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Books > Professional & Technical > Mechanical engineering & materials > Production engineering > Industrial quality control
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Not currently available
10 Essentials for High Performance Quality in the 21st Century (Hardcover, New)
Loot Price: R698
Discovery Miles 6 980
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10 Essentials for High Performance Quality in the 21st Century (Hardcover, New)
Supplier out of stock. If you add this item to your wish list we will let you know when it becomes available.
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As a society, we tend to reward problem solvers, rather than those
who prevent problems at their source. In other words, we focus on
after-the-fact occurrences (appraisal activities) instead of trying
to eliminate these occurrences (preventing activities). Discussing
and evaluating the core requirements of quality efficiency and
improvement, 10 Essentials for High Performance Quality in the 21st
Century proposes an approach to help shift the paradigm of quality
from appraisal mode to preventing mode. Identifying 10 steps
readers can follow to optimize the quality of products and improve
customer satisfaction, the book explains the rationale behind each
of the steps in separate chapters. It addresses specific quality
issues in six different sectors of the economy and provides
statistics, tables, and figures from various organizations that
support the need for a paradigm shift. Outlining a systematic
process to guide your organization along the path toward
improvement, the book covers risk and quality, multicultural
management, empowerment, error analysis, team building, advanced
quality planning, and quality operating systems. The accompanying
downloadable resources provide tips and tools to help you implement
all the necessary improvement initiatives under the umbrella of
quality.
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