Turnaround Management for the Oil, Gas, and Process Industries: A Project Management Approach helps readers understand the phases of development in preparation for a turnaround, with each relevant phase easily identified. Specific to the process industry, especially oil and gas, petrochemical and power plants, this reference simplifies the entire lifecycle of a turnaround and provides specific examples of both successful and unsuccessful turnaround projects. By identifying the most significant performance indicators and strategies to ensure that targets are met, this book will help plant managers keep plants safe, efficient and running successfully.

This book offers a unique perspective on the challenges that non-Chinese employed by Chinese companies face and provides insight into the issues foreign employees working for Chinese management encounter. As its source of content the book analyzes the experiences of those currently working for Chinese companies both inside and outside China and in exploring the dimensions of that experience lifts the veil on the inner workings of a Chinese company. By supplementing this primary analysis with secondary research that encompasses a wide range of disciplines (cross-cultural relations, Chinese management philosophy and practice, human resource management, linguistics, and aesthetics, etc.) the book serves as an invaluable resource for those engaged in the study of Chinese enterprise culture and management, cross-cultural relations, international business and human resource management.

Project Management introduces business and management students to project-based working as a means to tackle projects successfully in a unique and accessible way. Not only in business circles, but also in the field of education, increasingly more activities are performed using a project-based approach. Consider, for example, comprehensive study assignments, internal projects and projects during work placements and the final stages of a degree. This book's line of approach is practice-oriented. Based on assignments, groups of two to three students work on a project plan and an executive summary. Students can also opt for a 'real' assignment for a company or for one of the cases of the accompanying website. Added to this fifth edition are examples and illustrations, new sections about various subjects and a chapter about the flexible project approach Scrum.

In this new edition of her award-winning book, Jamie Lynn Cooke explains the principles of Agile, shows why it works, and demonstrates how to use Agile to significantly increase productivity, quality, and customer satisfaction in any industry. It shows how Agile approaches can give you a faster, more flexible and highly responsive framework, allowing your organisation to leverage internal and external changes more quickly; significantly more efficient use of resources and time, freeing up staff for greater innovation and value creation; direct stakeholder engagement, resulting in better customer relationships and more compelling product development. Written for managers and business professionals, the book presents a range of proven Agile methods including Scrum, Kanban, Feature Driven Development and the Dynamic Systems Development Method in clear business language. The author then devotes a chapter to each of the 12 Agile principles that make these approaches consistently successful, and details how to use these methods to tackle the core challenges faced by every organization. The book concludes with in-depth case study that compares Agile with traditional approaches for achieving three common business objectives, followed by step-by-step guidelines to making Agile work for your organization, and a range of resources for further reading. Read this book and learn how to unleash the potential of Agile in your organization.

People play a vital part in the success of projects, initiatives and organisations, yet traditional project management sources offer limited guidance and insights that extend beyond technical roles and prescriptions. Leading the Project Revolution delves into the dynamics of people, teams and organisations exploring their impact on leadership, strategy, success and achievement. The book offers a progressive agenda for improving project practice, enabling the dialogue to advance from the typical coverage of static toolsets towards an understanding of flexible mindsets. Flexibility, agility and resilience are addressed as the social, cultural and complexity dimensions of leadership, strategy, organisations and project execution are examined and practical insights are synthesised into pragmatic models and frameworks. The volume brings together some of the best writing by leading authorities on teams, leadership, corporate culture, human behaviour, organisational dynamics, psychology, complexity, strategy, execution, innovation, social media and decision sourcing.

New Work and Industry 4.0 have matured and this book takes a practical, experience-based approach to project management in these areas. It introduces methods and covers the practical aspects. It critically examines existing approaches and practices and shows their limitations. The book covers appropriate methods as well as human and social aspects. It contributes to the ongoing discussion of business practices and methods. It also aims to stimulate dialogue in the professional community. Digital Project Practice for New Work and Industry 4.0 begins by introducing basic concepts in the context of Industry 4.0 and discussing how they might influence organizational communication and impact the work environment. After examining the possibilities and challenges of remote work and collaboration in distributed teams all over the world, the book looks at a company's fundamental changes related to New Work from a practical business perspective as well as legal and ethical perspectives. It reviews the case of the VW emission scandal and recommends ways to improve corporate culture. Legal issues include New Work and hybrid forms of collaboration as well as liability for automated decisions (i.e., the potential need for an 'electronic person'). Other implications for the workplace include how: Industry 4.0 might influence the potential demand for "Digital Unions" Industry 4.0, and lean production, and their applications can change industrial practices Open Banking presents new approaches and new business models Work structures and systems can empower employees' work self-management This book also looks at how New Work effects individual workers. It addresses digital stress, introduces strategies for coping with it, and discusses related topics. It also explores the benefits of meditation and the economics of mind, body, and spirit. In essence, this book cover appropriate methods along with human and social factors. It also covers practice, different perspectives, and various experiences from all around the globe. Contributing to the ongoing discussion on business practices and methods, this book will nourish and stimulate dialogue in the professional community.

* Presents the first quantitative index to measure construction project management performance

Easy to read and act on immediately, this concise guide shows how organizations can work more effectively with in-house or contracted project managers and their teams, using specific collaborative techniques to improve success rates, reduce project costs and enable organizations to benefit from common-sense, cost-effective project management approaches that work. Using a clear structure and accessible style, the book demonstrates how: Managers can create an organizational environment more naturally adapted for project work and recognition of business priorities; Barriers to project work can be removed so project managers can focus on resolving real project problems; Specific collaborative project management methods engaging business owners, users, and technical teams can be illuminated and implemented; Projects can fit within an architecture that aligns with business needs using models and workflow designs; and Standardized delivery management can unify in-house and vendor teams to create a uniform and predictable owner experience. The book is aimed at managers and executives (both IT and users) in corporations and vendor firms who are engaged in delivering projects. The book will also be invaluable to any project manager or senior practitioner who is interested a business-oriented, unified, and collaborative approach to project management.

New Work and Industry 4.0 have matured and this book takes a practical, experience-based approach to project management in these areas. It introduces methods and covers the practical aspects. It critically examines existing approaches and practices and shows their limitations. The book covers appropriate methods as well as human and social aspects. It contributes to the ongoing discussion of business practices and methods. It also aims to stimulate dialogue in the professional community. Digital Project Practice for New Work and Industry 4.0 begins by introducing basic concepts in the context of Industry 4.0 and discussing how they might influence organizational communication and impact the work environment. After examining the possibilities and challenges of remote work and collaboration in distributed teams all over the world, the book looks at a company's fundamental changes related to New Work from a practical business perspective as well as legal and ethical perspectives. It reviews the case of the VW emission scandal and recommends ways to improve corporate culture. Legal issues include New Work and hybrid forms of collaboration as well as liability for automated decisions (i.e., the potential need for an 'electronic person'). Other implications for the workplace include how: Industry 4.0 might influence the potential demand for "Digital Unions" Industry 4.0, and lean production, and their applications can change industrial practices Open Banking presents new approaches and new business models Work structures and systems can empower employees' work self-management This book also looks at how New Work effects individual workers. It addresses digital stress, introduces strategies for coping with it, and discusses related topics. It also explores the benefits of meditation and the economics of mind, body, and spirit. In essence, this book cover appropriate methods along with human and social factors. It also covers practice, different perspectives, and various experiences from all around the globe. Contributing to the ongoing discussion on business practices and methods, this book will nourish and stimulate dialogue in the professional community.

"Borderless Leadership is a must read for anyone involved in international business. It enables beginners to avoid common pitfalls, and seasoned executives will recognize many of their own mistakes and benefit from the frameworks Dr. Kraljevic provides." - Professor Sibrandes Poppema, President, University of Groningen, Netherlands "I just cannot stop recommending this book to ever so many people-my academic colleagues, industry colleagues, friends in the government, former students, students, young CEOs of start-ups that I mentor, and my media friends. The book is very special, deep with several gems of ideas, told in absorbing narrative; neither a text book nor a cook book but a candid, sincere, and extremely effective set of real world lessons for so many global citizens. Dr. Kraljevic uses personal examples from across continents, in diverse industry settings. All I can say is this: Go, grab the book on a Thursday night, and you will have a wonderful weekend reading this amazing book." - Professor S. Sadagopan, Director, International Institute of Information Technology of Bangalore, India "Everything I know about international markets, I owe it to Zlatica." - Sue Payne, Former ExxonMobil Area Manager U.S. & Mexico "As the global village rapidly expands, understanding borderless leadership becomes a prerequisite for international success in this 21st century. Kraljevic brings her vast and unique worldly experiences to open your mind with practical treasures, thoughtful how-to models, and conceptual insights. Find out about the human fractal on your journey to becoming a borderless leader." - Lane Sloan, Former President, Shell Chemical Company, USA Studies consistently show that international partnerships between organizations fail to generate expected results at a significant cost. The leading cause behind this failure is lack of trust among people at all levels within organizations. Borderless Leadership explores the disparity that exists between the ways that the West and other cultures conduct business. The book's premise is that if one cannot control the events or circumstances, one must learn how to control reactions to new environments. Using real-life examples, the book illustrates how to build trust and rapport with business partners across borders and establish relationships that help businesses grow. The book is about achieving success with and through total strangers as you progress from awareness to understanding and from understanding to acquiring, internalizing, and applying new knowledge so you bring your approach to life up to date. Only then can you transform obstacles into unsuspected opportunities that will have a positive impact on your personal and business success.

One of the most difficult, yet important, questions regarding projects is "What advantages will this project create for the investors and key stakeholders?" Projects and programs should be treated as investments. This means that the focus of projects shifts from delivering within the triple constraints (time-cost-quality) towards some of the more fundamental questions: What is the purpose of this investment? What are the specific advantages expected? Are these benefits worth the investment? Implementing Project and Program Benefit Management is written for executives and practitioners within the portfolio, program, and project environment. It guides them through the important work that must be addressed as the investment progresses towards the realization of benefits. The processes discussed cover the strategic elements of benefits realization as well as the more detailed requirements, which are the domain of the program delivery teams and the operational users. Using real cases to explain complex situations, operational teams and wider groups of stakeholders, including communities affected by infrastructure projects, will be able to engage in the conversation with the sponsors and delivery teams. Covering an area of program and project management that is rapidly becoming more widely valued, this book blends theory with practical experience to present a clear process flow to managing the benefits life cycle. Best practices are defined, and pitfalls and traps are identified to enable practitioners to apply rigor and structure to this crucial discipline.

In the fluid world of changing business environments and variables affecting projects, a style of project management that primarily relies on maintaining the Iron Triangle, that tenuous mix of schedule, scope, and budgets, is no longer the sole path to success. Today's project management demands a focus on leadership of the kind that anticipates and embraces change, challenges the status quo, and inspires teams. Developing these skills requires a mastery of emotional intelligence, courage, critical thinking, and a desire to become a true leader dedicated to developing success. Whether you are participating in a project for the first time or you've been doing projects for decades, you know the very essence of a project is to return value that gains a competitive edge and propels the organization forward into new frontiers. Whether you believe the best results are earned through agile, waterfall, or a mix of methodologies, project leadership is the secret weapon that will maintain and grow professional relevance, knowledge, and value in today's workforce. Through a series of notable lessons in human history and behavior, The Human Factor in Project Management takes you on a journey of self-discovery to define your capabilities and gaps, while building your leadership skills. In your role as a project manager, project sponsor, product owner, or champion, the book challenges you to question the choices you make in a series of stories where you are the main character. This guide to career and personal growth forces you to look beyond the limitations of a Gantt chart, spreadsheet, or a Kanban board to evaluate the value from every tool you use and every action you take.

* Introduces a new approach, project team performance, that can dramatically increase the probability of project success * Written by two renowned leaders of PMOs around the globe * Puts people back at the center of project management

A powerful customer community will help you to scale customer support, attract new customers, and gather indispensable feedback and knowledge. But how do you make it happen?

Build Your Community fuses proven principles from the world of psychology with user experience and design thinking into a foolproof approach helping you to:

Start from scratch and attract your first members.
Find and design the perfect platform for your community.
Keep members engaged, sharing expertise, and helping each other.
Create a magnetic community culture – unique from any other online destination.
Position you and your organisation at the center of your field.
Budget for your community with a detailed breakdown of costs and resources required.

Richard Millington shares the strategies, principles and tactics he has used to help over 300 organisations to build communities over the past decade, including Apple, Facebook and SAP. If you wish to build a united, powerful online community, Build Your Community is your definitive guide.

This book provides a clear, easy to digest overview of Quality Management Systems (QMS). Critically, it offers the reader an explanation of the International Standards Organization's (ISO) requirement that in future all new and existing Management Systems Standards will need to have the same high-level structure, commonly referred to as Annex SL, with identical core text, as well as common terms and definitions. In addition to explaining what Annex SL entails, this book provides the reader with a guide to the principles, requirements and interoperability of Quality Management System standards, how to complete internal and external management reviews, third-party audits and evaluations, as well as how to become an ISO Certified Organisation once your QMS is fully established. As a simple and straightforward explanation of QMS Standards and their current requirements, this is a perfect guide for practitioners who need a comprehensive overview to put theory into practice, as well as for undergraduate and postgraduate students studying quality management as part of broader Operations and Management courses.

* Presents the first quantitative index to measure construction project management performance

Benefits realization management (BRM) is a key part of governance, because it supports the strategic creation of value and provides the correct level of prioritization and executive support to the correct initiatives. Because of its relevance to the governance process, BRM has a strong influence over project success and is a link between strategic planning and strategy execution. This book guides portfolio, program, and project managers through the process of benefits realization management so they can maximize business value. It discusses why and how programs and projects are expected to enable value creation, and it explains the role of BRM in value creation. The book provides a flexible framework for: Translating business strategy drivers into expected benefits and explains the subsequent composition of a program and project portfolio that can realize expected benefits Planning the benefits realization expected from programs and projects and then making it happen Keeping programs and projects on track Reviewing and evaluating the benefits achieved or expected against the original baselines and the current expectations. To help project, program, and portfolio managers on their BRM journey, as well as to support business managers in executing business strategies, the book identifies key organizational responsibilities and roles involved in BRM practices, and it provides a simple reference that can be mapped against any organizational structure. A detailed and comprehensive case study illustrates each phase of the BRM framework as it links business strategy to project work, benefits, and business value. Each chapter ends with a series questions that provide a BRM self-assessment. The book concludes with a set of templates and detailed instructions to ensure successful deployment of BRM.

The book covers all knowledge areas from the BABOK (R), Third Edition, and is designed to be a study guide for the CBAP (R) certification from IIBA (TM). It includes over 300 sample questions. It is also usable for those seeking the PMI-PBA (R) certification. This book is a complete business analysis handbook combining the latest standards from the BABOK (R) case study examples and exercises with solutions. It has usable tools and techniques, as well as templates ready to be used to develop solid requirements to be the cornerstone for any successful product development.

This is a different kind of book on project management. Using a narrative tone, humor and personal anecdotes, the author highlights the significant gaps in current project management theory as well as disparities within project management practice. This book then provides managers with new models for project management and value creation using chaos and complexity theories, systems thinking and quantum mechanics to explore a more holistic view of project management. Drawing on these bodies of knowledge, the author proposes the existence of an ecosystem that surrounds projects, explains how the project and its ecosystem are distinct, but co-dependent entities, and shows why both need to be managed using very different competencies.

"An essential guide for any professional interested in understanding how to implement and influence change"Prof. Adam Boddison, - Chief Executive, Association for Project Management Leading change in organizations is always hard, but this original, game-based handbook will at least make it much more fun! Based on real-life case studies and reflecting the most common challenges facing any change ninja, this is a story where you get to make the decisions at each stage, and discover the impact of your choices. This interactive approach will appeal particularly to non-linear thinkers and those who learn best through action and application. It's pragmatic, focusing on tips for getting people on board and on identifying small, doable 'ninja moves' that gain traction and build momentum by stealth. After lots of training in things like project management, agile change and leadership, Dr Tammy Watchorn discovered none of this really helped as the focus was always on process rather than people. By understanding how people work instead, she soon found she could deliver successful change by stealth with ninja moves.

* Uniquely cover sustainable construction and regenerative construction from the construction project manager's perspective, not the building designer * Links construction to the UN SDGs * Easy to follow structure makes it ideal for use in undergraduate programmes in construction, architecture and engineering

This book examines how safety failings during the use of any designed product or system-be it a car, a building, or a chemical plant-can be mitigated through effective understanding of the conditions and controls surrounding its use. Drawing on historical failures and their own real-world experience, Dr Andy Painting and David England explain how corporate culture, engineering safety, personnel selection, and proper safety auditing are key ingredients to maintaining safety in all aspects of an organization's operations. This effective strategy is also crucial to linking back to the design of future products in establishing where operational failures have been identified and can therefore be "designed out" in future iterations. The book challenges silo thinking among the various safety-related disciplines and shows how this can be counter-productive to effective safety management. Effectively Managing the Case for Safety draws on key features from engineering, design, and health and safety processes, which, when used cohesively, promote a better working environment for everyone and help to reduce wasted time, money, and effort for any organization. Safety is tracked from the initial design stage through any product's entire service life and includes evidence of how safety affects, and is affected by, all those who interact with a product, system, or project. Following their first book, An Effective Strategy for Safe Design in Engineering and Construction, which demonstrated how current construction regulations can be used as a framework to ensure that safety is embedded into the design of virtually any product from machinery to buildings, this follow up book defines what safe is, how it is initially derived, and how the operational safety of any product, during its in-use phase, can be managed and assessed. The result is not only to ensure compliance with relevant regulations but also to actively ensure the ongoing safety of all those who interact with a product or project.

This book provides a powerful insight into strategic portfolio management and its central role in the delivery of organisational strategy, maximisation of value creation, and efficient allocation of resources and capabilities to achieve organisational strategic objectives. The book makes a valuable contribution to the development of thinking on the translation of strategy into actionable work. Whether you are a senior manager building a high-performing strategic portfolio for your organisation or an academic searching for new perspectives on strategy execution through portfolio management, you will find great significance in this book. Twenty-eight chapters in four sections provide multiple perspectives on the topic, with in-depth guidance on organisational design for strategic portfolio management and covering all process, capability, and leadership aspects of strategic portfolio management. The book includes several detailed case studies for the effective deployment of strategic portfolios, bringing together theory and practice for strategic portfolio management. This book is particularly valuable for advanced undergraduate and postgraduate students of project and portfolio management, strategic management, and leadership who are looking to expand their knowledge within the multi-project environment. Highly practical and logical in its structure, it also shows project management professionals how to effectively manage their business portfolios and align this with their business strategy.

This book aims to account for how project learning and adaptation occurs through Developmental Evaluation (DE), especially under conditions of uncertainty, complexity and change. Drawing on enactive cognitive science, the author presents a DE framework designed to augment traditional monitoring and evaluation activities. Discussing this framework in detail, the author also reports upon an extended case project investigating the sustainability of a market town in the UK. The framework aims to support the reader in capturing second-order learning and exploring opportunities for innovative responses to dynamic, uncertain and complex operational conditions. Recommendations are offered for future research, and how the framework might be incorporated into the design and funding of projects deployed to work with wicked problems.

The book is a synthesis of the state-of-the-art in project management concepts and techniques. The author places particular emphasis on precedence diagramming (PDM), at present the most widely used schedulingmethod. New theoretical improvements of PDM are presented, several for the first time in a book, such as: maximal type of precedence relationships, calculating the minimal and maximal available project durations, levelingresources when maximal relationships are used, and precedence diagramming time-cost trade-off. Discussions of computer implementation are included throughout the book. A PC-based software package called ProjectDirector', containing the theoretical improvements described in the book, is available from the author. Audience: Researchers, and undergraduate and graduate students in civil engineering, industrial engineering and operationsresearch, as well as practitioners, managers, and contractors interested in project management.