Updated with a new introduction and chapter How much culture lurks
in common conversation? According to Craig Storti, so much that
many of our most common, seemingly innocent exchanges-in social
settings, on the job, in the world of business-are cultural
minefields waiting to explode. These explosions-cultural
misunderstandings-can cause confusion, irritation, even alienation.
At the workplace and in the world of business these explosions
undermine communication, threaten important relationships, and cost
a great deal of time and money; away from work, they strain, even
endanger, personal relations. Cross-Cultural Dialogues is a
collection of brief conversation (4-8 lines) between an American
and someone from another country and culture. Short as each
dialogue is, it has buried within it at least one, and usually
several breaches of cultural norms which the reader is challenged
to figure out. And a challenge it is: the exchanges are so brief
and innocuous that even the wariest among us are sandbagged by the
dialogue's hidden subtleties. Ten cultures are represented by the
non-Americans in the dialogues: Arab/Middle Eastern, British,
Chinese, French, German, Hispanic, Indian, Japanese,
Mediterranean/European, and Russian, and the dialogues are grouped
according to the setting in which they occur: social, workplace,
and business. Whether you're a learner, trainer, educator, or an
armchair interculturalist, you'll enjoy solving these cultural
riddles-and increase your cultural awareness in the bargain.
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