This book argues that by integrating effective knowledge management (KM) with project management (PM), the overall project success rate can be improved significantly. It brings together the latest ideas and research on shared approaches to improve performance based on the research and experience of academics and practitioners. The structured collection of articles presents novel theoretical approaches and clear empirical evidence of the value of integrating the two distinct fields. It enables readers to better understand the need to merge KM with PM and appreciate the benefits. It also offers researchers an idea of what lies ahead and how to get there, and helps practitioners develop more suitable KM solutions for successful project outcomes.

The Business and Office Environment will be useful to students who are currently involved in handling financial issues in any office environment. The aim of this module is to equip office employees with the necessary skills and knowledge to manage financial issues in the office relating to budgeting, buying and selling, wages and salaries, petty cash, banking and insurance.

The credit calculation is based on the assumption that students are already competent in terms of the following outcomes or areas of learning when starting to learn towards this section standard, namely:

- A senior certificate or equivalent NQF level 4 qualification;
- The ability to study independently and communicate effectively in the language of instruction; and
- The ability to perform basic arithmetic calculations.

The scope and context of this section focuses on the business environment in all the economic sectors in South Africa.

This module will enable you to:
- Understand the financial function of an organisation;
- Understand the basic concepts of financial management;
- Draw up and manage the office budget;
- Manage the buying and selling activities in an office;
- Manage the wages and salaries in an office;
- Manage the petty cash in an office;
- Understand the banking issues related to an organisation; and
- Understand the basics of insurance in an organisation.

Skills for Managing Rapidly Changing IT Projects addresses management methodologies for projects that change rapidly in requirements and technology. These projects are most common among small to medium enterprises. This book addresses both the value and the skills that an IT project manager must have, and uses these values in a new methodology based on agile manifesto. This new methodology, called agile and defined project development (ADPD) merges the must be of agile manifesto with the needs of a controlled development environment such as that of the capability maturity model, which deals with aspects related to UML formalism.

This book analyzes the underlying theoretical principles of multi-objective linear programming problems with multi-choice parameters. It studies transportation problems on the same domain with extension to fuzzy stochastic criteria, and offers insights into sensitivity analysis through symmetric duality and complementarity using non-convex programming. These analytical presentations provide ample scope for researchers to contemplate real-world problems with an innovative vision. The formulation, analysis and solution procedures on inventory control models in the book use both deterministic and fuzzy parameters, and provide novel optimal inventory policies. The book discusses a wide range of optimal operational techniques for policy makers, government and private agencies in the fields of e-governance and agricultural crop insurance, which are crucial for developing countries. The recommendations address the gaps and remedies in various schemes that influence decision-making in the context of the economic development of such countries.

Risk management is a vital concern in any organization. In order to succeed in the competitive modern business environment, the decision-making process must be effectively governed and managed. Managing Project Risks for Competitive Advantage in Changing Business Environments presents critical discussions on effective risk management in projects and methods to ensure overall success in project outcomes. Highlighting theoretical foundations, innovative practices, and real-world applications, this book is a pivotal reference source for managers, practitioners, upper-level students, and other professionals interested in how to properly adopt project risk management systems and tools.

There is a much better chance to politically establish a strategy in your company if strategy development is already tactically thought-out and all involved persons are included in an intelligent manner. This book demonstrates how to shape this process to ensure that a sustainable strategy is generated that ensures economic stability, uniquely positions the company and can readily be implemented. After all, strategy for its own sake is worthless - what counts is implementation and results. The centre stage of strategy process is taken by the intelligent use and combination of methodological tools. Numerous case studies from enterprises and medium-sized businesses illustrate strategy work in a vivid and clear manner. "

The book presents the development of the Construction Quality Assessment System (CONQUAS), Singapore's de facto quality performance measurement system, explains the application of the Quality Management System (QMS) to manage CONQUAS and identifies 33 critical success factors (CSFs) for achieving high CONQUAS scores. Through CONQUAS, the reader benefits from understanding how the Singapore government developed and implemented the first objective system for measuring what many building professionals have perceived to be elusive quality standards in the construction industry. The book presents both the theoretical concepts as well as the practical aspects to achieving strategic Project Quality Management that is anchored on the CSFs to building best practices. To realistically reflect the practical aspects and challenging issues faced by stakeholders in the construction industry, questionnaire surveys were conducted with building professionals to distinguish the importance level and extent of adoption of the 33 CSFs (identified from a comprehensive review of the extant literature) in influencing and affecting the achievement of high CONQUAS scores. These were further anchored by in-depth interviews with quality experts in the Singapore construction industry to provide a better understanding of issues relating to strategic Project Quality Management. Collectively, the empirical findings collated from the building professionals suggest that while the CSFs identified are known tenets of quality, these were still not being followed in their totality. A further case study was conducted through a formal set of in-depth interviews with the quality assurance team of a construction company who has direct involvement before, during and after their tremendous improvements in the CONQUAS scores attained. The strength of this book therefore represents a true account and reflections of real-life practices and experiences in the construction industry for contractors, quality managers and policy-makers to learn from. Although the context of this book relates to the Singapore experience, the lessons and recommendations are equally relevant and applicable to the global construction industry in both the developing and developed countries whose stakeholders (in both the public and private sectors) wish to understand how CONQUAS works, and how the CSFs identified can likewise be implemented for strategic Project Quality Management to building best practices. The book is therefore of interests to researchers, academia and practitioners in the construction industry as well as in other sectors of the economy (in Singapore and other countries) where learning points may be used for enhancing project quality management for buildings.

Green Construction is a specialized and skilled profession, and the author has extensive experience in this field. With this in mind, the reference is designed to provide practical guidelines and essential insights in preparing competent and professional looking ?Project Analysis Reports? and ?Project Status Reports?. The book also provides numerous tips on how to phrase the language of reports in a manner that is articulate and clearly understood by Real Estate Lenders and investors, as well as being an indispensable companion for both information and stimulus.
Written in a conversational manner, this book will clarify the nuts and bolts of green construction, finance, and cost monitoring? as a profession, and will outline the many attributes required to being successful in this field. Moreover, it will scrutinize the mechanics of organizing monthly meetings, contractor payment certifications, budgets, change orders, construction schedules, code compliance, waivers of lean, and much more.
Drawing on over 30 years of personal experience across the world - both as an employee and as an employer, the reader will learn how to plan and implement sound business strategies and form alliances in a global context. The book also offers important information and penetrating insights into the process of setting up and working as a due-diligence consultant. In a clear, practical style, it will be explained how to identify opportunities for business development and how to maximize return. It will also articulate how to meet new challenges as well as avoid many of the pitfalls along the way.
For the individual professional, this guide provides useful information and tips to help secure a high paying professional position. The book will include amongst other things, up-to-date information on hundreds of useful contacts. Topics covered in this guide include: types of services offered, the consultant's role on the construction loan team, what the lender needs to know, and marketing techniques. The guide will also include a comprehensive appendix that will contain numerous sample letters (e.g. for marketing and certification), building loan agreements, AIA forms, lender/consultant agreement, closeout documents and much more. Likewise included will be an extensive list of useful references from a variety of resources, and much more. Indeed, this handbook will be the most detailed & comprehensive program on the market. It meets all the criteria of a major work and will provide vital and absorbing reading.

Provides a detailed blueprint of how to conduct monthly meetings, investigations, understand typical client/consultant agreements, analyze contractor requisitions
Includes sample letters, reports, forms and agreements for easy reference.
Practical guidelines for preparing Property Analysis and Property Status Reports
Includes a glossary of important terms, abbreviations and acronyms

Chris Termeer is said to be one of the few people that can clearly explain the vast complexities of the oil and natural gas industry in non-technical language for an average person. His book, Fundamentals of Investing in Oil and Gas, uses 250 + detailed pictures, graphs, and necessary visual illustrations, combined with thorough, comprehensive descriptions and details to aid the reader.

Innopreneur: 101 Chronicles on How Circumstance, Preparation and Brilliance Advance Innovation is a collection of short and inspirational views from multinational executives, political leaders, renowned professors and in-the-trenches professionals on what it takes to become a successful innovator in daily life. Whether an experienced entrepreneur, a seasoned marketing or R&D manager, or one small person with a big idea and the know-how to bring it to market, you'll gain insight into what it takes to create something sustainable with long-term demand. What does it really take to deliver new products and services? These 101 articles will inform and inspire the reflection, action and reassessment at the heart of effective innovation.

Every year the US federal government will spend roughly 100 billion dollars through competitive IDIQ (Indefinite Duration Indefinite Quantity) contracts. When you add in contracts awarded by State governments and commercial organizations using very similar processes you're looking at 700 billion dollars' worth of business. Getting a slice of that pie depends on how well you manage the contracting project. This is because IDIQs are essentially empty contract structures which then require a second round of winning task orders. For contracts with the government, this two-step structure which is specified in law and regulation, has specific pitfalls and opportunities which are rarely the subject of contract and project management training. Salesky's coaching style talks you through the specific challenges in the startup, management, and closing of the IDIQ. This book gives a pragmatic and best-practice description of the entire life cycle of this type of contract offering you the "inside advisor" you need to help you through the pragmatics issues of clients', performers', and bosses' expectations.

Successful management of very large IT projects is increasingly becoming vital to corporations worldwide. Driven mainly by the demands of global competition, rapid technological growth, and faster time to market, these projects often result in un-integrated systems, and are thus incapable of supporting coordination to meet organizational goals.""Managing Very Large IT Projects in Businesses and Organizations"" offers a unique perspective on the management and implementation of very large IT projects, discussing sub-project integration, risk management, IT project life cycle, leadership and team building, emerging technologies, corporate strategies, resource management, quality management, quality assurance, and other influencing factors of very large successful IT projects in organizations.

A volume in I.S.C.E. Book Series Managing the Complex Series Editors Michael Lissack and Kurt A. Richardson, ISCE Research "The Metis of Projects" addresses veteran project manager Ben Berndt's unease with the use of established (project) management frameworks given their general inefficacy. Despite the use of these frameworks, it is estimated that some 30% of projects still fail because they deliver too late, cost more than expected and/or lack quality. Often, projects and their environments are too complex to be controlled by rather linear frameworks. Where most practitioners define complexity as "complicated," most academics define complexity (more correctly) as interrelatedness. In recent years, the academic community has developed several "level-of-complexity frameworks;" however, these frameworks are not commonly known to practitioners and are therefore not regularly used. And, when examined further, these frameworks appear to be merely environmental scans, used to assess the level of complexity in the project management environment. But projects also carry inherent complexity; they are socially complex, and it is this social complexity that-paradoxically-needs management. Combined with personality assessments, social network theory is used here to glean a better understanding of the social complexity in a project. Berndt believes that, following Hugo Letiche and Michael Lissack's emergent coherence concept, managers should steer clear of frameworks in order to come to grips with the complex, and so he introduces whole systems methodologies, in which group understanding is used to continually set a next step. Berndt concludes his study by describing his multi-view, multi-tool participative project management style, which he thinks best aligns with (managing) the complex.

Development projects that span different disciplines and groups often face problems in establishing a shared understanding of the project's purpose, deliverables, and direction. Creating Shared Understanding in Product Development Teams: How to 'Build the Beginning' uses research-based cases from TC Electronic, The Red Cross, Daimler AG, and Copenhagen Living Lab to demonstrate one approach to this problem complex. It shows how prototyping specific physical artifacts can function as drivers and focal points for creating the much needed shared understanding. Encompassing both the participant's and the facilitator's point of view, Creating Shared Understanding in Product Development Teams: How to 'Build the Beginning' provides both practical examples and theoretical explanation for the process of creating shared understanding. This book provides a toolbox and a practical guide for planning, executing, and facilitating workshops. The result is a clear outline of how to facilitate the creation of physical artifacts that enables and stimulates communication between team members, users, and stakeholders in order to create shared understanding of projects

Project success rates haven't changed in 20 years...Learn why, and what you can do to improve them in your organization!Using examples and lessons learned from the failures and achievements of Antarctic explorers Robert Scott and Ernest Shackleton, and Mount Everest expedition leader John Hunt and others, this captivating guide provides powerful insights into the causes of project and program failure and how to manage them to significantly improve project success rates. This title has been recognized by the global PM community for its contribution and ingenuity. It has received the following industry honors: -Nomination for the prestigious PMI David I. Cleland Project Management Literature Award; WInner of the 2016 RiskNZ National Awards of Excellence Exemplar Award (RiskNZ is the peak sector and professional body in New Zealand bringing together those people and organisations managing risk); Chosen as The Book of the Month in PMI's inaugural Projectmanagement.com Book Club.

This book: Provides a foundation for enterprise agility, value streams, and a disciplined approach to DevOps; Is a pragmatic application of agile, lean, and traditional techniques for your enterprise-class environment; Overviews a strategy for teams to evolve a fit-for-purpose, flexible WoW that still supports a consistent governance strategy for leadership; and Makes a perfect study guide for Disciplined Agile certification.

This book examines agile approaches from a management perspective by focusing on matters of strategy, implementation, organization and people. It examines the turbulence of the marketplace and business environment in order to identify what role agile management has to play in coping with such change and uncertainty. Based on observations, personal experience and extensive research, it clearly identifies the fabric of the agile organization, helping managers to become agile leaders in an uncertain world. The book opens with a broad survey of agile strategies, comparing and contrasting some of the major methodologies selected on the basis of where they lie on a continuum of ceremony and formality, ranging from the minimalist technique-driven and software engineering focused XP, to the pragmatic product-project paradigm that is Scrum and its scaled counterpart SAFe (R), to the comparatively project-centric DSDM. Subsequently, the core of the book focuses on DSDM, owing to the method's comprehensive elaboration of program and project management practices. This work will chiefly be of interest to all those with decision-making authority within their organizations (e.g., senior managers, line managers, program, project and risk managers) and for whom topics such as strategy, finance, quality, governance and risk management constitute a daily aspect of their work. It will, however, also be of interest to those readers in advanced management or business administration courses (e.g., MBA, MSc), who wish to engage in the management of agile organizations and thus need to adapt their skills and knowledge accordingly.

A practical handbook for career project managers and those involved intermittently with projects throughout their career.
Brief and visually led, Managing Project Delivery gets to the point, giving you the knowledge and confidence to manage project benefits and increase the certainty of success.
Focused on the needs of engineering and technical Project Managers, but generic enough to support projects in other areas such as business change, IT and product development.
Supported by downloadable on-line project benefits management tool templates that enable the techniques developed in the book to be applied in practice.
Comprehensive real world case studies demonstrate the use of tools.
Successful projects are the basis for the business many successful organisations, but many professionals lack the basic skills required to manage projects successfully. This book shows how to maximise the outcomes of projects and to ensure that the benefits arising from projects -- large or small -- are fully realized by the business. This key outcome can be easily overlooked or sidelined by the need to keep projects on track.
Managing Project Delivery provides simple yet powerful tools to ensure that projects deliver on their goals in a controlled and accountable manner. It is the first of four project management titles that separately build skills and together provide a powerful project management resource.
* A practical handbook for career project managers and those involved intermittently with projects throughout their career.
* Brief and visually led, Managing Project Delivery gets to the point, giving you the knowledge and confidence to deliver projects and increase thecertainty of success.
* Focused on the needs of both engineering and technical Project Managers, but generic enough to support projects in other areas such as business change, IT and product development.
* Supported by downloadable on-line project delivery tool templates that enable the techniques developed in the book to be applied in practice.
* Comprehensive real world case studies demonstrate the use of tools.
* Project delivery is the third stage of the project lifecycle. This book shows how to maintain control and forecast the project outcome. Provides expert advice, tried-and-tested techniques and a delivery toolkit to address:
- Business alignment
- Value delivery
- Control and forecasting

This volume features papers from the 18th International Congress on Project Management and Engineering, held by the University of Zaragoza in collaboration with the Spanish Association of Project Management and Engineering (AEIPRO). It illustrates the state of the art in this emerging area. Readers will discover ways to increase the effectiveness of project engineering as well as the efficiency of project management. The papers, written by international researchers and professionals, cover civil engineering and urban planning, product and process engineering, environmental engineering, energy efficiency and renewable energies, rural development, safety, labor risks and ergonomics, and training in project engineering. Overall, this book contributes to the improvement of project engineering research and enhances the transfer of results to the job of project engineers and project managers around the world. It will appeal to all professionals in the field as well as researchers and teachers involved in the training of future professionals.

This is an in-depth look at how to improve decisions on major projects at the concept stage, when there is scant information available. The book describes how to evaluate judgemental information. It looks at how scant information can actually be a strength, and can help establish a broad overall perspective.

This book describes the latest methods and tools for the management of information within facility management services and explains how it is possible to collect, organize, and use information over the life cycle of a building in order to optimize the integration of these services and improve the efficiency of processes. The coverage includes presentation and analysis of basic concepts, procedures, and international standards in the development and management of real estate inventories, building registries, and information systems for facility management. Models of strategic management are discussed and the functions and roles of the strategic management center, explained. Detailed attention is also devoted to building information modeling (BIM) for facility management and potential interactions between information systems and BIM applications. Criteria for evaluating information system performance are identified, and guidelines of value in developing technical specifications for facility management services are proposed. The book will aid clients and facility managers in ensuring that information bases are effectively compiled and used in order to enhance building maintenance and facility management.

Successful projects are the basis for a successful company, but many professionals lack the basic skills required to manage projects successfully. The Project Management Toolkit guides readers through each of the four key life-cycle stages that lead to effective project management. Focussed on successful project delivery in the engineering, industrial and process sectors, the books are aligned to the standard PMP (Project Management Professional) body of knowledge from the PMI and APM project management organisations and develop the PM knowledge that career project managers and those who only intermittently lead projects will be expected to use. The books tailor these tools to meet the particular challenges faced in these sectors, which can vary considerably from the needs of the IT, customer or financial services projects that are routinely covered in other guides. Each book can be used as a stand alone guide or be combined to provide a complete and powerful PM resource.
-Get up and running on your project quickly and effectively: books focus one step at a time on the needs of engineering, industrial and process projects for career project managers and those involved with project intermittently
-Practical, hands-on guides for those tasked with capital, product development or operational projects, aligned with the industry-standard PMP body of knowledge
-Accompanied by online project planning and delivery tools, templates, workflow organizers and data sheets, plus check-lists, case studies and copious expert know-how