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Conflict Survival Kit - Tools for Resolving Conflict at Work (Paperback, 2nd edition) Loot Price: R3,319
Discovery Miles 33 190
Repayment Terms: R311 pm x 12*
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Conflict Survival Kit - Tools for Resolving Conflict at Work (Paperback, 2nd edition): Daniel Griffith, Cliff Goodwin

Conflict Survival Kit - Tools for Resolving Conflict at Work (Paperback, 2nd edition)

Daniel Griffith, Cliff Goodwin

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Loot Price R3,319 Discovery Miles 33 190 | Repayment Terms: R311 pm x 12*

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Taking a front-line view, The Conflict Survival Kit: Tools for Resolving Conflict at Workfocuses on topics supervisors, team leads and managers need to know to address conflict in organizations. Each chapter succinctly explains conflict theories, frameworks and models, while focusing on important interpersonal and management skills. This classroom text and on-the-job guide presents strategies that can be used immediately in the workplace and provides hands-on practice throughout. Fully updated in this edition, it includes a new section on cultural communication differences, more on mediation, strategies for staying calm during confrontation and a section on managing bullying in the workplace.

General

Imprint: Prentice Hall
Country of origin: United States
Release date: 2012
First published: 2013
Authors: Daniel Griffith • Cliff Goodwin
Dimensions: 255 x 203 x 20mm (L x W x T)
Format: Paperback
Pages: 384
Edition: 2nd edition
ISBN-13: 978-0-13-274105-7
Categories: Books > Business & Economics > Business & management > Business negotiation
Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management
Books > Business & Economics > Business & management > Management of specific areas > Research & development management
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LSN: 0-13-274105-9
Barcode: 9780132741057

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