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The Road to Servitization - How Product Service Systems Can Disrupt Companies' Business Models (Hardcover, 1st ed. 2019)
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The Road to Servitization - How Product Service Systems Can Disrupt Companies' Business Models (Hardcover, 1st ed. 2019)
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The book describes state-of-the-art product service systems, and
provides a framework to categorize the knowledge surrounding these
systems. It discusses the evolution and spread of the servitization
model across industries, and explores its current and most relevant
applications in industry. Further, the book highlights the model's
strategic value for business and management, operations, and
sustainability and shows readers how to enhance service design and
implementation. The contributors provide the theory behind
servitization as well as the evidence for it, and report practical
and industrial lessons learned. Illustrations, charts, and tables
effectively guide readers through real-world and potential
applications of product service systems, and case studies
describing how companies have innovated and developed award winning
business models are also included. Moreover, the book exhibits the
selection and implementation policies for product service systems
in different industrial environments. Providing comprehensive
information on the product service system phenomenon, this book is
essential reading for researchers and practitioners in the product
service and business industries. It is also of interest to students
and lecturers in business strategy and service management, as it
shows the latest trends shaping the modern contexts in which
companies operate.
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