The follow-up to the acclaimed Organizations in the Computer Age
this book, originally published in 1996, reveals that since
computers had become increasingly linked in networks which span the
world, information could be transmitted instantaneously to all
parts of the organization. It describes the experiences of six
organizations and draws lessons which apply very widely. The issues
raised include: the impact on employment levels and organizational
structure; the effects of network technology and organization
structure and control; the extent of management choice; the role of
change agents. This book shows that the introduction of computer
networks raises new challenges concerning how the process of change
is managed. The lessons from these cases could be widely applied in
other organizations undertaking similar large-scale investments in
new technology at the time.
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