Whilst books have been written on countless subjects there has been no practical guide to understanding and controlling the architecture of corporate information and intellectual capital. This volume is a practical guide to information resources management in the information age. Information is seriously undervalued and underused as a corporate resource. The pressures of global competition and a growing dependence on information technology mean that the effective use of information is more important now than it has ever been. This book is a fundamental guide for unleashing information potential, by combining the discipline of information architecture with the power of knowledge management, to drive organizational changes. Instead of unlocking the potential of information, people are drowning in detail. Current books only approach this subject from an information technology perspective. This book combines techniques from knowledge management and information architecture to provide a layer above the detail techniques for seeing the big picture. * Creates a clear picture of an organization and the way it works, by mapping the information and knowledge resource, showing where change is required and providing a plan to achieve it * Streamline decision-making and action-taking by eliminating frustration and confusion * Supports an information-based culture by maintaining the right infrastructures and constantly improving the use of the information resource

"The best-kept secret in corporate life is the vanishing act of women on their way to the top. Despite massive attention to the issue the number of women in top positions remains shockingly low. This book shows what women themselves can do to optimize their careers and how this can bring benefits to the companies and organizations they work for"--

Coping with boundaries is a persistent and potentially rewarding management challenge. Various approaches to understanding the nature of boundaries have drawn on various perspectives, however insights have yet to be drawn together in providing an understanding of boundaries that expands knowledge of management of the organization. This book provides illustrative case studies on boundaries drawn from a wide range of organizations and countries around the world. Theories of boundaries are applied and developed further and implications for the management of boundaries in organizations are outlined.

Presenting a follower-centered perspective on leadership, this book focuses on followers as the direct determinant of leadership effects because it is generally through follower reactions and behaviors that leadership attempts succeed or fail. Therefore, leadership theory needs to be articulated with a theory of how followers create meaning from leadership acts and how this meaning helps followers self-regulate in specific contexts. In this book, an attempt is made to develop such a theory, maintaining that the central construct in this process is the self-identity of followers. In developing this theoretical perspective, the authors draw heavily from several areas of research and theory. The most critical constructs do not come directly from the leadership literature, but from social and cognitive theory pertaining to follower's self-identity, self-regulatory processes, motivation, values, cognitions, and emotions and perceptions of social justice. Leaders may have profound effects on these aspects of followers and it is by analyzing such indirect, follower-mediated leadership effects that most ideas regarding leadership theory and practice are developed.
Due to its broad theoretical focus, this book is relevant to a number of audiences. The authors' principal concern is with the development of leadership theory and the practice of leadership making the book relevant to audiences in management, applied psychology, and social psychology. They have tried to clearly define key constructs and provide practical examples so that the book could be accessible to advanced undergraduate students. However, the diversity of the underlying theoretical literatures and the complexity of theframework developed also make the book appropriate for graduate courses in those disciplines, and for readers with a professional interest in leadership theory or practice.

If we ask simply whether Japanese business has changed, our answer must be an unequivocal yes and this is answered with a primary focus on technology, the traditional source of Japan's strong competitiveness. But if we ask whether Japanese firms have also changed in any substantive ways we must accept a less sanguine conclusion.

This work on organizational politics is part of a series that considers the theoretical, methodological and research issues relevant to organizational sociology. Both micro and macro sociological approaches are emphasized.

Learning is at the heart of change. This book breaks new ground in exploring the need for individuals to engage in personal change, through learning, as an essential part of achieving significant change in organisations. It explains how to engage with people's energy, enthusiasm and abilities to enable them to think and do things differently.

Providing an overview of leadership theories and a practical guide to management tools and techniques, Leading Change in Health and Social Care is illustrated throughout with examples drawn from health and social care settings. Key topics covered include:
* contemporary models of transformational leadership
* learning as the foundation of personal and organisational change
* systems thinking as a way of understanding change in complex services
* visions of a better future and how to develop them
* values and how they influence our choice of direction
* inspiring ourselves and others to take action.

This is a book for everyone who wants to improve health and social care services and enhance the experience of patients and service users. It assumes no previous knowledge of change management and is appropriate for students, teachers, trainers and professionals.

Hierarchy is a form of organisation of complex systems that rely on or produce a strong differentiation in capacity (power and size) between the parts of the system. It is frequently observed within the natural living world as well as in social institutions. According to the authors, hierarchy results from random processes, follows an intentional design, or is the result of the organisation which ensures an optimal circulation of energy for information.

This book reviews ancient and modern representations and explanations of hierarchies, and compares their relevance in a variety of fields, such as language, societies, cities, and living species. It throws light on concepts and models such as scaling laws, fractals and self-organisation that are fundamental in the dynamics and morphology of complex systems.

At a time when networks are celebrated for their efficiency, flexibility and better social acceptance, much can be learned about the persistent universality and adaptability of hierarchies, and from the analogies and differences between biological and social organisation and processes. This book addresses a wide audience of biologists and social scientists, as well as managers and executives in a variety of institutions.

In recent decades an extensive array of changes and innovations have taken place in and across work organizations and networks of organizations and workers, facilitated by new technologies and technological forms. This has initiated an interest in technological change as one of the conditions for organizational action and researchers have begun to draw inspiration from a wider spectrum of conceptual issues, perspectives and theoretical traditions.
This book is interested in the level of praxis and how this might be understood and theorized. It brings together a comprehensive collection of empirically-grounded and theoretically-informed research projects from studies of organizational practice which explore a number of technological changes in a variety of contexts. These are informed by contemporary debates within and across theoretical approaches including the sociology of technology, work and organizations, actor network theory, technology as text and metaphor, processual and political perspectives, social and business network-based approaches to the analysis of technology and innovation, and the social construction and shaping of technology.
This book will be essential reading for researchers and advanced students within the field of technology, work and organizations and also organization studies and management studies.

eBook available with sample pages: 0203380541

As entrepreneurs seek to gain an advantage against their competitors, understanding how to share information throughout their organization will be vital in their success. Accordingly, it is critical for researchers, managers, and consultants to strengthen their own systems to facilitate knowledge management and implement strategies that will launch them into the future. Global Practices in Knowledge Management for Societal and Organizational Development is an integral reference volume featuring leading academic research on the management and creation of knowledge and organizational development theories and models. Including coverage on a variety of related perspectives and subjects, such as infrastructure and services for knowledge organizations, ethics and the impact on knowledge management, and the future of knowledge workers, this book is an ideal reference source for organizational development specialists, consultants, policy makers, researchers, and graduate business students looking for advanced research on cultural aspects of knowledge management and creativity, innovation, and technology in learning communities.

The world changes like the patterns in a kaleidoscope: trends expand, contract, break up, melt, disintegrate and disappear, while others are formed. Change - as opposed to stasis - is our normal condition, the only certainty in our lives, hence the need to create tools that provide organizations with the means to tackle change and navigate complexity. We must accept the reality of constant change and be prepared for a heavy shift in perspective: interconnection versus separation, acceleration versus linearity and discontinuity versus continuity. Anticipating the future requires more than the traditional predictive models (forecasting) based on the forward projection of past experiences. Advanced methods use anticipation logic (foresight) and build probable scenarios taking into account weak signals, emerging trends, coexisting presents and potential paths of evolution. Corporate foresight is fundamental to interpret and lead change. The two cornerstones of foresight are organization and management. As concerns organization, the authors advocate the separation of research (oriented to the market of tomorrow) from development (oriented to the market of today), the establishment of a foresight unit and the concentration of research activities mainly on the acquisition and recombination of external know-how. As regards management, after an overview of state-of-the-art literature on forecasting methods, the authors propose the implementation of a "future coverage" methodology, which enables companies to measure and verify the consistency between trends, strategic vision and offered products. These organizational and managing tools are then tested in a case study: the Italian company Eurotech SpA, a leader in the ICT sector.

The second edition of Responsible Leadership offers orienting knowledge on how to lead in a world of contested values. The new edition includes new chapters on inclusive leadership, the study of responsible leadership, the purpose of organizations, authenticity and values, virtuous leadership, irresponsible leadership, the paradoxical nature of responsible leadership, responsible leadership in context and in Asia, on artistic expression to enable responsible leadership, responsible leadership measurement, and new directions for responsible leadership. It will appeal to academics and practitioners alike with a wide array of perspectives grounded in pioneering scholarship and best practice.

How can intuition research inform practice? As the use of intuition in business has become more widely accepted, companies struggle to understand how to use this additional resource efficiently, while corporate trainers and university educators lack tools to develop it as a skill. This truly international Handbook provides relevant answers with: chapters by academics and practitioners, written in a concise, digestible format to make it accessible to non-academic readers empirical studies from multiple industry/service sectors that demonstrate an integrated use of intuition and analysis in decision making studies from industry and education that demonstrate how to develop intuition, including a ground-breaking research in problem solving non-Western perspectives illustrated on case studies from Japan and China use of language protocols/methods to bring intuition into our awareness new research into group/collective intuition (based on language analysis and quantum physics) research related to sensing and sense making. Due to its focus on bridging theory and practice, the Handbook is of value not only to academics and organizational researchers but also to industry professionals, corporate trainers and university educators who search for answers on how to incorporate intuition into a common skill set. Accessible in style, it will also appeal to educated business readers. Contributors include: A. Antonietti, B.T. Bakken, A. Bas, D. Bscak, R.T. Bradley, H. Cairns-Lee, B. Colombo, V. Doerfler, M. Egorov, A.N. Gani, S. Germagnoli, J. Gibb, L.M. Gillin, M. Goller, M. Grant, A. Groessler, T. Haerem, C. Harteis, S. Henwood, P. Iannello, L. Isenman, K. Isomura, A. Kobayashi, G. Lufityanto, N. Meziani, F. Nilsson, A.-C. Nordvall, A. Pircher Verdorfer, J. Pretz, A. Price, M. Sinclair, G. Soosalu, B. Steffen, S. Streukens, S. Teerikangas, M. Turunen, L. Valikangas, A.C.R. van Riel, M. Wang, X. Wang, K. White, J. Woiceshyn, K. Zulkosky

Volume 20 of Research in Occupational Stress and Well Being features contributions that expand the understanding of how occupational stressors can build employee resilience and enhance their well-being while at the same time creating negative employee outcomes such as depletion, exhaustion, and depression. To this end, chapters take a hard look at examining the outcomes of work stressors, the circumstances or conditions that can change or even reverse the relationship between stressors and outcomes, and theoretical accounts for apparent contradictions in this literature. Examining the Paradox of Occupational Stressors: Building Resilience or Creating Depletion represents insightful, intriguing, and timely research into the paradox of experienced stress in the workplace.

"Sharing Wisdom, Building Values" is a valuable collection of personal family letters written from great entrepreneurs to their family members about business, success and life. Through the words of the notable founders, including Fritz Henkel, Samuel C. Johnson, and Robert Pasin, the inner workings of the family business is revealed. They offer advice and insights on topics such as sibling rivalry, succession, working through difficult times, and social responsibility. These letters serve as a window to the past and can help families build upon the future. "Sharing Wisdom, Building Values" offers lessons from twenty-four family businesses the world over - not case studies, but words from the heart of the family business leader themselves.

This book teaches us invaluable lessons regarding family business. One of the clearest lessons learned is that while every family business is unique, they also have much in common in terms of challenges and rewards. The authors show us through these personal letters how family firms from the world over can learn mightily from one another, just as each successive generation in a family business learns from their predecessors

Coaching is a necessary skill for managers. It is important as a fundamental part of an organization's talent efforts-including talent acquisition, development and retention strategies. For a coaching program to succeed in an organization, it should be recognized as a useful approach throughout the organization and become part of the fabric of the corporate culture. Performance Coaching for Managers provides an important tool for organizations to use to train their managers on coaching. This book differs significantly from other books in the coaching market. Many books on coaching cast coaches as facilitators who question their clients (the coachees), helping them to articulate their own problems, formulate their own solutions, develop their own action plans to solve problems, and measure the success of efforts to implement those plans. That is called a nondirective approach. But this book adopts a directive approach by casting the coach as a manager who diagnoses the problems with worker job performance and offers specific advice on how to solve those problems. While there is nothing wrong with a nondirective approach, it does not always work well in job performance reviews in which the manager must inform the worker about gaps between what is needed (the desired) and what is performed (the actual). The significant difference between what is currently available in the market and what is offered in this book is the authors' collective experience of over 70 combined years of hands-on research and delivery experiences in the Human Resources Development field. According to the Harvard Business Review (2015), workers generally expect their immediate supervisors to give them honest feedback on how well they do their jobs-and specific advice on what to do if they are not performing in alignment with organizational expectations. When workers do not receive advice-but instead are questioned about their own views-they regard their managers as either incompetent or disingenuous. Effective managers should be able to offer direction to their employees. After all, managers are responsible for ensuring that their organizational units deliver the results needed by the organization. If they fail to do that, the organization does not achieve its strategic goals. This book gives managers direction in how to offer directive coaching to their workers.

Uniquely accessible and concise guide to complexity and management Includes perspectives from the complexity sciences, philosophy and history Includes chapter bringing theories to management practice

Features work of diverse scholars and represents research conducted in different regions of the world. Unique and timely volume to provide assistance with planning, conducting and publishing international leadership research.

* A thoroughly updated edition of the must-have step-by-step guide to starting or fixing a mentoring program * Includes a new chapter on e-mentoring, as well as new case studies to bring mentoring principles to life * Translates research to practice for mentors of first-generation students, millennials, government and military professionals, and businesspeople, among other specific mentee groups

The current world is absurd. Faced with climate change, health pandemics, and ever-growing inequality, it is striking how globally, governments and organizations are malingering to find effective responses to these crises, leading to absurd situations where we are facing the destruction of the planet, while humankind is not making the necessary transformation towards truly sustainable societies and workplaces. Focusing on these grand, global challenges from an absurdity and hypernormalization lens, the book aims to elucidate what is happening in contemporary society and workplaces, why there is so little improvement being made in relation to the grand global challenges, and how a more sustainable social transformation can be made in organizations. It offers a wide, yet in-depth, perspective on absurdity in society and the workplace and presents a theoretical framework, as well as in-depth case studies of sectors or organizations where absurdity manifests itself. Presenting an overarching new perspective on society and workplaces, this book helps students and academics make sense of what is currently unfolding, and what can be done. The book therefore bridges theory, science and the everyday practice of organizational life, and how individuals working in a variety of organizations can contribute to more sustainable economies and societies.

This edited volume is derived from a conference held in honor of Charles Hulin's contribution to the psychology of work. His research has carefully developed and tested theory related to job satisfaction, withdrawal from work, and sexual harassment. Edited by Hulin's students, "The Psychology of Work" discusses research in job satisfaction. This research shows that job satisfaction plays an essential role in theories of organizational behavior. Formal models are used, such as item response theory, structural equation modeling, and computational models.
Three general and consistent themes in Hulin's research are represented in this book's chapters. The first theme is a focus on broad, general constructs, such as job satisfaction. The virtue of this approach is that a wide range of behavior can be explained by a small number of variables. The second theme involves the examination of the antecedents and consequences of job satisfaction. This theme is increasingly important because it ties research on job attitudes and job behaviors where links are consistently found to social attitudes and behaviors where links are rarely found. The third theme consists of Hulin's interest in the use of formal models to characterize and understand behavior.
This volume will be of interest to scholars and students in industrial/organizational psychology, human resources, organizational behavior, and management.

Africa is one of the world's oldest economies, yet little is known about the wisdom that traditionally guided responsible management, with most work in the field employing Western perspectives. Responsible Management in Africa brings African voices to complement existing knowledge and practice by presenting indigenous values and practices that promote responsible business. Following on the first volume of Responsible Management in Africa which brought together insights from Zimbabwe, South Africa, Nigeria, Ghana, Egypt, Lesotho and Uganda, this volume brings unique perspectives from another set of varied African contexts: traditions, culture, and values guiding business in Mauritius, Zambia and Namibia, the sustainability orientation of the Igbo Apprenticeship System in Nigeria, and principled social responsibility practices in Algeria. It also highlights the CSR experience in Kenya and inclusive trust-based credit systems in Tanzania and explains the viability of traditional African health systems. The chapters present academic perspectives and hands-on applications of approaches to managing responsibly, especially regarding integrating ethical practices into business and assuring sustainability through ethical profitability. Responsible Management in Africa delivers a rich reservoir of indigenous value-narratives based on a well-balanced philosophical anthropology, with the aims of enriching global knowledge, in the philosophy of management and in business ethics, and of contributing much-needed insights for leaders around the world to manage enterprise responsibly, be it public or private sector.

International overview of TA as a method of organizational development. Summarizes and brings together key developments in the field. Includes case studies.