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Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour

Research Anthology on Human Resource Practices for the Modern Workforce, VOL 4 (Hardcover): Information R Management Association Research Anthology on Human Resource Practices for the Modern Workforce, VOL 4 (Hardcover)
Information R Management Association
R16,233 Discovery Miles 162 330 Ships in 10 - 15 working days
Projects as Arenas for Renewal and Learning Processes (Hardcover, 1998 ed.): Rolf A. Lundin, Christophe Midler Projects as Arenas for Renewal and Learning Processes (Hardcover, 1998 ed.)
Rolf A. Lundin, Christophe Midler
R4,319 Discovery Miles 43 190 Ships in 12 - 17 working days

There is a growing tendency to organize various aspects of business life by projects, and to set up temporary organizations in a competition where speed and adaptability becomes a major necessity. Organizing by projects is perceived as a good way to ensure action and to stress the importance of getting work done. However, there is a need to balance the stress on action so that learning capabilities are not only retained, but augmented. Projects as Arenas for Renewal and Learning Processes provides examples of how different types of projects function from a learning or renewal perspective, taken from a wide variety of real-life environments in industrial and public organizations. This book illustrates the mistaken habit of assuming too much in the project area: for example, project notions are, in fact, culture-dependent; classical market-oriented contracting business relations do not fit with the learning dimension of projects; and long-term learning on core competencies and product development projects need to be connected. The book is also intended to represent many of the research frontiers in the project field. Enhancing learning capabilities is - or should be - of a mutual concern to researchers and managers alike.

Caregiving Fathers in the Workplace - Organisational Experiences and the Fatherhood Forfeit (Hardcover, 1st ed. 2022): Jasmine... Caregiving Fathers in the Workplace - Organisational Experiences and the Fatherhood Forfeit (Hardcover, 1st ed. 2022)
Jasmine Kelland
R1,203 Discovery Miles 12 030 Ships in 10 - 15 working days

This book explores the experiences of caregiving fathers in the UK. Conceptions of fatherhood, childcare, and work have altered over the last few decades, with many fathers taking a more active role in caregiving than before and seeking to alter their working patterns accordingly. However, such a wider involvement in caregiving for fathers can clash with traditional values about masculinity and work, which still hold sway over public opinion and workplace policies. Using quantitative and qualitative data, collected through the use of surveys, focus groups and semi-structured interviews with managers and working parents, the book explores perceptions and experiences of fathers who amend their working patterns due to caregiving responsibilities. It highlights the specific challenges faced by caregiving fathers when they attempt to take an active role in the parenting of their children which is identified as the 'fatherhood forfeit'. This impactful new book proposes actions to address such mistreatment and improve equality in the workplace, which includes changes to policy, increases in training and the importance of workplace role modelling. It will be of interest to academics studying human resource management, gender, masculinity, organisational studies, and the home-life balance, as well as policymakers.

The Power of Strategy Innovation - A New Way of Linking Creativity and Strategic Planning to Discover Great Business... The Power of Strategy Innovation - A New Way of Linking Creativity and Strategic Planning to Discover Great Business Opportunities (Paperback, Special ed.)
Robert E Johnston, J.Douglas Bate
R481 Discovery Miles 4 810 Ships in 12 - 17 working days

Based on the authors Robert Johnson and Douglas Bate's thirty-two years of experience consulting to major organizations, The Power of Strategy Innovation contains tools and tricks to help companies excel in dynamic markets and provide groundbreaking products and services. You'll learn how to apply innovative thinking to your company's business model to bridge the gap between strategy and product development; how to remain flexible, future-oriented, and responsive to market changes and your clients' changing needs; and how to create a perpetual flow of viable new business opportunities. The authors refer to this as "innovation" rather than "strategic planning," but the truth is somewhere in-between: through a proven five-phase discovery process --for staging, aligning, exploring, creating, and mapping--strategic innovation will become a company-wide competency. The book's latest edition, updated in 2013, includes a new preface and epilogue describing the emergence of enterprise innovation and its impact on both companies' day-to-day planning and focuses on the future. Informative interviews with corporate leaders dispersed throughout the book provide further insight into different industries and the ways they have committed to taking a more innovative approach. To that end, through these shared methodologies, The Power of Strategy Innovation will forever transform the way you do business--and help you rise to become a leader in your industry.

Behavioural Science for Quality and Continuous Improvement - 25 Lessons from Psychology and Behavioural Economics (Paperback):... Behavioural Science for Quality and Continuous Improvement - 25 Lessons from Psychology and Behavioural Economics (Paperback)
Debashis Sarkar
R1,153 Discovery Miles 11 530 Ships in 12 - 17 working days

This impactful volume demonstrates the application and power of psychology and behavioural economics in the pursuit of quality and continuous improvement. It focusses on how the works of stalwarts such as Daniel Kahneman, Richard Thaler, Mihaly Csikszentmihalyi and many others can be used to build an organization that is known for quality products and flawless service delivery. The application of psychology and behavioural economics is still new to quality improvement, and in this book, Debashis Sarkar shares 25 lessons, featuring specific examples based on real life, that show how their application can increase the effectiveness of outcomes. Behavioural Science for Quality and Continuous Improvement: 25 Lessons from Psychology and Behavioural Economics is ideal for business improvement professionals of all hierarchies and across different functional areas and industries seeking to understand the potential of psychology and behavioural economics and their applications, as well as in training and executive development programmes and for scholars of operations management, quality management, and engineering.

Analyzing Organization Cultures (Paperback): Bruce Fortado Analyzing Organization Cultures (Paperback)
Bruce Fortado
R1,390 Discovery Miles 13 900 Ships in 12 - 17 working days

Certain consultants argue leaders can quickly, easily, and considerably alter their organization cultures to improve performance. Conversely, field researchers have described situations where leaders could do little to alter the existing organization culture. Between these extreme positions, a spectrum of varying degrees of leader influence exists, and organizations fall at various places along this spectrum. This book presents five field studies dealing with team, service, and sales cultures where both expected and unexpected outcomes arose. In multiple instances, leaders hoped showing some employee appreciation would compensate for offering below market average wages. Several leadership groups were prospering based on cost cuts or increased sales. Those below often had their work intensified and they were experiencing greater stress. Eight paradoxical situations were uncovered and the interpretations of the participants were based in part on their personal work histories and the history of their current organization. In each case, evidence of employee informal organization and managerial operating cultures were documented. Analyzing Organization Cultures uses detailed case studies of five work organizations to offer a comparative approach to analyzing organizational culture. It shows the latest state of knowledge on the topic and will be of interest to researchers, academics, and students in the fields of organizational studies, management history, human resource management, and organizational theory.

The Palgrave Handbook of Critical Human Resource Development (Hardcover, 1st ed. 2023): Joshua C. Collins, Jamie L. Callahan The Palgrave Handbook of Critical Human Resource Development (Hardcover, 1st ed. 2023)
Joshua C. Collins, Jamie L. Callahan
R5,888 Discovery Miles 58 880 Ships in 12 - 17 working days

This handbook presents an expansive exploration of critical theory, critical perspectives, critical praxis, and the impact on the research, theory, and practice of Human Resource Development (HRD). Critical Human Resource Development (CHRD) aims to challenge the normative structures, practices, policies, definitions, and approaches which have historically dominated the field of Human Resource Development (HRD). As an approach to HRD, CHRD raises awareness of social systems, organizational policies and practices, and research paradigms that silence new ways of knowing and understanding, while advancing underrepresented and emerging approaches. Through an analysis of power and privilege, morality and ethics, and ideology and context, CHRD situates diversity, equity, inclusion, social justice, and resistance as a path forward in a rapidly-changing global society. In contrast to HRD's traditional focus on organization development, training and development, and career development, this handbook adopts a more critical vantage point which classifies the scope and outcomes of HRD across five domains identified by CHRD scholars as key to understanding the nature and work of the field- organizing, relating, learning, changing, and advocating.

Good Dividends - Responsible Leadership of Business Purpose (Paperback): Steve Kempster, Thomas Maak, Ken Parry Good Dividends - Responsible Leadership of Business Purpose (Paperback)
Steve Kempster, Thomas Maak, Ken Parry
R1,273 Discovery Miles 12 730 Ships in 12 - 17 working days

This book seeks to answer the question of 'leadership for what?'. We shall outline an answer by focusing on responsible leadership of purpose through an inter-disciplinary perspective. Responsible leadership moves the axis of leadership from leader-followers to leader-stakeholders; away from looking at leadership as person-centric - the qualities, abilities, and effectiveness of the leader, to a focus on the purposes, responsibilities and activities of leadership. Leadership orientation is about realising value for a range of constituencies, not just the shareholders of the business. In this way this book offers up an alternative business model to that of dominant neo-liberal approaches to capitalism and its flow-on effect to the leadership project. This is a model that draws on a most obvious assumption - if leaders maximise the use of all the capitals of their business they will maximise their dividends, and thus deliver their responsibility to the shareholders as well as other relevant stakeholders. This book explores how five dividends (based on five capitals) can be developed through attention to a sixth dividend (and sixth capital) - the dividend from our planet and communities. The planetary dividend is the flourishing of humanity - but it is also a significant dividend to the business. For example, by engaging the business in a purpose-led orientation to enhance the planetary dividend, the dividend from human resourcefulness becomes manifest - employee sense of purpose, commitment, passion and energy. The realisation of such can also connect with dividends from innovation, operations and brands. For example, the business benefits from a purpose-driven brand. In short, responsible leadership of purpose outlines a case for leadership to focus on a connected portfolio of 'good' dividends as an answer to the question 'leadership for what?' The book is written by academics and organisational leaders. It draws on a range of research with leaders from a variety of contexts to illustrate the challenges but also the benefits of this argument. It is an ambitious book: ambitious, in terms of moving leadership towards realising purpose; ambitious by seeking to align a range of business disciplines around responsible leadership; and ambitious because it challenges the dominant assumptions that shape business leadership. However, it is based on a simple question: why would a business not wish to generate good dividends for all its stakeholders?

Impression Management in the Organization (Hardcover): Robert A. Giacalone, Paul Rosenfeld Impression Management in the Organization (Hardcover)
Robert A. Giacalone, Paul Rosenfeld
R3,921 Discovery Miles 39 210 Ships in 12 - 17 working days

Impression management theory has been popular in sociology and social psychology for many years. This volume offers the first comprehensive application of impression management theory to organizational settings.
Researchers and practitioners in organizational settings have recently been using this theory as an explanatory model to focus on the roles and identities that "social actors" utilize in interpersonal situations. The theory of impression management provides a framework for the techniques and strategies people use in order to look good as well as the excuses and justifications they employ to avoid looking bad.

Wronged and Dangerous - Viral Masculinity and the Populist Pandemic (Hardcover): Karen Lee Ashcraft Wronged and Dangerous - Viral Masculinity and the Populist Pandemic (Hardcover)
Karen Lee Ashcraft
R2,135 Discovery Miles 21 350 Ships in 12 - 17 working days

Is populism fueled by a feeling of manhood under attack? If gender is its driving force, are there better ways to respond? COVID-19 delivers a stark warning: the global surge of populism endangers public health. Wronged and Dangerous introduces "viral masculinity" as a novel way to meet that threat by tackling the deep connection of our social and physical worlds. It calls us to ask not what populism says, but how it spreads. Leading with gender without leaving socioeconomic forces behind, it upends prevailing wisdom about populist politics today. You do not need to know or care about gender to get invested. You only need to be concerned with our future.

Improving Business Performance Through Innovation in the Digital Economy (Hardcover): Ionica Oncioiu Improving Business Performance Through Innovation in the Digital Economy (Hardcover)
Ionica Oncioiu
R6,524 Discovery Miles 65 240 Ships in 12 - 17 working days

In the 21st century, advancements in the digital world are bringing about rapid waves of change in organizational management. As such, it is increasingly imperative to discover ways for businesses to adapt to changes in the markets and seize various digital marketing opportunities. Improving Business Performance Through Innovation in the Digital Economy is an essential reference source for the latest research on the impact of digital computing. It investigates new economic and entrepreneurial approaches to enhancing community development. Featuring research on topics such as business ethics, mobile technology, and cyber security, this book is ideally designed for knowledge workers, business managers, executives, entrepreneurs, small and medium enterprise managers, academicians, researchers, students, and global leaders seeking coverage on the management of sustainable enterprises.

The Transnational Activities of Small and Medium-Sized Enterprises (Hardcover, 1998 ed.): Masataka Fujita The Transnational Activities of Small and Medium-Sized Enterprises (Hardcover, 1998 ed.)
Masataka Fujita
R2,947 Discovery Miles 29 470 Ships in 10 - 15 working days

measure of the rate of innovation --research-and-development (R&D) expenditure per employee compared to new patents received per employee -- does not adequately capture a unique feature of SMEs, namely that owners and managers are often themselves innovators. For example, in Japan 52 per cent of SMEs' innovations reported in 1986 were created by employers, whereas in large firms 72 per cent of innovations were created by research technicians. Nevertheless, patchy evidence from Germany, the United Kingdom and the United States indicates that SMEs at least hold their own in terms of innovation compared to large firms. Perhaps most significantly, a recent study indicates that, while the total number of innovations is positively related to R&D expenditures, skilled labour and the degree to which large firms comprise the industry, in innovative industries innovative activity tends to emanate more from SMEs than large firms. This is probably because in industries where large firms dominate, SMEs need to be innovative to survive. There is much information to suggest that in technologies such as micro-electronics, new materials and biotechnology SMEs tend to be in the vanguard of innovation. Small and medium-sized enterprises as exporters. The contribution of SMEs to a national economy from exporting is generally small; for example, in Japan SMEs accounted for only 13 per cent of merchandise exports in 1990.

Management Control and Uncertainty (Hardcover): D. Otley Management Control and Uncertainty (Hardcover)
D. Otley; M. Association; Edited by K. Soin
R3,309 Discovery Miles 33 090 Ships in 12 - 17 working days

Management Control and Uncertainty recognizes that all control takes place under conditions of uncertainty: it does now, and it always has done. In this edited collection, the contributing authors examine different aspects of management control systems in the modern world whilst paying more explicit attention to the ubiquitous nature of uncertainty

Organizational Constitution in Entrepreneurship - Movable Type (Hardcover): Ryan S Bisel, Deanna L. Bisel Organizational Constitution in Entrepreneurship - Movable Type (Hardcover)
Ryan S Bisel, Deanna L. Bisel
R1,382 Discovery Miles 13 820 Ships in 12 - 17 working days

This book presents the seven entrepreneurial activities (SEA) model of new organizational constitution, a prescriptive extension of the four flows model tradition of communication constitution of organizations (CCO) theory This book explains the SEA model in detail, illustrating it with autobiographical accounts from Deanna Bisel's years of experience as an entrepreneur The volume explores how entrepreneurial efforts to create and maintain organizations involve interrelated activities The book offers a vision of new organizational creation and maintenance as (a) communicative and material, (b) initiated by value propositions, (c) difficult to achieve, (d) having periods of partiality, (e) being the result of constitutive leadership distributed among members, and (f) dependent upon constitutive momentum generated in organizational learning This unique volume will be a key reference for students and scholars of organizational communication, management, business studies, entrepreneurship, and communication studies

Gender Diversity and Inclusion at Work - Divergent Views from Turkey (Hardcover): Zeynep OEzsoy, Mustafa Senyucel, Beyza Oba Gender Diversity and Inclusion at Work - Divergent Views from Turkey (Hardcover)
Zeynep OEzsoy, Mustafa Senyucel, Beyza Oba
R1,381 Discovery Miles 13 810 Ships in 12 - 17 working days

The purpose of this book is to investigate gender diversity practices and discourse developed by listed companies in Turkey. It pursues this aim by advancing knowledge about business relations affecting workplace gender diversity. The research builds on Bourdieu's field approach and implements a Thematic Analysis following Braun and Clarke's (2006) guidelines. The findings of the book are based on data collected from unstructured interviews and secondary sources such as the official documents of national and international organizations, newspapers, legislation, and web pages of the related parties. The findings suggest that the implementation of gender diversity practices may require a transformation of perspective and the conditions regarding the political, economic, and cultural realm for realization of a pervasive movement. Due to the conservative and patriarchal culture, authoritarian rule and neoliberal policies, gender diversity and inclusion are not seen as issues that should be resolved through the commitment and collaboration of a field. Consequently, diversity management practices are instrumentalized by the business community as a means for corporate communication and image building rather than actively building a diverse workforce.

Materiality and Time - Historical Perspectives on Organizations, Artefacts and Practices (Hardcover): Francois-Xavier de... Materiality and Time - Historical Perspectives on Organizations, Artefacts and Practices (Hardcover)
Francois-Xavier de Vaujany, N. Mitev, P. Laniray, E. Vaast
R3,333 Discovery Miles 33 330 Ships in 12 - 17 working days

The book explores how time is materialized and performed in organizations; examines how organizations and organizational members are constituted by and constitutive of material artefacts; and reflects on what a historical perspective on these materializations can bring to the study of organizations.

Value-creation in Middle Market Private Equity (Paperback): John A Lanier Value-creation in Middle Market Private Equity (Paperback)
John A Lanier
R1,227 Discovery Miles 12 270 Ships in 12 - 17 working days

Value-creation in Middle Market Private Equity by John A. Lanier holistically examines the ecosystem relationships between middle market private equity firms and their portfolio companies. Small business is the job creating engine in the US economy, and consequently is a prime target market for private equity investment. Indeed, private equity backs over six of each 100 private sector jobs. Both the small businesses in which private equity firms invest, and the private equity firms making the investments, face inter- and intra-company fiduciary leadership challenges while implementing formulated strategy. The architecture of each private equity firm-portfolio company relationship must be uniquely crafted to capitalize on the projected return on investment that is memorialized in the investment thesis. Given the leveraged capital structure of portfolio companies, the cost of a misstep is problematic. Individual private equity professionals are typically members of multiple investment teams for the firm. Not only may each investment team have its own unique leadership style, but its diverse members have to assimilate styles for each team in which they participate relative to a specific portfolio company. Acquisitions and their subsequent integrations add exponential complexity for both private equity investment and portfolio company leadership teams; indeed, cultural integration ranks among the most chronic acquisition obstacles. Accordingly, the stakeholders of private equity transactions do well to embrace leadership best practices in applying value-creation toolbox best practices. The perspectives of both the private equity investment team and the portfolio company leadership team are within the scope of these chapters.

Leading Change While Loving People - Change Management Insights from the Non-profit Sector (Hardcover): Yulee Lee Leading Change While Loving People - Change Management Insights from the Non-profit Sector (Hardcover)
Yulee Lee
R3,600 Discovery Miles 36 000 Ships in 12 - 17 working days

* Illuminates a people-centric way to lead change - the key to change success * Presents insights from change leaders in the non-profit sector via thick, descriptive storytelling * Authored by a Korean American female change leader - a rarity in the change leadership literature

Team Academy in Diverse Settings (Hardcover): Berrbizne Urzelai, Elinor Vettraino Team Academy in Diverse Settings (Hardcover)
Berrbizne Urzelai, Elinor Vettraino
R1,319 R1,136 Discovery Miles 11 360 Save R183 (14%) Ships in 9 - 15 working days

Within Entrepreneurship Education, Team Academy (TA) is seen by some as an innovative pedagogical model that enhances social connectivity, as well as experiential, student-centred, and team-based learning. It also creates spaces for transformative learning to occur. This fourth book of the Routledge Focus on Team Academy book series the TA model is examined outside of the traditional TA-based settings (industry, schools, communities of practice, etc.) in different countries (Brazil, Japan, UK, Finland, Argentina, Tanzania, Spain, etc.). The legacy that this has left in learners and practitioners who have engaged with the model is also explored. This book is aimed at academics, practitioners, and learners engaged in the Team Academy methodology, pedagogy and model, as well as those interested in the area of entrepreneurial team learning. Readers will be inspired to innovate in their delivery methodologies and to explore learning-by-doing approaches to creating value. The book also aims to challenge the discourse around entrepreneurship and entrepreneurial activities, offering insights, research, stories, and experiences from those learning and working in the Team Academy approach.

Price Level Regulation for Diversified Public Utilities (Hardcover, 1989 ed.): Jordan J Hillman, Ronald Braeutigam Price Level Regulation for Diversified Public Utilities (Hardcover, 1989 ed.)
Jordan J Hillman, Ronald Braeutigam
R2,876 Discovery Miles 28 760 Ships in 10 - 15 working days
Remote Working - A Research Overview (Hardcover): Alan Felstead Remote Working - A Research Overview (Hardcover)
Alan Felstead
R1,480 Discovery Miles 14 800 Ships in 12 - 17 working days

The coronavirus pandemic forced work back into the home on a massive scale. The long-held belief that work and home are separate spheres of economic life was turned on its head overnight. Many employees were new to this way of working and many employers had to manage a disparate workforce for the first time. This book reviews what impact this shift had on the lives of millions of employees, the organisations which employ them and the societies in which they live. It also looks to a future in which more work is carried out remotely - at home, in the local cafe, restaurant or bar, or while moving from place to place. The book syntheses the existing evidence in an accessible and easy-to-read way. It will appeal to all those who want a quick and concise introduction to the major themes associated with remote and hybrid working. This will include teachers, lecturers, students, academics and policy-makers as well as those who have experienced the challenges and benefits of homeworking first-hand.

Tactics for Racial Justice - Building an Antiracist Organization and Community (Paperback): Shannon Joyce Prince Tactics for Racial Justice - Building an Antiracist Organization and Community (Paperback)
Shannon Joyce Prince
R921 Discovery Miles 9 210 Ships in 12 - 17 working days

* Rather than teaching about racism or the need to become anti-racist, it offers action steps for fighting racism. * Readers will learn concrete ways to dismantle racism in their communities, workplaces, and organizations and transform these entities into forces for justice. * Most books discuss racism in a social context, whereas this book discusses racism in community, professional, and organizational contexts.

Managing by Dharma - Eternal Principles for Sustaining Profitability (Hardcover, 1st ed. 2022): Paresh Mishra, Suresh Kalagnanam Managing by Dharma - Eternal Principles for Sustaining Profitability (Hardcover, 1st ed. 2022)
Paresh Mishra, Suresh Kalagnanam
R3,612 Discovery Miles 36 120 Ships in 12 - 17 working days

This book combines the wisdom in ancient Hindu texts on dharma, with the modern research on management to identify a set of principles that can aid business organizations in sustaining profitability. As businesses look to act more responsibly in response to the negative impact they have had on people, societies, and the environment, researchers are highlighting the changes that businesses must incorporate, with a particular focus on ethics and values. This book argues that a rapidly changing environment, a solid foundation to guide the organization, is critical. Dharma, a set of principles that holds things together or sustains life, offers such a foundation. Managing by Dharma provides business researchers with a framework to seamlessly evaluate and integrate the ethical and financial goals of business organizations.

Organizational Structuralism - A Comprehensive Multidisciplinary Hypothesis for the Interpretation of Organizational Phenomena... Organizational Structuralism - A Comprehensive Multidisciplinary Hypothesis for the Interpretation of Organizational Phenomena (Hardcover, 1st ed. 2023)
Kostas Langas
R4,946 Discovery Miles 49 460 Ships in 12 - 17 working days

In an era in which leadership and change management models, tools and development schemes based on soft skills constitute mainstream thought, it has become ever more necessary to develop a scientific and rigorous approach to the life of an organization that can overcome the challenges of different cultural approaches and socio-environmental limitations. In this ground-breaking new book, the author puts forward a universal model for designing an organization. The model is based upon first principles, theoretical properties as well as empirical approaches to organizational development so as to form a new model under the name of "Organizational Structuralism". By deploying this new model, the author argues that organizations will be able to design a new organization from its foundations, improve and change fundamental organizational structures, define and fine-tune key performance indicators and enhance their competitive advantages. Additionally, the model proposed in this book will allow practitioners to be able to respond effectively and efficiently to every disruptive or non-continuous evolutionary change caused either by the digital transformation or by geopolitical of organizations.

The Human Factor Approach to Managerial and Organizational Efficiency and Effectiveness (Hardcover, 1st ed. 2018): Senyo... The Human Factor Approach to Managerial and Organizational Efficiency and Effectiveness (Hardcover, 1st ed. 2018)
Senyo Adjibolosoo
R3,620 Discovery Miles 36 200 Ships in 12 - 17 working days

This book argues that human factor development is the key to organizational success. The author describes the human factor as the diverse personality characteristics that allow employees within the social institutions to function and remain operational over time. A lack of appreciation for the significance of personality traits in performance has resulted in organizational inefficiency, but Adjibolosoo proposes a framework that analyzes spiritual capital, moral capital, human capital, aesthetic capital, human ability and human potential and addresses any human factor deficiencies. Further, case studies show that employee effectiveness and profitability of organizations can be attained through effective human factor engineering programs. The contents of this book will serve as powerful eye-openers to scholars in HRM as well as leaders and managers looking to achieve and sustain higher levels of productivity, growth, and profitability at work.

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