Problem Driven Management - Achieving Improvement in Operations through Knowledge Management (Paperback, 1st ed. 2004)

Improving service and profits should be the constant aim of the operation side of any company. Beatriz Munoz-Seca and Josep Riverola uncover the role of knowledge and problem solving as the cornerstones of the improvement process. They present the logic of the situation and show practical ways to implement the approach. Managing the knowledge process and involving the whole company in problem solving are the keys to success. Also the book presents and develops the concept of Problem Driven Management (PDM) as a new approach to Operations.

General

Imprint:	Palgrave Macmillan
Country of origin:	United Kingdom
Release date:	2004
First published:	2004
Authors:	B. Munoz-Seca • J. Riverola
Dimensions:	235 x 155mm (L x W)
Format:	Paperback
Pages:	383
Edition:	1st ed. 2004
ISBN-13:	978-1-349-52076-3
Categories:	Books > Business & Economics > Business & management > Management & management techniques > General Books > Business & Economics > Business & management > Management of specific areas > General
LSN:	1-349-52076-4
Barcode:	9781349520763

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