This updated Basic Guide to Criminal Procedure explains the law of criminal procedure in understandable language and with reference to the rights in the Constitution of South Africa. Useful discussions of relevant cases are included throughout the book. The important forms used in criminal procedure are also provided as annexures at the back of the book. This book is a valuable resource for paralegals, police officers, traffic officials and other law enforcement officers who deal with criminal procedure every day and who must understand and implement the law.

Corruption in South Africa: A Legal Perspective offers a comprehensive analysis of the legal and institutional frameworks addressing corruption in South Africa. With eleven insightful chapters covering the international anti-corruption landscape, domestic legislation, the impact on human rights, public procurement, money laundering, and the critical role of civil society, courts, and commissions of inquiry, this book is an essential resource for anyone seeking to understand the challenges of corruption in South Africa and the legal battle against it.

Designed for academics, policymakers, legal practitioners, students, and the general public, this groundbreaking work sheds light on a crucial issue facing the nation today. It is written in a style and language that make it accessible and easy to understand even for those without any legal background.

This book explains the health and safety measures that employers are required to implement in the workplace to protect their employees and the public against COVID-19. It contains several checklists that systematically work through and simplify the applicable Directions issued by the Minister of Employment and Labour.

The Consolidated Directions on Occupational Health and Safety Measures in Certain Workplaces were published in the Government Gazette on 1 October 2020. They place a legal responsibility on employers to take further measures to safeguard employees and the public against COVID-19. Penalties can be imposed on employers who fail to comply with the Directions (in terms of the Occupational Health and Safety Act).

Research methods can be a daunting topic - Researching Tourism, Leisure and Hospitality for your Dissertation is a unique text that takes away the stress, worry and confusion by providing a step-by-step, user friendly guide to all you need to know to successfully research and compile your dissertation. Researching Tourism, Leisure and Hospitality for your Dissertation provides a discussion of quantitative, qualitative and mixed methods approaches, looking at key differences and similarities. A critical evaluation of these different research approaches is provided and, importantly, a discussion on selecting the appropriate approach(es) for your dissertation, including a discussion and evaluation of mixed methods research. It takes the reader from the initial idea and topics, through to lit reviews, methodology, presenting and analysing results and successfully making conclusions. Unlike other texts available, the text includes case studies based on the author's own research to demonstrate different research approaches and techniques, providing an opportunity for criticism and a discussion on 'learning from mistakes.' Divided into 7 chapters Researching Tourism, Leisure and Hospitality for your Dissertation discusses: * Developing your research topic - including the ethics statement; * Literature review - how to do it and how to get the most from it; * Methodology - which approach (es) are most suitable, with clear links between ontology, epistemology and methodology and how these concepts relate to the actual dissertation; * Presenting Results - how this can be done clearly and coherently * Analysing and Discussing Results - whether they are qualitative, quantitative or mixed methods; * Conclusions: your findings, your limitations and your recommendations. A must-have text for all students on how best to conduct research, compile your findings and to present them in the resulting dissertation. Peter Mason is Professor of Tourism Management, Bedfordshire University, Visiting Professor of Tourism, London South Bank University and has a fractional position as Lecturer, London Metropolitan University.

Zimbabwe’s Constitution of 2013 provides for multi-level government at national, provincial and local level. This book explores the nature, evolution and future of this multi-level system of government against the background of international best practices.

Provincial and Local Government Reform in Zimbabwe: An analysis of the Law, Policy and Practice considers key questions about the multi-level system of government and shows how it radically differs from the old Lancaster House constitutional order.

The roles that provincial and local governments, as well as traditional leaders, fulfil in the new order are examined, the reforms needed to implement the system are outlined, and lessons to be learnt from other countries with multi-level governments are considered.

This book aims to aid the realisation of Zimbabwe’s constitutional goals of development, democracy and peace through effective multilevel governance and contributes to the international discourse on decentralisation and the role of subnational governments in Africa.

Understanding the CCMA Rules & Procedure is an explanation of the Rules for the Conduct of Proceedings before the CCMA, and an invaluable guide to the various CCMA processes and proceedings. Understanding the CCMA Rules & Procedure will assist the reader in understanding a sometimes complicated and confusing set of rules. Each CCMA rule is explained and summarised. In cases where a rule has been interpreted by the CCMA or Labour Courts, the relevant award or judgment is brought to the reader's attention. Understanding the CCMA Rules & Procedure also contains: The text of the rules for easy reference; A useful matrix of CCMA forms and their uses; Templates for rescission and condonation applications; The CCMA guidelines on misconduct arbitration; The code of conduct for CCMA commissioners.

This book is the first South African work on this crucial new tool for the successful investigation and prosecution of crime.

It introduces readers to the biological principles of DNA and emphasises the importance of the chain of custody and pre-trial disclosure. It also looks at the process that a DNA-sample has to go through before a DNA test result can be produced, as well as an explanation of test result interpretation.

The meaning of a DNA match is explained, as well as aspects of population genetics, statistical calculations and DNA databases.

Juta’s Communicable Diseases offers students and health practitioners an up-to-date and concise guide on communicable diseases, including COVID-19, monkey pox and the zika virus. The content includes legal and ethical obligations; myths and misunderstandings about communicable diseases; immunisation and vaccination, reporting of communicable diseases; epidemiology; response to outbreaks, and prevention and management of communicable diseases. The diseases are systematically grouped by their main means of transmission.

Customer service is not a new topic in marketing. Although most marketing texts cover customer service in some form or another, the topic is generally not given the attention it deserves. In a society where customers are becoming more informed, more protected and more demanding than in the past, it makes good business sense to ensure that your customers receive a high level of customer service. After all, a happy customer is a satisfied customer, and a satisfied customer will remember the experience and purchase from you again and again.

Customer Service draws together the important issues regarding customer service. It addresses all the key elements which need to be considered when developing a service strategy for a business. The text is not only written with undergraduate students in mind, but also for the entire spectrum of businesses – both large and small – and for employees at all levels.

This book:

• Considers the topic of customer service within the context of its role in marketing strategy
• Stresses the importance and role of verbal and non-verbal communication
• Highlights the role that physical evidence plays in supporting a service strategy
• Addresses the causes of service failures and how to fix them
• Provides guidance on how to develop a service system
• Shows how technology can be used to enhance customer service
• Gives advice on how to develop and train staff to deliver exceptional customer service
• Addresses the important issues of quality, value, expectations and satisfaction and why they form the foundation of a service strategy
• Outlines the concept of customer experience management and how to apply it to a business

Go 'back to basics' with this concise, clear text on the essentials of nursing care.

• Comprehensively covers all aspects of essential care
• Puts care into context and relates it to current UK Government policy and targets

• Shows how to apply theory in practice using diagrams and case studies

• Uses a 'reflective' theme throughout, in line with current teaching practice

• Explains Clinical Skills in the context of care
• Includes a companion website (www.pearsoned.co.uk/field) to support learning

The book is designed to help the student develop a proactive approach to the assessment, planning, implementation and evaluation of the care that they give. The invaluable advice can be applied to all branches of nursing and to all environments where patients are nursed, whether in hospital, at home or care homes.

Essential reading for nursing students, qualified nurses and all health and social care workers

Municipal Perspectives on Development, Governance and Service Delivery offers insight into the experience, practice and future of local government in South Africa. The book merges practical and theoretical perspectives to inform policy debates, to educate and to guide the practice of local government.

The contributions were written by a diversity of authors working in academia, government and civil society. They offer insight into how local government has changed over the past two decades of democracy and give an account of some of the major issues faced.

Municipal Perspectives on Development, Governance and Service Delivery was edited by Tinashe Carlton Chigwata and Jaap de Visser from DOI at the University of the Western Cape, and Lungelwa Kaywood, formerly of SALGA’s Research Office. The book is a valuable resource to students, academics, practitioners and civil society actors that do research or work in local government.

The Foundations of Modern Nursing in America reprints a distinguished selection of important texts published in this field over the last century, authored by some of the most eminent names in nursing including Lavinia Dock (Secretary for the Council of Nurses for over 20 years), Adelaide Nutting (the first ever professor of nursing), Clara Weeks-Shaw, Darlene Clark Hine, and Susan Reverby. The collection deals with issues such as the education and training of nurses, hospital management, the history of anesthesia, and issues of race and ethics in the nursing profession.

This book provides law enforcement officials with the essential legal knowledge and practical acumen needed for the performance of their duties.

The provision of healthcare services is based on information obtained from various sources at all levels of care, which underpins decision-making in healthcare. Keeping complete and accurate records is part of clinical care provision although often not seen as such. Well-kept records become an advocacy tool speaking for both the patient and the practitioner as they tell a story about the patient’s health history and the care he or she has received.

The focus of this volume of Acta Juridica - Foreign Direct Investment and the Law: Perspectives from Selected African Countries - is the relationship between foreign direct investment (FDI) and the law, within the context of FDI in Africa and the role of the Agreement establishing the African Continental Free Trade Area (AfCFTA).

The book is a compilation of essays by authors who are specialists from across the spectrum of the law, bringing together their diverse contributions under the banner of foreign direct investment. More specifically, the authors consider the law and foreign direct investment from an African perspective, both regionally and country-specific, in the context of bilateral investment treaties, property law, the legal integration of business law, the role of investment and regulatory policies, dispute resolution, tax incentives and labour regulation.

Clear, accessible and jargon-free, BBC French Grammar is the ideal complement to any French language course.

With its emphasis on clear and concise explanation, it provides a handy and authoritative reference guide for learners at home or in the classroom. Well respected and recommended by language tutors, the BBC Grammar range is suitable for adult learners from beginner level to GCSE and beyond.

Private Law in a Changing World honours the work of Professor Danie Visser and celebrates his return to research after almost a decade as Deputy Vice-Chancellor of the University of Cape Town. It considers the ways in which the law of obligations has evolved in response to external forces in both the recent and remote past – or, to switch perspectives, the high degree of internal coherence and continuity which it has maintained over time despite the operation of such forces.

Leading scholars of legal history and private law from six jurisdictions consider topics drawn from across the law of contract, delict/tort and unjust/unjustified enrichment.

Their insights shed light on contemporary debates around the world regarding the value of doctrinal scholarship, and on the debates regarding the decolonisation of private law currently unfolding in South Africa.

The advent of globalisation has increased complexity for organisations, extending supply chains across large geographical areas, making them longer and more difficult to manage than ever before. Megatrends such as global economic shifts, increased consumer awareness, the rise in information technology, global pandemic outbreaks and climate change highlight a range of new challenges facing business. Strategic logistics management takes a systematic approach to managing the entire flow of materials, information, services and finance from raw material suppliers through manufacturing and warehousing, to the end user.

Logistics management covers the operational and strategic aspects of all the components of business logistics from a supply chain management perspective. It focuses on the integration of all business processes that add value to the customer. Terminology is clearly explained, and the main points are illustrated with practical examples.

This book is a comprehensive reference manual which will teach students and practitioners how to interpret contracts in four easy steps.

It illustrates how studying the contract from a sound rational and scientific base enables one to confidently interpret contracts, taking the guesswork out of deciding which factual and legal elements should be considered.

Graduate education and employability stand as the foundational cornerstones of social and economic progress for any nation. These encompass a spectrum of accomplishments, competencies, and individual qualities that significantly enhance graduates' prospects of securing employment and excelling within their selected careers.

Gaining work experience offers young individuals a chance to actively participate in a professional environment, enabling them to grasp the dynamics of the working world, which differs significantly from the school setting.

Simultaneously, it presents businesses with the prospect of enhancing their visibility within the local community and playing a role in shaping the future workforce.

A Reasonable Man: Essays in honour of Jonathan Burchell is a collection of essays published in honour of Jonathan Burchell in recognition of his commitment to the academe and his strong sense of loyalty to the institutions in which he has worked, particularly to students and colleagues.

The breadth and impact of his research in the fields of both delict and criminal justice are attested to by the esteemed multidisciplinary scholars who contributed to this work.

Davis Advantage for Townsend’s Essentials of Psychiatric Mental Health Nursing combines an easy-to-read textbook with an innovative online program to create an immersive learning experience for students and an integrated solution for instructors, whether you’re teaching traditionally or virtually. An access code inside new, printed textbooks unlocks an ebook, as well as access to Davis Advantage. THE TEXTBOOK Whether it’s an entire course on psychiatric nursing or integrating these principles into an existing course, this is the text that’s concise, engaging, and informative. It offers a holistic approach to mental health nursing that explores nursing diagnoses for both physiological and psychological disorders, while highlighting the essential content students need to build a solid foundation. With an entire chapter devoted to caring for patients with mental illness and substance use disorders in general practice settings, this text appeals to all nursing students. ONLINE (DAVIS ADVANTAGE) Using a unique and proven approach across a Learn-Apply-Assess continuum, Davis Advantage engages students to help them make the connections to key topics. Whether teaching in-person or online, this complete, integrated solution aligns seamlessly with the textbook and equips instructors with actionable analytics to track students’ progress, remediate where needed, and facilitate an active learning environment. LEARN—Personalized Learning The foundation of the Davis Advantage platform, Personalized Learning, immerses students in an online learning experience tailored to their needs. Students are assessed on their comprehension of key topics from the text, and then are guided through animated mini-lecture videos and dynamic activities to reinforce learning and bring concepts to life. APPLY—Clinical Judgment Clinical Judgment develops students’ critical thinking and clinical reasoning, helping them to build the clinical judgment skills they need to practice safe and effective nursing care and to prepare for the Next Generation NCLEX® with confidence. Progressive case studies featuring real-life, complex clinical situations challenge students to apply knowledge, make informed decisions, and evaluate outcomes. ASSESS—Quizzing Quizzing uses NCLEX®-style questions for assessment and remediation. Its adaptive, question-based format provides the additional practice students need to test their knowledge, master course content, and perform well on course and board exams.