Along with the increasing deregulation of European utility markets the dynamics of and the competitive pressure in the utility industries have steadily increased over the last years. These changes in the regulatory framework towards an integrated market environment have resulted in new challenges for the management of power and gas companies and in a substantial need for strategic reorientation. In the context of these developments the Handbook Utility Management reflects current challenges in the utility industries and provides solutions from a managerial perspective. The inclusion of latest insights from top managers, renowned researchers, professionals in utility-related investment banking and consulting, and professionals in public and supranational organizations on all value chain activities within the industry makes the Handbook an indispensable asset for both professionals and researchers.

This is the 18th volume in an annual series of reviews of research in organizational behaviour. This volume covers such topics as affective events theory, motivational agendas in the workplace and consequences of public security for leaders and their organizations.

Organizational Learning: An Integrated HR and Knowledge Management Perspective draws on a broad and multi-disciplinary base to look at the origins and practice of organizational learning. It critically considers the nature of organizational knowledge as a social construct; pedagogical issues around learning as individuals, groups, teams and whole organisations; and technological issues around the development of knowledge-based information systems. Supporting case studies are provided throughout the book, and readers will also benefit from a companion website which expands on the key themes of the text. Organizational Learning will enable readers to develop and implement strategies for ensuring long-term access to the embedded knowledge and experience of an organization. This textbook will be invaluable reading for undergraduate and postgraduate students on organizational learning, HRM and knowledge management courses.

This book was written to help organizations and their members better manage stress. Through a simple framework, C-O-P-E, human resource managers are provided the tools with which to determine if they and their organization are in Control, are showing Outward signs of distress, have Personality predispositions which escalate or de-escalate stress levels, and are Energy-balanced. The book's tone is optimistic, and its theme is: If there is a stress problem, identify it, fix it, but never ignore it. Treatment interventions typically employed by stress experts for fixing stress problems are discussed. Case histories are discussed to give managers a clearer understanding of what can go wrong with coping efforts, and what individuals and organizations can do to turn a negative situation into a positive one.

Professionals, such as human resource managers and industrial psychologists, and those teaching and researching in such fields as human resource development and training and organizational behavior, will be interested in this work.

In Organization Theory: Management and Leadership Analysis, Jesper Blomberg explores the fields of organization theory and management, making sense of complex theories and encouraging critical thinking. The book analyses organizations through four theoretical frameworks, offering students a clear structure they can use to understand complex organizational issues: * the structural framework * the Human Resources framework * the power framework * the symbolic framework Each framework is explored by a chapter covering the basics, followed by a more advanced chapter so that students can deepen their understanding. A case study at the end of the book draws together theory and practice, giving students the opportunity to apply what they have learnt to a real management situation. This book is suitable for undergraduate and postgraduate students studying Organization Theory and Management. The book is complemented by a range of online resources including PowerPoint slides, an Instructor's Manual and Testbank. Jesper Blomberg is Associate Professor at the Stockholm School of Economics, Sweden.

Traditionally, tapping into the power of competitive intelligence (CI) meant investing in the development of an internal CI unit or hiring outside consultants who specialized in CI. "Proactive Intelligence: The Successful Executive's Guide to Intelligence" offers an alternative: learn how to do it yourself and how to effectively manage the parts you cannot. The tools and techniques that will enable you to produce your own CI for your consumption are out there, and have been honed by decades of work. But, you cannot just adopt them - you have to adapt them.

Why? Because, when you finish reading this book, you will be the data collector, the analyst, and the end-user. Traditional CI is premised on a reactive, two part relationship - a CI professional responding to what an end-user identifies as a need; by doing this yourself you can turn CI from being reactive to being proactive. As the decision-maker, you can get what CI you need, when you need it, and then use it almost seamlessly. Written by two of the foremost experts on CI, Proactive "Intelligence: The Successful Executive's Guide to Intelligence"

shows where and how CI can help you and your firm,

provides practical guidance on how to identify what CI you need, how to find the data you need, and how to analyze it, and

discusses how to apply CI to develop competitive- and career- advantages.

Each chapter is supported by important references as well as by an additional list of resources to support and supplement your knowledge. "Proactive Intelligence: The Successful Executive's Guide to Intelligence" teaches you how to generate proactive intelligence and use it to advance your business and your career- making it an essential resource for managers and executives, as well as everyonewho wishes to integrate CI into their daily work routine."

Emotional Abuse and Neglect in the Workplace tackles the big questions: How does emotional neglect of employees affect an organization? How can management effectively manage while restoring an organization's health? When trust is gone, only reliable behavior by senior managers can help - and this takes time. The author explores striking similarities between the symptoms of ailing organizations and abusive or neglectful families. This book explores not only a new theory of neglected organizations, but also a set of methods enabling OD practitioners to restore employees' trust. It also provides diagnostic tools and guidelines for change agents who confront organizational neglect head-on and includes case studies and real-life experiences of OD practitioners.

This book emphasizes that entrepreneurship is a social activity that takes place within and among organizational systems rather than as an individual activity. To provide a comprehensive view of entrepreneurship as an organizational phenomenon, new theory building and empirical chapters are supplemented by previously published work updated to reflect current developments.

Many writers assume that employees will be as committed as managers to changing work organizations to meet the demands of global competition. Charles Boyd discusses reasons why many employees do not commit to these changes. He explains how an oversized menu of life choices complicates many people's lives, with profound changes in the family, government, organized religion, and education adding to many people's confusion. These problems cause employees to reject still more change at work, making it difficult for managers to get the commitment they need to the changes they must make. Boyd explores the reasons for the changes in personal lives and in our society's institutions. He offers ways managers can get the commitment they need for organizational change.

The book opens with a thorough discussion of the forces making organizational change necessary. Boyd discusses the barriers to commitment inside and outside organizations that slow or block needed changes, and shows how managers can overcome these barriers. The book gives examples of organizations that gain commitment to change by using good compensation plans and by tying goals to employee achievement. Boyd discusses the importance of developing a more productive work force for global markets and how to do so. He concludes by describing the star organization, a type designed to meet employees' needs and today's changing economic demands. This book is an important guide for human resource managers, chief executive officers, and college and public libraries.

"Advances in Group Processes" publishes theoretical, review, and empirically-based papers on group phenomena. The series adopts a broad conception of 'group processes' consistent with prevailing ones in the social psychological literature. In addition to topics such as status processes, group structure, and decision making, the series considers work on interpersonal behaviour in dyads (i.e. the smallest group). Contributors to the series include not only sociologists but also scholars from other disciplines, such as psychology and organizational behaviour.

'This book - full of stories about storytelling - contains some remarkable, real life examples of how story-telling in organisations leads to learning and dilemma resolution and how it makes possible the realisation of a vision.' Arie de Geus, Former Head of Group Planning, Royal Dutch/Shell Group and author of The Living Company

'The real power of narrative is that the threads can be interwoven to create ferocious antagonisms, happy endings and elegant syntheses. This is a book for all who would enthral others with their enterprise.' Charles Hampden-Turner, The Judge Institute of Management Studies, University of Cambridge. Co-author of Riding the Waves of Culture and Building Cross-Cultural Competence.

'Tales, of the sort described in this book, are a powerful antidote to the overly analytical culture that afflicts many organisations today. Like many of the best business ideas, telling stories is both old and new. This book develops a new way to use stories to create the elusive competitive edge - a must for managers in our increasingly complex world.' DeAnne Julius, Former Member of the Monetary Policy Committee, Bank of England.

'A gift to story-lovers. After an hour or so, one is entirely engrossed by this delightful book. Full of rich stories, narratives and ideas, it will appeal to the scholar, the student and the practitioner, the story-teller and the listener.' Yiannis Gabriel, School of Management, Imperial College, University of London. Author of Storytelling in Organizations.

Current technological, demographic and globalization trends are not only leading to intensified competition; they also indicate that new business models are rapidly emerging but only to disappear again just as quickly. Timely recognition of the new changes, jettisoning of old approaches and rapid implementation of the currently required changes within a company are now decisive competitive factors. Those who best survive (and thrive) in the future will be those who dramatically increase their success rate within this change process. Building on his best-selling book 'The Strategy Scout' Matthias Kolbusa explains the decisive principles in this rapidly changing business environment.

The papers in this volume were presented in May 2000, at a conference held at Stanford University's Graduate School of Business. The purpose of the conference was to explore individual motivation and sensemaking in the context of group membership. This volume presents the papers discussed at that conference, and brings attention to the problem of understanding how group members understand their own experience in their groups. In creating both individual and shared understandings of group membership, group members reflect on their participation in the group, the group process, group outcomes, the group itself, and the organization in which the group is embedded. The papers in this volume address a variety of topics including the use of methods from phenomenological psychology; how individuals choose which groups to join, and how they develop a sense that they belong to one or another group; groups' orientations toward learning, pacing, and time; and familiarity, trust, perspective taking, and intergroup relations. The research presented in these papers employs diverse methods including qualitative field studies, laboratory experiments, and the use of archival data. Some of the papers presented here are more directly phenomenological than others. Even the chapters whose methods are furthest from a typical phenomenological approach, however, provide interesting insights into how individuals experience and make sense of group membership.

Change management and organizational development is unthinkable without people. Human beings form its core as both subjects and objects of change. This volume attempts to cut through to the core of change management, to the people that stand at its heart and focuses on their intrinsic role in change management and organizational development. Topics covered in this volume encompass the human element within organizational change, how this impacts roles, dynamics of team interaction and affects the workplace in teaching and learning settings. It also addresses resistance to institutional and organizational change and the central role that agile management plays in this process.

This volume is motivated by key questions and challenges associated with reviving and developing a comparative perspective. One organizing theme of the volume is to present comparative analysis as a means to explain and describe organizational heterogeneity, at varying levels and contexts. While much empirical work looks for the sources of homogeneity within fields, industries, etc., we believe that one advantage of doing comparative analysis is to make assessments of the observed differences between organizations. Thus, we have asked all of the authors to consider how their style of comparative analysis enhances our understanding of organizational heterogeneity. The volume consists of two sections: an introductory essay section and a section where authors focus on specific theoretical, methodological and empirical topics. A couple of papers are original empirical analyses that use a comparative logic or method. We expect that each paper, in addition to providing a theoretical contribution, will offer a meta-discussion that explains how taking a comparative approach enhances our understanding of the phenomenon of interest.

A highly practical and insightful book; it will help you to perform more effectively in a workplace which requires you to function effectively in predominantly adversarial relationships. Whether you work for a small, medium or large organization this book will enable you to get things done effectively in prevailingly oppositional relationships.

Presenting a vision of the luxury sector and its management, this edited book describes "the new luxury" through a comprehensive view of the value chain, from concept to market. The authors argue that the main characteristics of "luxury" are linked to specific resources and competencies found throughout the value chain and that value is a result of the interaction between the brand and stakeholders, and more precisely with their clients. Taking an interdisciplinary approach, New Luxury Management encompasses both strategic and functional aspects of luxury management, providing innovative solutions to the successful creation and management of value across the organization, from leadership, human resources, financial management, marketing and economic perspectives.

"Anatomising Embodiment and Organisation Theory" explores the relationship between the human body and the development of social theory about organizations and organizing. The science of anatomy is taken as a pattern for knowledge both of the human body and/or organizations, and the twin symbols of dissection--the scalpel and the mirror--are used to understand the production of knowledge about organizations.

This book takes the reader beyond net effects and main and interaction effects thinking and methods. Complexity theory includes the tenet that recipes are more important than ingredients-any one antecedent (X) condition is insufficient for a consistent outcome (Y) (e.g., success or failure) even though the presence of certain antecedents may be necessary. A second tenet: modeling contrarian cases is useful because a high or low score for any given antecedent condition (X) associates with a high Y, low Y, and is irrelevant for high/low Y in some recipes in the same data set. Third tenet: equifinality happens-several recipes indicate high/low outcomes.

Agent-based modeling and social simulation have emerged as both developments of and challenges to the social sciences. The developments include agent-based computational economics and investigations of theoretical sociological concepts using formal simulation techniques. Among the challenges are the development of qualitative modeling techniques, implementation of agent-based models to investigate phenomena for which conventional economic, social, and organizational models have no face validity, and the application of physical modeling techniques to social processes. Bringing together diverse approaches to social simulation and research agendas, this book presents a unique collection of contributions from the First World Congress on Social Simulation, held in 2006 in Kyoto, Japan. The work emerged from the collaboration of the Pacific Asian Association for Agent-Based Approach in Social Systems Sciences, the North American Association for Computational Social and Organizational Science, and the European Social Simulation Association.

This volume encompasses the latest thinking on international business strategy and organization. It spans topics ranging from the influence of national culture on international business strategies, to the reorganization of corporate strategies in the context of the European single market. It represents an international coverage of the leading edge research findings in this area.