One of the most difficult, yet important, questions regarding projects is "What advantages will this project create for the investors and key stakeholders?" Projects and programs should be treated as investments. This means that the focus of projects shifts from delivering within the triple constraints (time-cost-quality) towards some of the more fundamental questions: What is the purpose of this investment? What are the specific advantages expected? Are these benefits worth the investment? Implementing Project and Program Benefit Management is written for executives and practitioners within the portfolio, program, and project environment. It guides them through the important work that must be addressed as the investment progresses towards the realization of benefits. The processes discussed cover the strategic elements of benefits realization as well as the more detailed requirements, which are the domain of the program delivery teams and the operational users. Using real cases to explain complex situations, operational teams and wider groups of stakeholders, including communities affected by infrastructure projects, will be able to engage in the conversation with the sponsors and delivery teams. Covering an area of program and project management that is rapidly becoming more widely valued, this book blends theory with practical experience to present a clear process flow to managing the benefits life cycle. Best practices are defined, and pitfalls and traps are identified to enable practitioners to apply rigor and structure to this crucial discipline.

In the fluid world of changing business environments and variables affecting projects, a style of project management that primarily relies on maintaining the Iron Triangle, that tenuous mix of schedule, scope, and budgets, is no longer the sole path to success. Today's project management demands a focus on leadership of the kind that anticipates and embraces change, challenges the status quo, and inspires teams. Developing these skills requires a mastery of emotional intelligence, courage, critical thinking, and a desire to become a true leader dedicated to developing success. Whether you are participating in a project for the first time or you've been doing projects for decades, you know the very essence of a project is to return value that gains a competitive edge and propels the organization forward into new frontiers. Whether you believe the best results are earned through agile, waterfall, or a mix of methodologies, project leadership is the secret weapon that will maintain and grow professional relevance, knowledge, and value in today's workforce. Through a series of notable lessons in human history and behavior, The Human Factor in Project Management takes you on a journey of self-discovery to define your capabilities and gaps, while building your leadership skills. In your role as a project manager, project sponsor, product owner, or champion, the book challenges you to question the choices you make in a series of stories where you are the main character. This guide to career and personal growth forces you to look beyond the limitations of a Gantt chart, spreadsheet, or a Kanban board to evaluate the value from every tool you use and every action you take.

In this new edition of her award-winning book, Jamie Lynn Cooke explains the principles of Agile, shows why it works, and demonstrates how to use Agile to significantly increase productivity, quality, and customer satisfaction in any industry. It shows how Agile approaches can give you a faster, more flexible and highly responsive framework, allowing your organisation to leverage internal and external changes more quickly; significantly more efficient use of resources and time, freeing up staff for greater innovation and value creation; direct stakeholder engagement, resulting in better customer relationships and more compelling product development. Written for managers and business professionals, the book presents a range of proven Agile methods including Scrum, Kanban, Feature Driven Development and the Dynamic Systems Development Method in clear business language. The author then devotes a chapter to each of the 12 Agile principles that make these approaches consistently successful, and details how to use these methods to tackle the core challenges faced by every organization. The book concludes with in-depth case study that compares Agile with traditional approaches for achieving three common business objectives, followed by step-by-step guidelines to making Agile work for your organization, and a range of resources for further reading. Read this book and learn how to unleash the potential of Agile in your organization.

The Spring Electric is a lower priced electrical vehicle from The Renault Group. It is the result of an impossible project that was a breakthrough in cultural innovation. The development of the Spring brought together a French company, a Japanese partner, an Indian project, and a Chinese developer to deliver a car for the European market. The Innovation Odyssey: Lessons from an Impossible Project examines four key issues central to this vehicle's development: The nature of the automotive industry itself and the actors involved in these "societal" innovations. The movement toward the electrification of vehicles is inseparable from public policies aimed at reducing carbon emissions. Without substantial subsidies or rigorous bans on internal combustion engine vehicles (ICEVs), the electric vehicle (EV) would not be developed. It is these public policies that create the conditions for an electrified vehicle market. Electrification is thus a three-way game, in which public actors play a central role alongside suppliers and customers. Therefore, an analysis of these policies is essential to understand manufacturers' strategies in this area. What are the differences between these policies? Do they introduce regional competitive advantages? How do firms in the globalized automotive sector adapt to or take advantage of these differences? How can they combine local adaptation. Product strategy. To what extent should this technological breakthrough at the heart of the car be associated with a more profound break in the definition of the automobile product? Is the answer an electrification of the dominant ICEV design (and if so, how?) or a complete redefinition of the vehicle? International cooperation. Automotive design is largely concentrated in the technical centers of the parent companies: Detroit, Guyancourt, Wolfsburg, Yokohama. How can the design processes and the European and Chinese skills and know-how be combined in a project designed far from the traditional European or Japanese bases and under time constraints? Can this original form of design inspire new forms of international cooperation, and under what conditions? Globalized innovation strategies. For multinational groups such as car manufacturers, competitive advantage depends on their ability not only to invent relevant products that find customers in local markets, but also to deploy them rapidly at the global level, harnessing economies of scale that a startup, however innovative, cannot achieve. How then to combine local adaptation of innovations with effective global deployment?

"Critical Chain," a gripping fast-paced business novel, does for Project Management what Eli Goldratt's other novels have done for Production and Marketing. Dr. Goldratt's books have transformed the thinking and actions of management throughout the world.

"Few people have more experience guiding organizational change than Greg Shea and Cassie Solomon." -Adam Grant, New York Times-bestselling author, Originals and Give and Take Featured on CNBC and in Harvard Business Review and Fast Company, Leading Successful Change is now updated for 2020 and beyond to help leaders successfully navigate the ever-increasing pace of change. When Jack Dorsey returned to Twitter as CEO in 2015, the company was in trouble. But unlike so many other social media platforms that have crumbled under tough conditions, Twitter is still alive-and thriving. How did Twitter turn itself around in one of the most turbulent and competitive industries? The change management approach of authors Gregory P. Shea and Cassie A. Solomon guided a significant area of the organization's turnaround effort. In this revised and updated edition of Leading Successful Change, Shea and Solomon share success stories from a host of companies including Twitter, Viacom, and the Conference of State Bank Supervisors, offering a tested method for leading successful change, which they have developed over a combined 50 years of helping organizations do just that. In Leading Successful Change, Shea and Solomon share: Why most change efforts failThe two key tenets for making successful changeHow to create a scene that will provide a vision of the futureThe 8 Levers of Change, a tried-and-true method for designing the work environment to support the changesHow winning companies-from IKEA to Whirlpool-are successfully implementing change Change is not optional and it is difficult-but it is also not impossible-with Leading Successful Change. "A must-use guide for anyone who is faced with leading others to a future that is better than today." -Annie McKee, author, How to Be Happy at Work. "Greg Shea and Cassie Solomon have written a novel and valuable resource for leaders of change." -Michael Useem, Professor of Management, The Wharton School, and author, The Leader's Checklist "Wonderfully concise." -Richard J. Green, Board Chairman and CEO, Firstrust Bank "The handbook for positive disruption for any leader in any industry in the 2020s." -Stephen K. Klasko, President and CEO, Thomas Jefferson University; Distinguished Fellow for the Future of Health, World Economic Forum

Benefits realization management (BRM) is a key part of governance, because it supports the strategic creation of value and provides the correct level of prioritization and executive support to the correct initiatives. Because of its relevance to the governance process, BRM has a strong influence over project success and is a link between strategic planning and strategy execution. This book guides portfolio, program, and project managers through the process of benefits realization management so they can maximize business value. It discusses why and how programs and projects are expected to enable value creation, and it explains the role of BRM in value creation. The book provides a flexible framework for: Translating business strategy drivers into expected benefits and explains the subsequent composition of a program and project portfolio that can realize expected benefits Planning the benefits realization expected from programs and projects and then making it happen Keeping programs and projects on track Reviewing and evaluating the benefits achieved or expected against the original baselines and the current expectations. To help project, program, and portfolio managers on their BRM journey, as well as to support business managers in executing business strategies, the book identifies key organizational responsibilities and roles involved in BRM practices, and it provides a simple reference that can be mapped against any organizational structure. A detailed and comprehensive case study illustrates each phase of the BRM framework as it links business strategy to project work, benefits, and business value. Each chapter ends with a series questions that provide a BRM self-assessment. The book concludes with a set of templates and detailed instructions to ensure successful deployment of BRM.

* Uniquely cover sustainable construction and regenerative construction from the construction project manager's perspective, not the building designer * Links construction to the UN SDGs * Easy to follow structure makes it ideal for use in undergraduate programmes in construction, architecture and engineering

Prepare for PMP certification exam success with this fully updated and comprehensive study guide This study guide serves as a comprehensive resource for those who plan on taking the Project Management Professional (PMP) certification exam administered by PMI. The book helps you prepare for the exam, and it will continue to serve project managers as an on-the-job reference book. The PMP Project Management Professional Exam Study Guide, Tenth Edition is fully updated to include recent changes to the exam. New content covers the integral role that Agile and other iterative practices have in project management. Updates also address the pivotal responsibilities of the project manager and the skill sets required for this position. The study guide was written to reflect the Project Management Process and Procedures found in the revised A Guide to the Project Management Body of Knowledge -- PMBOK(R) Guide, 6th Edition. Well-known author and expert Kim Heldman, PMP, helps to prepare you for the exam with in-depth coverage of topics, concepts, and key terms. Learn more about the three main domain areas of people, process, and business environment, plus the predictive, agile, and hybrid approaches to project management.This guide is an effective learning aid that will take your understanding to the next level. Provides comprehensive material, covering the complete exam outline Lists chapter objectives and offers detailed discussions of these objectives Reflects differences in project management environments and approaches Effectively presents real world scenarios, project application sidebars, and chapter review questions You'll also connect to a beneficial, on-the-go resource: an interactive online learning environment and test bank. This environment includes an assessment test, chapter tests, practice exams, electronic flashcards, and a glossary of key terms. A thorough review is the best prep for a challenging certification exam. So, get ready with this essential PMP study guide.

The book is a synthesis of the state-of-the-art in project management concepts and techniques. The author places particular emphasis on precedence diagramming (PDM), at present the most widely used schedulingmethod. New theoretical improvements of PDM are presented, several for the first time in a book, such as: maximal type of precedence relationships, calculating the minimal and maximal available project durations, levelingresources when maximal relationships are used, and precedence diagramming time-cost trade-off. Discussions of computer implementation are included throughout the book. A PC-based software package called ProjectDirector', containing the theoretical improvements described in the book, is available from the author. Audience: Researchers, and undergraduate and graduate students in civil engineering, industrial engineering and operationsresearch, as well as practitioners, managers, and contractors interested in project management.

Leaders in the digital era are faced with breaking into new markets, disrupting existing ones, and doing so with more precision than ever before just to keep up with their competitors. To innovate more quickly, to rapidly experiment with ideas and technology, to pivot seemingly overnight, you need to have a system in place that can help you execute your most ambitious strategy. While OKRs (Objective and Key Results) have made huge waves recently, practical implementation of OKRs remains elusive for many. Lean OKRs are the evolved version of the OKR strategy execution tool that has powered the transformational journeys of giants like Google and Facebook. It is the lightweight method that turns good ideas into great execution, heightens employee engagement, aligns teams, and achieves measurable, breakthrough results. Lean OKRs presents insightful anecdotes, creative exercises, clear figures and step-by-step models. Designed as a comprehensive guide, it covers everything from theoretical roots to practical execution, including company-wide strategy alignment and emotional management. Applicable to small companies as well as large organizations, Lean OKRs drives innovation through behavioral changes, empowering and motivating teams through focused daily OKR practices that are simple to put into action. Practical and to the point, this book integrates a unique combination of structural and leadership strategies, resulting in a new approach to OKRs that conquers the hurdles experienced by most business leaders today.

Why do companies exert high effort to reduce the costs of products that are production? Because they can! Because unnecessary product costs were not removed during product development. C-O-S-T, short for Cost Optimization System and Technique, details how a company's product development teams, their supporting functions, and company leaders can optimize product costs before production starts and thereby maximize lifecycle profits. Since product development teams determine product costs imparted to new products, much of the book details how these teams optimize product costs. The book also includes ways company leaders can create and sustain company-wide engagement in optimizing product costs and keeping the resulting increased profit margins. The reader is entertained while observing a three-day workshop where executives of a fictitious company, Defender Products, Inc. are being taught the C-O-S-T system by its developers. The story flows like a business workshop with slides, dialog, and break-out sessions. The content will benefit all companies that design, develop and manufacture products.

This book provides science and technology ethos to a literate person. It starts with a rather detailed treatment of basic concepts in human values, educational status and domains of education, development of science and technology and their contributions to the welfare of society. It describes ways and means of scientific progresses and technological advancements with their historical perspectives including scientific viewpoints of contributing scientists and technologists. The technical, social, and cultural dimensions are surveyed in relation to acquisition and application of science, and advantages and hindrances of technological developments. Science and Technology is currently taught as a college course in many universities with the intention to introduce topics from a global historical perspective so that the reader shall stretch his/her vision by mapping the past to the future. The book can also serve as a primary reference for such courses.

While innovation can be defined in many ways, the author sees it as a process. It is not the sudden eureka moment in the middle of the night, nor is it a clear and linear path towards a final destination. Instead, it involves a strong sense of creativity and curiosity. An innovative mind has a natural inclination towards out-of-the-box thinking. It involves a willingness to try something new, without fear or judgment, to develop something no one else has ever articulated. While the mindset comes naturally, it requires fuel to keep it running. Innovators are voracious readers and researchers. They feed their mindset all of the fuel it needs to stay informed and relevant in their field. Many of the same things can be said for the Lean mindset. Lean management doesn't happen overnight, and it is very rarely a clear and linear path to true Lean thinking. Some might consider Lean a subset of innovative thinking, while others see it in reverse. Regardless of the relationship's directionality, one thing is certain: You cannot have one without the other. This book follows John Riley, the CEO of a medium-sized valve company just outside of Pittsburgh, Pennsylvania, who will stop at nothing to create an innovative work environment. Through the ups and downs of his journey, he learns a number of Lean and innovative skills, strategies, and mindsets to help him build the business he's always envisioned for himself. Throughout the book, you see examples of both strong and poor innovative leadership skills demonstrated by each of the main characters. The key messages are ones that help leaders build and access a mindset insistent on continuous improvement. Leadership techniques and abilities that bolster creative thought and problem-solving are the most successful throughout this book. To be truly innovative, you can never stop driving the learning process. For this to happen, leaders need to recognize when there is a need for a change or improvement. This is the beauty of the marriage between Lean and innovation: They both require continuous learning and growth. The desire to improve is only one piece of this equation, however. The other is the willingness to act. Without both of these factors, true innovation will always be out of reach.

This book attempts to reflect the project reality as closely as possible, covering the ISO 21500:2012 standard that has just been introduced and the benefits from the best contributions worldwide and also providing the concise yet powerful tool box. It shall be easy to use and intuitively supportive of project managers. So far, evidence indicates that these targets are successfully met. One of its key recognitions, and in consequence a distinctive feature of this book, is the impact that the project manager's personality has on the fate of the project. The project manager's successful self-management in work & life and in leadership processes should be considered as important in any endeavor as all other project management processes, covered by the new standards and guidelines.

The primary focus of this book is an examination of longitudinal team communication and its impact on team performance. This theoretically-grounded, holistic examination of team communication includes cross-condition comparisons of team (i.e., distributed/in person, unrestricted/time pressured, two performance episodes) and employs multiple quantitative methodological approaches to examine the phenomena of interest. This book simultaneously provides practical content for researchers and practitioners in the social sciences and humanities. Included are step-by-step instructions for the methodologies employed, and distillations of findings via Managerial Minutes that highlight best practices and/or examples to help enhance team communication in practice.

New Work and Industry 4.0 have matured and this book takes a practical, experience-based approach to project management in these areas. It introduces methods and covers the practical aspects. It critically examines existing approaches and practices and shows their limitations. The book covers appropriate methods as well as human and social aspects. It contributes to the ongoing discussion of business practices and methods. It also aims to stimulate dialogue in the professional community. Digital Project Practice for New Work and Industry 4.0 begins by introducing basic concepts in the context of Industry 4.0 and discussing how they might influence organizational communication and impact the work environment. After examining the possibilities and challenges of remote work and collaboration in distributed teams all over the world, the book looks at a company's fundamental changes related to New Work from a practical business perspective as well as legal and ethical perspectives. It reviews the case of the VW emission scandal and recommends ways to improve corporate culture. Legal issues include New Work and hybrid forms of collaboration as well as liability for automated decisions (i.e., the potential need for an 'electronic person'). Other implications for the workplace include how: Industry 4.0 might influence the potential demand for "Digital Unions" Industry 4.0, and lean production, and their applications can change industrial practices Open Banking presents new approaches and new business models Work structures and systems can empower employees' work self-management This book also looks at how New Work effects individual workers. It addresses digital stress, introduces strategies for coping with it, and discusses related topics. It also explores the benefits of meditation and the economics of mind, body, and spirit. In essence, this book cover appropriate methods along with human and social factors. It also covers practice, different perspectives, and various experiences from all around the globe. Contributing to the ongoing discussion on business practices and methods, this book will nourish and stimulate dialogue in the professional community.

The second edition of Agile Change Management provides essential tools to build change manager capabilities and ensure change initiatives are embedded effectively throughout the organization. This book is a comprehensive resource for creating a roadmap that is flexible and unique to each organization to manage any type of change initiative. Detailing all the processes, activities and information needed, from creating the right environment for change to completing iterative tasks, it shows how to respond to different needs as they arise, reducing the potential for wasted time and resources. The updated second edition features chapters on behavioural change and decomposition in planning iterations, and new material on prototyping for business needs and virtual leadership. Whether implementing a large-scale transformation or working through projects at micro-level, Agile Change Management provides tools, frameworks and examples necessary to adapt to and manage change effectively.

This book aims to account for how project learning and adaptation occurs through Developmental Evaluation (DE), especially under conditions of uncertainty, complexity and change. Drawing on enactive cognitive science, the author presents a DE framework designed to augment traditional monitoring and evaluation activities. Discussing this framework in detail, the author also reports upon an extended case project investigating the sustainability of a market town in the UK. The framework aims to support the reader in capturing second-order learning and exploring opportunities for innovative responses to dynamic, uncertain and complex operational conditions. Recommendations are offered for future research, and how the framework might be incorporated into the design and funding of projects deployed to work with wicked problems.

The Definitive Source for Certified Process Design Engineers. IT organizations increasingly recognize the need to design, re-design, and improve their internal IT service management (ITSM) processes. While popular frameworks such as the IT Infrastructure Library (ITIL ), Control Objectives for IT (COBIT ), Microsoft Operations Framework (MOF), and the ISO/IEC 20000 standard describe what to do, they do not describe the mechanics of how to do it. The ITSM Process Design Guide: Developing, Reengineering and Improving IT Service Management closes the knowledge gap by providing detailed guidance on assessing, designing, measuring, and integrating ITSM processes. The advice and techniques in this book apply unilaterally to every IT service provider and ITSM framework, standard, and maturity model. While other books may touch on process design methods and techniques, there is no other publication dedicated specifically to developing, re-engineering and improving ITSM processes. This guide is also the definitive reference source for the Certified Process Design Engineer (CPDE ) qualification. The CPDE qualification imparts and validates knowledge of best practices in the assessment, design, integration, implementation, and management of ITSM processes. It recognizes the value of having a qualified CPDE within an organization and has been endorsed by The APM Group (ITIL's official accreditor) as a complementary qualification for the ITIL Qualification Scheme.

FAST Creativity & Innovation is a landmark work authored by the creator of the method called Function Analysis Systems Technique (FAST) and pioneer of value engineering and value analysis. FAST is a powerful mapping technique that can graphically model goals, objectives, strategies, plans, systems, projects, products, processes, and procedures in function terms to identify function dependencies by organizing them into a cause and effect relationship. This technique quickly brings clarity to whatever situation or problem it is applied and greatly enhances productive thinking, creativity, innovation, and complex problem solving. Some of the basic concepts of FAST have been used for several decades in value engineering, which focuses on decreasing costs, improving quality and increasing value and profits. Derivatives of this original method such as fishbone diagrams, theory of constraints and process mapping came into use in fields such as quality management, new product development, manufacturing, and supply chain and project management. However, despite these developments, many of the original FAST concepts were either overlooked or misunderstood as greater opportunities for success remained untapped. FAST Creativity & Innovation groups all the original concepts together in great detail so you can learn them using easily understood step-by-step examples developed by the creator of this method. The creator and author, Charles Bytheway, presents a procedure that standardizes the method for creating FAST diagrams and function trees for rapidly improving processes, innovation, new product development and value engineering, and for effectively solving a wide variety of complex problems quickly. After reading this book you will have gained not only the basic skills of using this method, but the original insight of its developer for mastering its use in any environment. This guide is an outstanding tool for use in industry, a variety of college courses and for value engineers.

Align IT projects strategically to achieve business goals and objectives Project management and leadership to seize opportunities and manage threats Build and follow a roadmap to implement strategic governance Assess and improve project management capabilities Includes templates and case studies

This is a different kind of book on project management. Using a narrative tone, humor and personal anecdotes, the author highlights the significant gaps in current project management theory as well as disparities within project management practice. This book then provides managers with new models for project management and value creation using chaos and complexity theories, systems thinking and quantum mechanics to explore a more holistic view of project management. Drawing on these bodies of knowledge, the author proposes the existence of an ecosystem that surrounds projects, explains how the project and its ecosystem are distinct, but co-dependent entities, and shows why both need to be managed using very different competencies.

This exciting new resource guides readers through a step-by-step process on how to deliver quality, robust products and services while strengthening teams and customer relationships. Drawing on the author's extensive knowledge in aerospace and defense contracting, Practical Project Management for Engineers shares real world examples to recover schedule, cost and performance, explaining the tools, techniques, and methodologies to ensure success. It compares NASA, Department of Defense (DoD), and Project Management Institute (PMI) processes and provides best practices that work in the real world to deliver quality products on time and on budget. This book applies the Pareto Principle, which focuses on the 20% of the material that contributes to the majority (80%) of success to help engineering managers to move a project from contract award to delivery while increasing productivity tenfold. This book is a "how-to" manual for those struggling to get their projects under control as well as for new project managers looking who need a holistic view of project management.