Series Information:
Garland Studies on Industrial Productivity

'A text which will be valuable for architects and clients...much of practical value...well illustrated...Buy the book if you are involved in office design; it will set you on the path.' Building Design Tomorrow's Office is an ideal sourcebook for architects, interior designers, and others concerned with office interiors and the provision of good workplace facilities. The author summarizes the changing context of office work and identifies the important issues that facilities managers must consider and resolve when handling major physical revisions in the workplace. Laid out in an easy-to-read format, well-chosen case studies exemplify effective design choices.

* The concepts of Swarm Facilitation and Swarm Leadership are gaining strong interest in the professional arena. This book is the first to provide a useful action-oriented overview for busy professionals. * Both concise and thorough, the book provides an ideal overview of the approaches and tools for the different stages of implementation. * Written by a leading practitioner in the field, no other title in this area combines expertise and depth with practical help.

When a $145 million IT project failure pushes Los Angeles to the edge of financial meltdown, the County CEO asks Max McLellan, a harried IT project manager, aka The Integrator, for help. The County Board gives Max 30 days to identify the problem and find a solution. At first Max finds the usual missteps, but something bigger and darker beckons, an explosive source of project failure. He must do something different, rattling ghosts of previous County IT failures, uncloaking crookedness, and exposing truths that shatter careers. With some people rooting for his failure, Max battles to fit all the pieces together with the County team, applying his proven framework to define the problem, plan a solution and execute it successfully. It's common knowledge that barely 50% of IT projects succeed, per a 2017 Project Management Institute report. Equally well-known, approximately 70% of large-scale change management initiatives fail according to a 2017 McKinsey & Co. report. Given the challenge to overcome these low success rates, The Integrator offers a proven narrative on the organizational change framework for achieving Agile IT project management success based on the author's 45+ year client experiences and published research. The Integrator defines change management as the single overarching methodology integrating Agile IT and project management. It does this because all projects are about change - significant organizational and personal change. The people involved - their participation in and understanding and support of these changes - ultimately determine IT projects success or failure. In fact, while all IT projects are about change, successful projects change human behavior. The methodologies included in the framework, described in The Integrator, include: * Change management as defined by AIM (Accelerating Implementation Methodology). * Project management as defined by the Project Management Institute (PMI) Guide to the Project Management Body of Knowledge (PMBOK Guide) standard. * IT management as derived from the Institute of Electrical Engineers (IEEE) Guide to the Software Engineering Body of Knowledge (SWEBOK) standard. * Agile as defined by the Agile Alliance's Agile Manifesto. Written by a certified Project Management Professional and accredited change management practitioner, The Integrator chronicles the challenges involved in applying this framework in a real-world setting to achieve successful project implementation.

This book presents an in-depth study of organizational change and innovation in one of the UK's leading retail leisure companies. Based on a remarkably deep level of access, the authors provide a fascinating longitudinal study of the management process in action - both the formal, 'on stage' aspects of strategic change and the informal, political behaviour of those involved. Subjects covered include: * the changing contexts of the public house business * from management to managing * change processes and politics * control and empowerment * gender and public house management. Work, Change and Competition will be essential reading for students of organizational change, as well as all readers interested in the changing nature of management/managing and organizations.

Creative Technological Change draws upon a wide range of thinking from organisational theory, innovation studies and the sociology of technology. It explores the different ways in which these questions have been framed and answered, especially in relation to new 'virtual' technologies. The idea of metaphor is used to capture the differences between, and strengths and weaknesses of various ways of conceptualising the technology/organisation relationship. This approach offers the possibility of developing new ways of thinking about, viewing and ultimately responding creatively to the organisational challenges posed by technological change.

eBook available with sample pages: 0203019873

What is creative technological change? This text explores new ways of thinking and acting in relation to this question in contemporary organizations. It examines how technology shapes organizations and how organizations shape technology - especially "virtual" and other information and computing technologies. A wide range of thinking on these issues from organizational theory, political economy, evolutionary economics, feminist analysis, the sociology of technology and the "new socio-technical theory" is outlined. The idea of metaphor is deployed to capture the differences between, and strengths and weaknesses of, different ways of conceptualizing the technology/organization relationship. It is argued that this approach offers the possibility of developing new ways of thinking about, viewing and ultimately responding creatively to the organizational challenges posed by technological change. The book concludes by outlining a model of the process by which technology and organization are configured. Topics covered include: machine, biological and virtual ways of understanding technology and organization; the evolution of innovative organizational forms; the politics of consuming techno

Why is finance so important? How do stock markets work and what do they really do? Most importantly, what might finance be and what could we expect from it? Exploring contemporary finance via the development of stock exchanges, markets and the links with states, Roscoe mingles historical and technical detail with humorous anecdotes and lively portraits of market participants. Deftly combining research and autobiographical vignettes, he offers a cautionary tale about the drive of financial markets towards expropriation, capture and exclusion. Positioning financial markets as central devices in the organisation of the global economy, he includes contemporary concerns over inequality, climate emergency and (de)colonialism and concludes by wondering, in the market's own angst-filled voice, what the future for finance might be, and how we might get there.

The world is continually changing. As organizations become more diverse, the need to recognize and develop talent within others becomes more critical and more complex. Herein lies the fundamental dilemma that parties to these important relationships face. Based on a recent gathering in Amherst, the contributors of this volume attempted to help each other better understand the issues that they were facing in their own diversified mentoring relationships as mentors, proteges, or both. This volume is the result of their efforts.
Organized into three sections, the book focuses on the different types of mentoring perspectives--theoretical, empirical, and experiential. It addresses the following issues:
*"Developmental relationships"--the emerging themes and theoretical models that discuss the experiences of various ethnic populations,
*"Empirical evidence"--qualitative and quantitative research that examines the impact of diverse mentoring relationships,
*"First-hand accounts"--experiences that recount key lessons learned in various situations, including breaking the glass ceiling, among others.

Large Scale Organizational Change provides the principles by which large scale organizations reinvent themselves not once, but on an ongoing basis. Continual reinvention allows leading companies to learn, adapt, and innovate faster than competitors in complex and fast changing environments. These action principles are based on first-hand experience at the world's leading Fortune 500 companies using emergent models of living systems.
The context for large scale organizations is one of information overload, complexity and constant change. This book reduces the sense of vulnerability felt by managers. It provides a guide to piloting change in ways that lead to constant renewal and a capacity to survive frequent and often brutal changes in the operating environment. It describes a leadership concerned with the capacity to learn, inflection points, emergent strategies, knowledge management, the ability to anticipate, and tapping into the distributed intelligence resident in the organization.
Large Scale Organizational Change provides managers with a framework for making their organizations highly adaptive in the complex market systems in which they operate, thereby reducing or eliminating the need for periodic episodes of traumatic restructuring and sometimes fatal reengineering processes.
Ten action principles that provide business managers with a guide to large scale organizational change
Based on the authors' extensive experience as executives of Fortune 500 companies and as successful consultants to global leaders in the fields of strategy and organizational change
Deeply grounded in the new sciences of complexity, chaos and evolution

Coaching serves as a catalyst for supporting clients in their self-exploration and personal growth. In many instances, that growth has the potential to be transformational. Working Deeply is a guide for executive coaches and leadership development professionals to help them foster their clients' efforts in deep transformational learning. To facilitate this process, the authors introduce theories, concepts, and applied techniques for undertaking transformational coaching, and provide coaching cases and examples illustrating the use of these tools. They also introduce readers to a variety of research studies on such topics as mindfulness, mindsets, future selves, and narrative analysis, and discuss the application of this research to the area of transformational coaching. Finally, they explore how coaches can shape their perspectives and approaches to enable positive transformation. What readers will take from Working Deeply something of value that will help them develop their ability to support their coaching clients, and strengthen their practice as coaching professionals.

Transform your nonprofit's ability to innovate for the future In Innovation for Social Change, distinguished author Leah Kral delivers a practical manual for nonprofits and charitable organizations seeking to innovate their way toward new and exciting possibilities. In the book, you'll explore hands-on design thinking strategies and techniques you can use as a disciplined process for exploring what's possible in your organization. You'll learn how to identify hidden needs, deal with the knock-on effects of your ideas, and focus your efforts where they can have the most impact. You'll also discover how to transform your ideas into action, building small experiments and learning from them before scaling them up organization-wide, and how to create an ecosystem for everyday innovation. Finally, the author explains what we can learn from social entrepreneurs as they boldly challenge the status quo. The book also includes: Six basic and mutually reinforcing principles that will help you become more innovative today Instructive and engaging case studies from nonprofits with a variety of missions, visions, and political backgrounds Strategies for applying straightforward principles from economics to supercharge nonprofit innovation A can't-miss roadmap to creative innovation, Innovation for Social Change will earn a place in the libraries of nonprofit board members, managers, fundraisers, and other professionals in the charitable space.

Adapt or die this is the simple choice that business has always faced. Here's a valuable guide to the how's, what's, when's, and why's of that choice. 'Revitalize Your Corporate Culture' will help you to: *Diagnose your company's culture *Understand the features of a positive corporate culture *Design a strategy for an effective culture change *Gain the full support of staff to implement a new, positive culture *Maintain the momentum after the new corporate culture plan is in place *Shared values and unwritten rules (your company's culture) can profoundly enhance or destroy economic success. This book supplies all the steps necessary to increase productivity, make your organization more cost effective, and help you change your organization into a more dynamic, innovative, and collaborative organization. Whether you are a senior executive or a middle-level manager, this book gives you techniques that will motivate, encourage, and prepare your staff to meet the challenges of the 21st century.

Social scientists develop knowledge that is directly pertinent to global challenges and crises and need to be included in initiatives taken to address them. This book is a step towards such presentation and involvement. Global crises are crucially intertwined with our relationships, groups, organizations, communities, institutions, how they collaborate with each other, how they compete with each other, and the dynamics intermingled with these. These dimensions are inadequately addressed by scientists and insufficiently recognized by other stakeholders. With contributions from a global array of respected social scientists, this shortform book contributes to deep understandings of social phenomena associated with global crises. In illuminating interventions via those dealing with challenges and crises first-hand, the book also shows the ongoing personal development required to address global crises in productive ways. This book will be of interest to social scientists, researchers, academics, organizational consultants and students in the fields of management, especially those focusing on global challenges and crises. It will also be a useful resource for practitioners and policy makers.

'Fifth Discipline' is one of the very few approaches to management that has attained position on the International Hall of Fame. Professor Flood's book explains and critiques the ideas in straight forward terms. This book makes significant and fundamental improvements to the core discipline - systemic thinking. It establishes crucial developments in systemic thinking in the context of the learning organisation, including creativity and organisational transformation. It is therefore a very important text for strategic planners, organisational change agents and consultants.
The main features of the book include:
* a review and critique of 'Fifth Discipline' and systemic thinking
* an introduction to the gurus of systemic thinking - Senge, Bertalanffy, Beer, Ackoff, Checkland, and Churchman
*a redefinition of management through systemic thinking
*a guide to choosing, implementing and evaluating improvement strategies
*Practical illustrations.
Robert Flood is a renowned and authoritative expert in the field of management. He has implemented systemic management in a wide range of organisations in many continents and lectured by invitation in 25 countries, including Japan and the USA. Professor Flood has featured on many radio and TV programs. His book Beyond TQM was nominated for the 'IMC Management Book of the Year 1993'.

Related link: http://www.BobFlood.com

This is the first full length account of the life and ideas of Mary Douglas, the British social anthropologist whose publications span the second half of the twentieth century.
Richard Fardon covers Douglas' family background, and the pervasive influence of her catholic faith on her writings before providing an analysis of two of her most influential works; Purity and Danger (1966) and Natural Symbols (1970). The final section deals with Douglas' more controversial writings in the fields of economics, consumption, religion and risk analysis in contemporary societies. Throughout, Fardon highlights the centrality of Douglas' role in the history of anthropology and the disciplines struggle to achieve relevance to contemporary, western societies.

This impactful volume demonstrates the application and power of psychology and behavioural economics in the pursuit of quality and continuous improvement. It focusses on how the works of stalwarts such as Daniel Kahneman, Richard Thaler, Mihaly Csikszentmihalyi and many others can be used to build an organization that is known for quality products and flawless service delivery. The application of psychology and behavioural economics is still new to quality improvement, and in this book, Debashis Sarkar shares 25 lessons, featuring specific examples based on real life, that show how their application can increase the effectiveness of outcomes. Behavioural Science for Quality and Continuous Improvement: 25 Lessons from Psychology and Behavioural Economics is ideal for business improvement professionals of all hierarchies and across different functional areas and industries seeking to understand the potential of psychology and behavioural economics and their applications, as well as in training and executive development programmes and for scholars of operations management, quality management, and engineering.

Senior executives, middle managers, supervisors, administrators, and other students of administrative behavior need to know why harnessing human energies demands a full understanding of organizational and cultural contexts combined with a knowledge of personality characteristics--of self and others. In response to this need, Contextual Management: A Global Perspective addresses the art of getting things done in today's organizational world. It offers managers guidelines for working under a varied set of circumstances and explores ways to increase administrative effectiveness in organizations worldwide.Contextual Management integrates different administrative levels and various organizational cultures with appropriate management styles and personal attributes to help you recognize the position context where you can be most effective. Using its self-assessment questions, you can gauge your strengths, weaknesses, and requisites for particular administrative position roles and contexts. You can also use tools from the book's appendix to help you assess personality attributes as well as the characteristics of a particular position context. You will put your individual experiences into perspective and enhance your understanding of organizational realities as you read about: individual managerial behavioral relationships organizational designs, job configurations, and CEO orientations recruiting, placing, motivating, and supporting your staff identifying a particular unit's work culture and recognizing its characteristics why a supervisor must be personable to be able to carry out instructions from superiors while gaining allegiance from subordinates assuring 'good fits'of administrative personnel in various organizational systems goals--the logical stepping stones for initiating the process of implementation the constraints particular work systems place on the relationships between managers and others within an organization Appropriate styles of performance, as Contextual Management illustrates, are contextual, not universal. The fact that you are effective in one environment doesn't mean you will be effective in another. With this book, though, you can change your thinking about functions of leadership, decision making, communication, planning, and implementation and realize congruence in whichever environmental niche your organization moves into next!

The study of organizations has been dominated by administrative, economic and performative concerns. The contributors of this book acknowledge the impact of Robert Cooper on their own work and develop further his insistence that organizational analysis must be understood in terms of the rationalization of society as a whole. Amongst the contributors are many experts in organizational theory. Chapters cover a wide area of interest, including organizational science and post-modernism, the logics of organizing and instrumental experience. In doing so, the book departs from an emphasis on "organizations" as social objects and moves towards a position of analysis which situates itself in the wider context of the late modernity. It should be valuable reading for students across a range of disciplines, including sociology, management and organizational behaviour as well as political studies. It should also be of interest to all professionals who desire to have a better understanding of organizational society and of the future direction of organizational studies.

How can coaches maximise the effectiveness of their practice? What can research tell us about how and why coaching 'works'? How can we use the evidence base to enable others to reach their full potential? Coaching with Research in Mind brings together cutting-edge research in coaching and psychology, accessibly summarises the findings, and provides a clear and specific breakdown of what research tells us coaches and leaders should be doing and why. Rebecca J. Jones provides practitioners with the information and guidance they need to apply research in their practice, explaining how coaches can understand coachee characteristics, how they impact the coaching process and how coaches should adapt their practice to accommodate them. The book explains how to identify which principles of the coaching process influence effectiveness and tailor practice to maximise their impact. Jones also explores the impact of environmental factors and assesses how their influence can be limited. Coaching with Research in Mind will be essential reading for both new and experienced coaches looking to enhance the effectiveness and impact of their coaching, and for managers, leaders and L&D procurers who utilise coaching as a leadership style.

Despite how much we know about emotion, Social Functions of Emotion and Talking About Emotion at Work uniquely examines the utility of emotion in organizations against the ways in which both individuals and groups talk about them. Drawing on psychological and sociological research, this book provides groundbreaking insights for understanding how emotions are used in the workplace. Bringing together contributions from leading emotion researchers, this book features chapters focusing on 10 emotions, ranging from awe to shame. Through its exploration of the ways each emotion functions in relation to how we talk about them, this book injects fresh theoretical and practical momentum into how our discussions of workplace emotion can affect how emotional events are appraised over time and place. This, in turn influences the causes, expressions, and consequences of emotions in the workplace. With its novel approach, this book will be an invaluable tool for academics researching emotion, as well as postgraduate students working in the social sciences seeking reference material on emotion. HR managers and general readers seeking greater insight into emotions at work will also find this book to be a useful tool. Contributors include: N.M. Ashkanasy, R.A. Baron, S. Connelly, M. Dasborough, C.D. Fisher, D. Geddes, P. Harvey, M.L.A. Hayward, P.J. Jordan, S. Kiffin-Petersen, H.C. Lench, D. Lindebaum, K.E. Moura, K.A. Perez, R.H. Smith, R.K. Smith, P.N. Stearns, A.C. Troth, M.R. Turner, K.L. Tyran, T.S.H. Wingenbach

Series Information:
Routledge Studies in Business Organizations and Networks

First published in 1998. Routledge is an imprint of Taylor & Francis, an informa company.

Quantum Leaps is a how-to book for creating fundamental change in both ourselves and our organizations. Charlotte Shelton's basic premise is that organizational change happens one person at a time. Our workplaces simply mirror our individual and collective beliefs. Therefore, we change ourselves, our workplaces, and the world by changing our minds. As our beliefs change, we not only see the world differently, we begin to be in the world in a different way, thus creating a new reality.
Shelton uses the basic principles of quantum mechanics as the foundational metaphor for a new quantum skill set that recognizes the highly complex, constantly changing, totally unpredictable nature of life. She demonstrates the inadequacy of our time-honored skills of planning, organizing, directing and controlling. She shows how these skills are directly tied to an obsolete view or reality ignoring the now fundamental requirements of extreme imagination and radical innovation.
Quantum Leaps introduces seven new skills: skills that are compatible with life and work in the twenty-first century. These seven Quantum Skills enable us to see, think, feel, know, act, trust and be radically different ways. Collectively they form a comprehensive model for change.
These skills integrate quantum mechanical principles, state-of-the-art-psychology, and universal spiritual practices. They balance the traditional left-brain business skills with a new skill set that more fully utilizes both hemispheres of the brain. As we master these skills, Shelton states, "We create balanced lives and whole-brain organizations and we become authentic change masters, changing ourselves and our organizations from the insideout."

The Seven Quantum Skills are: Quantum Seeing, Quantum Thinking, Quantum Feeling, Quantum Knowing, Quantum Acting, Quantum Trusting and Quantum Being. These 7 skills introduce a new way to access underutilized brain capacities as they acknowledge the role of intention, intuition and interconnectivity.
- First really practical application of "new science theories" to the workplace]visual models, anecdotal examples, and application exercises
- Quantum Leaps introduces 7 quantum skills necessary for surviving and thriving in a highly complex, constantly changing, totally unpredicatable world
- Integrates quantum mechanical principles, state-of-the-art psychology and universal spiritual practices into behavioral skills for individual and organizational change

Learning is increasingly seen as crucial to the success of organisations but many studies of the subject offer very little empirical evidence to substantiate this. Based upon in-depth research, including over seventy interviews with managers and employees, Organisational Learning and Organisational Effectiveness is an original and comprehensive analysis of learning organisations. Contents include:
* detailed case studies of five major international companies: Coca-Cola and Schweppes Beverages, 3M, Siebe, Mayflower and Morgan Crucible
* the intellectual origins of organisational learning
* best practice in organisational learning
* the importance of leadership roles and skills
*a critical examination of the usefulness and relevance of organisational learning and effectiveness.
Integrating management theory and practice, this volume is an extremely valuable resource for all those with an interest in organisational behaviour and human resource development.

eBook available with sample pages: HB:0415192145