Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management is aimed at readers who are interested in understanding how to successfully implement Microsoft Dynamics CRM 4.0 within their projects. It is intended as an implementation roadmap for the business and technical representatives leading or engaged in a project.

The book covers the capabilities of Microsoft Dynamics CRM, both in the traditional functional areas of sales, marketing, and service and as an applications framework for XRM deployments. The book demonstrates CRM best practices for design, configuration, and development. Through realworld solutions and exercises, you will be given the confidence and expertise to deliver an implementation that provides longterm success for your organization.

Everyone has an idea that they think is the next big thing. The problem is, it's probably an app or software idea and most people probably don't know how to code and their record for managing programmers is little to none. Even if they do know how to code, they're not quite sure how to get their first one thousand customers. The Non-Technical Founder walks readers through the stages of validating whether their next big thing is good, bringing the idea to life, and getting those first customers.

Dem gestiegenen Wettbewerbsdruck begegnen die Unternehmen neben Rationalisierungs- und Differenzierungsmassnahmen vor allem durch Kundenbindung. Eine zentrale Rolle spielt hierbei die Ausweitung und kundenindividuelle Gestaltung von Dienstleistungsangeboten. Die modellbasierte Entwicklung und kontinuierliche Verbesserung von Dienstleistungen gewinnen daher immer mehr an Bedeutung. Der Band gibt einen Uberblick uber die hierbei einsetzbaren Methoden und zeigt zukunftige Entwicklungsperspektiven auf. Die zahlreichen Beispiele, die unterschiedlichen Branchen entstammen, fokussieren einerseits Modelle zur Dienstleistungsentwicklung und -erbringung und andererseits Modelle von Informationssystemen, welche die Entwicklung und/oder die Erbringung von Dienstleistungen unterstutzen. Sie betrachten alle Lebenszyklusphasen von Dienstleistungen sowie alle Dimensionen des Dienstleistungsbegriffs, die eine Basis zur Entwicklung von Ressourcen-, Prozess- und Produktmodellen darstellen."

The R Companion to Elementary Applied Statistics includes traditional applications covered in elementary statistics courses as well as some additional methods that address questions that might arise during or after the application of commonly used methods. Beginning with basic tasks and computations with R, readers are then guided through ways to bring data into R, manipulate the data as needed, perform common statistical computations and elementary exploratory data analysis tasks, prepare customized graphics, and take advantage of R for a wide range of methods that find use in many elementary applications of statistics. Features: Requires no familiarity with R or programming to begin using this book. Can be used as a resource for a project-based elementary applied statistics course, or for researchers and professionals who wish to delve more deeply into R. Contains an extensive array of examples that illustrate ideas on various ways to use pre-packaged routines, as well as on developing individualized code. Presents quite a few methods that may be considered non-traditional, or advanced. Includes accompanying carefully documented script files that contain code for all examples presented, and more. R is a powerful and free product that is gaining popularity across the scientific community in both the professional and academic arenas. Statistical methods discussed in this book are used to introduce the fundamentals of using R functions and provide ideas for developing further skills in writing R code. These ideas are illustrated through an extensive collection of examples. About the Author: Christopher Hay-Jahans received his Doctor of Arts in mathematics from Idaho State University in 1999. After spending three years at University of South Dakota, he moved to Juneau, Alaska, in 2002 where he has taught a wide range of undergraduate courses at University of Alaska Southeast.

Praise for the first edition: "One of my biggest complaints when I teach introductory statistics classes is that it takes me most of the semester to get to the good stuff-inferential statistics. The author manages to do this very quickly....if one were looking for a book that efficiently covers basic statistical methodology and also introduces statistical software [this text] fits the bill." -The American Statistician Applied Statistical Inference with MINITAB, Second Edition distinguishes itself from other introductory statistics textbooks by focusing on the applications of statistics without compromising mathematical rigor. It presents the material in a seamless step-by-step approach so that readers are first introduced to a topic, given the details of the underlying mathematical foundations along with a detailed description of how to interpret the findings, and are shown how to use the statistical software program Minitab to perform the same analysis. Gives readers a solid foundation in how to apply many different statistical methods. MINITAB is fully integrated throughout the text. Includes fully worked out examples so students can easily follow the calculations. Presents many new topics such as one- and two-sample variances, one- and two-sample Poisson rates, and more nonparametric statistics. Features mostly new exercises as well as the addition of Best Practices sections that describe some common pitfalls and provide some practical advice on statistical inference. This book is written to be user-friendly for students and practitioners who are not experts in statistics, but who want to gain a solid understanding of basic statistical inference. This book is oriented towards the practical use of statistics. The examples, discussions, and exercises are based on data and scenarios that are common to students in their everyday lives.

The R language provides a rich environment for working with data, especially data to be used for statistical modeling or graphics. Coupled with the large variety of easily available packages, it allows access to both well-established and experimental statistical techniques. However techniques that might make sense in other languages are often very ine?cient in R, but, due to R's ?- ibility, it is often possible to implement these techniques in R. Generally, the problem with such techniques is that they do not scale properly; that is, as the problem size grows, the methods slow down at a rate that might be unexpected. The goal of this book is to present a wide variety of data - nipulation techniques implemented in R to take advantage of the way that R works, ratherthandirectlyresemblingmethodsusedinotherlanguages. Since this requires a basic notion of how R stores data, the ?rst chapter of the book is devoted to the fundamentals of data in R. The material in this chapter is a prerequisite for understanding the ideas introduced in later chapters. Since one of the ?rst tasks in any project involving data and R is getting the data into R in a way that it will be usable, Chapter 2 covers reading data from a variety of sources (text ?les, spreadsheets, ?les from other programs, etc. ), as well as saving R objects both in native form and in formats that other programs will be able to work with.

Active Enterprise Intelligence ist der ganzheitliche Ansatz einer Informationslogistik von Teradata, der zwischen Strategic und Operational Intelligence unterscheidet, diese aber in einer integrierten Betrachtungsweise auf Basis eines unternehmensweiten Active Data Warehouses wieder zusammenfuhrt. Dieses Buch verbindet erstmals den Teradata-Ansatz mit der St. Galler Schule der Unternehmensweiten Informationslogistik. Aktuelle Herausforderungen und Losungsansatze der Informationslogistik werden thematisiert und Hinweise zu ihrer Ausgestaltung gegeben.

World-renowned software guru Joel Spolsky s company, Fog Creek Software, has created a tool called FogBugz that incorporates all of Joel s insight into what works and what doesn t work in project management. FogBugz is based on a keeping track of a database of cases. At any given time, every case is assigned to one person who must resolve it or forward it to someone else. Cases can be prioritized, documented, sorted, discussed, edited, assigned, estimated, searched, and tracked. Because FogBugz is web-based, everyone on the team always sees the whole picture. Everything from customer feature requests to high-level design discussions to tiny bug fix details is instantly searchable and trackable. Painless Project Management with FogBugz, Second Edition, written with the guidance of the whole FogBugz team, completely describes the ins and outs of the latest version of FogBugz, version 6 of which is scheduled for release simultaneously with this book.

Statistical Programming in SAS Second Edition provides a foundation for programming to implement statistical solutions using SAS, a system that has been used to solve data analytic problems for more than 40 years. The author includes motivating examples to inspire readers to generate programming solutions. Upper-level undergraduates, beginning graduate students, and professionals involved in generating programming solutions for data-analytic problems will benefit from this book. The ideal background for a reader is some background in regression modeling and introductory experience with computer programming. The coverage of statistical programming in the second edition includes Getting data into the SAS system, engineering new features, and formatting variables Writing readable and well-documented code Structuring, implementing, and debugging programs that are well documented Creating solutions to novel problems Combining data sources, extracting parts of data sets, and reshaping data sets as needed for other analyses Generating general solutions using macros Customizing output Producing insight-inspiring data visualizations Parsing, processing, and analyzing text Programming solutions using matrices and connecting to R Processing text Programming with matrices Connecting SAS with R Covering topics that are part of both base and certification exams.

The OMDoc (Open Mathematical Documents) format is a content markup scheme for collections of mathematical documents, including articles, textbooks, interactive books, and courses. OMDoc also serves as the content language for agent communication of mathematical services and a mathematical software bus.

This documentation describes version 1.2 of the OMDoc system, the final and mature release of OMDoc 1. The system features modularized language design, OPENMATH and MATHML for the representation of mathematical objects, and has been employed and validated in various applications.

Besides a complete and rigorous specification of the OMDoc document format, this book presents an OMDoc primer with paradigmatic examples for many kinds of mathematical documents. Furthermore, various applications, projects, and tool support for OMDoc are discussed. The book will become essential reading for all working mathematicians and mathematics students aspiring to take part in the new worlds of shared mathematical knowledge.

Age-Period-Cohort analysis has a wide range of applications, from chronic disease incidence and mortality data in public health and epidemiology, to many social events (birth, death, marriage, etc) in social sciences and demography, and most recently investment, healthcare and pension contribution in economics and finance. Although APC analysis has been studied for the past 40 years and a lot of methods have been developed, the identification problem has been a major hurdle in analyzing APC data, where the regression model has multiple estimators, leading to indetermination of parameters and temporal trends. A Practical Guide to Age-Period Cohort Analysis: The Identification Problem and Beyond provides practitioners a guide to using APC models as well as offers graduate students and researchers an overview of the current methods for APC analysis while clarifying the confusion of the identification problem by explaining why some methods address the problem well while others do not. Features * Gives a comprehensive and in-depth review of models and methods in APC analysis. * Provides an in-depth explanation of the identification problem and statistical approaches to addressing the problem and clarifying the confusion. * Utilizes real data sets to illustrate different data issues that have not been addressed in the literature, including unequal intervals in age and period groups, etc. Contains step-by-step modeling instruction and R programs to demonstrate how to conduct APC analysis and how to conduct prediction for the future Reflects the most recent development in APC modeling and analysis including the intrinsic estimator Wenjiang Fu is a professor of statistics at the University of Houston. Professor Fu's research interests include modeling big data, applied statistics research in health and human genome studies, and analysis of complex economic and social science data.

This book constitutes the refereed proceedings of the Second International Congress on Mathematical Software, ICMS 2006, held in Castro Urdiales, Spain in September 2006.

The 45 revised full papers presented were carefully reviewed and selected for presentation. The papers are organized in topical sections on new developments on computer algebra packages, interfacing computer algebra on mathematical visualization, software for algebraic geometry and related topics, number-theoretical software, methods in computational number theory, free software for computer algebra, software for optimization on geometric computation, methods and software for computing mathematical functions, access to mathematics on the Web, and general issues.

International Association for Statistical Computing The International Association for Statistical Computing (IASC) is a Section of the International Statistical Institute. The objectives of the Association are to foster world-wide interest in e?ective statistical computing and to - change technical knowledge through international contacts and meetings - tween statisticians, computing professionals, organizations, institutions, g- ernments and the general public. The IASC organises its own Conferences, IASC World Conferences, and COMPSTAT in Europe. The 17th Conference of ERS-IASC, the biennial meeting of European - gional Section of the IASC was held in Rome August 28 - September 1, 2006. This conference took place in Rome exactly 20 years after the 7th COMP- STAT symposium which was held in Rome, in 1986. Previous COMPSTAT conferences were held in: Vienna (Austria, 1974); West-Berlin (Germany, 1976); Leiden (The Netherlands, 1978); Edimbourgh (UK, 1980); Toulouse (France, 1982); Prague (Czechoslovakia, 1984); Rome (Italy, 1986); Copenhagen (Denmark, 1988); Dubrovnik (Yugoslavia, 1990); Neuch atel (Switzerland, 1992); Vienna (Austria,1994); Barcelona (Spain, 1996);Bristol(UK,1998);Utrecht(TheNetherlands,2000);Berlin(Germany, 2002); Prague (Czech Republic, 2004).

Best-Practice: Webprojekte bringen hohen wirtschaftlichen Erfolg, wenn sie gelingen. Dazu bedarf es vor allem eines speziellen Projektmanagements. Dieses Handbuch fuhrt Projektleiter und Entscheider zum Erfolg: effektive Managementmethoden und Projektkommunikation, Fallstricke, heikle Projektsituationen, rechtliche Rahmenbedingungen (insbes. Internetrecht). Das Autorenteam aus erfahrenen Managern und Fachexperten stellt Best-Practices aus der Sicht von Kunden und Dienstleistern vor. Ein Buch fur Projektleiter, Entscheider, Lehrende und Studierende (E-Business, Informatik, Design). Erfolgreiche Managementmethoden in 2., uberarbeiteter Auflage."

This book constitutes the thoroughly refereed post-proceedings of the PASCAL (pattern analysis, statistical modelling and computational learning) Statistical and Optimization Perspectives Workshop on Subspace, Latent Structure and Feature Selection techniques, SLSFS 2005. The 9 revised full papers presented together with 5 invited papers reflect the key approaches that have been developed for subspace identification and feature selection using dimension reduction techniques, subspace methods, random projection methods, among others.

Bootstrapping is a conceptually simple statistical technique to increase the quality of estimates, conduct robustness checks and compute standard errors for virtually any statistic. This book provides an intelligible and compact introduction for students, scientists and practitioners. It not only gives a clear explanation of the underlying concepts but also demonstrates the application of bootstrapping using Python and Stata.

Clinical Data Quality Checks for CDISC Compliance using SAS is the first book focused on identifying and correcting data quality and CDISC compliance issues with real-world innovative SAS programming techniques such as Proc SQL, metadata and macro programming. Learn to master Proc SQL's subqueries and summary functions for multi-tasking process. Drawing on his more than 25 years' experience in the pharmaceutical industry, the author provides a unique approach that empowers SAS programmers to take control of data quality and CDISC compliance. This book helps you create a system of SDTM and ADaM checks that can be tracked for continuous improvement. How often have you encountered issues such as missing required variables, duplicate records, invalid derived variables and invalid sequence of two dates? With the SAS programming techniques introduced in this book, you can start to monitor these and more complex data and CDISC compliance issues. With increased standardization in SDTM and ADaM specifications and data values, codelist dictionaries can be created for better organization, planning and maintenance. This book includes a SAS program to create excel files containing unique values from all SDTM and ADaM variables as columns. In addition, another SAS program compares SDTM and ADaM codelist dictionaries with codelists from define.xml specifications. Having tools to automate this process greatly saves time from doing it manually. Features SDTMs and ADaMs Vitals SDTMs and ADaMs Data CDISC Specifications Compliance CDISC Data Compliance Protocol Compliance Codelist Dictionary Compliance

No book is born in a vacuum. There must always be somebody who needs the book, somebody who will read and use it, and somebody who will write it. I walked with the idea of this book for a long time. However, its final concept came into reality during my lectures, in February 2005, at the Universiti Malaysia Sabah in Borneo. I realized that my students needed a bit more than just my lectures. They needed a text that they could follow during lab sessions or after classes so they could learn at any time, at their own pace. Therefore, I decided to write a small book with just a few chapters covering the different areas of applying the Computer Algebra System called MuPAD in different areas of mathematics. I intended each chapter to be short enough to be covered in a reasonably short time, about 2 to 4 hours. Another important objective was to have each chapter completely independent of the others, so that the readers could easily select and read the chapters that they needed the most, without being forced to read the whole book. There was one obstacle for such a concept-the large number of graphics I used to visualize mathematics. Therefore, I finally decided to write a separate chapter covering the major concepts of MuPAD graphics. The graphics chapter, together with the introductory chapter, forms the base for all the remaining chapters.

This book deals with selected problems of machine perception, using various 2D and 3D imaging sensors. It proposes several new original methods, and also provides a detailed state-of-the-art overview of existing techniques for automated, multi-level interpretation of the observed static or dynamic environment. To ensure a sound theoretical basis of the new models, the surveys and algorithmic developments are performed in well-established Bayesian frameworks. Low level scene understanding functions are formulated as various image segmentation problems, where the advantages of probabilistic inference techniques such as Markov Random Fields (MRF) or Mixed Markov Models are considered. For the object level scene analysis, the book mainly relies on the literature of Marked Point Process (MPP) approaches, which consider strong geometric and prior interaction constraints in object population modeling. In particular, key developments are introduced in the spatial hierarchical decomposition of the observed scenarios, and in the temporal extension of complex MRF and MPP models. Apart from utilizing conventional optical sensors, case studies are provided on passive radar (ISAR) and Lidar-based Bayesian environment perception tasks. It is shown, via several experiments, that the proposed contributions embedded into a strict mathematical toolkit can significantly improve the results in real world 2D/3D test images and videos, for applications in video surveillance, smart city monitoring, autonomous driving, remote sensing, and optical industrial inspection.

For problems that require extensive computation, a C++ program can race through billions of examples faster than most other computing choices. C++ enables mathematicians of virtually any discipline to create programs to meet their needs quickly, and is available on most computer systems at no cost. C++ for Mathematicians: An Introduction for Students and Professionals accentuates C++ concepts that are most valuable for pure and applied mathematical research. This is the first book available on C++ programming that is written specifically for a mathematical audience; it omits the language's more obscure features in favor of the aspects of greatest utility for mathematical work. The author explains how to use C++ to formulate conjectures, create images and diagrams, verify proofs, build mathematical structures, and explore myriad examples. Emphasizing the essential role of practice as part of the learning process, the book is ideally designed for undergraduate coursework as well as self-study. Each chapter provides many problems and solutions which complement the text and enable you to learn quickly how to apply them to your own problems. Accompanying downloadable resources provide all numbered programs so that readers can easily use or adapt the code as needed. Presenting clear explanations and examples from the world of mathematics that develop concepts from the ground up, C++ for Mathematicians can be used again and again as a resource for applying C++ to problems that range from the basic to the complex.

Over two hundred novel and innovative computer algebra worksheets or "recipes" will enable readers in engineering, physics, and mathematics to easily and rapidly solve and explore most problems they encounter in their mathematical physics studies. While the aim of this text is to illustrate applications, a brief synopsis of the fundamentals for each topic is presented, the topics being organized to correlate with those found in traditional mathematical physics texts. The recipes are presented in the form of stories and anecdotes, a pedagogical approach that makes a mathematically challenging subject easier and more fun to learn.
Key features:

* Uses the MAPLE computer algebra system to allow the reader to easily and quickly change the mathematical models and the parameters and then generate new answers

* No prior knowledge of MAPLE is assumed; the relevant MAPLE commands are introduced on a need-to-know basis

* All recipes are contained on a CD-ROM provided with the text

* All MAPLE commands are indexed for easy reference

* A classroom-tested story/anecdote format is used, accompanied with amusing or thought-provoking quotations

* Study problems, which are presented as Supplementary Recipes, are fully solved and annotated and also provided on the CD-ROM

This is a self-contained and standalone text, similar in style and format to Computer Algebra Recipes: A Gourmet's Guide to Mathematical Models of Science (ISBN 0-387-95148-2), Springer New York 2001 and Computer Algebra Recipes for Classical Mechanics (ISBN 0-8176-4291-9), BirkhAuser 2003. Computer Algebra Recipes for Mathematical Physics may be used in the classroom, for self-study, as a reference, or asa text for an online course.

This handy reference book detailing the intricacies of R covers version 4.x features, including numerous and significant changes to syntax, strings, reference counting, grid units, and more. Starting with the basic structure of R, the book takes you on a journey through the terminology used in R and the syntax required to make R work. You will find looking up the correct form for an expression quick and easy. Some of the new material includes information on RStudio, S4 syntax, working with character strings, and an example using the Twitter API. With a copy of the R 4 Quick Syntax Reference in hand, you will find that you are able to use the multitude of functions available in R and are even able to write your own functions to explore and analyze data. What You Will Learn Discover the modes and classes of R objects and how to use them Use both packaged and user-created functions in R Import/export data and create new data objects in R Create descriptive functions and manipulate objects in R Take advantage of flow control and conditional statements Work with packages such as base, stats, and graphics Who This Book Is For Those with programming experience, either new to R, or those with at least some exposure to R but who are new to the latest version.

TheInternationalConferenceonMathematicalKnowledgeManagementhasnow reached its third edition, creating and establishing an original and stimulating scienti?ccommunitytransversaltomanydi?erent?eldsandresearchtopics. The broad goal of MKM is the exploration of innovative, semantically enriched, d- ital encodings of mathematical information, and the study of new services and tools exploiting the machine-understandable nature of the information. MKM is naturally located in the border area between digital libraries and the mec- nization of mathematics, devoting a particular interest to the new developments in information technology, and fostering their application to the realm of ma- ematical information. The conference is meant to be a forum for presenting, discussing and comparing new tools and systems, standardization e?orts, cri- calsurveys, largeexperiments, andcasestudies. Atpresent, wearestillgettingto knoweachother, tounderstandtheworkdonebyotherpeople, andthepotenti- ities o?ered by their work to our own research activity. However, the conference is rapidly acquiring scienti?c strength and academic interest, attracting more and more people and research groups, and o?ering a challenging alternative to older, more conservative conferences. July 2004 Andrea Asperti Grzegorz Bancerek Andrzej Trybulec Organization MKM 2004 was organized by the Institute of Computer Science, University of Bia lystokinco-operationwiththeFacultyofComputerScience, Bia lystokTe- nical University and the Association of Mizar Users. Program Committee Andrzej Trybulec (Chair) University of Bia lystok, Poland Andrew A. Adams University of Reading, UK Andrea Asperti University of Bologna, Italy Bruno Buchberger RISC Linz, Austria Roy McCasland University of Edinburgh, UK James Davenport University of Bath, UK Will