Systems Thinker's Toolbox: Tools for Managing Complexity provides more than 100 tools based on systems thinking and beyond. Each tool is described, and when necessary, examples are provided of how each of them can be used. Some of the simplest tools can be combined into more complex tools. The tools may be things such as lists, causal loops, and templates, as well as processes and methodologies. Key Features Provides an explanation of the two views of systems thinking; systemic and systematic thinking, and then shows how to perform each of them in a complimentary manner Presents a set of thinking tools that can be used to apply systems thinking to solving problems in project management, engineering, systems engineering, new product development, and business Describes the tools from simple such as lists, and goes on to more complex such as Categorized Requirements in Process (CRIP) charts, and then onto the processes Introduces new tools that have been tested with positive feedback Discusses a set of communication tools that can improve project reviews and communicating innovative ideas

This book presents a set of tools that will aid in deciding whether a project should go ahead, be improved, or abandoned altogether by pinpointing its vulnerabilities. It offers a review of project feasibility analysis, and more critically, psychodynamic aspects that are often neglected, including how stakeholders interact. It provides a complement to the common techniques used for analyzing technical, financial, and marketing feasibility. The goal is to identify "hidden truths" and eliminate those gray areas that jeopardize the success of a given project. The focus is on uncovering points of vulnerabilities in four key aspects of a project: People, Power, Processes, and Plan.

The second decade of the 21st century has brought unprecedented challenges to traditional workplaces. The global pandemic has forced the advance of working from home and telework. Individuals with little or no background or training in e-leadership, virtual project management, or virtual team management suddenly found themselves in the environment of virtual work. Leading Virtual Project Teams, Second Edition addresses the challenges that today's virtual project management environment poses to traditional methods of leadership and communication. Leadership for successful virtual team management is different from that for traditional, collocated project team management. Explaining appropriate e-leadership styles for virtual project teams and the transition toward new leadership styles, the book is filled with communication techniques for leading virtual project teams. It helps project managers develop e-leadership competencies needed to successfully deliver projects in today's organizations. The second edition also examines: Virtual meeting techniques Inclusive language Managing virtual relationships Why virtual work is now more important The work-at-home environment By recognizing how virtual teams are different from traditional teams, those managing virtual projects may be able to offer benefits to their organization by providing positive, successful leadership and exceptional communications, resulting in better project deliverables and products. This book provides an approach that explores all facets of e-leadership-from how traditional leadership theories and models can be applied by 21st century leaders to providing methods by which the virtual project manager can enhance virtual project communications to meet the needs of our modern global business world. It features project management checklists and templates and includes business cases, best practices, and tools and techniques for virtual project management communications.

This book offers a new understanding of innovation in the built environment. The ways meaning of innovation is constructed has important implications for policymakers, project managers, academics and students. Through a longitudinal research study into innovation in firms and projects, the book addresses some key themes, challenges and concerns that practitioners face when managing innovation in the built environment. It examines the key drivers for innovation in the construction, engineering and infrastructure firms and projects. In particular, the questions of how and why innovation becomes recognised and sustained over time are explored. Different theoretical perspectives are considered to explain different aspects of innovation. This includes sensemaking, organisational and individual identity, storytelling and narration. The book has practical implications for how organisational activities become labelled as 'innovation' and for what purpose. It shares some lived stories of innovation as mobilised by practising managers. The connectivity between the formal narratives of innovation at the policy level and the lived narratives of innovation articulated by practitioners is explored. Combining the theory with practice, this book presents an insightful view on the implications of innovation in the business world today.

Projects are the engines that drive innovation from idea to commercialization. In fact, the number of projects in most organizations today is expanding while operations is shrinking. Yet, since many companies still focus on operational excellence and efficiency, most projects fail--largely because conventional project management concepts cannot adapt to a dynamic business environment. Moreover, top managers neglect their company's project activity, and line managers treat all their projects alike--as part of operations. Based on an unprecedented study of more than 600 projects in a variety of businesses and organizations around the globe, "Reinventing Project Management" provides a new and highly adaptive model for planning and managing projects to achieve superior business results.

Construction Cost Estimating equips a new generation of students and early-career professionals with the skills they need to bid successfully on projects. From developing bid strategies to submitting a completed bid, this innovative textbook introduces the fundamentals of construction estimating through a real-life case study that unfolds across its 24 chapters. Exercises at the end of each chapter offer hands-on practice with core concepts such as quantity take-offs, pricing, and estimating for subcontractor work. Online resources provide instant access to examples of authentic construction documents, including complete, detailed direct work estimates, subcontractor work estimates, general conditions estimates, markups, and summary schedules. Through its unique mix of real-world examples and classroom-tested insights, Construction Cost Estimating ensures that readers are familiar with the entire estimating process even before setting foot on the jobsite.

This book presents some twenty case studies, showing how companies in different industry sectors and of different sizes make advances in Product Lifecycle Management (PLM). Like the author's previous volumes, this book provides a valuable resource for those wishing to learn about PLM and how to implement and apply it in their companies. Helping readers to * learn about implementing and benefiting from PLM; * learn about good PLM solutions and best practice; * improve their planning and decision-making abilities; * benefit from the lessons learned by the companies featured in the case studies; * proceed faster and further with PLM the book presents effective PLM solutions and best practices. At the same time, the case studies included demonstrate how different companies implement and benefit from PLM. Each case study is addressed in a separate chapter and details a different situation, enabling readers to put themselves in the situation and think through different actions and decisions. A valuable resource for PLM team managers and employees in engineering and manufacturing companies, the book is also of interest to researchers and students in industrial engineering fields.

This book provides a thorough review of tested qualitative methods often used in organization studies, and outlines the challenges and essential requirements of designing a qualitative research project. The methods examined include case studies, observation, interviewing and the repertory grid technique. By highlighting certain key 'rules' for carrying out qualitative research and describing issues that should be avoided, this second volume of Qualitative Methodologies in Organization Studies is essential reading for academics and researchers who wish to understand the current state of qualitative data gathering within organization studies. Those exploring organization studies will find this two-volume collection extremely valuable as it contains robust contributions from highly-skilled authors who are actively researching in this field.

The aim of this book is to provide a single source of information to support continuing professional development (CPD) in the built environment sector. The book offers a comprehensive introduction to the concept of CPD and provides robust guidance on the methods and benefits of identifying, planning, monitoring, actioning, and recording CPD activities. It brings together theories, standards, professional and industry requirements, and contemporary arguments around individual personal and professional development. Practical techniques and real-life best practice examples outlined from within and outside of the industry empower the reader to take control of their own built environment-related development, whilst also providing information on how to develop fellow staff members. The contents covered in this book align with the requirements of numerous professional bodies, such as the Royal Institution of Chartered Surveyors (RICS), the Institution of Civil Engineers (ICE), and the Chartered Institute of Builders (CIOB). The chapters are supported by case studies, templates, practical advice, and guidance. The book is designed to help all current and future built environment professionals manage their own CPD as well as managing the CPD of others. This includes helping undergraduate and postgraduate students complete CPD requirements for modules as part of a wide range of built environment university degree courses and current built environment professionals of all levels and disciplines who wish to enhance their careers through personal and professional development, whether due to professional body requirements or by taking control of identifying and achieving their own educational needs.

For me and other tech people, leaders, and members of remote teams, we will be awakened by all the fantastic hands-on hints, best practices, and guiding principles based on solid ground that Hubbert provides in Inspiring Remote Tech Teams. We will be better prepared and better equipped to both contribute and lead efficiently in the digital economies that shape the future of our world. - Thomas DiGiacomo, President of Engineering and Innovation at SUSE Inspiring Remote Tech Teams is a trail map to building effective teams and organizations-now, as world health dictates remote work, and in the future, as global talent pools contribute to our digital economy. Humans are wired to be social, and world events require social distancing from our office community. The absence of "community" triggers primitive brain responses. These instinctual responses of survival, social belonging, and the power of story all profoundly surface during our reaction as we adjust to remote work. This trail map for team leaders improves team execution despite physical separation. The book covers simple neuroscience as it applies to our "separation." It is a hands-on guide to maintaining and improving teamwork while working remotely. It is also a hands-on guide at the intersection of teams + remote + laymen's neuroscience to create a positive sense of enthusiasm, engagement, and contribution, even when working apart. Remote teams, now and for the future, are the pathway to using global talent effectively. This book examines the combination of the "hard skills" of tech team project management and the "soft skills" of healthy distributed teams: remote offices, sales offices, partners, suppliers, customers, and teams engaging global talent pools. Practical examples and best practices offer hands-on methods to use neuroscience to help teams be their best, to improve collaboration, and to deliver consistent team results.

Connie Kelly Tang and Lei Zhang have provided a holistic coverage of the entire surface transportation project and program development process from the beginning of planning though environmental approval, design, right-of way acquisition, construction to operations and maintenance.- Neil Pedersen, Executive Director, Transportation Research Board, National Academies of Sciences, Engineering, and Medicine, Washington, DC Transportation program and project development is complex. The process spans over planning, programming, environment, design, right of way, construction, operations, and maintenance. Professionals from civil engineering, planning, social and environmental sciences, business and project management, and data science, work together in a relay team to transform an idea into a highway, a transit hub, an airport or a water facility. It is challenging for any one person to master all the knowledge and skills needed to perform every relevant task. However, it is critical for all involved to understand how this relay works and how the societal, environmental, governmental, and regulatory contexts influence the process and the technical solution. Professionals who understand the process and see the big picture are those who rise to the top as leaders. Transportation Project and Program Development provides holistic coverage on the technical subject matter, processes and procedures, and policy and guidance associated with transportation project and program development, which can help professionals become program leaders. For each phase of the process, key products delivered, processes used, governing principles, foundations of applicable science and engineering, technologies deployed, and knowledge required are discussed. While all coverages reflect the practices of the United States, the logic, principles, science, and engineering are applicable to all countries of the world. The book can also serve as an introductory textbook for undergraduate students and as a textbook or reference for a graduate-level course in civil engineering, transportation engineering, planning, and project management.

This book will change the way you think about problems. It focuses on creating solutions to all sorts of complex problems by taking a practical, problem-solving approach. It discusses not only what needs to be done, but it also provides guidance and examples of how to do it. The book applies systems thinking to systems engineering and introduces several innovative concepts such as direct and indirect stakeholders and the Nine-System Model, which provides the context for the activities performed in the project, along with a framework for successful stakeholder management. A list of the figures and tables in this book is available at https://www.crcpress.com/9781138387935. FEATURES * Treats systems engineering as a problem-solving methodology * Describes what tools systems engineers use and how they use them in each state of the system lifecycle * Discusses the perennial problem of poor requirements, defines the grammar and structure of a requirement, and provides a template for a good imperative construction statement and the requirements for writing requirements * Provides examples of bad and questionable requirements and explains the reasons why they are bad and questionable * Introduces new concepts such as direct and indirect stakeholders and the Shmemp! * Includes the Nine-System Model and other unique tools for systems engineering

This book applies systems thinking to treat project management in a systemic and systematic manner from a problem-solving perspective. Considering the project as a system, the book discusses traditional project planning and organizing, as well as some neglected aspects of the project, namely how to prevent cost and schedule escalation, how to deal with change, recognize problems in time to prevent project failure and what to do when things go wrong during the implementation states of a project. This book provides you with a better understanding of the systems approach to problem-solving and project management that will enable you to be more successful at managing projects. Features Treats projects as systems Presents project management as a problem-solving paradigm Discusses how to incorporate prevention into planning and how to show the value Describes what to do and how to cope with unanticipated problems that arise during the project implementation state Introduces new tools and techniques

This book defines, develops, and examines the foundations of the APQP (Advanced Product Quality Planning) methodology. It explains in detail the five phases, and it relates its significance to national, international, and customer specific standards. It also includes additional information on the PPAP (Production Part Approval Process), Risk, Warranty, GD&T (Geometric Dimensioning and Tolerancing), and the role of leadership as they apply to the continual improvement process of any organization. Features Defines and explains the five stages of APQP in detail Identifies and zeroes in on the critical steps of the APQP methodology Covers the issue of risk as it is defined in the ISO 9001, IATF 16949, the pending VDA, and the OEM requirements Presents the role of leadership and management in the APQP methodology Summarizes all of the change requirements of the IATF standard

This book is a must-have resource for those engineering professionals seeking out best practice in engineering leadership and innovation. It is underpinned by years of applied experience in engineering settings, and is designed to develop and prepare engineers as leaders to accept the technical and managerial challenges that they will face as professionals At a time when engineering and innovation in technology is of importance on so many fronts, this text encourages engineers and technical professionals to become effective, socially conscious leaders and innovators. The text and course material is designed to create an environment of interactive, high-engagement learning that will produce lifelong skills. Some of the many benefits of this book include: Accompanying notes, instructor's manual, sample syllabi for qualifying textbook adoption; A complementary website with a wealth of ancillary resources; Case studies in STEM contexts; An international approach, underpinned by years of experience in US settings; Practical advice on how to distinguish yourself as an engineering leader; A solid grounding in ethics and professional responsibility. Drawing together best practice in engineering leadership education, and current research in the field, this book is an essential read for those wishing to develop expertise in engineering leadership. Current professionals in the field, educators as well as students of engineering wishing to excel, will all be particularly interested readers.

Graduate research is a complicated process, which many undergraduate students aspire to undertake. The complexity of the process can lead to failures for even the most brilliant students. Success at the graduate research level requires not only a high level of intellectual ability but also a high level of project management skills. Unfortunately, many graduate students have trouble planning and implementing their research. Project Management for Research: A Guide for Graduate Students reflects the needs of today's graduate students. All graduate students need mentoring and management guidance that has little to do with their actual classroom performance. Graduate students do a better job with their research programs if a self-paced guide is available to them. This book provides such a guide. It covers topics ranging from how to select an appropriate research problem to how to schedule and execute research tasks. The authors take a project management approach to planning and implementing graduate research in any discipline. They use a conversational tone to address the individual graduate student. This book helps graduate students and advisors answer most of the basic questions of conducting and presenting graduate research, thereby alleviating frustration on the part of both student and advisor. It presents specific guidelines and examples throughout the text along with more detailed examples in reader-friendly appendices at the end. By being more organized and prepared to handle basic research management functions, graduate students, along with their advisors, will have more time for actual intellectual mentoring and knowledge transfer, resulting in a more rewarding research experience.

Winner of the IIE Book of the Month for June 2012 A project can be simple or complex. In each case, proven project management processes must be followed. In all cases of project management implementation, control must be exercised in order to assure that project objectives are achieved. Statistical Techniques for Project Control seamlessly integrates qualitative and quantitative tools and techniques for project control. It fills the void that exists in the application of statistical techniques to project control. The book begins by defining the fundamentals of project management then explores how to temper quantitative analysis with qualitative human judgment that makes project control nebulous but also offers opportunities to innovate and be creative in achieving control. The authors then discuss the three factors (time, budget, and performance) that form the basis of the operating characteristics of a project that also help determine the basis for project control. They then focus on computational network techniques for project schedule (time) control. Although designed as a practical guide for project management professionals, the book also appeals to students, researchers, and instructors.

Understanding governance as it applies to portfolios, programs, and projects is growing in importance to organizations, because appropriate governance is a factor in the success or failure of strategic initiatives and portfolios, as well as an organization's programs and projects. Implementing an effective governance framework can be challenging due to factors such as increasing business complexities, regulatory requirements, globalization, and rapid changes in technology and business environments. Many organizations do not have a consistent approach to portfolio, program, and project governance. PMI's Governance of Portfolios, Programs, and Projects: A Practice Guide, developed by leading experts in the field, provides guidance to organizations and practitioners on how to implement or enhance governance on portfolios, programs, and projects. This practice guide provides definitions for governance in an effort to distinguish the different levels of governance and to identify their common elements.

The aim of this book is to provide a single source of information to support continuing professional development (CPD) in the built environment sector. The book offers a comprehensive introduction to the concept of CPD and provides robust guidance on the methods and benefits of identifying, planning, monitoring, actioning, and recording CPD activities. It brings together theories, standards, professional and industry requirements, and contemporary arguments around individual personal and professional development. Practical techniques and real-life best practice examples outlined from within and outside of the industry empower the reader to take control of their own built environment-related development, whilst also providing information on how to develop fellow staff members. The contents covered in this book align with the requirements of numerous professional bodies, such as the Royal Institution of Chartered Surveyors (RICS), the Institution of Civil Engineers (ICE), and the Chartered Institute of Builders (CIOB). The chapters are supported by case studies, templates, practical advice, and guidance. The book is designed to help all current and future built environment professionals manage their own CPD as well as managing the CPD of others. This includes helping undergraduate and postgraduate students complete CPD requirements for modules as part of a wide range of built environment university degree courses and current built environment professionals of all levels and disciplines who wish to enhance their careers through personal and professional development, whether due to professional body requirements or by taking control of identifying and achieving their own educational needs.

Effective Project and Change Sponsorship addresses the challenges that organizations face surrounding the sponsorship of projects and change initiatives. This long overdue book provides techniques, remedies, and approaches to improve the way these initiatives are sponsored, led, and executed to ensure context, alignment, and a focus on value creation. Readers will learn key concepts about specific aspects of project sponsorship, including overcoming the most common and challenging project-related obstacles, connecting the key elements of project and change management, and advanced techniques to effectively engage stakeholders and manage their expectations. This book provides a comprehensive and holistic approach to sponsoring initiatives across the organization. It gives sponsors a toolbox to deal with a variety of challenges and situations in any type of project life cycle (including agile and waterfall). Sponsors will learn how to lead their initiatives from inception to success by reducing waste, redundancies, misunderstandings, and misalignments. In addition, they will also discover how to overcome organizational silos, effectively handle organizational politics, and facilitate the building of high-performing teams. This guide is designed for senior managers, organizational leaders, project managers, change practitioners, and anyone who is involved in leading initiatives in the organization-including managers of PMOs, members of steering committees, and "accidental" project or change sponsors.

Creating a Culture of Predictable Outcomes demonstrates the importance of creating cultures in the design and construction industries grounded in sophisticated-caring leadership, high-performing collaborative teams, and master-level decision-making discipline, informed by values, to finally address massive inefficiencies, waste, and unpredictability. Barbara White Bryson offers specific guidance to industry stakeholders to succeed in achieving project-related predictable outcomes by focusing on culture rather than process. This includes selecting the right team members by hiring and firing bravely, valuing psychological safety, leading with values, practicing respect and transparency, fostering empowerment to make decisions at the right level at the right time, and more. This book is a must-read for design and construction professionals who want to finally understand how to set goals and meet those goals for their clients as well as for their teams.

Creating a Culture of Predictable Outcomes demonstrates the importance of creating cultures in the design and construction industries grounded in sophisticated-caring leadership, high-performing collaborative teams, and master-level decision-making discipline, informed by values, to finally address massive inefficiencies, waste, and unpredictability. Barbara White Bryson offers specific guidance to industry stakeholders to succeed in achieving project-related predictable outcomes by focusing on culture rather than process. This includes selecting the right team members by hiring and firing bravely, valuing psychological safety, leading with values, practicing respect and transparency, fostering empowerment to make decisions at the right level at the right time, and more. This book is a must-read for design and construction professionals who want to finally understand how to set goals and meet those goals for their clients as well as for their teams.

This practice-oriented book explores a variety of cross-project topics and specific aspects of different project phases. It also offers tips, examples, templates and checklists, and discusses concrete problems and solutions from project practice in IT and the automotive industry. The authors combine their extensive practical experience in years of project work with relevant project-management theory. Each chapter begins with a list of the learning objectives and concludes with a summary of the insights provided. Accordingly, the book offers a valuable resource for: * Beginners wishing to acquire basic project management skills * Participants in more advanced project management training who are looking for instructional material * Project management experts who want to learn about further aspects, and to employ templates and checklists for even more successful projects

The fast-changing evolutionary process of global Higher Education systems systematically poses new challenges related to the appearance of innovative elements that lead academic governing bodies to question current managerial structures and methods. Due to this, theory and practice have gathered multiple contributions and experiences to support and further develop this evolutionary pathway during the past decades. Global competitiveness, economic and social growth are driven worldwide by knowledge and innovation. In this context, Higher Education Institutions play a crucial role as they primarily contribute to knowledge transfer and development and, as a result, foster regional development, employment, and economic wealth. The relevance of this role leads Universities to explore alternative solutions for managing their performance according to a sustainable perspective. This book draws on this flourishing debate on Higher Education policy and management and investigates an innovative systemic perspective to design and implement sustainable performance management systems for academic institutions. The conditions for the success of Universities, the critical issues underlying the creation of academic value, the dynamic complexity characterizing academic governance settings, the pluralistic audience of stakeholders and related expectations, the causal interplays between organizational performance variables, represent some of the central themes around which this work is developed. More specifically, the book suggests and discusses the adoption of a Dynamic Performance Management approach to frame the inherent organizational complexity of Higher Education Institutions, thus supporting a strategic learning perspective to design and implement relevant performance measures. This approach originates from the combination between conventional performance management and System Dynamics modeling. Many research and practice contributions prove that this methodological combination can boost the understanding and interpretation of value creation processes by identifying and exploring the causal connections amongst strategic resource allocation and consumption, corresponding performance drivers, emerging outputs, and outcomes. To test the effectiveness of this approach in University settings, a wide range of examples is offered in each book chapter. This allows readers to explore the advantages, limitations, and practical implications of adopting Dynamic Performance Management in Higher Education Institutions, as well as guide academic decision-makers towards a more robust approach to design and implement strategic management mechanisms in Universities.

Businesses spend billions on innovation with very little to show for their investment or effort. This book challenges some of the 'ingrained truths' of innovation and suggests a different approach. Innovation is not the creation of a novel idea. It is the successful commercialisation of that novel idea. Rather than starting with a costly, time-consuming problem assessment that seeks to push potential solutions through an innovation funnel, an 'impeller approach' starts with possible solutions and gets the market to pull the best ones forward so they can fail fast or flourish fast. This approach is made possible by the addition of a 'bee' - a new type of integrative thinker who can harvest the existing knowledge from the 'meadow of experts'. Completely reversing the innovation process means organisations are much better placed to win in the market rather than focusing on finding theoretical solutions or clearing innovation stage gates. In addition, this approach also recognises that the people who shepherd the solution through the ideation and testing stage are not the same people who must then take that solution to market for successful commercialisation. Given the current innovation failure rate, coupled with the fact that society is beset with multiple wicked problems, it's time to think differently and innovate innovation itself. This book is essential reading for Heads of Innovation and Commercialisation, Directors of Marketing, Heads of New Product Development and New Service Development, Strategy Directors, Chief Technology Officers, Government advisers and policy makers.