Expanding upon Leadership Development for Interprofessional Education and Collaborative Practice and Leadership and Collaboration, the third installment to this original and innovative collection of books considers a variety of research models and theories. Emphasizing research and evaluation in leadership aspects, Leading Research and Evaluation in Interprofessional Education and Collaborative Practice showcases examples from around the globe in various multicultural contexts. Crucial for academics and researchers in this field, the book includes studies on traditionally under-represented countries and aims to prompt new ideas for future research and policy structures in Interprofessional education and practice.

The disproportionate aging of the population of working age in many nations around the world is a unique occurrence in the history of humankind. In the light of demographic change, it is becoming increasingly important to develop and use the potential of older employees.

This edited volume "Age-differentiated Work Systems" provides a final report on a six-year priority program funded by the German Research Foundation (DFG) and presents selected research findings of 17 interdisciplinary project teams. The idea is that it will serve both as a reference book and overview of the current state of research in ergonomics, occupational psychology and related disciplines. It provides new models, methods, and procedures for analyzing and designing age-differentiated work systems with the aim of supporting subject matter experts from different areas in their decisions on labor and employment policies. Therefore over 40 laboratory experiments involving 2,000 participants and 50 field studies involving over 25,000 employees were conducted.

Further objectives of the edited volume were to provide a pluridisciplinary compilation of the extensive information acquired over the six-year program period, to illustrate the range of the research field, and to convey an integrated understanding of age-differentiated work systems to readers.

Improving Risk Analysis shows how to better assess and manage uncertain risks when the consequences of alternative actions are in doubt. The constructive methods of causal analysis and risk modeling presented in this monograph will enable to better understand uncertain risks and decide how to manage them. The book is divided into three parts. Parts 1 shows how high-quality risk analysis can improve the clarity and effectiveness of individual, community, and enterprise decisions when the consequences of different choices are uncertain. Part 2 discusses social decisions. Part 3 illustrates these methods and models, showing how to apply them to health effects of particulate air pollution. "Tony Cox's new book addresses what risk analysts and policy makers most need to know: How to find out what causes what, and how to quantify the practical differences that changes in risk management practices would make. The constructive methods in Improving Risk Analysis will be invaluable in helping practitioners to deliver more useful insights to inform high-stakes decisions and policy,in areas ranging from disaster planning to counter-terrorism investments to enterprise risk management to air pollution abatement policies. Better risk management is possible and practicable; Improving Risk Analysis explains how." Elisabeth Pate-Cornell, Stanford University "Improving Risk Analysis offers crucial advice for moving policy-relevant risk analyses towards more defensible, causally-based methods. Tony Cox draws on his extensive experience to offer sound advice and insights that will be invaluable to both policy makers and analysts in strengthening the foundations for important risk analyses. This much-needed book should be required reading for policy makers and policy analysts confronting uncertain risks and seeking more trustworthy risk analyses." Seth Guikema, Johns Hopkins University "Tony Cox has been a trail blazer in quantitative risk analysis, and his new book gives readers the knowledge and tools needed to cut through the complexity and advocacy inherent in risk analysis. Cox's careful exposition is detailed and thorough, yet accessible to non-technical readers interested in understanding uncertain risks and the outcomes associated with different mitigation actions. Improving Risk Analysis should be required reading for public officials responsible for making policy decisions about how best to protect public health and safety in an uncertain world." Susan E. Dudley, George Washington University

Principled leadership is the art of applying ethical business values, and business diplomacy is the means of doing it. London shows that principled leadership and business diplomacy not only provide direction for management, but they also enhance development of leadership in others. His book offers a solid, well-illustrated, immediately applicable way to design a management and leadership development program, select training managers and executives, and a way to change corporate cultures. Concise and practical, his book is as important for teachers and their college-level students as for HR executives, management and organizational development specialists, and consultants throughout the public and private sectors.

London shows how principled leadership and business diplomacy enhance employee and customer loyalty and commitment, essential to the survival of any organization in today's competitive, global economy. But, can this really be achieved? London defines principled leadership as the art of applying ethical business values, and business diplomacy as the means to do it. By using these techniques, executives and managers can implement change and gain commitment to their initiatives from inside and outside their organizations. Well illustrated with case studies and exercises, this book is essential for HR executives, management and organizational development specialists, and consultants throughout the public and private sectors.

London describes how principled, diplomatic leaders and managers put personal feelings aside, avoid anger, and by doing so are highly successful in resolving conflicts. He identifies and explains different styles of diplomacy, such as the trial balloon, shuttle diplomacy, coalitions, and co-optation, and shows how principled, diplomatic behaviors result when people really listen to each other--and by doing so, develop their own values as a foundation for decision making, conflict resolution, and negotiation. The result is a clear demonstration of how human resource managers, trainers, and organizational development consultants can create a truly productive work environment in their own organizations, and how principled leadership and business diplomacy will benefit them as well their relationships with others.

This book contains a series of papers which were presented during the Fourth International Symposium on Human Factors in Organizational Design and Management, held in Stockholm. The symposium was primarily concerned with human organization in the development, introduction and use of new technology as a challenge for human resource development in a changing world. The focus of the symposium was on organizational and management issues (macroergonomics) rather then the more traditional microergonomic aspects of human factors. Particular attention was paid to the improvement of the quality of work life including human resource development and productivity.

A broad selection of papers on theory, methodology, research findings, reviews and case studies from leading scientists and professionals throughout the world. These papers provide the reader with a good insight into the ODAM field with special attention to the development, introduction and use of new technologies.

Economic and political reforms and globalization in the developing world have led to the emergence of companies that are expanding beyond their national borders into the international arena. The transformation into multinational corporations is generally not accompanied by a change in the way they manage their talent. There is a disconnect between globalization and talent management. Yet the most effective and sustainable source of competitive advantage is talent. Talent Management in the Developing World explores how the policies, systems and procedures that have been successful within national boundaries are inadequate to meet the value propositions of completely different and diverse people working in different countries, cultures, legal and socio-economic environments. In fact they may be dysfunctional to talent management. Using the perspective of the developing world, Dr Elegbe outlines the shift in paradigm and practice that is required if organizations are to develop a sustainable talent management strategy in these countries. A global approach to talent management assures competitiveness and sustainability of success in the international environment but change will not happen until line and HR managers see its urgency and criticality. That is the endeavour of this book.

Managers are increasingly concerned with the typical methods available for organizational performance measurement and control. Research into performance measurement, within the field of innovation management, has been variously approached through frameworks for performance measurement in general (for example, the Balanced Scorecard by Norton and Kaplan), R&D performance management, and surveys on in-use Key Performance Indicators (KPIs). It is striking, however, that

almost no research has focused explicitly on the performance measurement of research activities, or indeed tried to develop a systematic approach to setting KPIs for specific research goals.

This work, in co-operation with ABB Research, Deutsche Telekom AG Laboratories, EMC2 Advanced Technology Solutions, IBM Research, Intel Research, Microsoft Research,

Philips Research, and SAP Research, develops a systematic approach to performance measurement for industrial research organizations in innovation-driven companies.

The following questions are addressed:

(1) Which research goals do research departments have?

(2) Which KPIs do they use to monitor the achievement of these goals?

(3) Is there a systematic best-practice approach to selecting KPIs for performance goals?

The outcome is a complete set of eleven performance clusters, such as the transfer of research results to the development or other organizational departments, and each cluster has its own set of KPIs. The eleven clusters are: Technology Transfer, Future Business Opportunities, Technical Achievements, Intellectual Property, Operational Excellence, Talent Pool, Image, Publications, Presence in Scientific Community, Collaboration with Academia, Collaboration with Partners and Customers.

This work led to the creation of the Institute for Industrial Research Performance Management that provides ongoing research and insights for managers of industrial research organizations.

This is the third volume in a series on myth making in organizing, which looks at mythical narratives as metaphors of an organizational issue to reveal an archetypal dimension of organizing and organizations.The third volume in a series of three that systematizes the current and emerging interest in the research of organizational virtues and vices, and organizational sagas, to reveal an archetypal dimension of organizations.It is a topic of high interest but little publication, with high probability a coming new turn in organization studies. A new approach and new theory is developed, based on recent research and reflection of contributors.The third volume in a trilogy on myth making in organizing focuses on myth in everyday organizational life. The mythical narratives presented in this volume serve as metaphors of an organizational issue that can take inspiration from, or be better understood through, the myth to reveal an archetypal dimension of organizing and organizations.

Provides an updated view of knowledge management strategies of knowledge-intensive business services (KIBS) by focusing on how those firms manage innovation in their value chains and at the territorial level. Offers an original analysis of key processes of KIBS, specializing in design, professional firms and information technology.

The strategic concepts and tools illustrated in this book provide a framework for devising and implementing strategies favouring longevity of family-controlled business entities. The authors illustrate their arguments with examples drawn from their direct knowledge of representative Italian and European family firms.

The pandemic has created a crisis that has no equivalent in recent history, leading to a wide range of disruption across various social strata, highlighting and reinforcing inequality, and leading to profound organizational shifts. In this book, organizational communication scholars grapple with the implications of the pandemic for work and organizations, examining the immediate impact on their personal lives in an ethnographic narrative, but also theorising what the long term implications of COVID-19 will be. The book also explores the devastating impact of the virus on healthcare workers, on BIPOC entrepreneurs, and on people in developing economies. A timely, innovative work, this book will appeal to academics studying organizational communication, organizational responses to crisis, ethnographies, and alternative research methods.

In this distinctive and valuable contribution to understanding organisational change, different levels and types of analysis are drawn on and connected. This is achieved through an exploration of the conditions, processes and outcomes of change in the field of UK financial services.

We now possess the capability to make great business decisions in even the most difficult or ambiguous of situations with the use of today's advanced software capability. The authors, who are experts in cognitive science, software, and practical decision-making, explain the new science of decision-making and offer examples and advice that will enable readers put it to use in their organizations.

Achieving enterprise success necessitates addressing enterprises in ways that match the complexity and dynamics of the modern enterprise environment. However, since the majority of enterprise strategic initiatives appear to fail - among which those regarding information technology - the currently often practiced approaches to strategy development and implementation seem more an obstacle than an enabler for strategic enterprise success.

Two themes underpin the fundamentally different views outlined in this book. First, the competence-based perspective on governance, whereby employees are viewed as the crucial core for effectively addressing the complex, dynamic and uncertain enterprise reality, as well as for successfully defining and operationalizing strategic choices. Second, enterprise engineering as the formal conceptual framework and methodology for arranging a unified and integrated enterprise design, which is a necessary condition for enterprise success.

Jan Hoogervorst's presentation, which is based on both research and his professional background at Sogeti B.V., aims at professionals in management and consulting as well as students in management science and business information systems.

"Knowledge management is a prerequisite for sustaining a competitive advantage in project-based companies. However, in these companies, and projects in general, activities like knowledge acquisition and sharing are often complex tasks. This is because project management teams often comprise diversely skilled people working together before and who do not expect to work together again. This book presents a new portfolio of various concepts and insights into the management of knowledge in project-based companies. In doing this it uses autopoietic epistemology and the holistic concept of man as observational schemes and analytical tools, with a focus on organic, human, issues."--BOOK JACKET.

This study analyses enterprise development and entrepreneurship and their relationship with the state and market building in Russia. It focuses on continuities and changes in the factory regime, drawing on existing literature and the author's own research and evaluation.

Aviation networks play a critical role in the success of today's airlines and airports. This book provides insight on all aspects of modern network strategies and structures, ranging from market research to hub design, operations, organization, alliances, benchmarking, and antitrust issues. Considering both the airline and the airport perspectives, the book explains the economics of connectivity or productivity-driven hub structures through basic mathematics, which helps the reader to comprehend the structural strengths and weaknesses of aviation networks. More than 100 charts help clarify the topics at hand.

How are leaders facing a crisis supposed to handle and overcome an unknowable set of issues? This book demonstrates how effective leaders under pressure work from an understanding of the situation at hand and of their impact on others, and explains how leaders can best apply their internal strengths. Most leaders are steeped in risk management, crisis response tactics, readiness for disaster, continuity-of-operations planning, and logistical and agility capabilities. These preparations are critical but not complete. The reality is that even experienced leaders themselves need guidance when it comes to managing a crisis. This standout book fills that need, drawing on interviews with successful leaders; research findings on trauma, neuroscience, and crisis management; and the authors' own extensive career experiences. The chapters suggest and probe ideas from various angles rather than promoting simplistic formulas or nostrums that are unlikely to apply to all circumstances and present new angles on self-awareness and management under pressure for the practitioner. The book leads off with a description of organizational disaster and crisis leadership-topics of considerable concern as disasters are becoming the "new normal." The authors then explore three critical but very different types of responses by leaders at such a time: recognition and response, care of self and others, and storytelling. A detailed case study of a leader in the midst of Hurricane Katrina-the most expensive natural disaster in U.S. history-provides readers with a real-world practicum for the theories and ideas suggested. Comprehensively addresses a universal and very important concern of leaders: "How will I respond in a crisis?" Identifies clear expectations for leadership performance in the immediate moments after an organizational shock and in the succeeding hours, days, and months Highlights how a leader's skills and willingness to create meaning through story is an essential capability in a crisis Draws from a variety of social science research as well as leadership stories to make key points that may be unexpected and counterintuitive

An integrated view of IT and business processes through extended IT governance allows financial institutions to innovate operations which improve business and organizational performance. However, financial institutions still face challenges with CRM systems in delivering expected results due to lack of complete business integration. Increased exchange of knowledge between customers and the amount of such data available is steadily becoming a challenge for companies, especially in extending internal systems to global information systems with the purpose to collect and update data on a global scale. In this book, Prof. Rajola analyses different aspects of CRM systems taking both an organizational and a technological perspective. He adopts a theoretical framework to unpack issues associated with the need for companies to integrate operations and business processes. The emphasis is then drawn to development of effective CRM (and CRM 2.0) initiatives by making use of illustrative case studies of successful CRM systems implementation in the financial industry. The framework adopted in this book can be used by both scholars and managers to evaluate the interdependencies between operations, business processes, and CRM systems. .

This book focuses on the interface of work and personal life of international professionals. The globalization of business has led to an increasing number of people who work in international roles either through working abroad on different kinds of assignments or through international travelling. This book provides novel knowledge on the topic from different perspectives, highlighting not only the inherent challenges but also the positive side of working in a modern globalized world. Moreover, the book contributes by bringing together international professionals' own experiences, family members' experiences, organizational aspects and new theoretical discussions and models. The book covers several different perspectives on the work and personal life interface offering insights on the areas like adjustment, social support, dual-career issues and organizational practices. The book examines the situations of several different types of international employee such as organizational expatriates, self-initiated expatriates and international business travellers. The new interesting research evidence is provided from various country contexts from North America, Europe and Asia by researchers around the world.

What drives workers to periodically contest their surrounding reality and how do they structure their protests? Maurizio Atzeni provides an in-depth analysis of the dynamics of workers' collective action using the cases of two car manufacturing plants located in Argentina. Criticizing the use of injustice as the basis of mobilization, it argues that workers' collective resistance should be seen as a function of the development of solidarity, which is alternatively created and destroyed by the contradictions between exploitation and cooperation continuously reproduced by the capitalist labor process.

An accessible theoretical analysis of the organizational impact of information technologies. This book examines the many ways in which actors, organizations and technologies are represented through these technologies thus bridging the gap between the abstractions of current theories of organization and the somewhat excessively grounded material on information systems.