A summary of the most important issues, approaches and models in the field of spirituality in business, economics and society. "The Handbook of Business and Spirituality" presents a comprehensive pluralistic view covering all the major religious and spiritual traditions.

Presenting a thorough, comprehensive theory of spiritual capital based on solid academic research, 'Spiritual Capital' serves to reinforce and amplify the notion of a moral economic core that is beginning to feature in contemporary economic arguments. In this rare major work wholly dedicated to the subject of spiritual capital, Sam Rima explains the desperate need for revolutionary and transformational thinking in the area of economic policy and practice and makes the case for a new moral foundation to business and economics that directly addresses today's financial and business crisis. Writing in an accessible style, and drawing on examples from several continents, Rima explains spiritual capital theory in terms of the resources needed for its creation, how it is formed, how it can be invested and what the return on investment can be. The book provides practical tools for measuring a personal or organizational store of spiritual capital, along with clear guidelines on how to engage in spiritual capital formation. These will benefit business leaders interested in developing viable and sustainable enterprises capable of avoiding the disconnection between economic policy and social reality. There are also recommendations here for policy makers regarding the macro application of spiritual capital theory. This important contribution to Gower's Transformation and Innovation Series will appeal to business leaders and policy makers, academicians and students in the fields of sociology, theology, and economics, and anyone interested in social and economic justice issues, social innovation, and corporate social responsibility.

Bettina Büchel explores the relationship between information technology and organizations from a range of perspectives, with special focus on the managerial implications stemming from this relationship. She draws on organizational theory, management science and computer science, and case studies from companies in Europe and Asia.

Biz Jets: Technology and Market Structure in the Corporate Jet Aircraft Industry traces the development of business jet aircraft from the mid-1950s through early 1993. It begins with a discussion of the technological and market opportunities existing in the period prior to the introduction of the Lockheed JetStar and the North American Sabreliner. The subsequent appearances of other biz jets -- the Learjets, HS-125s, Jet Commanders, Falcons, Gulfstreams, Citations, Challengers, Mitsubishis and derivative aircraft are treated in considerable detail. Biz Jets also covers 'planes involved in many unsuccessful attempts to enter the industry from 1955 through 1993. The study shows that while the industry has been quite concentrated throughout its history, the positions of the leading firms have always been contestable. Indeed, leaders at one point in time have often been displaced by others who succeeded in marshalling technological and market opportunities to their advantage. Manufacturers have had to undertake continuous efforts to improve the price-performance characteristics of their aircraft to gain and hold their market shares. Rivalries in the effective use of the stream of new technologies have brought forth new aircraft with both better performance and lower operating costs. At the same time, however, participation in the market has been extremely risky. Only a few companies have been able to earn profits. Entries, exits and mergers have altered the structure of the industry, but it remained decidedly unstable at least through 1992.

Trust in Knowledge Management and Systems in Organizations aims at tying trust to knowledge management (KM). It highlights the complexity of the invisible phenomenon of trust challenged by the global economy. Fresh insights, novel theoretical frameworks, and empirical results and ideas for future research are presented that differ from those since the 1950s. The eleven chapters (whose authors represent information studies, economics, administrative scientists, mass communications, computer science and cognitive science) explore the multidisciplinary nature of the concepts of trust and KM. The concept of trust is analyzed by presenting its extensive description in relation to knowledge and information-intensive activities and systems for understanding the dynamics of knowledge-based production at the levels of individuals, information systems, organizations, networks and society. Systems are considered from the social or the socio-technological perspective.

This two-volume work explores the management of religious and faith-based organizations. Each chapter offers a discussion of the earliest Christian organizations based on New Testament evidence; a study of managing faith-based organizations; and an exploration of secular management theory in relation to the management of faith-based organizations.

Sexuality is arguably the most under-researched of all diversity areas in work organizations. This book brings together and relates stories of minority sexual identity from six organizations drawn from three different industry sectors: the Emergency Services, the Civil Service and the Banking sector. Here sexual minorities freely recount stories of their own workplace experiences. Three main themes emerge from the data: silence, disclosure and response. Issues of voice and silence are particularly pertinent for those who are not part of the dominant heterosexual discourse; issues of disclosure are highly important for sexual minorities for whom coming out is a major defining moment; and, highly unusually, in this book readers get an insight into how people respond to sexual minorities, as other employees' reactions to stories are related too. This book makes a significant contribution to our understanding discursive construction of identity in the workplace, as experienced by sexual minorities and provides a snapshot of minority working lives at the beginning of the 21st century. This is an extremely well written, highly innovative, timely and engaging book which as well as human resources management, it will also be of interest to scholars in other areas such as sociology and general business and management.

Effective Document and Data Management illustrates the operational and strategic significance of how documents and data are captured, managed and utilized. Without a coherent and consistent approach the efficiency and effectiveness of the organization may be undermined by less poor management and use of its information. The third edition of the book is restructured to take this broader view and to establish an organizational context in which information is management. Along the way Bob Wiggins clarifies the distinction between information management, data management and knowledge management; helps make sense of the concept of an information life cycle to present and describe the processes and techniques of information and data management, storage and retrieval; uses worked examples to illustrate the coordinated application of data and process analysis; and provides guidance on the application of appropriate project management techniques for document and records management projects. The book will benefit a range of organizations and people, from those senior managers who need to develop coherent and consistent business and IT strategies; to information professionals, such as records managers and librarians who will gain an appreciation of the impact of the technology and of how their particular areas of expertise can best be applied; to system designers, developers and implementers and finally to users. The author can be contacted at [email protected] for further information.

"Managing Behavior in Organizations" provides a brief tour of the scientific and practical highlights of organizational behavior (OB).

Industrial Policies after 2000 investigates industrial policy during a time of deregulation, privatization and a growing interest in small government. This book brings together scholarship from different countries, different institutional contexts, and different theoretical perspectives. That includes the neoclassical `market' approach, game theoretical models, and institutional economics.

With a growing market currently in excess of $150 billion, outsourcing hasbecome a critical boardroom agenda. Meeting this challenge, Andrew and Nada Kakabadse answer key boardroom questions. As one of the largest international surveys on outsourcing, Smart Sourcing highlights what it takes to be "outsource ready" and thus become a high performing company.

The term feminism is often treated as a stable and universalizing politics and practice. For postcolonial feminism, the issues of interest are not only social and cultural inequalities in terms of caste, class, colour, ethnicity, gender, and religion, but also historical, political, and geographical inequalities in terms of 'Third World', 'Global South' and 'remnants of the colonial past'. Postcolonial feminism pays nuanced attention to historical diversity and local specificity of feminist issues. This book draws upon the work grounded specifically in the context of India, Pakistan, and Bangladesh to demonstrate the plurality of thinking. In mainstream management and organization studies, context is often understood as a present, static field. This book discusses how context is an important consideration for any management and organization study and for feminist studies in management and organization studies. It informs the way we need to understand context, not just as 'present' but also the 'past'. Postcolonial feminism highlights the historical roots and past privileges of a context which often get overlooked in the management and organization studies where context is mostly seen in the present. This unique contribution to postcolonial feminism in management and organization studies highlights the contributions of women writers, poets, and activists such as Christina Stringer, Elena Samonova, Gayatri Spivak, Mary Douglas, Naila Kabeer, and Uzma Falak. Each of these women have engaged with writing that have the potential to enrich and transform understanding of postcolonial feminism in management and organization studies, making this book a valuable resource for researchers, academics, and advanced students.

Inadequate investment in innovation is particularly costly in today's globally competitive environment where continued technological advancements are critical to sustaining economic prosperity. The government has a critical role in ensuring that society's general interest in innovation, and the public good associated with innovation, is represented in private-sector decision making. This can be accomplished through a variety of programs and initiatives that reward innovation at all levels. The various activities that make this possible fall into two general categories: (1) the creation and maintenance of a legal environment that encourages private sector investment in innovation (patents and the relaxation of antitrust); and (2) the provision of incentives to overcome the natural inclination of private parties to consider only their private benefits when choosing the level of innovation in which to invest (governmental grants and contracts to targeted tax incentives). The role of government, more specifically, can be found in three key areas: (1) funding of research and development performed in the private sector; (2) funding of Federal laboratory research activities and the effective transfer of that knowledge to the private sector; and (3) encouraging the industry-university collaboration in research and development. It is these three areas of research that generate technologies fundamental to increasing the rate of technological development in the private sector, and it is these areas that are the focus of this book.

Organizational values are a hot topic as private and public organizations are not only evaluated according to their products and profits, but also according to the circumstances of the product -- labor conditions, materials, risks, human rights and social responsibility. Values are becoming the defining identity of organizations. This book covers this shift.

"A "handbook" for communicating in the work environment "" "Assuming a unique perspective for an organizational communication text, this book focuses students on how to communicate with managers and peers to survive, thrive and prosper in organizational environments. This "survival guide for employees" centers on understanding how and why managers communicate the way they do and how employees can adapt their own communication skills to be more effective in the organizational environment. Students who master the study guide objectives in this book will be better prepared to function in real organizational situations. This text provides clear and concise guidelines, along with a foundation of theory and scholarship, to help students become more effective communicators in today's workforce. Learning Goals
Upon completing this book, readers will be able to:

• Communicate effectively with managers and peers
• Understand how and why managers communicate the way they do
• Differentiate between good and poor communication skills

If a book needs a third edition, because the previous ones are sold out, one may well question whether an introduction is necessary. However, the Structure of European Industry was meant to be a flexible book, keeping it in tune with actual developments in the European Community. Some explanation is therefore required. Two new chapters on the services industry have been included, to recognize the growing importance of what is fundamentally a bundle of industries. It is also increasingly acknowledged, that the motorcar industry, for its efficiency and innovativeness, is very much dependent on the numerous suppliers, large and small, of the component parts industry. A chapter, reflecting on the strengths and weaknesses of the European car supplying industries is therefore most welcome. Finally, European competition policy, now fitted out with the Merger Control Regulation is moving more and more towards the centre of stage and the final chapter presents a survey of the ~ims and achievements of this type of policy, up till now steadfastly developed by the EC Commission. For the rest, the chapters which were already in the previous edition, have been updated and have partly been rewritten by the authors concerned. The editor is most grateful to old and new contributors for their efforts to jointly produce a book which, after 12 years, is still unique in providing a European, instead of a national focus on industries and markets.

Electric utilities throughout the world continue to face new challenges involving ownership, market structure, and regulation. There are three related issues at hand. First, should ownership be private or public? Second, what operations should be integrated and where is competition feasible? Third, where is regulation necessary and can it be made more efficient? This volume bears directly upon these concerns. The book contains two sections. The first six articles discuss the British electricity experiment that has privatized and disintegrated the nation's generation, transmission, and distribution companies, introduced market competition for power purchases, and implemented incentive regulation for monopolized transmission and distribution grids. The remaining articles focus on the theater in which significant microeconomic issues will continue to emerge, most immediately in the U.K. and U.S.A. -- the coordination and pricing of transmission.

What if it were possible to avert needless declines in performance and to divert the energy toward positive change? What if it were possible to reverse declining performance by achieving significant gains of 25, 50, 100 per cent or more in a matter of months? What if such gains were attained, not by adding new technology, allocating more capital or launching yet another change program, but by tackling obvious opportunities using existing resources? What if the improvements could be achieved faster by replacing conventional methods with new practices that work better and are less labor intensive? Such opportunities do exist, are readily available and proven. The Dinosaur in the Living Room answers many of the What if questions posed above; and provides clear-cut strategies for achieving positive change and results.

In 1997 the newly modernized Labour party swept into power promising a radical overhaul of the youth justice system. The creation of inter-agency Youth Offending Teams (YOTs) for the delivery of youth justice services were the cornerstone of the new approach. These new YOTs were designed to tackle an 'excuse culture' that was allegedto pervade the youth justice system and aimed to encourage the emergence of a shared culture among youth justice practitioners from different agencies. The transformation of the youth justice system brought about a period of intense disruption for the practitioners working within it. The nature and purpose of contemporary youth justice work was called into question and wider issues of occupational identity and culture became of crucial importance. Through a detailed ethnographic study of the formation of a YOT this book explores a previously neglected area of organisational cultures in criminal justice. It examines the nature of occupational culture and professional identity through the lived experience of youth justice professionals in this time of transition and change.It shows how profound and complex of the effects of organisational change are, and the fundamental challenges it raises for practitioners' sense of professional identity and vocation. Transforming Youth Justice makes a highly significant contribution not only to the way that professional cultures are understood in criminal justice, but to an understanding of the often dissonant relationship between policy and practice.

Hardbound. This volume is intended to foster new ways of thinking about quality in terms of how it is researched and practiced. With the high demands placed on organizations to provide high quality products and services to their customers, it is appropriate that research begins to address many of the questions that have arisen concerning quality in organizations. The chapters in this volume focus on two major themes: the role of suppliers in improving quality (supplier quality awards, integrating suppliers in new product development, and supplier management), and organizational aspects and how they relate to quality (culture, organizational citizenship, and agency theory).

This book defines the new frontiers in knowledge management. It contains thinking by respected authorities in the field of knowledge management, information systems, and strategic management. The chapters range in their orientation from those that are more humanistic in their treatment, and those that take an economic perspective. All contribute towards deepening our understanding of what the new problems associated with achieving the goals of knowledge management are, and present possible solutions to the problems. Topics covered include: knowledge visualization, knowledge markets, ubiquitous information environments, knowledge flow dynamics, knowledge integration in teams, personalizing delivery systems and knowledge security mechanism.