This thoroughly revised second edition presents up-to-date analysis from various academic streams and disciplines that illuminate our understanding of employee voice from a range of different perspectives. This wide-ranging Handbook demonstrates that research on employee voice has gone beyond union and non-union voices to build a wider and deeper knowledge base. Exploring the previously under-represented paradigm of the organizational behaviour approach, new chapters take account of a broader conceptualization of employee voice. Written by expert contributors, this Handbook explores the meaning and impact of employee voice for various stakeholders and considers the ways in which these actors engage with voice processes such as collective bargaining, individual processes, mutual gains, task-based voice and grievance procedures. This comprehensive Handbook will enable the reader to engage with the debates surrounding employee voice and help to extend our overall understanding of what goes on in workplaces at the heart of modern economies. This second edition of the Handbook of Research on Employee Voice will be a vital resource for academics and students researching human resource management, organizational behaviour and employment relations, while its forward-thinking approach will also appeal to policy makers, employers and union officials. Contributors include: M.M.C. Allen, A.C. Avgar, A. Barnes, M. Barry, C. Benassi, J. Benders, C.T. Brinsfield, A. Bryson, J.W. Budd, C. Casey, J. Chan, S. Chillas, N. Cullinane, T. Dobbins, V. Doellgast, J. Donaghey, T. Dundon, M. Edwards, R. Freeman, R. Gomez, J.A. Gruman, B. Harley, J. Harmer, E. Heery, P. Holland, J.A. Ingvaldsen, M. Irfan, S. Johnstone, S. Kaine, S. Kalfa, B.E. Kaufman, K. Kenny, B. Klaas, T. Kretschmer, D. Lewin, A.A. Luchak, M.M. Lucio, C. MacMillan, A. Marks, M.G. Menendez, P. Mowbray, K.R. Murphy, W. Nienhuser, D. O Shea, G. Patmore, D.M. Pohler, S. Procter, A. Pyman, A.M. Saks, S. Sekwao, P. Strom, J. Syed, L. Thornthwaite, K. Townsend, W. Vandekerckhov, A. Wilkinson, S. Williams, P. Willman

This practical book explores collaborative inquiry as an approach to research and change in organizations where internal members and external researchers work together as partners to address organizational issues and create knowledge about changing organizations. Taking a research-based approach, Abraham B. (Rami) Shani and David Coghlan analyze the challenges that participants face in building a partnership between researchers and practitioners throughout the phases of collaboration. Chapters explore how collaborative partners assess the organization's current and future capabilities by expressing the present and future in creative imagery and by making relevant changes in the organization to create that future. The book examines the theoretical foundations behind collaborative inquiry in addition to the methodologies of this approach to organization development and change. Mapping both the theory and practice of collaborative inquiry, this book will be a valuable resource for scholars and students of organization studies and research methods, particularly those with a focus on business and management. It will also be beneficial for practitioners interested in collaborative and action research modes.

This textbook comprises an innovative companion for cross-cultural management classes, demonstrating how organizations can deal with cultural differences successfully. Providing a constructive and positive lens into the multifaceted world of interculturality, the authors illustrate the multiple benefits associated with cultural diversity in the fast-changing global and digital environment. Key features include: Carefully constructed chapters that match course development Practical recommendations drawn from multiple disciplines for managing diversity Case studies from numerous cultures to educate students and managers alike in shaping intercultural relationships Multiple frameworks for analysis and illustrative literature reviews to provide a substantial and unique overview of intercultural management. Outlining ways in which to understand and constructively design interculturality, this textbook is a seminal guide for students of bachelors, masters and MBA courses, particularly those focusing on management studies. It also provides useful insights for organizations looking to design and develop intercultural management practices.

Ethnography is at the heart of what researchers in management and organization studies do. This crucial book offers a robust and original overview of ''doing'' organizational ethnography, guiding readers through the essential qualitative methods for the study of organizations. Preparing students to enter the field with a confident outlook and a toolkit of skills, chapters present a series of action-learning projects to arm readers with practical exercises that will hone the abilities of the organizational ethnographer. Expert contributors offer crucial outlines into a variety of essential skills, including shadowing, autoethnography, interviews, media analysis and storytelling. The book concludes with a chapter by a doctoral student, providing unique insights into the development of the ethnographic understanding of organizational realities. Featuring useful exercises and an accessible style, this book is critical reading for PhD and Masters students in business administration and organizational theory, as well as social science students undertaking qualitative methodology programmes. It will also be useful for students on MBA courses in need of a humanistic approach to organizations.

Illustrating the interdisciplinary implications for research on creativity development, this book focuses on the new concept of 'knowledge differences' that arise between people, organizations and various phenomena. It describes how these key differences create boundaries knowledge, a dynamic process that accelerates innovation. Chapters offer interdisciplinary perspectives on the topic to stimulate knowledge convergence across dissimilar fields of research, including business studies, economics, psychology and the arts. Following Arthur Koestler's theory of creativity, this insightful book shows how bisociation - the recognition of similarity in the collision of two distinct concepts - can be expressed through boundaries vision and boundaries knowledge, applying these twin concepts to the field of business and management. Focusing on literature related to strategy theory and knowledge creation theory, the book presents a theoretical framework for applying boundaries knowledge and boundaries vision to dynamic capabilities and knowledge creation in business innovation. Pioneering new frameworks for innovation, this book offers key insights for students and researchers of creativity development across various business-related fields. It will also benefit business leaders and managers, describing a key path to knowledge creation in professional environments. Contributors include: M. Kodama, M. Kimura, Y. Takano, T. Oka, T. Yasuda, N. Tokoro, Y. Mizukami, M. Yamamoto

This Research Handbook identifies how resilience has evolved as a critical theoretical concept in the organizational sciences. International resilience scholars conceptualize and explore the various ways resilience can be embedded in theory and practice, offering new and updated perspectives on the importance of resilience in multiple contexts. Sections cover the nature of resilience at employee, team and organizational levels; the processes and dynamics of resilience in different contexts; and the antecedents and outcomes of these forms of resilience. Chapters provide case studies and theoretical frameworks to bring clarity, covering stress and coping, diversity and resilience, crisis management, employee behaviour, continuity and development. Organizational studies scholars interested in advancing theory and practice of resilience will find this Research Handbook includes a range of important considerations for the field. With application of several different levels of analysis, chapters discussing stress and coping will also appeal to those from a social psychology background. Contributors include: E. Antonacopoulou, S. Baker, M.E. Baloochi, B. Barker Caza, M.A. Barton, T.E. Becker, T.W. Britt, K.S. Cameron, A. Caza, J. Chesley, M. Christianson, V. D'Avella, S. Erskine, M.L. Frigotto, F. Guarnieri, S.C. Hammond, J. Harris, S. Hartmann, E. Hayes James, M. Hernandez, M. Hess, M. Hoegl, E.M. Johnson, L. Jones Christensen, J.D. Kabongo, D. Karolidis, S.A. Kay, D.C. Kayes, J. Kuntz, M. Larsen, M. Linnenluecke, S. Malinen, C.L. McCluney, B. McKnight, K.L. Merlo, K. Naswall, L. Neville, V. Nilakant, M. Olekalns, E.H. Powley, S. Raetze, L.M. Roberts, G. Sawhney, J.P. Stephens, K. Sutcliffe, S. Travadel, F. Vouzas, B. Walker, M. Weiss, L.P. Wooten, J. Yoon

This engaging and timely book demonstrates how a deeper understanding of theories about organizations are necessary for the development of a relational sociology and provides an in-depth explanation of globalization and social change. It also examines how social bonds are constructed through combinations of different forms of communication and investigates the bonds of intimate relationships and partially organized relationships such as street gangs, brotherhoods, and social movements. Goeran Ahrne addresses the five key organizational elements: membership, rules, monitoring, sanctions, and hierarchy and illustrates this detailed analysis with examples of organizations ranging from rock groups and mafias, to global organizations such as Google, and meta-organizations such as FIFA. Drawing on extensive research with co-authors, Ahrne reviews how both old and new relationships expand, change and remain together amongst globalization and social change. This insightful book will be an invaluable resource for researchers and students in organizational studies as well as those studying sociology. It will also provide useful guidance for sociologists and theorists interested in social and organization theories.

One of the most inspiring and impactful books ever written, The 7 Habits of Highly Effective People has captivated readers for nearly three decades. It has transformed the lives of presidents and CEOs, educators and parents--millions of people of all ages and occupations. Now, this 30th anniversary edition of the timeless classic commemorates the wisdom of the 7 Habits with modern additions from Sean Covey.

The 7 Habits have become famous and are integrated into everyday thinking by millions and millions of people. Why? Because they work!

With Sean Covey's added takeaways on how the habits can be used in our modern age, the wisdom of the 7 Habits will be refreshed for a new generation of leaders.

They include:
Habit 1: Be Proactive
Habit 2: Begin with the End in Mind
Habit 3: Put First Things First
Habit 4: Think Win/Win
Habit 5: Seek First to Understand, Then to Be Understood
Habit 6: Synergize
Habit 7: Sharpen the Saw

This beloved classic presents a principle-centered approach for solving both personal and professional problems. With penetrating insights and practical anecdotes, Stephen R. Covey reveals a step-by-step pathway for living with fairness, integrity, honesty, and human dignity--principles that give us the security to adapt to change and the wisdom and power to take advantage of the opportunities that change creates.

Presenting a comprehensive overview of the changes in policies and economic doctrines of the American economy following the 2008 global financial crisis, this book critically examines the reformation of the corporate landscape. Observing the growth of oligopolistic market tendencies and increased economic concentration, it draws on scholarly literature from economics, management studies and legal theory to provide an integrated perspective on the causes and consequences of the crisis. Discussing the growth of oligopolistic market niches in the American economy, chapters explore their causes, including the influence of "anti-antitrust" scholars on legal enforcement practices and the resulting relaxation of antitrust law. The book highlights their consequences, including the growth of monopsony and labor market concentration. Alexander Styhre uses aggregate economic equality data across the book to show that the working class in advanced economies have not been compensated for the globalization of the economy. It concludes by looking towards the long-term consequences of rising economic concentration, examining non-traditional labor contracts, new employment relations, lower entrepreneurial activities and lower labor compensation in the new corporate landscape. This informative book will be useful to students and scholars of business ethics and trust, corporate governance and organization studies. It will also be a critical read for policy makers concerned with the causes and consequences of economic inequality.

This comprehensive Handbook explores both traditional and contemporary interpretations of qualitative research in the workplace, examining a variety of foundational and innovative qualitative methodological approaches. Expert international contributors discuss how organisations have undergone substantial changes, prompting novel research agendas, which, in turn, required inventive applications of qualitative methodologies in a range of workplace contexts. The Handbook comprises three parts, which consider the foundational knowledge of qualitative methodologies; innovative additions to these methodologies; and their application in a range of workplace contexts and disciplines, including management, health and education policy. Chapters focus on context and the role of reflexivity as central issues for decision making about appropriate methodologies, highlighting how qualitative research has responded to contemporary developments in workplaces, such as the global dispersal of organisations, flexible work arrangements and changes to stakeholder relationships. Analysing the challenges and opportunities for conducting qualitative research in modern organisations, this Handbook will be critical reading for academics and students of organisation studies and qualitative research methods, particularly those with a focus on business and management.

Classroom as Organization (CAO) is a powerful teaching methodology, particularly well-suited for teaching business topics, that can enliven students' learning experience while giving them the opportunity to practice and develop workplace-related skills. This book provides a comprehensive background to the CAO teaching methodology, including its origins, evolution, and various applications. From this basis, the considerations of how to teach and design a CAO are explored. The book distills lessons learned from the literature and the authors' practice into a comprehensive design that can be easily implemented by educators new to this methodology. Detailed templates from the authors' own practice enable educators to turn their classroom into an organization, empower the students to run that organization, and watch the learning experience come alive. If you are not familiar with CAO, this book provides a comprehensive resource. If you are familiar with CAO, but have been afraid to try it, this book provides the support to take the next step in your practice of experiential teaching and learning. This book was written for experiential educators as well as business or organizational behavior and management professors looking for a creative way to engage students while creating a deep and meaningful learning experience.

With organizational environments becoming increasingly unstable, uncertain and equivocal, the concept of resilience has become increasingly significant for management studies and practice. Resilience connotes organizational, team and individual capacities to absorb external shocks and to learn from them, while simultaneously preparing for and responding to external jolts. This book pinpoints the essential aspects of managerial and organizational resilience and offers insights that stimulate critical thinking. As the concept of resilience is essentially made up of contrasting forces, the volume presents some innovative synthetic interpretation that allows a deeper comprehension of the phenomenon and provides managers and policy makers with a solid basis for taking their decisions. This book provides an accessible yet rigorous systematization of individual resilience, team resilience and organizational resilience. Rich with real-life concept illustrations and containing practice-oriented tools, reflection questions and exercises, it shows how resilience can be cultivated across levels of organizational aggregation: individuals, teams, organizations and communities. The authors distinguish individual and collective resilience from related constructs and shed light on the boundaries of resilience and its potential implications for management practice. Elgar Introduction to Theories of Organizational Resilience will serve as a key resource for graduate students and advanced undergraduate students as well as academics and practitioners who are interested in deepening their understanding of resilience.

How can intuition research inform practice? As the use of intuition in business has become more widely accepted, companies struggle to understand how to use this additional resource efficiently, while corporate trainers and university educators lack tools to develop it as a skill. This truly international Handbook provides relevant answers with: chapters by academics and practitioners, written in a concise, digestible format to make it accessible to non-academic readers empirical studies from multiple industry/service sectors that demonstrate an integrated use of intuition and analysis in decision making studies from industry and education that demonstrate how to develop intuition, including a ground-breaking research in problem solving non-Western perspectives illustrated on case studies from Japan and China use of language protocols/methods to bring intuition into our awareness new research into group/collective intuition (based on language analysis and quantum physics) research related to sensing and sense making. Due to its focus on bridging theory and practice, the Handbook is of value not only to academics and organizational researchers but also to industry professionals, corporate trainers and university educators who search for answers on how to incorporate intuition into a common skill set. Accessible in style, it will also appeal to educated business readers. Contributors include: A. Antonietti, B.T. Bakken, A. Bas, D. Bscak, R.T. Bradley, H. Cairns-Lee, B. Colombo, V. Doerfler, M. Egorov, A.N. Gani, S. Germagnoli, J. Gibb, L.M. Gillin, M. Goller, M. Grant, A. Groessler, T. Haerem, C. Harteis, S. Henwood, P. Iannello, L. Isenman, K. Isomura, A. Kobayashi, G. Lufityanto, N. Meziani, F. Nilsson, A.-C. Nordvall, A. Pircher Verdorfer, J. Pretz, A. Price, M. Sinclair, G. Soosalu, B. Steffen, S. Streukens, S. Teerikangas, M. Turunen, L. Valikangas, A.C.R. van Riel, M. Wang, X. Wang, K. White, J. Woiceshyn, K. Zulkosky

Equity is the tool to achieve diversity and inclusion that will help eliminate injustice and fairly distribute the benefits of an equitable environment to everyone. Corporate culture around the world has already stated efforts for sustainable development through corporate social responsibility (CSR) initiatives in rural areas. This infrastructure must be strengthened so that the rural community can become an active part of changing the world of work. Diversity, Equity, and Inclusion Efforts of Businesses in Rural Areas evaluates growth trajectories and educational opportunities in rural areas. It further explores the inclusion efforts of marginalized groups in rural society. Covering topics such as the construction industry, rural populations, and workplace inclusivity, this premier reference source is a valuable resource for policymakers, investors, professionals, business leaders and managers, economists, sociologists, students and educators of higher education, librarians, researchers, and academicians.

This important book considers the ways in which small and medium-sized enterprises (SMEs) can thrive in the age of big data. To address this central issue from multiple viewpoints, the editors introduce a collection of experiences, insights, and guidelines from a variety of expert researchers, each of whom provides a piece to solve this puzzle. Contributions address the limitations faced by SMEs in their access to data and demonstrate that the key to overcoming this issue is to be aware of these limitations, to work within them, and to use them to think creatively about how to overcome obstacles in new ways. They discuss Artificial Intelligence, revenue blueprinting, GDPR compliance, and other key topics related to the relationships between SMEs and data. Offering ideas to inspire big data-driven success by SMEs making smaller investments, the book argues that there must be a place for "ordinary" data-driven journeys that are available to firms of any size. Stimulating further thought and action, Big Data in Small Business will be of great interest to academics, researchers, and practitioners in areas such as strategic management, organizational and innovation studies, marketing, and sales. The ideas and information in this book will help fill knowledge gaps related to important aspects of capabilities, functions, and transformations of big data that drive business growth.

In this timely book, Evan Douglas examines the limitations of the current models of entrepreneurial motivation. He proposes an expanded general model of entrepreneurial intention, which integrates both commercial and social entrepreneurs, and explicitly examines the motivation to innovate. In this new, integrated model of entrepreneurial intention, he explores the asymmetric data relationships and interdependencies of these four motivations that operate to result in multiple equally-valid pathways to entrepreneurial action. To discover the alternative configurations that culminate in entrepreneurial intention, Douglas advocates fuzzy-set qualitative comparative analysis, which complements traditional correlational methods and exposes additional information about individual motivation that is suppressed in sample-level correlational analysis. Innovative and insightful, this book is an excellent primer for higher-degree and academic researchers interested in what drives entrepreneurial actions. Public sector researchers developing entrepreneurial infrastructure, incubators and support services will also benefit from Douglas's exciting new model.

This practical book explores collaborative inquiry as an approach to research and change in organizations where internal members and external researchers work together as partners to address organizational issues and create knowledge about changing organizations. Taking a research-based approach, Abraham B. (Rami) Shani and David Coghlan analyze the challenges that participants face in building a partnership between researchers and practitioners throughout the phases of collaboration. Chapters explore how collaborative partners assess the organization's current and future capabilities by expressing the present and future in creative imagery and by making relevant changes in the organization to create that future. The book examines the theoretical foundations behind collaborative inquiry in addition to the methodologies of this approach to organization development and change. Mapping both the theory and practice of collaborative inquiry, this book will be a valuable resource for scholars and students of organization studies and research methods, particularly those with a focus on business and management. It will also be beneficial for practitioners interested in collaborative and action research modes.

This engaging and timely book demonstrates how a deeper understanding of theories about organizations are necessary for the development of a relational sociology and provides an in-depth explanation of globalization and social change. It also examines how social bonds are constructed through combinations of different forms of communication and investigates the bonds of intimate relationships and partially organized relationships such as street gangs, brotherhoods, and social movements. Goeran Ahrne addresses the five key organizational elements: membership, rules, monitoring, sanctions, and hierarchy and illustrates this detailed analysis with examples of organizations ranging from rock groups and mafias, to global organizations such as Google, and meta-organizations such as FIFA. Drawing on extensive research with co-authors, Ahrne reviews how both old and new relationships expand, change and remain together amongst globalization and social change. This insightful book will be an invaluable resource for researchers and students in organizational studies as well as those studying sociology. It will also provide useful guidance for sociologists and theorists interested in social and organization theories.

Amidst rapid and fundamental shifts in the economic, geo-political, technological, and societal landscape, this cutting-edge book makes the timeless case that research can be informed by problems in the 'real world' and make important contributions to theory and practice. Throughout the book, the authors argue that there is a 'sweet spot' where both scholarly and practical research can be done simultaneously. It offers readers insightful and rich examples of how this can be achieved, including frameworks, examples, ideas, and tools which will guide researchers in the lifelong task of defining themselves as researchers and crafting their own unique research practice. It also features critical insights into careers oriented toward having impact on practice, reflective questions that make the principles personal and relevant, and a framework to help develop the network of connections required for research to impact practice. Speaking to the graduate student in all of us, How to Do Relevant Research will greatly benefit Ph.D. students and early career academics who gravitate towards this kind of research but worry about its feasibility and instrumentality, mid-to-late career scholars who do research for practice and teach young scholars how to do it, and to researchers in a think-tank or consultancy who want their work to be scientifically sound and practically useful.

This insightful Elgar Introduction comprises the first effort to provide a succinct overview of the field of organizational paradox theory, exploring contradictions and tensions in organizational settings. By conceptually mapping the field, it offers guidance through the literature on paradox, making space for new interpretations and applications of the concept. Opening with a critical analysis of research to date, the authors explore ideas related to dialectics and ambidexterity in organizations, as well as pragmatic approaches to organizational paradox. Chapters propose new ways to analyse responses to paradox, bringing together influential contributions that consider the nestedness of paradox, the relation between power and paradox, and paradoxes of positive organizational scholarships. Providing novel approaches to the discipline, this cutting-edge book is crucial for graduate students and management scholars interested in employing organizational paradox theory as a conceptual framework for their research.

This textbook comprises an innovative companion for cross-cultural management classes, demonstrating how organizations can deal with cultural differences successfully. Providing a constructive and positive lens into the multifaceted world of interculturality, the authors illustrate the multiple benefits associated with cultural diversity in the fast-changing global and digital environment. Key features include: Carefully constructed chapters that match course development Practical recommendations drawn from multiple disciplines for managing diversity Case studies from numerous cultures to educate students and managers alike in shaping intercultural relationships Multiple frameworks for analysis and illustrative literature reviews to provide a substantial and unique overview of intercultural management. Outlining ways in which to understand and constructively design interculturality, this textbook is a seminal guide for students of bachelors, masters and MBA courses, particularly those focusing on management studies. It also provides useful insights for organizations looking to design and develop intercultural management practices.

Elgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences, business and law, expertly written by the world's leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas. This Advanced Introduction provides a cutting edge review of employee engagement, illustrating the theories and key instruments for research that underpin the field and its antecedents and consequences. It translates the science into practice by offering recommendations on how to build an engaged workforce and how to socialize and engage newcomers. Key features include: A state-of-the-art review of the field, including an overview of potential methodologies for measuring employee engagement Informed and insightful discussions of different engagement targets and referents and strategic employee engagement A keen awareness of international variations in employee engagement. This book offers a critical research agenda for researchers in business and management hoping to develop their research in organizational settings. It will also benefit managers and other practitioners in overcoming common problems and developing an engaged workforce.

New Zealand (NZ) offers an astonishing story regarding its Covid-19 response. This book argues that NZ offers lessons for business and management actors across various geographical and political contexts in the world. In this book, we draw attention to problems and challenges posed by the Covid-19 pandemic from a functional management and organisational perspective. In particular, contributors explore centralised and decentralised decision-making, the notion of economic growth, well-being on a national level and on a personal level, and business recovery and how NZ's exporting and internationalisation strategies have been affected by Covid-19. The intricate complexity of globalised supply chains, the consequences of low levels of buffer in optimised outsourcing and offshoring agreements and the criticality of 'non-critical' labour for the seamless functioning and organisation of society are also examined. Finally, the contributors explore the NZ Covid-19 response's geopolitical significance beyond the Pacifica/Oceania region. In so doing, they illuminate how the NZ experience can offer insights and learning for business and management in other countries. This book will be key reading for business and organisational scholars interested in international business, internationalization and the geo-political and business implications of the Covid-19 pandemic.

Donald W. Katzner explores concepts, their properties, and the implications of those properties that underlie many of the current approaches to the economics of firm organization. The book examines these matters in important new ways and in ways that have not been fully considered in the existing literature. Topics covered include authority structures, the social interaction (including supervision) among employees required to fulfill the responsibilities of their jobs, participatory decision making to the extent that it occurs, the impact of time, and certain kinds of complexity and efficiency, all of which are fundamental to analyses of the internal organization of the economic firm. The author provides a clear and extensive presentation of the basic ideas, and examines how they relate to the firm's operation and profitability. He also develops and employs measures of the dimensions of pyramidal authority structures and analyzes the relationship between them. This book should be of interest to graduate students and scholars interested in the economic fundamentals of firm organization. It is relevant for an introductory graduate course in organization theory in economics departments and business schools. It will also appeal to scholars in such fields as sociology and psychology who work in organization theory from the perspective of their own disciplines.

As we grapple with how to respond to some of the world's most pressing problems, there is growing global interest in 'social innovation' as a potential solution. But what exactly is 'social innovation'? And how can it help us to think about problems such as inequality, poverty and climate change? Danielle Logue theorizes social innovation as a contemporary manifestation of the historical tensions between 'economy' and 'society' and the simultaneous pursuit of economic and social progress. Going back to the historical work of Adam Smith and his discussion of markets and morality, the author draws on organizational and management theory to present three theoretical lenses for understanding social innovation. These lenses include theorizing social innovation as social value creation, capture and distribution; social innovation as polysemous; and social innovation as institutional change. She then considers some of the current issues confronting social innovation in practice and the challenges for organizations in 'doing good' and 'being good'. This generative introduction is targeted at graduate and doctoral students, as well as non-specialist academics. It aims to stimulate further discussion and analysis by providing a comprehensive understanding of social innovation and a choice of frameworks when examining complex and wicked problems and the organization and management of efforts to solve them.