For undergraduate courses in Service Marketing This title is a
Pearson Global Edition. The Editorial team at Pearson has worked
closely with educators around the world to include content which is
especially relevant to students outside the United States. The
fundamentals of services marketing presented in a strategic
marketing framework. Organized around a strategic marketing
framework Services Marketing provides instructors with maximum
flexibility in teaching while guiding students into the consumer
and competitive environments in services marketing. The marketing
framework has been restructured for this edition to reflect what is
happening in services marketing today.
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