This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the "Second Edition" includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies. It is a must-read for any organization interested in achieving breakthrough results.

This volume consists of papers chosen from the Boston Area Public Enterprise Group Conference that was held in 1980 and concentrated on public enterprises in less-developed countries. The Boston Area Public Enterprise Group is composed of scholars dedicated to understanding the public enterprises operating in the world's mixed economies. Public enterprises are government-owned firms that sell goods or services in a market. Involved in public production for private consumption, they are a hybrid of government and private enterprise. Thus, an analysis of public enterprise requires insights from economics, management, political science and law. Each of these disciplines is represented in addressing the following questions: Why public enterprise? Who should control public enterprise? How are decisions made in practice? How do public enterprises behave in international markets? How does risk and uncertainty alter public enterprise decisions'? How are incentive structures to be designed'? How do public enterprises compare with other public policy tools for dealing with particular problems'? The contributions combine theory and practice in analysing a variety of less-developed countries.

The financial issues of nonprofit organizations (NPOs) have increased their importance in recent years, especially after the last global economic downturn. In this way, NPOs have been threatened by a reduction of income, while their work and expenses have not decreased. In this book, the editors bring together several topics that the academic literature has previously addressed, connecting them to each other and evaluating how all these issues are interrelated. Financing Nonprofit Organizations analyses the state of art of all these financial topics and the consequences of the last economic crisis. It dives into the interrelations of these concepts to suggest lines of future research and to reflect on the future of the different sources of funding of the NPOs. It will be of interest to students, practitioners, and researchers interested in initiating and updating their knowledge in the growing field of the financial aspects of the NPOs.

Organizations are being urged to experiment with new structures and processes. A 'process perspective' on organizing is emerging as a major challenge to 'functional' principles of organizing established during the last century. Business process reengineering is one exemplar of process thinking that has received great attention amongst organizational theorists and practitioners. This in-depth account of business process reengineering within a major NHS hospital is an important contribution to the very limited stock of empirical knowledge about new organizational forms, especially in the public sector. The book combines empirical data gathered through an intensive, comparative case study method with strategic choice and neo-institutional theories to analyse the changing context of public organizations, importation of models of organizing from private to public organizations, and dynamics of public sector transformation. The outcomes of the change programme add to our more general organizational knowledge about (a) the impact of corporate change programmes, particularly in professionalized and public sector settings, (b) impediments and enablers of lateral organizing structures and processes, and (c) contradictions within the New Public Management between functional and process principles for organizing.

The transformation of Britain's energy policy in the last two decades has been more radical than any such change in developed economies. Since 1979 the great state energy monopolies created after the Second World War have been privatised and made subject to competition. Images of Arthur Scargill and the miners' strike of the 1980s remain vivid, but what effect has the new market philosophy had on Britain's energy industries? Since 1979 the National Coal Board, British Gas, and the Central Electricity Generating Board have all been broken up. Energy trading, electricity pools, auctions, and futures markets first developed, but they failed to solve the old energy policy problems of security of supply and network integrity, and the new ones of the environment and reliance on gas. The government introduced a new regulatory regime as a temporary necessity but regulation did not wither away, rather it grew to be more pervasive. Changing the ownership of the industries did not reduce the government's involvement, it simply changed its form. The 1980s and 1990s were years of energy surpluses and low fossil-fuel prices. There was little need to invest, and much of the investment in the so-called dash for gas was artificially stimulated. The new owners sweated the assets, and engaged in major financial engineering. Takeovers consolidated the industry into a smaller number of dominant firms. As investment priorities became more urgent, with the environmental pressures of climate change and the gradual switch to imported gas, the market philosophy was found wanting. Energy policy could not rely solely on the market. And it is the government which finds itself responsible for resolving the core issues of energy policy. Helm's book tells this story. It is a major study of the new market approach to energy policy in Britain since 1979. It describes the miners' strike, the privatisations of the gas, electricity, nuclear generation, and coal industries, and looks at events such as the dash for gas, regulatory failures in setting monopoly prices, and the takeovers and the consolidations of the late 1990s. Helm sets out the achievements of the new market philosophy, but also analyses why it has ultimately failed to turn energy industries into normal commodity businesses. The revised paperback edition includes a new chapter on the White Paper on a low-carbon economy and updated discussions on nuclear power, to incorporate the 2003 Nuclear White Paper, price reviews, and emissions trading.

In this 1995 study of the causes of nationalisation, experts in British industrial history analyse the public ownership debates, and explain how many well-informed and moderate groups came to believe that the public ownership of certain major industries would be economically beneficial. During Attlee's Labour governments of 1945-51 a number of important industries, including coal, electricity, the railways and gas were taken into public ownership, and legislation was passed for the nationalisation of the steel industry. It was then argued that nationalisation would lead to an improvement in the efficiency of these key sectors, on which the rest of British industry depended for inputs. This study examines the historical issues and uses detailed case studies of industries to explore the public ownership debate.

Public ownership is more widespread and popular in the United States than is commonly understood. This book is the most comprehensive and up-to-date analysis of the scope and scale of U.S. public ownership, debunking frequent misconceptions about the alleged inefficiency and underperformance of public ownership and arguing that it offers powerful, flexible solutions to current problems of inequality, instability, and unsustainability- explaining why after decades of privatization it is making a comeback, including in the agenda of Jeremy Corbyn's Labour Party in Britain. Hanna offers a vision of deploying new forms of democratized public ownership broadly, across multiple sectors, as a key ingredient of any next system beyond corporate capitalism. This book is a valuable, extensively researched resource that sets out the past record and future possibilities of public ownership at a time when ever more people are searching for answers. -- .

According to conventional wisdom, public ownership of industry in post-war Britain led, invariably, to under-performance. This book casts doubt upon this view by showing that, as far as the labour productivity record of the expanding state-owned industries is concerned, this was clearly not the case. The book compares the 1954-79 labour productivity record of 5 expanding public sector industries to that of 24 expanding, capital intensive, mass-production industries in the British private sector. The author shows that the public sector industries' labour productivity growth was significantly faster than that of the private sector industries. Strikingly, he also finds that the state-owned industries were narrowing their productivity gap with their US counterparts at a significantly faster rate than the private sector industries. Dr Iordanoglou concludes that it is possible that public ownership had - in the historical period investigated - a long-term positive effect on these industries. This book will be of great interest to scholars of industrial economics, public sector economics and economic history.

What does strategic planning for public and non-profit purposes look like? How does strategic planning differ from other kinds of planning, and how can these different approaches be reconciled? How can strategic planning and implementation be linked effectively to create strategic management? How can strategic management for public and non-profit purposes be tailored to fit differing circumstances, including those facing governments, public agencies, state enterprises, privatized enterprises, and non-profit organizations? What is the proper role for elected or appointed policy boards when it comes to strategic management? How can participation by key stakeholders be managed? How should various planning tools be used in strategic planning?

This selection of papers from Long Range Planning-The International Journal of Strategic Management provides answers to these questions by presenting a variety of approaches to the improvement of strategic thinking and acting for all those who wish to sharpen their skills and improve their strategic planning and management efforts for public and non-profit purposes. It also describes some of the problems which can occur in the application of what is fast becoming a standard part of the management repertoire of public and non-profit organizations.

Large-scale, complex systems like the health sector or transport are a challenge to manage; traditional strategic approaches often fail due to the diversity of different stakeholders and the lack of a cohesive strategy language that all within it can understand. What is needed in such systems is a new, fresh, scalable, "open source" framework: one that is "editable" by those at all levels within the organisation. This book provides practitioners and managers within any organisation with a 9-stage modular toolkit for all strategic steps. Utilising Phil Driver's PRUB framework, which innovatively centres on end-user actions instead of benefits - what do you want to do? - it enables all stakeholders from entry level to executive to actively participate in strategy validation and implementation. This book will enable practitioners with skills in any one of the 9 stages to enhance their skills in that stage but also, most importantly, to link their work in any one stage with all the other stages. The book will also help senior executives to coordinate the full 9-stage sequence in large-scale and complex environments. Following on from Phil Driver's groundbreaking Validating Strategies, this book covers all 9 stages of strategy, from end-user engagement through to post-implementation review. It will prove game-changing reading for any manager, executive or practitioner that needs a more effective strategic approach, manages a large or complex system in the public sector, or wants to enable and empower talent at all levels of their organisation.

In this absorbing narrative, Barry E.C. Boothman traces the history of Abitibi Power & Paper Limited alongside the rise and fall of the newsprint industry and the advent of Canadian corporate capitalism. In the first half of the twentieth century, Abitibi was Canada's biggest manufacturer - an apparent success story after the Wall Street crash of 1929 and a company deemed "too big to fail" - but the company eventually ended up at the centre of the longest and most controversial bankruptcy in Canadian history. Moving from the frontier areas of northern Ontario to the heart of the continental economy, Corporate Cataclysm shows how competitive strategies, industrial organization, corporate finance, and law combined with the empire-building dreams of entrepreneurs and the concerns of politicians to generate an economic disaster. It then chronicles the disputes and intense strife that plagued Abitibi's fourteen-year receivership.

The Grammar Made Easy series is ideal for complete beginners as well as for those non-linguists who have some knowledge of the language but need to know the basics of grammar to progress beyond phrasebook level. The books consist of seven units that present basic grammar topics in an accessible and non-patronising manner. The downloadable resourcesprovide extensive interactive grammar practice, it contains around 220 activities (those included in the book plus extra ones) covering all the language in Italian Grammar Made Easy. Learners work at their own pace and move through the different sections with ease. Numerous grammar tips are at hand if needed. All the correct answers will be recorded so that learners can practise their listening and pronunciation skills. The downloadable resources can be used with the book or on its own as a revision tool.

- Uses a case analysis approach to explore the interrelationship of business, society, and government - Animates technical concepts through cases, case questions, personal and professional applications, ethical dilemmas, and practical exercises - Exposes students to real-world business concerns to stimulate critical thinking about concepts

Providing human service through markets is inherently problematic. Quality care is critical and unsatisfactory human service greatly influences people's quality of life. Yet, profit for human service providers is essential for sustainable service provision. This book focuses on striking a balance between human services' need for quality assurance and market providers' need for profit.

Specifically designed for health visitors, general practitioners, nurses, dietitians and nutritionists, this is the first book to clarify the suggested balance of different foods and food groups needed to provide a healthy diet in infants. It interprets government recommendations and current research to give health professionals completely up-to-date, highly detailed advice in a practical, easy-to-read format. Tables and figures are widely used to illustrate complex concepts and aid understanding. It is ideal as a daily reference. Healthcare policy makers and shapers will also find much of interest to assist in the provision of new guidance.

Public administration is a craft that demands real-world application of concepts and theories often learned in a classroom. Yet many students find it difficult to make the leap from theory to practice completely unaided. The Public Administration Workbook, 8e is specifically designed with the theoretically-grounded, practice-minded student in mind. It reviews scholarship in political science, law, industrial psychology, and the sociology of organizations and then allows students to see how these intellectual fields inform the analytical and managerial tasks that comprise public administration. Where standard public administration textbooks examine the nature of public agencies and explain how bureaucracies relate to other institutions, this workbook promotes a more effective way of learning-by doing-and more directly prepares those who will pursue careers in public agencies. Each chapter begins with a discussion of relevant concepts and scholarship before moving into a hands-on exercise analyzing core analytical and management challenges. This edition includes an all-new exercise on contract negotiation, many international examples interwoven throughout the book, and a fully updated HRM section to reflect alternative ranking and compensation systems. Each chapter is further supported by a detailed Instructor's Manual written by the author to guide instructors on solutions, explanations, and ideas for using or modifying the exercises to fit a variety of course needs, as well as downloadable datasets and exercises, providing students with a unique opportunity to apply and test classroom concepts outside of the job.

The Routledge Handbook of International Local Government conducts a rigorous, innovative and distinctive analysis of local government within a comparative, international context. Examining the subject matter with unrivalled breadth and depth, this handbook shows how different cultures and countries develop different institutions, structures and processes over time, yet that all have some features in common - the most obvious of which is the recognition that some decisions are better made, some services better delivered, and some engagement with the state better organised if there is structured organisational expression of the importance of the local dimension of all these factors . Thematically organised, it includes contributions from international experts with reference to the wider context in terms of geographies, local government modes, recent developments and possible further lines of research. It has a wide academic appeal internationally and will steer a course between the two dimensions of mono-jurisdictional studies and 'cataloguing' forms of comparison. The Routledge Handbook of International Local Government will be essential reading and an authoritative reference for scholars, students, researchers and practitioners involved in, and actively concerned about, research on local government.

We can all point to random examples of innovation inside of healthcare information technology, but few repeatable processes exist that make innovation more routine than happenstance. How do you create and sustain a culture of innovation? What are the best practices you can refine and embed as part of your organization's DNA? What are the potential outcomes for robust healthcare transformation when we get this innovation mystery solved? Loaded with numerous case studies and stories of successful innovation projects, this book helps the reader understand how to leverage innovation to help fulfill the promise of healthcare information technology in enabling superior business and clinical outcomes.

After a long decline in American manufacturing in the 2000s - manufacturing employment fell by one third, 64,000 factories closed, manufacturing capital investment and output suffered, and the productivity rate dropped during this period. Simultaneously, the U.S. had been systematically shifting production abroad, and the decline in production capability was starting to affect innovation capacity - which had long been viewed as a core strength of the U.S. economy. This book reviews the origins of the policy response to this dilemma, which came to be called "advanced manufacturing." It traces the way the foundational concepts were developed in a series of reports from in and out of government. It explores how, for the first time, an innovation system response was considered and developed to strengthen the U.S. production system. It examines the key new policy mechanism created by the Administration and supported by Congress, the manufacturing innovation institutes, a complex public-private collaborative model to develop new production technologies and processes, with supporting workforce education. It reviews how the new institutes are working, lessons learned as they have started up and possible enhancements that could expand their policy reach. While this model may create efficiencies and productivity gains to help put existing U.S. manufacturers back in competition with lower cost and lower wage competitors abroad, there is a second problem - the U.S. innovation system based on venture capital for implementing the IT and biotech innovation waves of the late 20th century now largely shifted to support software firms, abandoning manufacturing startups. This is now driving the next generation of manufacturers to production abroad, which will have significant societal consequences longer term. This monograph reviews new models to tackle this problem, essentially substituting technology and knowhow rich spaces for capital.

The concluding volume of "The New York Times" bestselling trilogy
One of today's most outspoken and respected political commentators asks: How can our democracy function when the key institutions of government no longer operate as intended by the Constitution? Stepping back to assess three decades of nearly continuous Republican rule, John W. Dean surveys the damage done to the three branches of government and traces their decline through the presidencies of Nixon, Ford, Reagan, Bush I, and Bush II. Speaking to what the average moderate citizen can do to combat extremism, authoritarianism, incompetence, and the Republicans? deliberate focus on polarizing social issues, "Broken Government" is a must-have book for voters this election year.

A guide to the politicos, money men, lobbyists, and deal makers who really run America

What foreign country has the power to send America crashing into a recession? Why is the USA still dangerously dependent on oil, when viable energy alternatives have existed for decades? Who made the call that we should return to nuclear energy--and then took a high-paying position with a nuclear company? Which youth group was a spawning ground for many contemporary power mongers? What lobbyists and special-interest groups are running the show on Capitol Hill--and exactly what tools of persuasion are they using?

Melissa Rossi answers these questions and more in this timely and topical guide to who's pulling the strings behind the scenes of American politics. This latest edition of Rossi's popular What Every American Should Know. . . series puts the spotlight on our own backyard, covering topics like:
- Which groups ensure that Americans pay more for drugs than any other nation
- How our immigration laws are damaging the U.S. economy
- Who's telling the school boards what your child will learn
- Who really benefits from U.S. foreign policy
- How corporations and government agencies are spying on us
- Why we should avoid electronic voting
- Who killed the electric car and who exposed it
Organized by topic for easy reference, "What Every American Should Know About Who's Really Running America" shows Americans what is going on behind the scenes and how they can counterbalance the influence of a small, powerful elite to put the power back where it should be--in the hands of the people.

"Ninety percent of the world's oil reserves are entrusted to state-owned companies. Originally created as political instruments, these so-called national oil companies (NOCs) face new demands amid today's dwindling oil reserves and simmering social pressures. Increasingly, state-owned oil firms-particularly in the Middle East-are having to balance the political demands of their governments with the need to be commercially competitive. In this ground-breaking new volume, Valerie Marcel draws on unprecedented access to the politicians, engineers; and businessmen directing five Middle Eastern state oil companies to shed light on one of the most secretive segments of the international oil industry. The author tells the stories of Saudi Aramco, Kuwait Petroleum Corp., the National Iranian Oil Co., Sonatrach of Algeria, and the Abu Dhabi National Oil Co.-oil titans which together produce one quarter of the world's oil and hold half of the world's known oil and gas reserves. Dr. Marcel explains the complex bond between each state and its oil company, tracing the relationship's evolution from the politically charged days of foreign concessions to today's world of profit-driven decisionmaking. Drawn from over 120 interviews with company executives, middle managers, and oil-ministry officials, the author identifies a number of surprising new trends in these companies' strategy, and she paints a picture of their nascent sense of corporate identity. The book provides rare, up-to-date insight into how state-owned companies are striking a balance between their national mission and their commercial needs. The book also provides an insider's guide to these companies' unique culture. Executives and researchers in the region-both inside and outside the oil industry-will find it a valuable tool for understanding business in the Middle East. "

'One of the most important books I've read in years' Brian Eno We are losing the commons. Austerity and neoliberal policies have depleted our shared wealth; our national utilities have been sold off to foreign conglomerates, social housing is almost non-existent, our parks are cordoned off for private events and our national art galleries are sponsored by banks and oil companies. This plunder deprives us all of our common rights, recognized as far back as the Magna Carta and the Charter of the Forest of 1217, to share fairly and equitably in our public wealth. Guy Standing leads us through a new appraisal of the commons, stemming from the medieval concept of common land reserved in ancient law from marauding barons, to his modern reappraisal of the resources we all hold in common - a brilliant new synthesis that crystallises quite how much public wealth has been redirected to the 1% in recent decades through the state-approved exploitation of everything from our land to our state housing, health and benefit systems, to our justice system, schools, newspapers and even the air we breathe. Plunder of the Commons proposes a charter for a new form of commoning, of remembering, guarding and sharing that which belongs to us all, to slash inequality and soothe our current political instability.

Central government in Britain spends in the region of GBP24 billion a year in goods and services, presenting a massive opportunity for procurement innovation and design. Customer satisfaction is paramount and failure to provide it can be linked to poor specification or the lack of incorporation of key determinants. The case studies chosen for this book show current best practice processes and display how building in sound procurement and design criteria in the early stages produces decisions that meet the customer's needs. Case studies in Public Sector Procurement and Design is a study aid to specifically support the professional stage syllabus of the Chartered Institute of Purchasing and Supply Graduate Diploma and other graduate and post-graduate programmes available across the UK and abroad. Sponsored by the Design Council with a foreword written by the Chief Executive