Practical Manual of Quality Function Deployment (Hardcover, 2015 ed.)

This book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used in firms with low resources and/or need for speed. In addition, a chapter is dedicated to the most common "fuzzy" algorithms, explained for professionals and the book closes by describing in detail some QFD case studies. This book will be of interest to all who wish to use QFD to respond to and satisfy customer requirements effectively.

General

Imprint:	Springer International Publishing AG
Country of origin:	Switzerland
Release date:	September 2014
First published:	2015
Authors:	Davide Maritan
Dimensions:	235 x 155 x 19mm (L x W x T)
Format:	Hardcover
Pages:	190
Edition:	2015 ed.
ISBN-13:	978-3-319-08520-3
Categories:	Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour Books > Business & Economics > Business & management > Management of specific areas > Research & development management Books > Business & Economics > Business & management > Sales & marketing > Market research Books > Professional & Technical > Mechanical engineering & materials > Production engineering > Reliability engineering Promotions
LSN:	3-319-08520-4
Barcode:	9783319085203

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