After many years of continuous development, operational risk management can now be regarded as an important and independent management discipline in its own right. It is a value-adding activity that has a direct or indirect impact on the bottom-line performances of organisations. It is fundamentally concerned with good governance and involves consistent alertness and continuous improvement. As a result, it is essential for business managers at all levels to understand the concept of operational risk management and its methodologies.

Operational risk management will assist organisations to develop and implement an operational risk management process that will support the achievement of business objectives in a way that proactively addresses risk exposures and identifies potential business opportunities. In addition, Operational risk management attempts to bridge the gap that exists between some of the theoretical concepts of operational risk and the practical implementation. It deals firstly with the development phases of operational risk, and then illustrates the effective application of an operational risk management process. It also discusses relevant issues in the field and how to deal with risk exposures that could disrupt business processes and systems, with the achievement of business objectives and with the wellbeing of employees.

Operational risk management is aimed at students, as well as at managers interested in the management of operational risk.

How do you prepare to start a business in South Africa? Where do you find capital to start your venture? What kind of an entrepreneur will you be? Entrepreneurship: Theory in Practice 3e is a comprehensive text on entrepreneurship which will equip students with the sound theory needed to not only establish a business but also succeed in a new venture. The book is academically sound, offering theory to students and encouraging them to apply this theory through the use of profiles of entrepreneurs, case studies, examples, and review and application questions. The textbook presents the processes and dynamics of entrepreneurship in South Africa, integrating theory into local circumstances in an accessible way, addressing opportunities and highlighting challenges. The third edition of Entrepreneurship: Theory in Practice is suitable for senior undergraduate students studying entrepreneurship at university or university of technology.

Sociopolitical occurrences in recent years have, if anything, brought to the fore the close relationship between developments in the labour market and progress on the socio-econo-political terrain. The ideological divides in South Africa are especially apparent in the labour market, and these compound the basic conflict between the objectives of protecting basic worker rights on the one hand, and increasing economic growth on the other. The South African labour market contains an abundance of information about labour markets in general and the South African labour market in particular. The South African labour market has a down-to-earth and practical approach. It considers the evidence and identifies some urgent discussion points about the sensitivity of employment to economic growth. Three appendix chapters deal extensively with the impact of globalisation on the labour market, how other countries have managed the challenges of globalisation, and consensus-seeking institutions such as Nedlac. Questions and study suggestions are included at the end of each chapter. The South African labour market is aimed at economics students as well as general readers wanting an overview of the South African labour market. The late Dr Frans Barker was a senior executive at the Chamber of Mines. During his career, he was also vice-president of the Economic Society of South Africa and president of the Industrial Relations Association of South Africa. He served on governing structures of Business Unity South Africa (BUSA), was a commissioner for the Commission for Employment Equity and was also involved in Nedlac in various roles. Dr Barker lectured at a number of universities and was the author of several publications related to labour issues. Derek Yu is an associate professor at the Department of Economics at the University of the Western Cape. He has a decade of teaching experience in undergraduate and postgraduate Labour Economics, and has published comprehensively in this area. He is also the author of the first edition of Basic mathematics for economics students: theory and applications. Pietman Roos has a decade's experience in different civil society organisations including national government, news media and organised business. He has worked on economic policy formulation, commentary, negotiation and advocacy, and has lectured undergraduate economics and jurisprudence.

The notion of 'Quality' in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including lean–Six Sigma and the latest version of ISO 9001, offering an often confusing variety of ways to achieve business excellence.

Quality guru John Oakland’s famous TQM model, in many ways a precursor to these frameworks, has evolved to become the ultimate holistic overview of performance improvement strategy. Incorporating the frameworks that succeeded it, the revised model redefines Quality by:

• Accelerating change
• Reducing cost
• Protecting reputation

The popular, practical, jargon-free writing style, along with ten supporting case studies, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you’ve learned to your practices and achieve sustainable competitive advantage.

Guiding readers through the language of TQM and OpEx and all their recent developments, including data analytics, this book sets out a clear way to manage change. This exciting update of a classic is all the busy student or professional will need to begin understanding how to manage Quality and achieve Operational Excellence.

Financial Accounting: The Question Book 5e accompanies the fifth edition of Financial Accounting: An Introduction. The Question Book is aimed at first-year students of financial accounting at universities and universities of technology and is suitable for CA stream as well as non-CA students.

This text strikes a good balance between rigor and an intuitive approach to computer theory. Covers all the topics needed by computer scientists with a sometimes humorous approach that reviewers found "refreshing". It is easy to read and the coverage of mathematics is fairly simple so readers do not have to worry about proving theorems.

Eric Morris’ Technique in Litigation has been of inestimable value to fledgling advocates and attorneys for four decades. The book is concerned with litigation in both the High Courts and the magistrates’ courts, and provides useful, practical guidance on all aspects of litigation.

The sixth edition of Technique in Litigation has been substantially revised and updated, resulting in a book that still captures Morris’ humour and timeless wisdom, while at the same time being thoroughly topical and practical for the modern lawyer seeking to become a courtroom specialist.

The book will be of value not only to young practitioners still learning the technique of litigation, but also to more experienced practitioners to verify and enhance their courtroom techniques.

The text and features are revised and updated, to reflect relevant legal developments within the recent period. This second edition includes a new chapter which frames methods of truth verification within a multicultural context, drawing upon approaches to evidence presentation and dispute resolution within diverse societies.

The text includes extensive new material that addresses the Electronic Communications and Transactions Act, 2002, and digital and computer-based forensic issues. Content relating to methods of scientific truth verification is expanded to reflect the rapid technological developments within this field.

The text structure is adjusted to ensure greater coherence within the subject matter.Certain areas of content now reflect additional substance to support clear explanation and understanding.

Now firmly established as one of the leading economics principles texts in the UK and Europe, the sixth edition of Microeconomics has been fully updated.

Much revered for its friendly and accessible approach, emphasis on active learning and unrivalled support resources, this edition features brand-new new coverage of the impact of globalization, digitization and the gig economy.

Teach students to maximize their use of mobile devices, make the most of online tools for collaboration and communication, and fully utilize today’s Internet capabilities with the latest edition of Discovering Computers 2018.

Introductory computing students see how technology skills assist in employment and advancing their careers. This edition highlights today’s most current technology trends and developments. Timely coverage now emphasizes web development, how to create a strong web presence, and take full advantage of latest Windows 10. The authors provide helpful suggestions for hands-on exercises, small group activities, and discussion topics that allow students to apply and demonstrate their understanding of each module. Self-assessments open each module and enable learners to focus their study and learn more in less time.

Discovering Computers 2018 presents the key content that students need for success, using an inviting approach that ensures understanding.

Teaching–Learning Dynamics is a field-leading teacher education textbook that has been used by student teachers and beginner teachers across South Africa for over 20 years. The new fifth edition has updated content to: Bring it in line with the Curriculum Assessment Policy Statements (CAPS) and other recent South African curriculum policy changes; include a new chapter on the theoretical foundations of teaching and learning; include a chapter on using media in the classroom. This book is now in a more reader-friendly design and format, including key terms and definitions for each chapter, note boxes in the margins and QR codes linking readers to useful online videos and resources. The aim of this book is to support and empower both students and teachers with as many practical resources as possible including lesson plans, assessment tools, lesson transcripts, case studies and more. It also supports lecturers with a range of additional resources including multiple-choice questions, short answer questions and a range of PowerPoint slides with activities to encourage student participation and engagement.

Thoroughly updated to include the latest research available, THEORIES OF PERSONALITY, 10th Edition takes a unique "theory by theory" approach that carefully guides students through major theories on their way to a comprehensive understanding of personality.

Richard Ryckman's student-friendly writing style offers a straightforward presentation of major theories, helping readers more easily distinguish between them. The text begins by providing a framework that defines personality and emphasizes the science of personality--including the interrelation between research and theory. Next it introduces each major theoretical position with an objective overview of the theorist's basic concepts and principles. It concludes by noting the ways in which the different theories stimulate additional research efforts and by presenting five current research trends resulting from the work of these earlier theorists.

The result is a text that merges the best of classic and contemporary research to equip students with a solid working knowledge of personality.

The Law Student's Dictionary is an invaluable reference work for all law students. The terms have been chosen with the specific needs of the undergraduate student in mind, providing a full insight into legal terminology and ensuring students are familiar with terms they will encounter during their studies.
The dictionary includes substantial entries on core student topics which outline the conceptual importance of key areas, to give students an idea of how these terms have been shaped by, and in turn shape, how lawyers think. Some older terms are also included - -although they are not used to frame the current law, students will come across these words of historical significance in the course of their studies.
The text features cross-referencing of terms and definitions, giving students the opportunity to expand and contextualize their knowledge, and the material is presented in a new two-color page design, which allows for quick and easy navigation.

Part of the Juta’s Property Law Library series, this new edition offers a comprehensive and authoritative discussion of all aspects of property law in South Africa.

The 3rd edition reflects recent developments in case law and literature, and expands extensively on the new comparative sections which include asset forfeiture, constructive expropriation and the public-purpose requirement for expropriation.

The author has won international acclaim for his work in the field.

Tax Law: An Introduction deals with the fundamentals of income tax in a practical and clear manner that makes this book an ideal tool for tax teachers.

Written for students, this much-needed textbook simplifies complex concepts and avoids unnecessary jargon as it explains the key objectives and principles of taxation. The book sheds light on contemporary South African tax law and the most important tax cases. It covers the process of tax collection as well as the interpretation of tax legislation.

Tax Law: An Introduction is intended to ease the teaching and understanding of an often-daunting subject.

This is an introductory text for first year students aiming to become CAs.

This work deals with the concepts in the Conceptual Framework for Financial Reporting as well as key principles from selected IFRSs, to the degree that it is possible in an introductory work on Financial Accounting.

The purpose of this work is to fundamentally prepare students for further studies in Financial Accounting.

Through the development of increasingly complex human social groups, social and economic changes and challenges, industrialisation, technological advancement, global mobility and electronic communication, a significant gap of care has emerged.

The erosion of the intimate social support systems that originally nurtured, protected and developed the human psyche, has necessitated the emergence of various talk therapies as alternative forms of psychosocial and emotional support. Talk therapy toolkit is a practical and accessible text aimed at introducing emergent practitioners to the theory, techniques and practice of counselling and psychotherapy.

Talk therapy toolkit may be used to apply counselling and psychotherapy tools to promote the development of people in various contexts, ranging from healthcare and coaching to the workplace and beyond. Features include illustrative composite case studies and examples from the South African context, learning objectives and practical suggestions on the application of core principles and practices. Chapters on spirituality and neuroscience in psychotherapy will appeal to advanced practitioners and offer beginners a comprehensive overview.

Contents include the following:

• Basic counselling skills
• Supportive psychotherapy
• Grief, trauma and crisis counselling
• Psychodynamic therapy
• Cognitive behavioural therapy
• Narrative therapy
• Motivational interviewing
• Group therapy

Talk therapy toolkit is aimed at beginner therapists, psychologists, psychiatrists, social workers, counsellors, coaches, nurses and health care professionals working in the South African context.

The updated third edition of A Guide to Project Management has been extensively updated to reflect changes in the processes and procedures of project management, global trends and international standards, and the expansion of the Project Management Body of Knowledge.

It also includes a new chapter on Project Management and Development Studies. There are extensive self-assessment questions, group activities, exercises, and guidelines for the completion of a summative assignment/portfolio of evidence based on SAQA Unit Standards and chapter outcomes.

This book of questions, exercises and problems has been prepared to accompany the textbook, A Concepts-based Introduction to Financial Accounting, by David Kolitz. It has corresponding chapters for ease of reference. Questions, Exercises and Problems in Financial Accounting can also be used independently of the Kolitz text as a tutorial tool for financial accounting courses at a tertiary level.

The questions are multiple choice and ensure understanding of a topic before moving on to the exercises and problems. The exercises are generally shorter and less complex than the problems, and can be used to develop proficiency in a topic in which students are expected to reach the standard of the problems. Where the level of the course dictates, the exercises can be used instead of the problems. The problems are longer and more complex in nature, requiring an in-depth understanding of the topic.

In addition, there are three revision sets (after chapters 10, 16 and 21) which provide comprehensive coverage of material covered in earlier chapters. These are also excellent exam preparation material.

An easy-to-read, integrated approach to accounting and finance which dispels much of the mystique surrounding these subjects for students and non-financial managers. This edition incorporates changes in legislation and in attitudes towards financial analysis, the interpretation of annual accounts and the use of financial ratios, as well as chapters on the financial planning process, the cost of capital and risk analysis.

PRECALCULUS: MATHEMATICS FOR CALCULUS, 8th INTERNATIONAL METRIC EDITION prepares students to succeed in future calculus courses.

This best-selling author team emphasizes problem-solving and mathematical modeling as this edition presents concepts with unparalleled clarity and precision. Updated content and revised learning features remove barriers for a carefully planned, inclusive learning experience.

The authors' attention to detail and clarity makes this resource a proven market leader.

These study guides cover the basic concepts and skills required in a subject at first-year level and combine generic academic skills, professional skills and academic content. They simplify difficult concepts and allow the student to practice and apply these concepts. Each chapter covers the key areas of skills, ideas and practice. The step-by-step approach promotes an understanding of complex concepts. Practice for the exam exercises at the end of each chapter help students prepare for the exams. Tips are provided on how to cope with learning in the tertiary environment.

"Everything should be made as simple as possible but not simpler." -Albert Einstein. The authors of this book firmly believe in this principle. This book aims to explain labour law as simply as possible without losing the essence and importance of labour law rules in the workplace.

This book uses plain and understandable language and practical examples to explain concepts. Visual aids such as tables or graphics and mind maps will explain difficult concepts further. In a nutshell, this book is an essential tool for any keen student or reader on the topic. This is a thoroughly revised new book, building on the foundations of the first three editions, but expanded and updated to meet the needs of the students using it.

The fourth edition has:

Peté & Hulmes Civil Procedure: A Practical Guide, Fourth Edition, offers a rigorous, clear and supportive introduction to the theory and practice of civil procedure. The text provides an in-depth comparative view of the procedures of the Magistrates Courts and High Court, and includes discussion of procedures of the Supreme Court of Appeal, Constitutional Court and Small Claims Court.

This fourth edition text is thoroughly revised and updated to address the many developments in case law, and amendments to relevant legislation, rules and forms, that have occurred since the publication of the previous edition of this work. In addition, the fourth edition text includes a new discussion of legal aid in civil matters.

Peté & Hulmes Civil Procedure: A Practical Guide is designed as a learning system that, by enabling a process of mind-mapping, supports effective mastery of the subject matter. The text orientates and guides readers through the many procedures, enabling clear understanding of how these procedures correlate and operate in practice. Various elements underpin the mind-mapping approach, including numerous diagrams that enable readers to quickly comprehend complex systems and procedures. The text offers further useful resources, such as precedents that demonstrate practical application of the subject matter and an extensive glossary of terms.