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Performance Measurement in Shared Services - Empirical Evidence from European Multinational Companies (Hardcover, New edition) Loot Price: R1,992
Discovery Miles 19 920
Repayment Terms: R187 pm x 12*
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Performance Measurement in Shared Services - Empirical Evidence from European Multinational Companies (Hardcover, New edition):...

Performance Measurement in Shared Services - Empirical Evidence from European Multinational Companies (Hardcover, New edition)

Friedrich Kalden

Series: Muensteraner Schriften zur Internationalen Unternehmensrechnung, 20

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Loot Price R1,992 Discovery Miles 19 920 | Repayment Terms: R187 pm x 12*

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Shared Service Organizations (SSOs) are of growing relevance in research and corporate practice since they combine a number of benefits for multinational corporations, such as cost reductions and an improved risk management. However, managers voice concerns about potential negative impacts on the firm's effectiveness due to a lower service quality. A major reason for the ongoing controversy of the SSOs' outcome is closely related to the shortcoming of measuring their performance. This study analyzes Performance Measurement System (PMS) design in SSOs and sheds light on its effectiveness. Furthermore, the findings reveal which determinants increase PMS effectiveness. This empirical analysis yields practical design recommendations for practitioners working in a shared service environment.

General

Imprint: Peter Lang Ag
Country of origin: Switzerland
Series: Muensteraner Schriften zur Internationalen Unternehmensrechnung, 20
Release date: November 2021
First published: 2021
Authors: Friedrich Kalden
Dimensions: 210 x 148mm (L x W)
Format: Hardcover
Pages: 436
Edition: New edition
ISBN-13: 978-3-631-85045-9
Categories: Books > Law > General
Books > Business & Economics > Business & management > Business competition
Books > Business & Economics > Finance & accounting > Accounting > Management accounting
Books > Business & Economics > Business & management > Ownership & organization of enterprises > Entrepreneurship
Books > Business & Economics > Business & management > Ownership & organization of enterprises > Joint ventures
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LSN: 3-631-85045-X
Barcode: 9783631850459

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