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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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The Human Customer Experience and the Not-So- Secret Formula (Paperback) Loot Price: R267
Discovery Miles 2 670
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The Human Customer Experience and the Not-So- Secret Formula (Paperback): D. M. Palmer

The Human Customer Experience and the Not-So- Secret Formula (Paperback)

D. M. Palmer

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Loot Price R267 Discovery Miles 2 670

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Customer relationships mirror human relationships. The Human Customer Experience will guide you through understanding the three concepts of Customer Experience and Relationships: Duration and Choice, Relationship Correlation, and Customer Hierarchy of Needs. Use this model to build a customer experience design for your company. You will build stronger customer relationships enabling customer loyalty and a larger share of the customer business.

General

Imprint: Createspace Independent Publishing Platform
Country of origin: United States
Release date: May 2014
First published: May 2014
Authors: D. M. Palmer
Dimensions: 229 x 152 x 3mm (L x W x T)
Format: Paperback - Trade
Pages: 48
ISBN-13: 978-1-4996-1139-7
Categories: Books > Business & Economics > Business & management > Sales & marketing > Customer services
LSN: 1-4996-1139-0
Barcode: 9781499611397

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