Originally published in 1967 and the result of extensive interviews
and case studies, this book examines the implications of technical
change. Although focussed on the early introduction of computers
the kinds of problems discussed in this book are found in technical
change more widely and the book therefore continues to have
enduring relevance. The book is divided into three parts - an
attitude survey of the administrative staff in departments affected
by the introduction of computers, a study of the mechanisms of
change and a second survey and re-examination of departmental
organisation and work flow.
General
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