Studies have shown that the number of individuals being incarcerated for white-collar crime is on the rise, going hand-in-hand with an increase in support for punishment and imprisonment for white-collar offenders among the public. This book aims to discuss the role of the 'convenience triangle' in white-collar crime, how it affects the perpetration of these crimes, the impact of this on detection and prevention and the effects of the punitive measures taken against white-collar criminals. The 'convenience triangle' is the dynamic relationship between motive, opportunity, and willingness to commit a crime, which culminates in the illegal acts that constitute white-collar crime. The relationship between these factors is explored through case studies highlighting each of these six causal relationships. Alongside this, the role of whistleblowing in the detection of white-collar crime, and the issue of incarceration for white collar criminals are discussed. For students of business and management, this book will provide valuable insights into the motivation and practice of white-collar crime. Its insights and discussion will also prove valuable for practitioners, engaged in both management and crime prevention.

This book explores welfare politics, unemployment, and interventions in relation to the labour market from a critical psychological perspective. Using critical fieldwork and theory, the author explores the administration of the unemployed, and the drive to increase labour market participation through strategies of activation. There is a strong and coherent conceptual and theoretical framing for this work, with a critical perspective (essentially, question everything) taking centre stage. It will give an overall coherence in addressing the topic. The theoretical framing is cogent and, in combination with the critical perspective, works well for integrating the material and delivering a fresh approach to this topic. Psychology, Punitive Activation and Welfare will appeal to students engaging with critical psychology, unemployment or policy, by providing a distinct application of theoretical and methodological tools to think differently about the relationship between labour market non/participation, human misery, psychology, and frontline enactment of policy and research.

This book explores welfare politics, unemployment, and interventions in relation to the labour market from a critical psychological perspective. Using critical fieldwork and theory, the author explores the administration of the unemployed, and the drive to increase labour market participation through strategies of activation. There is a strong and coherent conceptual and theoretical framing for this work, with a critical perspective (essentially, question everything) taking centre stage. It will give an overall coherence in addressing the topic. The theoretical framing is cogent and, in combination with the critical perspective, works well for integrating the material and delivering a fresh approach to this topic. Psychology, Punitive Activation and Welfare will appeal to students engaging with critical psychology, unemployment or policy, by providing a distinct application of theoretical and methodological tools to think differently about the relationship between labour market non/participation, human misery, psychology, and frontline enactment of policy and research.

This volume explores current research in public relations and communication management, and in particular examines how public relations can have a positive impact on the well being of its publics. One of the biggest competitive advantages in today's business world are positive and engaged publics, because satisfied participants are at the core of any successful relationship. The success of relationships with publics is mostly based on how people are valued and treated, which in turn affects their self-perceptions and level of performance. Both of these elements are correlated with life happiness. Thus, strategic communication should be used for cultivating a positive environment and for fostering happiness and joy among their publics. This can help improve both organizational success and the well-being of people. This book will be essential reading for researchers in marketing and communications, as well as practitioners who wish to understand how PR and Communication Management can positively impact the well-being of organizations and the wider community.

* Reveals the unacknowledged truth behind organizational resilience: it's not about 'grit' or cybersecurity * Explores the four essential organizational components of resilience -- crews, capital, culture, and leadership * Maps 14 distinct elements of resilience that can be used as a framework that any organization can replicate * Includes real-world insights from leaders at organizations such as NBCUniversal and The Ohio State University

* The first detailed release of the tried-and-tested ACT methodology to achieve successful, rapid enterprise-wide transformation * Includes templates and tools that leaders, trainers, and consultants can immediately employ in their work * Written by one of the top thought and practice leaders in the corporate transformation space, who has served as Yale and Harvard Business School faculty and guided CEOs in over 30 transformation efforts * Accompanied by an online course that breaks down the ACT methodology into easy-to-follow steps to reliable success

* The first detailed release of the tried-and-tested ACT methodology to achieve successful, rapid enterprise-wide transformation * Includes templates and tools that leaders, trainers, and consultants can immediately employ in their work * Written by one of the top thought and practice leaders in the corporate transformation space, who has served as Yale and Harvard Business School faculty and guided CEOs in over 30 transformation efforts * Accompanied by an online course that breaks down the ACT methodology into easy-to-follow steps to reliable success

Knowledge integration - the purposeful combination of specialized and complementary knowledge to achieve specific tasks - is becoming increasingly important for organizations facing rapidly changing institutional environments, globalized markets, and fast-paced technological developments. The need for knowledge integration is driven by knowledge specialization and its geographic and organizational distribution in the global economy. The increasing complexity and relevance of the knowledge integration problem is apparent in emerging new fields of research, such as open innovation, or the merging of existing ones, e.g. organizational learning and strategy. In global competition, the successful management of knowledge integration underpins firms' ability to innovate, generate profit, grow and, ultimately, survive. This book provides conceptual contributions as well as empirical studies that examine knowledge integration essentially as a 'boundary' problem. Knowledge integration becomes a problem when boundaries between knowledge fields, and the institutions that preside over those fields, are not clear, or become fluid and contestable. This fluidity, and the competitive pressures this fluidity generates, are persistent and permanent features of the world we live in. This book puts forward a consistent set of ideas, methods and tools useful to interpret, analyze and act upon the processes of knowledge integration across boundaries.

In this unique book, Peter-J. Jost provides a comprehensive economic-psychological approach for successfully managing employees. Based on the analysis of the employee?s individual work behavior, he illustrates that instead of treating employees as input elements of production, and managing and controlling their work, organizations need to motivate their employees to act in the interest of the firm and in accordance with its goals. The author considers the employee as the ?building block? holding economic organizations together, and outlines how their personal circumstances, behavior and working conditions affect motivation. The influence of individual decision-making processes and psychological factors on behavior in the workplace is also discussed. Theoretical insights are underpinned by a range of case studies, and the impact of inadequate leadership on firms is highlighted. Motivation problems within organizations are evaluated and potential solutions prescribed. This book will prove an insightful and fascinating read for researchers, students and practitioners wishing to develop a deeper understanding of the myriad factors that affect the motivation of employees within an organization.

Coaching is a necessary skill for managers. It is important as a fundamental part of an organization's talent efforts-including talent acquisition, development and retention strategies. For a coaching program to succeed in an organization, it should be recognized as a useful approach throughout the organization and become part of the fabric of the corporate culture. Performance Coaching for Managers provides an important tool for organizations to use to train their managers on coaching. This book differs significantly from other books in the coaching market. Many books on coaching cast coaches as facilitators who question their clients (the coachees), helping them to articulate their own problems, formulate their own solutions, develop their own action plans to solve problems, and measure the success of efforts to implement those plans. That is called a nondirective approach. But this book adopts a directive approach by casting the coach as a manager who diagnoses the problems with worker job performance and offers specific advice on how to solve those problems. While there is nothing wrong with a nondirective approach, it does not always work well in job performance reviews in which the manager must inform the worker about gaps between what is needed (the desired) and what is performed (the actual). The significant difference between what is currently available in the market and what is offered in this book is the authors' collective experience of over 70 combined years of hands-on research and delivery experiences in the Human Resources Development field. According to the Harvard Business Review (2015), workers generally expect their immediate supervisors to give them honest feedback on how well they do their jobs-and specific advice on what to do if they are not performing in alignment with organizational expectations. When workers do not receive advice-but instead are questioned about their own views-they regard their managers as either incompetent or disingenuous. Effective managers should be able to offer direction to their employees. After all, managers are responsible for ensuring that their organizational units deliver the results needed by the organization. If they fail to do that, the organization does not achieve its strategic goals. This book gives managers direction in how to offer directive coaching to their workers.

Consumer co-operatives provide a different approach to organizing business through their ideals of member ownership and democratic practice. Every co-operative member has an equal vote regardless of his or her own personal capital investment. The co-operative movement can also be an important force in promoting development and self-sufficiency in poorer areas, particularly in non-industrialised countries. This book explores in depth the fortunes of the Berkeley Consumer Co-operative, which became the largest consumer co-operative in the United States with 116,000 members in 1984 and viewed nationally as a leader in innovative retail practices and a champion of consumer rights. The Berkeley Consumer Co-operative is promoted by both supporters and opponents of the co-operative business model as a significant example of what can go wrong with the co-operatives. This book will provide the first in depth analysis of the history of the Berkeley Co-operative using its substantial but little used archives and oral histories to explore what the Berkeley experience means for the co-operative business model. The specific chapters relating to Berkeley will be organised around particular themes to highlight the issues relating to the co-operative business model and the local context of Berkeley. The themes relate to developments in Berkeley and the Bay Area in terms of the economy, politics and the retail environment; the management of the Berkeley co-operative, looking at governance, financial management and strategic decisions; relationship of management with members and employees; and finally, the relationship of the Berkeley Co-operative with the community. The core message of the book is that it is not inevitable that consumer co-operatives fail, but that the story of Berkeley story can provide insights that can strengthen the co-operative business model and minimise failures on the scale of Berkeley occurring in the future.

This book offers an accessible reference and roadmap for the practical application of cross-cultural competence (3C) for leaders dedicated to leading with diversity, inclusion and personal development in mind. Developing Cross-Cultural Competence for Leaders takes readers from ideational to real, asking them to step out of their comfort zone and learn to navigate cultural differences. The authors invite readers to join them on a journey of discovery of themselves, their personal and professional peers and ultimately the cultural landscape they inhabit both knowingly and oftentimes unknowingly all in the hopes of opening doors to empathetic and effective communication. The skillset required for 3C is developed throughout the book beginning with a discussion of relevant concepts, leading the readers through narratives of extreme environments and ending with a roadmap for use in leadership positions. Each chapter discusses a foundational idea contextualized with sample narratives and ending with thought questions. The authors summon readers to embrace dissimilarities, shift perspectives, dare to engage and navigate in new and even adverse social and cultural contexts. Developing Cross-Cultural Competence is an essential reading for students of leadership development, as well as military and non-military professionals.

Organizations are not human, but they are made up of people. Examining the organization, functioning, growing and developing and moving together as one unit, the well-being and success of that organization depends on the well-being of people that make it up. Love, in its various forms, is the energy that motivates and fuels creativity, care, innovation, progress and well-being. Traditionally, organizational structures have been set up to support compliance and command and control, which often discourages love and creates policies against love at the workplace. The result has been reduced growth, productivity and retention of businesses as well as reduced well-being for employees. This reduced connectivity between individuals has also, at a higher level, adversely affected society. Without love, people are working and performing with reduced energy, and at reduced capacity. While prior research has been focused on love at the workplace from the viewpoint of psychologists, this book explores the impact of love within organizational contexts from various viewpoints including management, psychology, and philosophy. It explores love in the organizational context by looking at how it affects meaning, purpose, well-being, motivation, faith, care, spiritual development and how the identity and well-being of each person in the organization positively affects retention and the growth and success of that organization. It will be of interest to researchers, academics, and advanced students in the fields of organizational studies, leadership, and management.

Provides a holistic look at the application of leadership theories in a neurodiverse context and how the workplace can be adapted to accommodate for neurodiverse employees Explores effective recruitment strategies by looking into applicant screening as well as interviewing and selection, adapting internal organizational resources to a neurodiverse workforce, and legal and regulatory environment considerations for autism hiring programs Each chapter provides an overview of existing knowledge on effective workplace inclusion practices across the employment process, specific implications of research to date for a more neurodiversity-inclusive workplace, and what future research is needed to further inform these practices

1. Comprehensive coverage on how to create an inclusive workplace and managing workplace diversity; 2. A practical guide with 'road-tested' cases and exercise on how to bridge the gap of cross cultural communication; 3. Addresses the urgent need on how to communicate effectively to an increasingly digital, remote workforce; 4. Focuses on how diversity, ethics, workplace wellbeing and health play a part in interpersonal relationships and communication at work and how to navigate the complexities that inevitably arise

Managing Complexity in Healthcare introduces the ComEntEth (Complex Entropic Ethical) model as an integrated bio-medical and philosophical approach to understanding how people get things done in healthcare. Drawing on the complexity sciences, studies of entropy in living organisms and the ethics of Emmanuel Levinas, healthcare is theorised as energetic relational exchanges between people as entropic and ethical entities that unfold around a central attractor: Reduction in elevated entropy or suffering in patients. Living entities are engaged in a continuous struggle against the tendency to produce entropy. From the cellular to the collective of human endeavours, the tendency of complex systems is to disorder and decay. Yet in the micro-activity of healthcare enterprise, people resist this tendency by expending energy to create order and sustain life. Making sense of how this miraculous work is made possible is the foundation of this book. Through practical examples - from analysis of practitioner burnout, rural and remote healthcare, the functioning of emergency departments, to government, social and institutional responses to the COVID-19 pandemic - this new integral philosophy provides practitioners, managers, policy designers, and scholars an effective way to understand the dynamics of daily processes and practices that link the micro of everyday interactions with the macro-trends of healthcare.

Offers state of the art scholarship on the perspective known as the Communicative Constitution of Organizations (CCO) CCO is a rapidly growing area globally Scholarship thus far has primarily been through journals; this book will fill a niche This topic is relevant to both communication and business scholars, and will have interdisciplinary appeal across both subject areas A useful addition to the field given current conversations around diveristy and inclusion in organizations, as an organization's communication structure relates to these issues directly Offers a unique outlook on how communication accounts for the emergence, change, and continuity of organizations and organizing practices Exposes the theoretical and methodological underpinnings of CCO, displays its empirical diversity, and articulates its future trajectory Offers a central statement of CCO's contributions to the fields of organization studies, communication and management The Handbook will be of interest to organization studies and communication scholars, faculty, and graduate and advanced undergraduate students, as well as anyone associated with CCO theorizing seeking a comprehensive overview of the theoretical, methodological, and practical tenets of this growing area

Language and Culture at Work provides an overview of the complex role that culture plays in workplace contexts. Eight chapters cover the core aspects of culture at work, comprising: Face and politeness Decision making Leadership Identity Gender Work-life balance The authors draw on a significant corpus of authentic workplace data collected in numerous professional and medical settings involving participants from a variety of different socio-cultural backgrounds (including Chinese, Filipino, Indian, British, Dutch, Hong Kong, Taiwanese and Australian). Using in-depth analyses of authentic interactions and interviews, the book proposes a new integrated framework for researching culture at work from a sociolinguistic perspective. This is key reading for researchers and recommended for those working in the areas of sociolinguistics, communication studies, discourse analysis and applied linguistics. It will be of particular interest to students of professional and workplace communication, intercultural communication and intercultural pragmatics.

The future will bring only more megatrends and disruptions. With the guidance of this book, which centers around the authors' years-of-research-backed high-performance organizations (HPO) framework and includes the unique self-assessment tool Futurize! Diagnosis, business leaders and organizations will be prepared and truly 'future ready.' The next two decades will present massive challenges for organizations, as they navigate the need for sustainable development against a complex backdrop of factors such as increasing inequality, resource scarcity, continued globalization, and the ever-increasing speed of technological advancement. This book will help business leaders and organizations set priorities and make decisions so that not only do they honor commitments to the United Nations Sustainable Development Goals, but also become more future ready by: identifying the megatrends and disruptors which impact organizations now and will in the future specifically outlining how those megatrends and disruptors will impact organizations showing how organizations can deal with this impact in practical terms. This book is a must for management teams, aspiring leaders, and professionals and students interested in the future of work, human resource management, and innovation.

The future will bring only more megatrends and disruptions. With the guidance of this book, which centers around the authors' years-of-research-backed high-performance organizations (HPO) framework and includes the unique self-assessment tool Futurize! Diagnosis, business leaders and organizations will be prepared and truly 'future ready.' The next two decades will present massive challenges for organizations, as they navigate the need for sustainable development against a complex backdrop of factors such as increasing inequality, resource scarcity, continued globalization, and the ever-increasing speed of technological advancement. This book will help business leaders and organizations set priorities and make decisions so that not only do they honor commitments to the United Nations Sustainable Development Goals, but also become more future ready by: identifying the megatrends and disruptors which impact organizations now and will in the future specifically outlining how those megatrends and disruptors will impact organizations showing how organizations can deal with this impact in practical terms. This book is a must for management teams, aspiring leaders, and professionals and students interested in the future of work, human resource management, and innovation.

Aims to help leaders become the best versions of themselves, achieve extraordinary results and help their team accomplish the same Introduces an ALIGHT model that guides leaders through six fundamental resources that can alight their own and their team's motivation, and transform their performance to an extraordinary level Further breaks down the six resources into 18 core components, the book expands on what constitutes the six resources to make them tangible and accessible

Aims to help leaders become the best versions of themselves, achieve extraordinary results and help their team accomplish the same Introduces an ALIGHT model that guides leaders through six fundamental resources that can alight their own and their team's motivation, and transform their performance to an extraordinary level Further breaks down the six resources into 18 core components, the book expands on what constitutes the six resources to make them tangible and accessible

Age is the silent shaper of work organizations and their human resource practices. It has become a potent feature of how society is structured and how it views itself. Age assumptions mould the behaviours of young and old alike, and are used as political tools by policy makers and managers. Organizing Age asks the perennial question--can age ever not matter?
Drawing on a range of social scientific and popular writings, this book casts a critical eye over the social construction and politicization of age in and beyond organizations. Amongst other topics, it discusses: the historical roots of age in society; how we "perform" our age in different settings; the social impact of defining age groups as generations; ageism; the effect of an age-cluster on an organization's processes and members' experience; the rituals of retirement and the birth of the retirement industry; the impact of economic recession in challenging some of our assumptions about age; and the increasing politicization of the growing "grey" population.
Organizing Age provides an accessible introduction to the current and emerging themes around this topic, which will be an invaluable resource for students, academics, and policy makers.

* Most books tend to pigeon-hole leadership around traits, personality or behaviour but few offer genuine insights into how to step change leadership itself. This is the gap that Step Change is seeking to fill. * The book can be used in staff development, coaching scenarios and in MBA courses focusing on change management, leadership and human resource development. * Using cultural metaphors through popular film to illuminate the various stages, the book is brought to life for the reader. * The Leader's Journey offers a road map so that leaders can better appreciate where they are on the change cycle so that they can use the right interventions at the right time to move the change forward for themselves as well as their teams.

Business transformation typically involves a wide range of visualisation techniques, from the templates and diagrams used by managers to make better strategic choices, to the experience maps used by designers to understand customer needs, the technical models used by architects to propose possible solutions, and the pictorial representations used by change managers to engage stakeholder groups in dialogue. Up until now these approaches have always been dealt with in isolation, in the literature as well as in practice. This is surprising, because although they can look very different, and tend to be produced by distinct groups of people, they are all modelling different aspects of the same thing. Visualising Business Transformation draws them together for the first time into a coherent whole, so that readers from any background can expand their repertoire and understand the context and rationale for each technique across the transformation lifecycle. The book will appeal to a broad spectrum of readers involved in change, whether that is by creating change models themselves (strategists, architects, designers, engineers, business analysts, developers, illustrators, graphic facilitators, etc.), interpreting and using them (sponsors, business change managers, portfolio/programme/project managers, communicators, change champions, etc.), or supporting those involved in change indirectly (trainers, coaches, mentors, higher education establishments and professional training facilities).