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Books > Business & Economics > Business & management > Management & management techniques > Operational research
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Outcome-Based Performance Management in the Public Sector (Hardcover, 1st ed. 2018)
Loot Price: R7,771
Discovery Miles 77 710
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Outcome-Based Performance Management in the Public Sector (Hardcover, 1st ed. 2018)
Series: System Dynamics for Performance Management & Governance, 2
Expected to ship within 10 - 15 working days
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This book highlights the use of an outcome-oriented view of
performance to frame and assess the desirability of the effects
produced by adopted policies, so to allow governments not only to
consider effects in the short, but also the long run. Furthermore,
it does not only focus on policy from the perspective of a single
unit or institution, but also under an inter-institutional
viewpoint. This book features theoretical and empirical research on
how public organizations have evolved their performance management
systems toward outcome measures that may allow one to better deal
with wicked problems. Today, 'wicked problems' characterize most of
governmental planning involving social issues. These are complex
policy problems, underlying high risk and uncertainty, and a high
interdependency among variables affecting them. Such problems
cannot be clustered within the boundaries of a single organization,
or referred to specific administrative levels or ministries. They
are characterized by dynamic complexity, involving multi-level,
multi-actor and multi-sectoral challenges. In the last decade, a
number of countries have started to develop new approaches that may
enable to improve cohesion, to effectively deal with wicked
problems. The chapters in this book showcase these approaches,
which encourage the adoption of more flexible and pervasive
governmental systems to overcome such complex problems.
Outcome-Based Performance Management in the Public Sector is
divided into five parts. Part 1 aims at shedding light on problems
and issues implied in the design and implementation of
"outcome-based" performance management systems in the public
sector. Then Part 2 illustrates the experiences, problems, and
evolving trends in three different countries (Scotland, USA, and
Italy) towards the adoption of outcome-based performance management
systems in the public sector. Such analyses are conducted at both
the national and local government levels. The third part of the
book frames how outcome-based performance management can enhance
public governance and inter-institutional coordination. Part 4
deals with the illustration of challenges and results from
different public sector domains. Finally the book concludes in Part
5 as it examines innovative methods and tools that may support
decision makers in dealing with the challenges of outcome-based
performance management in the public sector. Though the book is
specifically focused on a research target, it will also be useful
to practitioners and master students in public administration .
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