally ethical survival of students content of social ethics courses why reflection is important in personal learning as a global citizen. Suited for professionals, educators and researchers, this book poses questions about the nature of ethical survival in a rapidly changing world and about the role of ethics in organizations.

Volume 24 of Advances in Industrial and Labor Relations (AILR) contains eight papers highlighting important aspects of the employment relationship. The papers deal with such themes as shifts in workplace voice, justice, negotiation and conflict resolution in contemporary workplaces. Consistent with previous AILR volumes, the papers in Volume 24 reflect a variety of quantitative and qualitative research methods, including case studies, survey, interviews, historiography, theory building, and longitudinal and cross-sectional research designs and analysis. These papers also reflect a global perspective on workplace issues. The specific topics of these papers include social construction of workarounds, workplace dispute resolution, employee involvement at Delta Air Lines, voice and empowerment practice in an Australian manufacturing company, democracy and union militancy and revitalization, adapting union administrative practices to new realities, pro-social and self-interest motivations for unionism and implications for unions as institutions, and high performance work systems and union impacts on employee turnover intention in China.

International Perspectives on Equality, Diversity and Inclusion examines the complex nature of equality, diversity and inclusion in the world of work through interdisciplinary, comparative and critical perspectives. Authors are encouraged to provide cross-national and multi-dimensional insights through comparative analysis and to bring insights from across the disciplines of social sciences and humanities. The series elicits critical scholarship through its focus on structures of inequality in relations of power in exploring issues of EDI at work.

In the last century, changes in technology have driven massive developments in the social economy. The Fourth Industrial Revolution demands new approaches to organizational structures and teams. A paradigm shift is emerging, putting engagement, relations, inclusion and freedom at the centre. We need small self-managed teams, in a team-of-teams structure to be relevant to employees and customers, and in order to adapt to a changing world. In his second book, Erik Korsvik Ostergaard draws on the workings of Frederic Laloux, and his 2014 title Reiventing Organisations. Laloux discusses the five organizational stages to the modern workforce; the Red, Amber, Orange, Green and Teal stages. And with these writings, Ostergaard presents arguments towards how the classical corporate structure at the Orange stage, has experienced a rise in teal dots, or rather, neo-modernist forms of team-oriented organisms, which express a reorganisation for the future workforce.

This book presents an in-depth study of how the drive to optimize organizational performance can be significantly improved by investigating the causal relationships between profitability, productivity, and sustainability (PPS). This is presented through an assessment of a triple combined therapy that studies the interplay between Organizational DNA, Strategic Alignments for Value, and their implications for Sustainability. Through this approach, this volume seeks to answer critical mind-searching questions and provide useful guides as to how some firms are able to sustainably create higher value or wealth, especially through corporate entrepreneurship, or via the creation of new business models than others. In tackling the three elements of profitability, productivity, and sustainability, this book also provides greater insight through an in-depth study of the pervasively unresolved and disturbing issues surrounding the prospects of increasing the chances of success for entrepreneurial start-off ventures, making it of value to researchers, academics, and students in the fields of organizational studies, strategy, and sustainability.

Looks at unlocking the most important aspect of change management - to provoke people out of their comfort zones. Presents a wide range of tools, strategies and skillsets to provoke. Written by two leading experts in the field of change management, who have applied their approaches within large multinationals such as Google, as well as governments and SMEs.

Looks at unlocking the most important aspect of change management - to provoke people out of their comfort zones. Presents a wide range of tools, strategies and skillsets to provoke. Written by two leading experts in the field of change management, who have applied their approaches within large multinationals such as Google, as well as governments and SMEs.

This book comprises a set of stories about being an engineer for many decades and the lessons the author learned from research and practice. These lessons focus on people and organizations, often enabled by technology. The settings range from airplanes, power plants, and communication networks to ecosystems that enable education, healthcare, and transportation. All of these settings are laced with behavioral and social phenomena that need to be understood and influenced. The author's work in these domains has often led to the question: "Well, why does it work like that?" He invariably sought to understand the bigger picture to find the sources of requirements, constraints, norms, and values. He wanted to understand what could be changed, albeit often with much effort to overcome resistance. He found that higher levels of an ecosystem often provide the resources and dictate the constraints imposed on lower levels. These prescriptions are not just commands. They also reflect values and cultural norms. Thus, the answers to the question were not just technical and economic. Often, the answers reflected eons of social and political priorities. The endeavors related in the book frequently involved addressing emerging realities rather than just the status quo. This book is an ongoing discovery of these bigger pictures. The stories and the lessons related in this book provide useful perspectives on change. The understanding of people and organizations that emerges from these lessons can help to enable transformative change. Fundamental change is an intensely human-centric endeavor, not just for the people and organizations aspiring to change, but also for the people helping them. You will meet many of these people in this book as the stories unfold. The genesis of this book originated in a decision made early in the author's career. He had developed a habit of asking at the end of each day, "What did I really accomplish today?" This was sometimes frustrating as he was not sure the day had yielded any significant accomplishments. One day it dawned on him that this was the wrong question - He needed to ask, "What did I learn today?" It is always possible to learn, most recently about public health and climate change. In planning this book, the author first thought in terms of accomplishments such as projects conducted, systems built, and articles and books published. He could not imagine this being interesting to readers. Then, it struck him - It is much more interesting to report on what he learned about people and organizations, including how he helped them accomplish their goals. This is a book of stories about how these lessons emerged. In planning this book, the author first thought in terms of accomplishments such as projects conducted, systems built, and articles and books published. He could not imagine this being interesting to readers. Then, it struck him - It is much more interesting to report on what he learned about people and organizations, including how he helped them accomplish their goals. This is a book of stories about how these lessons emerged.

As we become more and more of a global trading world, the challenges of leading and managing within this turbulent environment and its associated, complex, interconnected markets and disconnected relationships are indisputable, so just how far can any change requirements be practically engaged with, whilst also keeping the employee at the organisation's central core? Today's business world cries out for people who can lead with a cross-cultural global perspective, who can lead from the heart as well as the mind and address and manage problems on not just an integrated local level, but also with a healthy, holistic perspective. The subject of spirituality has long been discussed within academic research, but there still seems to be a misunderstanding and stagnation of both its real meaning and application amongst business academics, the population and organisations alike. This book aims to provide a realistic message to help those who are looking for some answers; for those who are looking for a way to advance their own skill-set and progress both their careers and the organisation's current standing; to move from being confused and insecure about strategies and tactics, to positively contributing to not only their own, but also to the employees' well-being and the business's overall purpose and intention. By basing the content upon real and relevant, interesting, modern-day perspectives, applications, requirements, opportunities and benefits, all combined into a manual for thought and a practical framework for action, this book will significantly and realistically move the subject of spirituality forward. This book will be of interest to researchers, academics and students with a special interest in the, positive, influence of spirituality within the workplace and everyday healthy living.

Organizations and societies are facing extreme challenges that require action (IPCC, 2021). The UN's sustainability goals, demographic change, and the green shift are knocking on the door, while traditional education, and ways of leading and managing this development, often fail to keep up. Organizational Change, Leadership and Ethics challenges leadership orthodoxy, assumptions, and myths currently preventing the further development of theory and practice. It encourages intelligent disobedience in support of greater leadership capabilities and capacity in organisations and societies. As such, the book is written for everyone who wants to be MAD - to Make A Difference - students, scholars, and practitioners alike.

With the beginning of the twentieth century, American corporations in the chemical and electrical industries began establishing industrial research laboratories. Some went on to become world-famous not only for their scientific and technological breakthroughs but also for the new union of science and industry they represented. Innovative ideas do not simply appear out of the blue and spread on their own merit. Rather, the laboratory's diffusion takes place in a cultural context that goes beyond corporate capital and technological change. Using discourse analysis as a method to comprehensively capture the organizational field of the early American R&D laboratories from 1870 to 1930, this book uncovers the collective meanings associated with the industrial laboratory. Meanings such as what and where a laboratory is supposed to be, who the scientist is, and what it means to practice science provided cultural resources that made the transfer of the laboratory from academic science into an industrial setting possible by rendering such meanings understandable and operable to big business and organizational entrepreneurs fighting for hegemony in a rapidly evolving market. It analyzes not only the corporations that established laboratories in the United States but also their contexts - economic, political, and especially scientific - showing how "the industrial laboratory" was transformed from an organizational novelty into an expected institution in less than two decades. This book will be of interest to researchers, academics, historians, and students in the fields of organizational change, discourse studies, the management of technology and innovation, as well as business and management history.

Exposes the insider tools used to facilitate distortion and deceit and provides practical ideas on how to fight back against each tool and how business can use alternative tactics. Offers business new insights on how to authentically build trust. Educates as well as informs - each chapter ends with what we can do, individually and in our teams, businesses and communities to fight back against deceit.

This book introduces Unitary Developmental Theory (UDT) to the field of organization development. The second of two volumes, it introduces the UDT model and examines its application to organization development and change management. The book presents UDT comprising seven developmental levels, showing how using its methodical progression can help to avoid issues such as unsustainable growth and change failure while examining how the model improves collaboration, digital transformation, change management and team development. It shows how the model clinically transforms concepts such as culture which is often cited as the cause of failure for change, re-defining it as habituated maturation stage and simplifying culture change accordingly. This book is designed to accompany Volume 1 which details the psychology of the model and its equal applicability to mental-health recovery. Showing how UDT can be used as an overarching model to optimize organization development, this book will be of great interest to researchers, scholars and postgraduate students from the fields of organizational psychology, organization development and change management.

* Goes beyond encouraging cultural competence or celebrating diversity, to practical tools to bolster these two cornerstones to organizational success * Presents the easy-to-follow 'Get Along, Get It Done, Get Ahead' model that both leaders and business students can understand and apply straight away * Completely revised and updated second edition that offers new concepts, case studies, and guidelines for today's workplace

In 1979, Suzanne C. Kobasa propounded her theory of "hardiness" where she hypothesized her 3Cs: Commitment, Control, and Challenge, as the basic ingredients of hardiness that make an individual stress resilient. She was one of the early researchers who paid attention to personality features and illustrated that individuals who experience high level of stress without mental and physical illness have a different personality from those who become ill in stressful conditions. In current times, the discourse has enjoyed a sustained scholarly interest but there is hardly any study on the corporate professionals or the Indian context. Since the early 1990s, India has joined the corporate world and has been a fast-developing country. This changed state of affairs provides a broader scope of study on hardy personality in coping with stress in the Indian context. This book examines the efficacy of hardiness on the Indian corporate professionals in the post-globalization scenario. It endeavours to situate Kobasa's foundational theorisation along with those offered by other scholars in the context of the contemporary life situations with a focus on India. It presents a hypothesis that in the Indian context, culture could be looked upon as yet another basic component of hardiness. Culture and Resilience at Work offers an assessment of the significant contribution of Indian culture as one of the major contributing components in enhancing hardiness in corporate professionals. It will be of interest to researchers, academics, professionals, and students in the fields of stress management, human resource management, social psychology, culture studies, and organizational behaviour.

Nowhere is the study of workplace ethics more relevant today than in the context of empowering organizations to meet their goals in corporate social responsibility and sustainability (CSR/S). Aimed at helping organizations uphold their commitments to people and the planet as well as profit, these are core goals towards which both PR and HR departments now work. However one major stumbling block is the fact that while internal departments may regularly work closely when managing and communicating with employees, the communication flow tends to be top down. In order to create more socially responsible, sustainable, and ethical organizations, the communication flow must be more organic and bilateral. The question of how both teams could work together on a more even playing field has escaped scholarly inquiry for years. Corporate Social Responsibility, Sustainability, & Ethical Public Relations: Strengthening Synergies with Human Resources examines ways to make CSR/S an integrated ingredient and ethical hallmark for an organization's culture. Here authors from around the globe use a variety of research methods to offer practical, empirical findings, exploring opportunities for employees to serve as a conduit for organizations' CSR/S goals. This book shows how HR-PR department cooperation can fulfil the role of organizational conscience, helping for-profits and non-profits to navigate toward greater CSR/S.

All day long, managers deal with one challenge or another: complaints from staff, delegating work no one wants to do, jealousy and hurt feelings, performance reviews, even "small" problems like telephone abuse. It's exhausting! This book gives time-pressed managers succinct, pragmatic tools for taking action instantly on more than 65 common problems. For each problem, the book presents: 1. A brief case study that demonstrates the on-the-job problem in clear, human terms that anyone can relate to 2. Insightful analysis of the case study, explaining the issues that need to be addressed 3. Specific tools that help solve the situation, including step-by-step guidelines, checklists, standard procedures...and lots of practical advice.

This book is more than a self-help book, it is based on rigorous research but translated into a language for all. Describes how the unconscious impacts individuals, groups and society. Written by a recognised consultant and coach in the field of personal and team development. Discusses the saboteur in relation to new modes of working, e.g. remote working.

This book is more than a self-help book, it is based on rigorous research but translated into a language for all. Describes how the unconscious impacts individuals, groups and society. Written by a recognised consultant and coach in the field of personal and team development. Discusses the saboteur in relation to new modes of working, e.g. remote working.

Written in a novel format, this book addresses the challenge of changing a "sick" culture. Some organizations wake up one day and realize they have become something they never intended. Their employees run scared. There is no innovation, only blind obedience. There are warlords within the ranks of management, and they fight over turf without considering the best interests of customers, their employees, or their organization as a whole. At the Charleston, SC, branch of Copper-Bottom Insurance, the wakeup call comes when an employee files a lawsuit against the company and its leaders. The Charleston division Vice President, Jack Simmons, is put on probation and given an ultimatum: "Change the culture!" Jack understands the "or be fired" implication all too well. He scrambles to find help and runs into an old friend, Don Spears, from Friedman Electronics. With Don's help, Jack begins the journey that will heal his organization. In the course of their first visit, Don and his Director of Continuous Improvement, Tim Stark, help Jack to make an important discovery: Copper-Bottom's executives are not showing their people respect. Don and Tim point to the following observations as proof. Copper-Bottom leaders are Using top-down, "command-and-control" leadership behaviors rather than recognizing their people as Subject Matter Experts and listening to them Issuing instructions to their people rather than observing then improving performance through coaching Keeping employees in the dark as to the impact their work has on the organization's mission Unaware of the obstacles in their people's paths; hence, never using the authority of their positions to remove those obstacles Staying in their offices, aloof to the difficulties their subordinates face As Don and Tim see it, Copper-Bottom's problems stem from the way its leaders lead. After the executive who precipitated the lawsuit is let go, the Friedman team begins the process of teaching Copper-Bottom's executives that a healthy culture begins at the leadership level. Don, Friedman's General Manager, states that cultures change when their leaders change. In short, leaders need to initiate the changes in the culture by first demonstrating the desired behavior. So begins the process of reeducating Copper-Bottom's leaders in the difference between managing and leading. In short order, Tim begins to work with Jack's leadership team while Don takes Jack to Friedman's Oakland facility. There Jack learns To first concentrate on surrounding himself with the right people The importance of top-down metrics to which leaders first hold themselves accountable Cascading their metrics (KPIs) down through their organization and using a dialog about them as a way of developing relationships of respect Although a long way from complete, by the end of Jack's six-month probation, Copper-Bottom has made significant strides and is well on its way to changing its culture. Jack will learn that he is not the only one to appreciate the new developments.