This book explores how to design and implement planning & control (P&C) systems that can help organizations to manage their growth and restructuring processes in a sustainability perspective. The book is not designed to enable the reader to become an experienced system dynamics modeler; rather, it aims to develop the reader's capabilities to design and implement performance management systems by using a system dynamics approach. More specifically, the book shows how to develop system dynamics models that can better support an understanding of: -What is organizational performance and how to frame and measure it; -How to identify and map the processes underlying performance; -How to design and implement a dynamic performance management system and link it to strategic planning; -How to tie strategic resource dynamics to processes and performance indicators; -How to link strategic resources, and performance indicators to responsibility and incentive systems. Using a dynamic performance management approach can improve an organization's capability to understand and manage the forces driving performance over time, as well as set goals and objectives that may properly and selectively gauge results and match them to the key responsibility areas in the planning process. The dynamic performance management approaches covered in the book are beneficial to performance management analysts, enabling them to frame their professional field within the broader context of the system. The book also includes numerous case studies and dynamic performance management models for providing examples of how dynamic performance management works in practice. In addition, a literature review is included to provide a guideline for further improvements to those readers who wish to develop relevant, specific, and detailed system dynamics modeling skills and to establish the foundation for teaching system dynamics applied to performance management in organizational and inter-organizational contexts. This is particularly relevant for graduate students who have taken system dynamics courses and need to apply their own skills to business and public management.

This book presents an overall picture of both B2B and B2C marketing strategies, concepts and tools, in the aeronautics sector. This is a significant update to an earlier book successfully published in the nineties which was released in Europe, China, and the USA. It addresses the most recent trends such as Social Marketing and the internet, Customer Orientation, Project Marketing and Con current Engineering, Coopetition, and Extended Enterprise. Aerospace Marketing Management is the first marketing handbook richly illustrated with executive and expert inputs as well as examples from parts suppliers, aircraft builders, airlines, helicopter manufacturers, aeronautics service providers, airports, defence and military companies, and industrial integrators (tier-1, tier-2). This book is designed as a ready reference for professionals and graduates from both Engineering and Business Schools.

This book offers a collection of cutting-edge research on the Theory of Inventive Problem Solving (TRIZ). Introduced by Genrich Altshuller in 1956, TRIZ has since been used by engineers, inventors and creators as an essential structured innovation method at businesses and organizations around the globe. The chapters of this book showcase work by selected authors from the 'TRIZ Future' conferences, which are organized by the European TRIZ Association (ETRIA). The chapters reflect an international mix of new ideas on TRIZ and knowledge-based innovation, highlight recent advances in the TRIZ community, and provide examples of successful collaboration between industry and academia. The book first introduces the reader to recent methodological innovations, then provides an overview of established and new TRIZ tools, followed by a collection of case studies and examples of TRIZ implementation in various scientific and social contexts.

Covers the entire process of risk management by providing methodologies for determining the sources of engineering project risk, and once threats have been identified, managing them through: identification and assessment (probability, relative importance, variables, risk breakdown structure, etc.); implementation of measures for their prevention, reduction or mitigation; evaluation of impacts and quantification of risks and establishment of control measures. It also considers sensitivity analysis to determine the influence of uncertain parameters values on different project results, such as completion time, total costs, etc. Case studies and examples across a wide spectrum of engineering projects discuss such diverse factors as: safety; environmental impacts; societal reactions; time and cost overruns; quality control; legal issues; financial considerations; and political risk, making this suitable for undergraduates and graduates in grasping the fundamentals of risk management.

Collaborating in virtual teams is a new reality in modern project management and work environments. Its emergence calls for an extensive analysis and re-alignment on the part of organizations, so as to help virtual teams maintain 'strategic momentum' - a concept that this book introduces. Strategic momentum represents perseverance with regard to pursuing a virtual team's strategy; a 'flywheel' concept that drives the team members to concentrate on the project tasks until they have reached their shared goal. The authors present a design science based model, together with an in-depth qualitative study involving eight virtual R&D project teams. In this model, strategic momentum is assessed in terms of empowerment, team task insight, and collective commitment. These three determinants can be promoted and sustained by various contextual factors and interventions on the part of the management. The authors also provide a wealth of practical tips to help practitioners and consultants generate and sustain strategic momentum in their own contexts when working with virtual teams.

The author brings to this book many years of essentially practical, real life experience in setting up and running very large offshore profjects. He outlines in detail the tools, techniques and processes necessary for understanding and effectively controlling the myriad factors which contribute to bringing any project, not only offshore, in at the budget figure. The book will be essential reading for any manager whether student or practising.

Aligning an organization's goals and strategies requires specifying their rationales and connections so that the links are explicit and allow for analytic reasoning about what is successful and where improvement is necessary. This book provides guidance on how to achieve this alignment, how to monitor the success of goals and strategies and use measurement to recognize potential failures, and how to close alignment gaps. It uses the GQM+Strategies approach, which provides concepts and actionable steps for creating the link between goals and strategies across an organization and allows for measurement-based decision-making. After outlining the general motivation for organizational alignment through measurement, the GQM+Strategies approach is described concisely, with a focus on the basic model that is created and the process for creating and using this model. The recommended steps of all six phases of the process are then described in detail with the help of a comprehensive application example. Finally, the industrial challenges addressed by the method and cases of its application in industry are presented, and the relations to other approaches, such as Balanced Scorecard, are described. The book concludes with supplementary material, such as checklists and guidelines, to support the application of the method. This book is aimed at organization leaders, managers, decision makers, and other professionals interested in aligning their organization's goals and strategies and establishing an efficient strategic measurement program. It is also interesting for academic researchers looking for mechanisms to integrate their research results into organizational environments.

All companies draw on resources outside the business, and have to compete with other enterprises to attract these resources. Standard texts on management and organization argue that the best way to get ahead in business is by getting a firm grasp of this external environment, by 'representing' it internally. Kaj Koskinen claims that this is the wrong approach.
He argues that business knowledge doesn't just represent the world outside the company but is a construction of the company and the people working in it. The success of a company depends less on how clearly it represents the external environment than on factors such as institutional memory, a culture of trust and appropriate organizational mechanisms for learning. In short, the most successful companies are those which are what the author calls autopoietic knowledge systems. In this book, he presents a novel scheme for understanding knowledge creation and learning in project-based enterprises. He shows how autopoietic knowledge systems can be built and the benefits they can bring.
All scholars and students of knowledge management will benefit from the radical new approach to business organization presented in this book. It will also be of great interest to knowledge managers looking to understand how they can drive their businesses forward.

This book of proceedings collectsfifty-one papers presented at the inaugural Colloquium of Administrative Science and Technology (CoAST 2013) event, held at Kuching, Sarawak, Malaysia. It has been reviewed by 750 experts world-wide and covers three main areas Administrative Science and Technology, Management, and Arts and Humanities. The papers in this volume reflect:

the importance of the social sciences in academia and in the nations social-economic growth;

the multi-disciplinary and trans-disciplinary nature of academia that transcends the broad areas of the social sciences;

the increasing trend towards fundamental studies in the social sciences, management, and the arts and the humanities, which have been characterized under the overarching theme of administrative science and technology;

the growing demand for research outcomes affecting the public and private sectors service processes. The other overlapping niche areas affecting the civil service scope will ensure more interest in and readability of the findings showcased in this proceedings book;

the popular and contemporary measurement techniques and methodologies employed within the scopes of the social sciences and humanities;

the noticeably changing trends in administrative science and technology, which will greatly impact the governments of the world, allowing the development of a better understanding of governmental processes and their impact on key performance and e-service deliveries. The reporting on technology-based services will improve the public sector s agility;

a knowledge-sharing agenda for other developing and less developed nations to emulate;

some of the major generic developments that have taken place in these thematic areas of CoAST 2013."

Effective Project and Change Sponsorship addresses the challenges that organizations face surrounding the sponsorship of projects and change initiatives. This long overdue book provides techniques, remedies, and approaches to improve the way these initiatives are sponsored, led, and executed to ensure context, alignment, and a focus on value creation. Readers will learn key concepts about specific aspects of project sponsorship, including overcoming the most common and challenging project-related obstacles, connecting the key elements of project and change management, and advanced techniques to effectively engage stakeholders and manage their expectations. This book provides a comprehensive and holistic approach to sponsoring initiatives across the organization. It gives sponsors a toolbox to deal with a variety of challenges and situations in any type of project life cycle (including agile and waterfall). Sponsors will learn how to lead their initiatives from inception to success by reducing waste, redundancies, misunderstandings, and misalignments. In addition, they will also discover how to overcome organizational silos, effectively handle organizational politics, and facilitate the building of high-performing teams. This guide is designed for senior managers, organizational leaders, project managers, change practitioners, and anyone who is involved in leading initiatives in the organization-including managers of PMOs, members of steering committees, and "accidental" project or change sponsors.

Most business leaders struggle mightily when transitioning from working in the U.S. or any modern country to working in Shanghai, Dubai, Nairobi or Pune. Despite organizational efforts to facilitate this transition through training and coaching, leaders often find themselves bewildered and frustrated by the unwritten and often unacknowledged cultural dictates of a given country. These leaders struggle with everything from motivating direct reports to getting deals done. They discover that their best practices have little to do with the practices that have been ingrained in societies for thousands of years. This book is written to provide inside information about working outside traditional business environments. It presents nine rules that will serve leaders well no matter where they're stationed--Asia, South America, the Middle East and elsewhere. As readers will discover, these rules are not taught in typical global leadership courses. Instead, they have emerged from the work of the authors with leading companies in foreign countries or from our efforts to coach others in all parts of the globe.

Business Principles for Landscape Contracting, fully revised and updated in its third edition, is an introduction to the application of business principles of financial management involved in setting up your own landscape contracting business and beginning your professional career. Appealing to students and professionals alike, it will build your knowledge of financial management tools and enable you to relate their applications to real-life business scenarios. Focusing on the importance of proactive financial management, the book serves as a primer for students in landscape architecture, contracting, and management courses and entrepreneurs within the landscape industry preparing to use business principles in practice. Topics covered include: Financial management and accountability Budget development Profitable pricing and estimating Project management Creating a lean culture Personnel management and employee productivity Professional development Economic sustainability.

Understanding the roles of editors, and the processes of editorship in knowledge dissemination, are highly relevant issues for most scholars. Written by leading scholars with strong editorial experience, this book will serve as a guide for editors and scholars wishing to become editors in management and behavioral sciences.

This book identifies ten linguistic traps in our everyday language usage and provides philosophical justification for a method of determining internally consistent definitions of groups of related terms that avoid all ten traps. Various examples and applications of this method are given throughout. The book demonstrates how the seemingly straightforward matter of our understandings of the meaning of words can have major implications for the exercise of power. This book illustrates how this insight originated from management research into project governance that found lack of agreement on the definition of that term, as well as on many other important management terms. To resolve this, the impacts of evolution, philosophy and linguistics upon our everyday language usage were investigated. The research documented in this book found that the human tool called language works well for describing physical objects but has difficulty producing a common understanding of the meaning of concepts - a problem not restricted to the management field. That field is simply a microcosm that exposes a much more widespread linguistic usage problem affecting our personal, religious and political lives; one that existed at the time of Plato and Aristotle and has laid hidden for millennia. This book includes a lexicon of 70 commonly used but confused or contested management terms, as well as a further 18 such project management terms, all developed by applying its definitional method. The terms include governance, power, ethics, leadership and their associated groups of terms. The book explores how disagreement can be resolved using these new clear definitions and extends this into an analysis of who 'good' ethics are good for. It also incorporates a section on "how to speak management and actually know what you are talking about", written in the style of an 'idiots guide' or 'guide for dummies'. This identifies common, everyday circumstances in which lack of agreed definitions cause avoidable confusion and provides the book's focus on conflict dissolution rather than on conflict resolution.

Strategic alliances have gained widespread attention in the business community, but success factors for cooperation have not been studied rigorously enough. This book reviews new developments in business-oriented economics in order to establish convincing arguments for the efficiency and sustainability of collaborative ventures. It builds on the rich new literature on business process redesign and corporate renewal. Most of these new management concepts still focus on intracorporate restructuring, but have not explicitly dealt with strategic alliances or other types of Inter-institutional arrangements. This book develops process redesign further to enable the study of cooperative projects and (actual symbol not reproducible) networks.

Projects are risky undertakings, and modern approaches to managing projects recognise the central need to manage the risk as an integral part of the project management discipline. Managing Risk in Projects places risk management in its proper context in the world of project management and beyond, and emphasises the central concepts that are essential in order to understand why and how risk management should be implemented on all projects of all types and sizes, in all industries and in all countries. The generic approach detailed by David Hillson is consistent with current international best practice and guidelines (including 'A Guide to the Project Management Body of Knowledge' (PMBoK) and the 'Project Risk Management Practice Standard' from PMI, the 'APM Body of Knowledge' and 'Project Risk Analysis & Management (PRAM) Guide' from APM, 'Management of Risk: Guidance for Practitioners' from OGC, and the forthcoming risk standard from ISO) but David also introduces key developments in the risk management field, ensuring readers are aware of recent thinking, focusing on their relevance to practical application. Throughout, the goal is to offer a concise description of current best practice in project risk management whilst introducing the latest relevant developments, to enable project managers, project sponsors and others responsible for managing risk in projects to do just that - effectively.

Project management as a discipline has experienced near-exponential growth in its application across the business and not-for-profit sectors. This original, authoritative guide provides both practitioner and student researchers with a complete guide to research practice on project management. In Designs, Methods and Practices for Research of Project Management, Beverly Pasian has brought together original chapters from a veritable who's who of project management research including authors such as Harvey Maylor, Christophe Bredillet, Derek Walker, Miles Shepherd, Janice Thomas, Naomi Brookes and Darren Dalcher. The collection looks at research strategy, management, methodology, techniques as well as emerging topics such as social network analysis. The 38 chapters offer an international perspective with examples from a wide range of project management applications; engineering, construction, mega-projects, high-risk environments and social transformation. Each chapter includes tips and exercises for the research student, as well as a complete set of further references.