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New Consumer Behavior Theories from Japan (Hardcover, 1st ed. 2021)
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New Consumer Behavior Theories from Japan (Hardcover, 1st ed. 2021)
Series: Advances in Japanese Business and Economics, 27
Expected to ship within 12 - 17 working days
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This book focuses on a new type of inclusive consumer
decision-making process model (CDM) related to new leading-edge
consumers. There have been two main types of CDMs for consumer
behavior: one is the stimulus-response model and the other is the
information-processing model. The stimulus-response model is
applicable when consumers buy low-involvement products, and the
information-processing model applies for high-involvement products.
Thus consumers' decision making depends on the involvement level
for the products. With the advent of the widespread use of the
Internet, however, the situation has changed. Consumers whose
information sensitivity is high (i.e., among leading-edge
consumers) now use the Internet to search for information even for
low-involvement products. The consumers' decision-making process
depends therefore on their information sensitivity, not on the
involvement level of the products. Also, these leading-edge
consumers become in effect another type of media as they broaden
their experience through the Internet. Under these circumstances,
research about leading-edge consumers and the introduction of a new
CDM is highly significant. This book gathers data about
leading-edge consumers, analyzes these data, then proposes a new
type of CDM called "circulation marketing". Following this model,
not only the previous types of CDM, but also the new kind of CDM,
including share behavior of leading-edge consumers, is explained.
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