The gripping, jaw-dropping rise and fall of Sir Philip Green, the self-styled 'king of the high street'.

Sir Philip Green is no stranger to scandal. He was once hailed one of Britain's best businessmen and had prime ministers and supermodels on speed dial. But his reputation came crashing down when Oliver Shah uncovered the truth behind his doomed BHS deal.

The collapse of British Home Stores left 11,000 employees without jobs and put 20,000 people's pensions at risk. Green eventually paid £363m towards the company's £571m pension deficit, but it wasn't long before he found himself in trouble again. In October 2018, Green was named as the business figure at the heart of Britain's #MeToo scandal. With accusations of sexual and racial harassment flooding the press, and with Topshop's pension deficit rising to almost double the figure that toppled BHS, can the retail tycoon survive yet another scandal?

In Damaged Goods, Oliver Shah, the award-winning journalist who first broke the BHS story, shines a light on Green's past and his uncertain future; this is the extraordinary account of the retail magnate Sir Philip Green's fall from grace.

The Steinhoff crash wiped more than R200bn off the JSE, erased half the wealth of tycoon Christo Wiese and knocked the pension funds of millions of people.

When it was exposed as a house of cards, tales of fraudulent accounting, lavish spending and ructions in the ‘Stellenbosch mafia’ made the headlines. As regulators tally up the cost, Financial Mail editor Rob Rose reveals the real inside story behind Steinhoff. Based on interviews with key players in South Africa, the UK, Germany and the Netherlands – and documents not yet public – Steinheist reveals:

• How Bruno Steinhoff formed the company in the Communist bloc and apartheid South Africa;
• How the ‘Markus myth’ grew thanks to a ‘bit of luck’ in a 1998 takeover;
• How Jooste insiders shifted nasty liabilities off Steinhoff’s balance sheet to present a false picture of the profits;
• How Wiese was lucky to lose only R59bn and; and
• What happened behind closed boardroom doors in the frantic week before Jooste resigned.

Op sy dag eienaar van ’n diamantmyn, ’n wynplaas én die duurste huis in Kaapstad. Voorsitter van Suid-Afrika se grootste kleinhandelaar. Direkteur van die Reserwebank, en die rykste man in die land.

As jong man het Christo Wiese sy tande by Pep Stores geslyp. Mettertyd bou hy ’n magtige sakeryk op, wat Shoprite en ’n rits ander maatskappye insluit. Sy wenresep: ’n eindelose liefde vir transaksies, ’n vreeslose aptyt vir risiko en ’n oog vir ’n winskopie. Dié sjarmante sakeman was nog nooit bang om ’n kans te waag nie. Die berekende risiko’s wat hy oor 50 jaar neem, maak hom hoogs suksesvol. Tot hy die meubelgroep Steinhoff teëkom, en dinge lelik skeefloop. Sakejoernalis en skrywer TJ Strydom vertel die verhaal van een van Suid-Afrika se bekendste sakereuse op ’n vars, pakkende manier.

“Boeiend. Beide sprokie én raadsaalriller.” – Waldimar Pelser

“’n Treffende, insiggewende werklikheidstorie oor die mens Christo Wiese – van kleinbegin tot dealmaker en sakereus.” – Freek Robinson

“’n Fabelagtige, meesleurende leeservaring . . . ” - Peter Bruce

In 2012, Hubert Joly joined as CEO of Best Buy, a company on the brink of disruption, and led one of the most remarkable comeback stories in American business annals. While CEO he didn't seek the spotlight, but now he's ready to share the principles that helped him complete this remarkable turnaround.

Having recently stepped down as Chairman and CEO of Best Buy, Joly shares the leadership principles illustrated by multiple vivid and concrete stories that underpinned the remarkable resurgence of Best Buy and that he believes are at the heart of business: pursue a noble purpose, put people at the center, embrace all stakeholders, and treat profit as an outcome. There was a time when many would call this a soft philosophy. But times have changed. The world and business are facing unprecedented challenges. Business can be, in fact needs to be a force for good.

In 2019, Best Buy and 180 other companies signed the momentous Business Roundtable statement in support of stakeholder capitalism, highlighting that you can do well by doing good. The Covid-19 pandemic further pushed many businesses to lead from a place of purpose and with humanity.

More broadly, Joly's principles echo and reaffirm that the notion of stakeholder capitalism isn't just a nice idea, it's the winning strategy.

Once the owner of a diamond mine, a wine farm and the most expensive house in Cape Town.

Former chairman of South Africa’s largest retailer, director of the Reserve Bank and the richest man in the country. As a young man, Christo Wiese cut his teeth at Pep Stores. Over the years he built a mighty business empire, which included Shoprite and a number of other enterprises. His recipe for success: an endless love for cutting deals, a fearless appetite for risk and a keen eye for a bargain. This man of great charm has never been afraid of sailing close to the wind. Over the course of 50 years these calculated risks paid off, making him one of the most successful businessmen of his generation – until he encountered the furniture group Steinhoff, and things went awry. Business journalist and writer TJ Strydom tells the story of one of South Africa’s best-known business giants in a fresh, engaging way.

‘A fabulous, sweeping adventure read – almost a thriller – that chronicles the rags to riches rise of yet another giant of Afrikaner capitalism.’ – Peter Bruce

Each Vermont country store carries its own particular stock of special wares and memorable characters. From the Connecticut River to Lake Champlain, country stores and their dedicated owners offer warmth against the blizzard, advice and a friendly ear or a stern word. Neighbors meet and communities are forged beside these feed barrels and bottomless coffee urns. Author Dennis Bathory-Kitsz returns once again to the Green Mountain State with this updated and revised history and guide to its beloved country stores. When Hurricane Irene threatened many of these local institutions and communities in 2011, Vermonters came together, often at their country stores. Explore the very heart of communities big and small, where locals have been keeping their house keys behind the counter and solving the world's problems on the front stoop for more than two hundred years.

Brookside's burgundy- and blue-striped awnings represent both a quaint corner of Kansas City where you can tread the creaky wooden floors of the Dime Store and a pragmatic philosophy that changed the way America planned its cities. Renowned developer J.C. Nichols's "plan for permanence" was built on his conviction that if a community could offer its residents everything they would want and need, build to high standards and plan for future growth, the community would last. The Brookside shopping district has been giving the community everything it could want and need since 1919, helping it weather economic turbulence, natural disasters and dramatic changes.

Now in its second edition, this updated text explores the contemporary trends in retail and channel marketing. Disentangling the complexity of channel marketing issues, it offers a systematic overview of the key concepts and intricacies of the subject and provides a holistic approach to retail and channel marketing.   Key features of the second edition include: Coverage of both the core tenets and the latest research frontiers in the field A new chapter detailing the history of retailing and its importance to modern economies Updated case examples based on real-world scenarios to reinforce understanding of complex topics Exploration of key concerns of commercial sector analysis and retail marketing through the lenses of the manufacturer, the retailer and the customer. Offering a comprehensive introduction to both foundational topics and advanced concepts, this textbook is ideal for courses relating to channel marketing and retail management, as well as MBA courses on marketing and go-to-market strategy.

Distribution channels are the most complex element of the marketing mix to fully grasp and to profitably manage. In this Handbook the authors present cutting-edge research on channel management and design from analytical, conceptual, and empirical perspectives. The ultimate objective of this Handbook is a comprehensive theory of distribution channels for scholars presented in enlightened surveys of the literature to tightly reasoned investigations. Channel management topics include value creation, interorganizational knowledge transfer, contract design, governance and control, and relationship management. Channel design topics encompass coordination, supply-chain management, price vs. quantity competition, channel breadth, franchising, resale price maintenance, and bricks-and-mortar vs. online retailer competition. The book concludes with a sketch of a ''Comprehensive Theory of Distribution Channels'' meant to incorporate and extend current thinking. The breadth of this Handbook makes it appropriate for use in a doctoral course on distribution channels, or as a knowledge-broadening resource for faculty and researchers who wish to understand types of channels research that are outside the scope of their own approach to distribution. Contributors include: K.D. Antia, B.L. Baker, P. Bicen, C.P. Blocker, J.R. Brown, G. Cai, N.N. Chau, S.C. Choi, J.L. Crosno, T.H. Cui, Y. Dai, R.P. Dant, R. Desiraju, K. Eshghi, D.J. Flint, K.M. Frias, M. Ghosh, S. Gilbert, G.T. Gundlach, C.M. Harmeling, J.D. Hibbard, M.B. Houston, C.A. Ingene, K. Jerath, G. John, J. Johnson, M. Kacker, G. Lai, Z. Li, R.F. Lusch, P. Mallucci, A.J. Malter, S. Mani, A.L. Matthews, R.W. Palmatier, S.-J. Park, R.E. Paul, J. Raju, S. Ray, F. Sadeh, R.S. Sohi, J.M. Song, R. Staelin, A.S. Vinhas, M. Viswanathan, K.H. Wathne, S.K. Weaven, X. Xu, W. Zhang, Z.J. Zhang, Y. Zhao

Now in its second edition, this updated text explores the contemporary trends in retail and channel marketing. Disentangling the complexity of channel marketing issues, it offers a systematic overview of the key concepts and intricacies of the subject and provides a holistic approach to retail and channel marketing.   Key features of the second edition include: Coverage of both the core tenets and the latest research frontiers in the field A new chapter detailing the history of retailing and its importance to modern economies Updated case examples based on real-world scenarios to reinforce understanding of complex topics Exploration of key concerns of commercial sector analysis and retail marketing through the lenses of the manufacturer, the retailer and the customer. Offering a comprehensive introduction to both foundational topics and advanced concepts, this textbook is ideal for courses relating to channel marketing and retail management, as well as MBA courses on marketing and go-to-market strategy.

The advent of e-commerce and the rise of hard discounters have put severe pressure on traditional retail chains. Boundaries are blurring: traditional brick-and-mortar players are expanding their online operations and setting up their own discount banners, while the power houses of online retail are going physical, and hard discounters get caught up in the Wheel of Retailing. Each of these players has to keep up with the consumer ?- even successful companies cannot sit back and rest but need to prepare for the next wave of change. This Handbook sheds light on these issues with its research-based analysis of the strategic and tactical issues that comprise the state of the art in retailing. Leading scholars explore what we know from extant studies, what are the ensuing best practices, what evolutions are ahead, and whether current approaches still work in the future. This book?'s future-based perspective makes it an excellent resource for academics in retailing and marketing, as well as marketing and retailing consultants, retailers, and marketing managers. Contributors include: A. Alptekinoglu, Z. Bei, R. Bolton, E. Breugelmans, B.J. Bronnenberg, K. Campo, A. Chernev, M. Dekimpe, E. Fox, A. Garrido-Morgado, D.K. Gauri, K. Gedenk, I. Geyskens, K. Gielens, E. Gijsbrechts, O. Gonzalez-Benito, D. Grewal, R. Hamilton, R. Janakiraman, O. Kamran-Disfani, A.R. Koschmann, P. Linzbach, M.K. Mantrala, M. Martos-Parta, J. Parker, J.A. Petersen, B. Ratchford, W. Reinartz, R. Rishika, A. Roggeveen, R. Sethuraman, V. Shankar, J.B. Steenkamp, M. Vanhuele

The Internet stock bubble wasn't just about goggle-eyed day traderstrying to get rich on the Nasdaq and goateed twenty-five-year-olds playing wannabe Bill Gates. It was also about an America that believed it had discovered the secret of eternal prosperity: it said something about all of us, and what we thought about ourselves, as the twenty-first century dawned. John Cassidy's Dot.con brings this tumultuous episode to life. Moving from the Cold War Pentagon to Silicon Valley to Wall Street and into the homes of millions of Americans, Cassidy tells the story of the great boom and bust in an authoritative and entertaining narrative. Featuring all the iconic figures of the Internet era -- Marc Andreessen, Jeff Bezos, Steve Case, Alan Greenspan, and many others -- and with a new Afterword on the aftermath of the bust, Dot.con is a panoramic and stirring account of human greed and gullibility.

A cantankerously funny view of books and the people who love them. It does take all kinds and through the misanthropic eyes of a very grumpy bookseller, we see them all--from the "Person Who Doesn't Know What They Want (But Thinks It Might Have a Blue Cover)" to the "Parents Secretly After Free Childcare." From behind the counter, Shaun Bythell catalogs the customers who roam his shop in Wigtown, Scotland. There's the Expert (divided into subspecies from the Bore to the Helpful Person), the Young Family (ranging from the Exhausted to the Aspirational), Occultists (from Conspiracy Theorist to Craft Woman). Then there's the Loiterer (including the Erotica Browser and the Self-Published Author), the Bearded Pensioner (including the Lyrca Clad), and the The Not-So-Silent Traveller (the Whistler, Sniffer, Hummer, Farter, and Tutter). Two bonus sections include Staff and, finally, Perfect Customer--all add up to one of the funniest book about books you'll ever find. Shaun Bythell (author of Confessions of a Bookseller) and his mordantly unique observational eye make this perfect for anyone who loves books and bookshops. "Bythell is having fun and it's infectious."--Scotsman "Virtuosic venting ... misanthropy with bursts of sweetness." Guardian "All the ingredients for a gentle human comedy are here, as soothing as a bag of boiled sweets and just as tempting to dip into."--Literary Review "Any reader finding this book in their stocking on Christmas morning should feel lucky...contains plenty to amuse--an excellent diversion"--Bookmunch

This write-in workbook is an invaluable resource to help students improve their Maths and English skills and help prepare for Level 1 and Level 2 Functional Skills exams. The real-life questions are all written with a Retail context to help students find essential Maths and English theory understandable, engaging and achievable. Written by Carole Vella, a lecturer with a wealth of experience in the Retail and Business Administration industry, this workbook is an invaluable resource to support Maths and English learning in the classroom, at work and for personal study at home.

This is an impressive volume that brings together top researchers working on the economics of retailing and distribution. The content ranges from rich descriptive analyses of the key aspects of technical change driving the industry, to technical discussions of cutting edge empirical techniques. It will be a great resource, both for experts in the field, and researchers and graduate students thinking of working in the area.' - Thomas J. Holmes, University of Minnesota, US'Despite the enormity of the retail sector and its importance to the US economy, prior to this book there was no guide to economic research issues in retailing and distribution. The Handbook on the Economics of Retailing and Distribution provides the definitive synopsis of economic and regulatory issues pertaining to this dynamic sector and defines the frontiers of the research agenda for this emergent field.' - Judith A. Chevalier, Yale University, US 'Entry and exit. Technical progress. Consumer search. Big data. If you had to choose just one sector to show the power and insight of modern economics, retail and distribution might well be it. This excellent volume merges theory, data, and econometrics to examine a fascinating industry, with a rich blend of history, abstract analysis, and case studies. Leading scholars in the field take us from first century vending machines to e-commerce in a well-edited, authoritative, and highly readable collection of survey articles.' - Jonathan Haskel, Imperial College London, UK This Handbook explores and critically examines current research in economics and marketing science on key issues in retailing and distribution. Providing a rich perspective for the discussion of public policy, contributions from several disciplines and continents range from the history of chains and the impact of multinational retailers on international trade patterns to US merger policy in the retail context, the rise of the Internet, and consumer-to-consumer sales. The chapters address methodological issues such as the structural estimation of entry games between retailers, productivity measurement when both inputs and output are not fully observable, and demand estimation with variable assortment. Policy issues explored include mergers, zoning, and the regulation of buyer power, while other chapters address some of the recent exciting developments in technology, retail formats, and data availability. The book goes on to study the changes in online retailing and 'big data', and to examine competition in specific retail sectors including gasoline stations, automobile dealerships, supermarkets, and 'big box' retail. This state-of-the-art Handbook is an essential reference for students and academics of economics and marketing science, and offers an outsider's perspective to specialists in operations research, data analytics, geography, and sociology. Contributors: V. Aguirregabiria, E. Basker, R.R. Betancourt, A. Carden, C. Courtemanche, A. Dukes, P.B. Ellickson, S.F. Ellison, L. Foster, T. Geylani, J. Haltiwanger, W. Hickman, D. Hosken, M. Hwang, R. Jing, S. Klimek, C.J. Krizan, J.H. Mortimer, C. Murry, M.D. Noel, S. Ohlmacher, A. Pozzi, H. Raff, B.T. Ratchford, F. Schivardi, N. Schmitt, H.S. Schneider, H. Smith, M.D. Smith, J. Suzuki, S. Tadelis, S. Tenn, A. Zentner

In 1867, less than three years after the Civil War left the city in ruins, Hungarian Jewish immigrant Morris Rich opened a small dry goods store on what is now Peachtree Street in downtown Atlanta. Over time, his brothers Emanuel and Daniel joined the business; within a century, it became a retailing dynasty. Join historian Jeff Clemmons as he traces Rich's 137-year history. For the first time, learn the true stories behind Penelope Penn, Fashionata, The Great Tree, the Pink Pig, Rich's famous coconut cake and much more, including how events at the downtown Atlanta store helped John F. Kennedy become America's thirty-fifth president. With an eye for accuracy and exacting detail, Clemmons recounts the complete history of this treasured southern institution.

In this book, leading experts in the field examine the effects of the recent growth in concentration in the European food retailing sector. In particular, the book develops a number of buyer power propositions and builds on the previous work of several of the authors, to consider how the growth of large supermarket chains affects competition in food retailing. The authors outline the theoretical and policy analysis underpinning the work and assess evidence on the size and growth of supermarket chains across the EU. Whilst not entirely critical, they suggest that there is strong evidence in some countries that supermarkets use their buying power to impose unfair terms and conditions on suppliers, particularly affecting small suppliers. The authors use case studies, to provide an in-depth analysis of four European countries, namely France, Germany, Spain and the UK. The book ends with a discussion of policy issues against a backdrop of likely future trends in concentration in this area. Academics working in the areas of microeconomics and industrial economics as well as those involved in European competition policy more generally, such as lawyers, civil servants and consultancy groups, will find this volume enlightening.