Discover the value and importance of diversity for individuals and organizations today with the research-driven approach found in Bell/Leopold's DIVERSITY IN ORGANIZATIONS, 4E. This comprehensive resource blends the latest findings, new developments and recent legislation with practical examples and compelling interviews. You explore the many aspects of diversity, from a historic background to the details of how and why individuals and organizations should pursue diversity among applicants, employees, coworkers or customers. This edition guides you through differences in age, disability status, national origin, race, sex, weight and appearance as well as sexual orientation and gender identity. You examine groups that are often devalued and learn how dominant and non-dominant group members can work toward diversity and inclusion. Recent interviews and new profiles introduce diversity-focused careers and prepare you to prioritize diversity, no matter what your professional position.

This book is for upper-level students, managers and academics who are interested in exploring the 'messy reality' of the contemporary workplace and in considering how things might be done differently. In particular, it offers a critical perspective on organisational behaviour and the sociology of work. By challenging common sense ideas about management, this textbook offers an up-to-date view of the complex problems and dilemmas facing managers and workers in the contemporary world. Providing a fresh analysis and overview of several core themes, the chapters focus on applied ethics, social issues, diversity, continuity and change. Theoretical reflections are combined with detailed ethnographic studies to offer both breadth and depth. Individual chapters present studies on issues as diverse as teleworking, apprentices, paternalism, migration, animal charities, factory work and farm work. Underpinning all of these studies is a sense that the world of work could be a better place and that students, practitioners and tutors all have an obligation to question the assumptions in business and management. Key features include: * Original in-depth qualitative cases * Critical approach * Non-standard work situations * Presents lived experience rather than 'model' or 'idealised' problems * Focus on context, understanding and interpretation of complex situations * Examples of a variety of management practice * Discussion of management issues in wider philosophical and political context Contemporary Issues in Management would be suitable for those studying organisational behaviour, management, ethnography and sociology of work. The book will also be of interest to the general reader with an interest in developing a broader awareness of contemporary management.

From the de-institutionalization of psychiatric hospitals to the privatization of prisons, the dramatic public policy changes of the last three decades have been, to a large extent, changes in organization. The chapters in this volume examine these organizational changes. We learn how organizations shift strategies, create alliances, cross boundaries and react to incentives as they respond to changing environmental pressures. We learn about the complex relationships between organizations and their clients and how these relations can be altered in response to environmental change. Chapters in the first section focus primarily on inter-organizational relations among health care and community development organizations. Chapters in the second section focus primarily on relations between organizations and their clients, both in medical organizations and in the criminal justice system.

"Organizational learning" is currently a subject of intense debate in the study of corporate dynamics. But how can such a concept be used effectively without a thorough understanding of the way in which organizations produce and distribute knowledge? An in-depth analysis of expert system projects afforded a choice opportunity for studying such questions. Drawing on four case studies, the authors identify and explore the dynamics of three basic types of expertise. They simultaneously reveal the crisis in expertise experienced by firms facing the demands of product variety and innovation. In such industrial contexts, organizational and managerial theories clearly have to include new approaches, presented here, which focus on the dynamics of expertise.

Embedding CSR into Corporate Culture demonstrates that a new frontier for corporate social responsibility is possible in theory and practice. The key idea - discovery leadership - enables corporate managers to deal effectively with problems, issues, and value clashes occurring at the corporation-society interface. Amoral leadership and executive myopia are replaced by normative receptivity and value attunement that embed value awareness in corporate culture. The discovery executive leverages this awareness by activating the values that facilitate constructive relationships with the firm's stakeholders. As a practical result, employee engagement in corporate social responsibility is strengthened while the need for social control of business is lessened. Both business and society benefit from discovery leadership because value-attuned decision making yields better economic, social, and environmental performance than is possible when myopic executives are at the helm. Therefore, discovery leadership should serve as the organizing principle for reshaping management practice, reforming management education, and restoring the public's confidence in business.

Providing an alternative to short term, bottom line thinking this book enters into a deeper dialogue about the role of personal values in strategy formulation and implementation.Personal values are at the core of people's personality. They influence the choices we make, the people we trust, the appeals we respond to, and the way we invest our time and energy. In turbulent times, values give a sense of direction amid conflicting views and demands. This book summarises current research in this area and introduces a new model around what personal values guided strategy is, how it's linked to strategic choice and organizational goals and how it impacts upon organizational performance. Once personal value systems are recognized, personal value systems and their alignment to strategies, goals and missions provide powerful insight into how resistance to strategies is caused. With implications for leadership development, corporate governance and strategic HRM, this book extends research in this area and is essential reading for anyone involved in strategy implementation.

If you have tried to implement Agile in your organization, you have probably learned a lot about development practices, teamwork, processes and tools, but too little about how to manage such an organization. Yet managerial support is often the biggest impediment to successfully adopting Agile, and limiting your Agile efforts to those of the development teams while doing the same old-style management will dramatically limit the ability of your organization to reach the next Agile level.

Angel Medinilla will provide you with a comprehensive understanding of what Agile means to an organization and the manager's role in such an environment, i.e., how to manage, lead and motivate self-organizing teams and how to create an Agile corporate culture. Based on his background as a "veteran" Agile consultant for companies of all sizes, he delivers insights and experiences, points out possible pitfalls, presents practical approaches and possible scenarios, also including detailed suggestions for further reading.

If you are a manager, team leader, evangelist, change agent (or whatever nice title) and if you want to push Agile further in your organization, then this is your book. You will read how to change the paradigm of what management is about: it is not about arbitrary decisions, constant supervision and progress control, and the negotiation of changing requirements. It is about motivation, self-organization, responsibility, and the exploitation of all project stakeholders' knowledge. We live in a different world than the one that most management experts of the 20th century describe, and companies that strive for success and excellence will need a new kind of manager - Agile managers."

Edwin Hartman offers an account of his intellectual journey from Aristotle to organization theory to business ethics to an Aristotelian approach to business ethics. Aristotle's work in metaphysics and psychology offers some insights into the explanation of behavior. Central to this sort of explanation is characteristically human rationality. Central to successful organizations is characteristically human sociability. That human beings are by nature rational and sociable is the basis of Aristotle's ethics. Though a modern organization is not a polis in Aristotle's sense, it has good reason to treat people as rational and sociable on the whole, and thereby to preserve the organization as a commons of people linked by something much like Aristotle's account of strong friendship. Organizations that are successful in this respect, particularly those that deal with a nationally diverse workforce, may offer a far-reaching and attractive model.

This open access book presents an overview and step-by-step explanation of process management. It starts with the individual participants' perspectives on their work in a process and its structuring and harmonization, and then moves on to its specification in a model and how it is embedded in the organizational and IT environment of the company. Lastly, the book examines the joint processing of instances in the resulting socio-technical systems. A corresponding illustration, which expands with the overview, enables readers to gain a comprehensive understanding of business process management. The book presents various facets of business process management from the perspective of the participants, and introduces a selection of models that have proved useful in practice. The design of such models supports the transition from a more-or-less unstructured or unsatisfactory way of working to a structured process that corresponds to the ideas of the company and its customers. The book is intended for professionals in industry as well as students in the field of business information systems who are looking for guidelines on how to discover, create and implement real-world processes.

"Materiality and Space" focuses on how organizations and managing are bound with the material forms and spaces through which humans act and interact at work. It concentrates on organizational practices and pulls together three separate domains that are rarely looked at together: sociomateriality, sociology of space, and social studies of technology. The contributions draw on and combine several of these domains, and propose analyses of spaces and materiality in a range of organizational practices such as collaborative workspaces, media work, urban management, e-learning environments, managerial control, mobile lives, institutional routines and professional identity. Theoretical insights are also developed by Pickering on the material world, Lyytinen on affordance, Lorino on architexture and Introna on sociomaterial assemblages in order to delve further into conceptualizing materiality in organizations.

The purpose of the series is to explore the central and unique role of organizational ethics in creating and sustaining a pluralistic, free enterprise economy. The primary goal of the research studies published here is to examine how profit seeking and not for profit organizations can be conceived and designed to satisfy legitimate human needs in an ethical and meaningful way.

This fascinating book shows how an understanding of the psychodynamics of the extended family, from parental relations to sibling rivalries, can provide insight into many of the key issues faced by organizations today. Covering topics such as change management, creativity, autonomous groups, leadership and democracy, it shows how deep-rooted family dynamics unconsciously frame the way we relate to each other in the workplace, and how they can have a profound influence on the broader trajectory of organizations. This book features: Examples on how to use the extended family as a framework for understanding organizational behaviour. A look beyond parental relationships to discuss sibling relationships as well. Examples to illustrate key topics of practical relevance to consultants and managers. Family Psychodynamics in Organizational Contexts is an important read for students and scholars of organizational psychology, organizational studies and psychodynamics, as well as consultants and coaches working in organizational contexts.

Integration is an important and practical matter in today's globalized commerce. This has led companies and organizations to place increasing emphasis on creating a seamless workflow environment from one business function to another. The academic research community recognizes the importance of providing problem-solving direction to the different, and sometimes conflicting, functional perspectives of marketing, engineering, logistics, and manufacturing. The research streams that characterize these issues are in the domain of business interfaces. These include the benefits of coordination, new product development, product portfolio management, supply chain coordination, and partnerships and collaboration in the internet space.

Managing Business Interfaces Marketing, Engineering, and Manufacturing Perspectives provides state-of-the-art summary as well as new thoughts in managing business interfaces. Through eleven invited chapters, it brings together the latest developments in leading edge research related to new product development, supply chain management, e-business operations, and field studies.

This monograph is the proceedings of a symposium held at the University of California at Berkeley, September 12-14, 1990. It was sponsored by the Electric Power Research Institute (EPR!) and by the University of California University-Wide Energy Research Group (UERG). The sympo sium brought together researchers and practitioners from academia, the utility industry, private and public organizations and regulatory agencies to address various challenges and opportunities related to product differen tiation in the electric power industry. Electric utilities are evolving rapidly from commodity-oriented services to product-oriented services. Utilities are offering menus of service options tailored to the needs of different customers. Reliability is one important dimension of electric service that lends itself to such product differentia tion., Options include lower rate curtail able services for industrial cus tomers, higher reliability power for some commercial customers, and load control with rebates for residential customers., These specialized services are a first step toward the product differentiation goal of allowing all customers to choose the type of service best suited to their electricity needs. The symposium provided a forum for in depth examination of the complex planning, development, and implementation issues associated with differ entiated products. Its specific objectives were to: xviii * Review the state of the art in implementing reliability differ entiated electric services. * Address the entire process for developing and implementing reliability differentiated product menus including research, design, marketing, implementation, and evaluation. * Consider technical, economic, and regulatory barriers to imple menting reliability differentiated product design.

The COVID-19 pandemic provides an illustration of how chaotic changes to large systems are caused by small, seemingly insignificant environmental events such as the initial case(s) of COVID-19 in China. From this small starting point for the pandemic, there have been (and continue to be) millions of lives lost and trillions of dollars spent trying to alleviate the effects of the COVID-19 pandemic. World government and corporate leaders are striving to deal with this pandemic, but uncertainty is felt across the globe. Unprecedented strategies (e.g., the United States government's multi-trillion-dollar stimulus package (s)) have been used to halt the spread of COVID-19. These small events cascade throughout larger and larger systems leading to unforeseeable consequences. Organizations must experiment and make decisions on how to react. Decisions must be made and implemented to see what the effects of these decisions are. The chapters in this volume provide important insights for all organizations during this time of crisis. The chapters express bottomup and top-down approaches to a crisis-initiating environmental change by organizations. The chapters provide insight into the way organizations perceive the effect of COVID-19 as 1) a permanent or transitory change in the organization's environment; and 2) as a crisis or opportunity. Taken together, the chapters provide both scientists and practitioners with a starting point for understanding the impact of COVID-19 on organizational theory and on management practice for readers.

Emerging data technologies are one of several forces that are changing the world. This textbook shows how technologies such as the Internet of Things, Artificial Intelligence and data analytics are altering business operations and strategy. Following a unique, three-part structure, the book offers: * a macro view of the environmental drivers which are changing organisations * a meso view of how organisations and business functions are responding * a micro view of the skills needed to take advantage of the new opportunities that these technologies bring A wide range of examples featuring well-known companies aid understanding, while practical activities help students to develop the skills they need in business. A downloadable teaching guide and PowerPoints are available for those using the book in their teaching. Managing Emerging Data Technologies: Concepts and Use is essential reading for upper-undergraduate and postgraduate students of courses related to new digital data technologies in business, as well as anyone looking to use these technologies in their organisation. Duncan R. Shaw teaches business strategy and data technology strategy at business schools around the world, including Alliance Manchester Business School in Hong Kong, and Nottingham University Business School in the UK and Malaysia.

The structured 28-day mindfulness and contemplative journey presented in this book will help aspiring and current leaders to clarify their identities, and identify and reflect on their mental models to become more expansive leaders. The present moment demands new ways of being, doing, and relating with the world. To meet this moment, we need fresh, collective, inclusive, and interdependent models of leadership and new approaches to leadership development. This book goes beyond the 'McMindfulness' often seen in mindful leadership books, to offer a multi-faceted approach to develop a more interconnected sense of self and interdependence-centric mindsets needed for expansive leadership, through mindfulness practice. Through this practice, leaders can cultivate the ability to make deliberate choices using slow thinking and overcome any unconscious and implicit biases that are the result of fast-thinking processes. Anchored in insights from over ten years of teaching mindfulness-based leadership development courses, this book is an invitation to explore how to be a leader in an expansive, inclusive, robust, and resilient way. The reader will have an opportunity to define and refine their identity, uncover their personal mental models, and conclude by developing their own leadership philosophy. Leadership development professionals and teachers can adopt this for their students, coaching, and consulting clients.

This book investigates hard work and new and expanding jobs in Europe. The interrelationship between the labour market and welfare regimes, and quality of work and life is played out at many levels: the institutional; the organizational level of the company and its customers or clients; and the level of everyday life at the workplace and beyond it.

How can a brand - whether products or services, B2B or B2C, big or small - get back onto a growth track, even in economically difficult times? According to the two brand leadership experts Ralph Kruger and Andreas Stumpf, this can only be achieved by systematically overcoming growth barriers. In this book they present their Brand Growth Barrier Model, which makes it possible for businesses to identify, understand and overcome the barriers to and in their own brands. Case studies from well known brands of different categories, useful checklists for daily business and a clear, practical Question and Answer System on all relevant issues make this book an indispensable guide - not only for marketing experts but also for chief executives and responsible parties in sales and controlling. "

This volume brings together academic economists and lawyers to evaluate and compare the regulation of telecommunications markets in Germany and the United States. The unifying theme in all of the pa pers is that the goal of public policy in this area should be to make the broadest and most functional competition possible by means of an ap propriate regulatory framework. Because the European and American telecommunications markets are becoming more intertwined each day, the issues addressed in this volume will be topical to the business, government, and academic communities for some time. For the chairman of the Monopoly Commission, Wernhard Moschel, the opening of the German telecommunications market has been successful in principle. This is clearly recognizable in the case of the competition in long-distance transport. Based on the view that the regulatory authority should make itself obsolete, Professor Moschel advocates an incremental review and gradual reduction of regulation."

It is over twenty years since scholars began to question the adequacy of the extant career theory for illuminating women's lives. Since then the literature has developed apace. This book contributes to these on-going debates. This book is about women's careers, how they think about and enact their working lives, and how these patterns change, or stay the same, over time. It focuses on seventeen women, based in the same northern English city, working in a variety of occupations, who left their organizational positions to set up their own businesses. In the early 90s they participated in a research study of this career transition, and a decade and a half later were interviewed for a second time. Imagining Women's Careers is based on these accounts. It investigates the women's transition to self-employment and on-going career development; contextual change between the two periods and why, in career terms, this mattered; their experiences of late career and retirement; and the role of others in their career-making. The concept of the career imagination is introduced, defining and delimiting what is possible, legitimate and appropriate in career terms, and prescribing its own criteria for success. In part, the book is about change: women moving from young to middle, or middle to old age; society moving out of and back into recession; an academic literature which has deconstructed and redefined the concept of career itself. However it is also about continuity: enduring relationships, commitments to people and places, deeply held values and identities.

Employment Relations in South Korea provides readers with an overarching view of Korean employment relations and insight into recent changes, and also to help the general public understand more easily the various phenomena and changes in Korean employment relations.

Whilst the topic is gathering significant interest, this is the first book to present a guide to coaching and playfulness. It has the ‘why didn’t I think of this’ factor: once said, it seems obvious but, until then, few people had thought of it. Written by two coaching practitioners, the book provides a practical and cohesive manual for coaches to incorporate playfulness into their praxes. Fully researched, and evidence provided to support the practice throughout.

This book focuses on the influence of philanthropic foundations in global development, and on how the global south has engaged with them. The idea of corporate philanthropy stretches back a long way, with the late 19th industrialist Andrew Carnegie seeing it as an important obligation of the very wealthy. In the modern day, Bill Gates has taken up this call, suggesting that the very wealthy should donate half their wealth to philanthropic causes, and endowing his own foundation with something in the order of $50 billion. This book brings together case studies of the most influential of these foundations over the last one hundred years: the Rockefeller, Ford, and Gates' Foundations, investigating their impact on education and research, health and agriculture. The book concludes by asking whether global south foundations such as Al Waleed Philanthropies, Tata Trusts, and those from China may point to the future of global philanthropic foundations. The sheer scale of resources that foundations can devote to their work results in significant influence in global politics, to the point that Foundations can drive and even set government policy. This influence is likely to grow in the post-Covid environment, making this book an important resource for researchers, practitioners and policy makers working on global development.