Contemporary writers position 'dialogue' at the heart of change theory, but what do we mean by 'dialogue'? The Tao of Dialogue explains through story what dialogue means, and how to leverage dialogic principles in managing relationships within the workplace. Accessible and innovative, The Tao of Dialogue explains the basic principles of dialogue, defined as a way of thinking and reflecting together with others, through the story of Michael, the CEO of a company about to embark on a life-changing journey. In the first half of the book, he is introduced to the idea of dialogue by Hannah, an internal change practitioner working within the organisation. He is encouraged to engage in dialogue with those he seeks to influence, which requires him to examine his mindset and proactively make changes to the ways in which he is communicating with his team and the wider organisation. In the second half of the book Michael is assisted by Mark, an external consultant with expertise in dialogic team and organisational development, who helps him apply dialogic principles to leading his team. Engaging yet practical, each part concludes with a summary of the dialogue that has taken place and how the model can be used in the real world, as well as an overview of the journey of the organisation, team and individuals. Emerging from dialogue between seven experienced, international coaches, The Tao of Dialogue will be of interest to coaches in practice and training, as well as business leaders, HR and L&D professionals and consultants. It explains in simple terms how to transform human relationships, both one-to-one and team/group. It will also appeal to academics and students of coaching, executive development, change management and leadership development.

Styles of effective leadership in the much-admired research arm of Japanese organizations are examined for the first time in this scientifically validated study of research and development units. Creative R & D Leadership provides new data about how and why certain types of leaders are more successful than others and offers insightful social and cultural explanations for that success. Bess shows that it is the unique blending of personalities among leaders and subordinates that results in creative and innovative teams -- hallmarks not only for good R & D performance, but organizational effectiveness as well. Bess' findings and interpretations will have significant implications for policymakers throughout the world, including the United States, as new ways for American management to restructure organizational techniques and strategies to enhance competitiveness worldwide are revealed. A major contribution to the literature on organizational behavior and development, leadership studies, R & D management, and cross-cultural understanding.

Hyper-Organization offers an institutional explanation for the expansion of formal organization in the contemporary era-in numbers, internal complexity, social domains, and national contexts. Much expansion is hard to justify in terms of technical production or political power, it lies in areas such as protecting the environment, promoting marginalized groups, or behaving with transparency. The authors argue that expansion is supported by widespread cultural rationalization characterized by scientism, rights and empowerment discourses, and an explosion of education. These cultural changes are transmitted through legal, accounting, and professionalization principles, driving the creation of new organizations and the elaboration of existing ones. The resulting organizations are constructed to be proper social actors, as much as functionally effective entities. They are painted as autonomous and integrated but depend heavily on external definitions to sustain this depiction. So expansion creates organizations that are, whatever their actual effectiveness, structurally arational. This book advances theories of social organization in three main ways. First, by giving an account of the expansive rise of 'organization' rooted in rapid worldwide cultural rationalization. Second, explaining the construction of contemporary organizations as purposive actors, rather than passive bureaucracies or loose associations. Third, showing how the expanded actorhood of the contemporary organization, and the associated interpenetration with the environment, dialectically generate structures far removed from instrumental rationality.

In this timely book, Barbara Czarniawska and Bernward Joerges examine the hopes and fears around work and job security inspired by automation, from the original coining of the term 'robot' to the present day media fascination. Have these hopes and fears changed or do they remain the same? This discerning book investigates whether these changes in perception correlate to actual changes taking place in the field of robotics. Exploring several streams of popular culture, including ground-breaking science fiction novels and films, the impact of these globally renowned works on public opinion regarding robotics is assessed. Detailed media analysis identifies the frequency and complexity of common views that stem from the ideas found in both fiction and scientific research results disseminated by the news. Recent social science works dedicated to the study of robotziation are then reviewed, illustrating current and future debates surrounding the phenomenon of the 'robot revolution'. Robotization of Work? will be a key resource for students and scholars studying the organization of work, IT and digitalization, and cultural studies. It will also be of interest to anyone engaged with the concepts of artificial intelligence (AI) and robotization.

Affective phenomena permeate group life. When individuals work together in groups, feelings of pride, fear, hope, anger, and anxiety constantly emerge and have a profound influence on group member behavior. The experience and expression of moods and emotions shape whether group members form close bonds with one another, how they negotiate roles and status differences, resolve their conflicts, make decisions, and ultimately whether they accomplish their collective goals. After a long history of focusing on cognitive and behavioral processes, group researchers are beginning to take more seriously the role of affective phenomena.
This tenth volume of Research on Managing Groups and Teams brings together some of the top researchers studying the interplay of groups and affect. The works presented examine how groups influence individual members emotional experiences; in turn, how a groups success depends on the emotions and emotional capabilities of its members; how moods and emotions mediate the effects of demographic diversity in groups, the emergence of intra-group conflict, and the attachment individuals feel to their groups; and how emotions foster divisions between groups, organizations, or even societies. This book is of interest to anyone seeking to better understand group dynamics, the social nature of moods and emotions, or the ways in which affective phenomena can be leveraged to increase human performance and productivity.
Research on Managing Groups and Teams is now available online at ScienceDirect full-text online of volumes 3 onwards.
*Advances understanding of groups and teams within the organizational context
*Emphasis is on empirical investigation andtheoretical analysis, focusing on new perspectives and cutting edge approaches
*A multi-disciplinary work including: social psychology, sociology, political science, organizational behavior and theory

Businesses in the Asia-Pacific communities provide enormous opportunities for local entrepreneurs to develop and collectively collaborate with other economies. However, several challenges and success factors exist for effective business operations in the region. Innovative Management and Business Practices in Asia is a collection of innovative research that enhances understanding and collaboration in business, management, and technology in Asia for the present and in the future. While highlighting topics including corporate culture, international trade, and business administration, this book is ideally designed for managers, executives, CEOs, board members, corporate professionals, managing directors, deans, decision makers, professors, researchers, policymakers, industry practitioners, and students.

This book provides human resource managers with the information necessary to cope with the ethical, legal, and financial issues surrounding AIDS--a disease that will eventually affect almost every workplace in the world. Masi offers a comprehensive Program Integration Model approach to managing the disease and shows how to develop effective policies, implement educational programs, and adapt existing Employee Assistance Programs to provide the most cost-effective and comprehensive service to employees dealing with AIDS. Unlike other books on the subject, AIDS Issues in the Workplace addresses the particular concerns of all populations affected by the disease including health-care workers, police and fire workers, persons in the arts, restaurant and hotel employees, and employees overseas. Women and minorities, substance-abusers, and the families of those afflicted with AIDS are addressed specifically. The author provides current legal information to help the employer avoid costly litigation and reviews actual policies employed by major corporations in both the public and private sectors. The result is the most comprehensive presentation of the issues related to AIDS in the workplace yet available in book form.

Masi begins by examining the latest medical information on AIDS and its transmission as well as the legal issues involved. She then turns to a discussion of company policy development, demonstrating both why a clearly stated policy is important and what it should cover. Subsequent chapters point to the critical importance of continuous education in the workplace, discuss why EAPs have so far failed to be substantially involved in AIDS, and suggest roles that EAPs could serve. Three chapters address the needs and concerns of special populations and how employers can best serve these needs without appearing discriminatory. A separate chapter includes interviews with individuals who have experienced a range of AIDS-related issues in the workplace. The volume concludes with a list of resources and an appendix containing original documents from such sources as the Centers for Disease Control's Universal Precautions, their Recommendations for Health Care Settings, and handicapped legislation. Anyone confronted with the challenge of developing appropriate human resource strategies to deal with AIDS will find this book an indispensable resource.

David Gabel and David F. Weiman The chapters in this volwne address the related problems of regulating and pricing access in network industries. Interconnection between network suppliers raises the important policy questions of how to sustain competition and realize economic efficiency. To foster rivalry in any industry, suppliers must have access to customers. But unlike in other sectors, the very organization of network industries creates major impediments to potential entrants trying to carve out a niche in the market. In traditional sectors such as gas, electric, rail, and telephone services, these barriers take the form of the large private and social costs necessary to duplicate the physical infrastructure of pipelines, wires, or tracks. Few firms can afford to finance such an undertaking, because the level of sunk costs and the very large scale economies make it extremely risky. In other newer sectors, entrants face less tangible but no less pressing constraints. In the microcomputer industry, for example, high switching costs can prevent users from experimenting with alternative, but perhaps more efficient hardware platforms or operating systems. Although gateway technologies can reduce these barriers, the installed base of an incumbent can create powerful bandwagon effects that reinforce its advantage (such as the greater availability of compatible peripherals and software applications). In the era of electronic banking, entrants into the automated teller machine. (A TM) and credit card markets face a similar problem of establishing a ubiquitous presence."

This volume demonstrates the dynamism and diversity of entrepreneurship as it is practised by men and women across a variety of contexts, and also the vibrancy and relevance of the entrepreneurship research field as it attempts to understand and communicate this widespread social and economic phenomenon.' - Sara Carter, Strathclyde Business School, UK'This book showcases thought-provoking studies that reflect what European entrepreneurship scholarship has successfully pioneered: penetrating analyses of often taken-for-granted assumptions about the nature of entrepreneurship. These chapters direct readers to where entrepreneurship scholarship will likely go in the future, particularly in using 'gendered' perspectives to realize the heterogeneity of entrepreneurial activity in various contexts.' - William B. Gartner, Copenhagen Business School, Denmark and California Lutheran University, US By combining high-quality and in-depth research in the field, this book provides a state-of-the-art analysis of the current topical issues in European entrepreneurship and small business research. With contributions from international experts, the book provides a particular focus on the behaviour between individuals and groups within different contexts; the personal and structural factors that shape entrepreneurial and small business activity; and a focus on gender in entrepreneurship within different contexts. Students and academics interested in gender and entrepreneurship will benefit from this far-reaching book. The contextual and practical approach will also be of use to national and regional policy makers. Contributors: S. Aaltonen, R. Blackburn, J. Byrne, A. Chepurenko, O. Duygulu, S. Fattoum, C.I. Goegus, M. Guerrero, J. Hermes, U. Hytti, T. Mainela, S. Marlow, J. Mitra, OE. OErge, S. Tegtmeier, D. Urbano, F. Welter

This is a holistic presentation of methods and problems involved in humanizing work. The comments will be of interest to practitioners dealing with work, and should give realism to debates concerned with alienation in the workplace. The theory is described, and the American system is compared with those in place in Western Europe and Japan. This work should be of interest to scholars, students and practitioners in industrial relations, labor problems, organizational behavior, and human resources in general.

" ... Hier wird ein theoriegeleitetes und dennoch spannendes Lehrbuch vorgelegt, das das Veranderungspotential der Informations- und Kommunikationstechnik fur die Struktur und fur das Management der Unternehmen umfassend darlegt. In hohem Masse auch fur Praktiker lesenswert..." Frankfurter Allgemeine Zeitung Die 5. Aufl. wurde aktualisiert. Insbesondere wurden die zahlreichen Praxisbeispiele in allen Kapiteln uberarbeitet.

* Serves as a design/art direction/writing/creative-collaboration primer for non-designers * Enables development of a common frame of reference for business and creative professionals, to foster better understanding and appreciation of the creative process - and better business results * Includes a chapter on diversity, equity, and inclusion in design

"Issues of visibility and invisibility are becoming increasingly apparent in gender research in organizations. This book will not only further develop current theoretical ideas around being seen and unseen within organizations, but will also provide us with the opportunity to problematize the concepts of visibility and invisibility"--

Building on the seminal work of David Teece, Kathleen Eisenhardt, Jeffrey Martin, and others, this volume applies the concept of dynamic capabilities to help readers understand how organizations can be successful in highly dynamic environments. The contributions, written by researchers who participated in the research program "Dynamic Capabilities and Relationships" and international researchers who participated in the program's international conference (both funded by the Dieter Schwarz Foundation), highlight state-of-the-art research on dynamic capabilities and relationships. They also put forward an integrated management approach for the purpose of understanding, analyzing, and managing the successful creation and adaptation of capabilities and relationships.

Organizational Behaviour, Third Edition, builds on the strengths and successes of the previous editions and has been fully updated to reflect changes in the world of work and the context of organizational behaviour within that world. The authors combine a managerial approach, focusing on practical, real-world applications, with a rigorous critical perspective that analyses the research behind the theories. The text addresses alternative theoretical perspectives, in parallel to the introduction of new worldwide cases and examples. The concise coverage of the core topics can be applied to both one-semester and year-long teaching and learning patterns. In addition, the text includes a strong applied focus stressing the applicability of all topic areas in work organisations, as well as examples from across a wide variety of business and geographic sectors. The fully updated online resource package at www.wiley.com/college/french includes PowerPoint slides, a lecturer test bank, instructor s manual and additional cases. Students can access self-test quizzes, glossary flashcards, a student study guide and links to relevant journal articles, as well as interactive modules and skills assessments.

The Australian workplace continues to become more ethnically diverse as multiculturalism becomes a lived reality on a substantial scale. This change makes it vital to understand exclusionary or discriminatory practices and a detailed investigation of the potential relationship between work stress, acculturation, and its impact on emotional labour for minority group members has not been well researched. The Ethnically Diverse Workplace: Experience of Immigrant Indian Professionals in Australia documents the perceptions and experiences of exclusion after inclusion by Indian immigrants, particularly professionals. Many of the reports of discriminatory practices towards Indian immigrants or their stigmatisation based on accent, skin tone or national origin are anecdotal in nature and this book will seek to explain such practices and their impacts on the Indian immigrant community. The Ethnically Diverse Workplace works to encourage and promote greater awareness and understanding so that immigrant Indian professionals maybe better understood and served in Australia.

This book explores the experiences of caregiving fathers in the UK. Conceptions of fatherhood, childcare, and work have altered over the last few decades, with many fathers taking a more active role in caregiving than before and seeking to alter their working patterns accordingly. However, such a wider involvement in caregiving for fathers can clash with traditional values about masculinity and work, which still hold sway over public opinion and workplace policies. Using quantitative and qualitative data, collected through the use of surveys, focus groups and semi-structured interviews with managers and working parents, the book explores perceptions and experiences of fathers who amend their working patterns due to caregiving responsibilities. It highlights the specific challenges faced by caregiving fathers when they attempt to take an active role in the parenting of their children which is identified as the 'fatherhood forfeit'. This impactful new book proposes actions to address such mistreatment and improve equality in the workplace, which includes changes to policy, increases in training and the importance of workplace role modelling. It will be of interest to academics studying human resource management, gender, masculinity, organisational studies, and the home-life balance, as well as policymakers.

This edited book brings together humanities and social sciences scholars from the various disciplines at the nexus of discourse studies and ethnography to reflect on questions of institutional practices and their political concerns. Institutional order plays an important role in structuring power relations in society. Yet, contrary to common understandings of structure, institutional orders are far from fixed or stable. They constantly change, and they are resisted and reimagined by social actors. The 20 studies collected in this edited volume develop the notion of institutionality as an overarching perspective to explore how institutional actors and institutional practices order and reorder power in societies across the globe. Thereby the chapters pay special attention to the fluidity, volatility, fragility, and ambiguity of order, and consequently to its claims to authority. Employing a broad range of discourse analytic and ethnographic methodologies, the studies show how institutions are discursively and materially constructed, defined, represented and how they are made relevant and become powerful - or how they are resisted, transformed or lose significance - in interaction. Readers will obtain nuanced insights into ways in which differently positioned social actors engage in struggles about how institutions can be imagined and enacted across several domains, such as workplace interactions, architecture, mass-media representations or organisational publicity. This book will be of interest to readers in Applied Linguistics, Discourse and Society, Critical Discourse Analysis, Political Theory and Communication Studies.

Women play an essential role in the transport workforce worldwide, working in formal and informal jobs in public transport, road freight and logistics, rail, maritime and aviation sectors, in ports and in active travel. Women, Work and Transport is an international collection that brings together researchers with global expertise in gender and transport work to provide original evidence of the experiences of women working in all transport modes across countries in the Global North and the Global South. The 21 chapters reveal the everyday challenges faced by women working in highly masculinised environments, including gender stereotypes about women's lack of suitability for transport work, gender-based violence and harassment, limited opportunities for promotion and progression, inflexible work patterns, poor working conditions, and lack of gender-specific facilities. The transport sector has also been severely affected by the coronavirus pandemic, resulting in widespread furlough and redundancies. The effect of the pandemic on women's work in transport is addressed, while other chapters also reveal how women have succeeded in transport occupations, with the support of mentoring schemes, leadership programmes and trade unions, highlighting new emerging opportunities to challenge occupational gender segregation as the transport sector transforms through automation, digitisation, and the transition to low-carbon technologies. The Transport and Sustainability series addresses the important nexus between transport and sustainability containing volumes dealing with a wide range of issues relating to transport, its impact in economic, social and environmental spheres, and its interaction with other policy sectors.

The coronavirus pandemic forced work back into the home on a massive scale. The long-held belief that work and home are separate spheres of economic life was turned on its head overnight. Many employees were new to this way of working and many employers had to manage a disparate workforce for the first time. This book reviews what impact this shift had on the lives of millions of employees, the organisations which employ them and the societies in which they live. It also looks to a future in which more work is carried out remotely - at home, in the local cafe, restaurant or bar, or while moving from place to place. The book syntheses the existing evidence in an accessible and easy-to-read way. It will appeal to all those who want a quick and concise introduction to the major themes associated with remote and hybrid working. This will include teachers, lecturers, students, academics and policy-makers as well as those who have experienced the challenges and benefits of homeworking first-hand.

Trust Works

How to build it--How to keep it

In this enlightening guide developed from his popular Trust Works training program, #1 bestselling author and management guru Ken Blanchard turns his vast knowledge and insight to one of the most timely and complex issues that affects all areas of our lives.

Once upon a time, a dog and a cat lived together with other animals and the humans who cared for them. But canine and feline did not trust each other--a situation that led to fighting, backbiting, and sabotaging that soon affected the whole household.

Unless their conflict was resolved, all of the pets would lose their home. Fortunately, a wise old parrot stepped in, teaching dog and cat the ABCDs of trust. As each became aware of the unconscious behaviors at the root of their hostility, dog and cat discovered how to change their behavior--a mutual transformation that created a happy, productive environment for all.

In Trust Works Ken Blanchard applies that fable to real-life situations to show anyone how to get along better with those around them. He outlines his ABCD trust model and uses it to address the factors that lead to discord, including low morale, miscommunication, poor response to problems and issues, and dysfunctional leadership.

In today's polarized society, building trust--and sustaining it--has never been more important or seemingly elusive. Trust Works provides a common language and essential skills that can replace dissension with peace and cooperation and help us all work together productively and in harmony.

This book offers research geared toward understanding culture and its influence on the success of global businesses. Divided into two parts that look at the leveraging culture cultural diversity from an organizational as well as national perspective, the chapters investigate the effects of technology on culture, the role of leadership in corporate culture, and communicating and managing change across cultures. The book emphasizes that embracing cultural and subcultural differences alongside instilling organizational culture are the keys to successful modern business. With contributions from authors from academic as well as professional backgrounds, this book will serve as a valuable resource to researchers interested in cultural studies generally as well as those studying the importance of culture to managing modern organizations.

Since the late 1990s, contemporary art markets have emerged rapidly outside of Europe and the United States. China is r s1the world's second largest art market. In counties as diverse as Brazil, Turkey and India, modern and contemporary art has been recognized as a source of status, or a potential investment tool among the new middle classes. At art auctions in the US, London and Hong Kong, new buyers from emerging economies have driven up prices to record levels. The result of these changes has been an increase in complexity, interconnectedness, stratification and differentiation of contemporary art markets. Our understanding of them is still in its early stages and empirical research in the field of globalization of high arts is still scarce. This book brings together recent, multidisciplinary, cutting edge research on the globalization of art markets. Focusing on different regions, including China, Russia, India and Japan, as well as different institutions and organizations, the chapters in this volume study the extent to which art markets indeed become global. They show the various barriers to, and the effects of, globalization on the art market's organizational dynamics and the everyday narratives of people working within the art industry. In doing so, they recognize the coexistence of various ecologies of contemporary art exchange, and sketch the presence of resilient local networks of actors and organizations. Some chapters show Europe and the US continue to dominate, especially when taking art market rankings and the most powerful events such as Art Basel into account. However, other chapters argue that things such as art fairs are truly global events and that the 'architecture of the art market' which has originally been developed in Europe and the US from the 19th century onwards, is increasingly adopted across the world.

Embedding CSR into Corporate Culture demonstrates that a new frontier for corporate social responsibility is possible in theory and practice. The key idea - discovery leadership - enables corporate managers to deal effectively with problems, issues, and value clashes occurring at the corporation-society interface. Amoral leadership and executive myopia are replaced by normative receptivity and value attunement that embed value awareness in corporate culture. The discovery executive leverages this awareness by activating the values that facilitate constructive relationships with the firm's stakeholders. As a practical result, employee engagement in corporate social responsibility is strengthened while the need for social control of business is lessened. Both business and society benefit from discovery leadership because value-attuned decision making yields better economic, social, and environmental performance than is possible when myopic executives are at the helm. Therefore, discovery leadership should serve as the organizing principle for reshaping management practice, reforming management education, and restoring the public's confidence in business.