This textbook covers the basics of business-to-business (B2B)
eCommerce, where similar principles of customer targeting can be
observed as in B2C eCommerce. Gerrit Heinemann highlights the
specifics and business models of B2B eCommerce, analyzes the
digital challenges and shows the consequences and opportunities for
online sales in B2B. Recognised best-practice examples illustrate
how successful B2B eCommerce can work and which risks have to be
considered.
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