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Books > Business & Economics > Industry & industrial studies > Distributive industries

Retail Geography (RLE Retailing and Distribution) (Paperback): John Dawson Retail Geography (RLE Retailing and Distribution) (Paperback)
John Dawson
R1,490 Discovery Miles 14 900 Ships in 10 - 15 working days

Studies of the organisation and location of retailing activity have played a central role in the emergence of urban geography as a major area of academic study. Moreover, retailing is increasingly the focus of interdisciplinary research, with economists, sociologists, psychologists and marketing specialists all contributing.

This book surveys and sets in context the wide range of research work that has recently been done on retailing. It concentrates on western industrial societies, particularly Britain and the USA, and considers empirical research, theory and theoretical applications. Topics covered include location analysis which is a traditional area of academic interest; consumer behaviour, which is of particular interest to psychologists, and retail organisation and government involvement, which will interest all those concerned, especially those actually involved in retail planning and management.

This comprehensive book is the first substantial review of research in retail geography and suggests many future lines of research within the field.

Originally published 1980.

Retail and Marketing Channels (RLE Retailing and Distribution) (Paperback): Srinivas Reddy, Luca Pellegrini Retail and Marketing Channels (RLE Retailing and Distribution) (Paperback)
Srinivas Reddy, Luca Pellegrini
R1,511 Discovery Miles 15 110 Ships in 10 - 15 working days

Retailer s buying power has significantly increased in recent years as a result of a process of market concentration. As vertical relationships in marketing channels have strengthened their influence over the shape of the industry, the producer-distributor relationship has become more central to an understanding of both marketing practice and the conduct and performance of consumer goods industries.

This comprehensive and detailed book covers the theory and practice of national and international retail and marketing channels. It provides a structural overview of the producer-distributor relationship as well as analyses of specific aspects of channel control and management. Finally, the book assesses the implications of new developments in the evolution of marketing channels.

First published 1989.

Business Opportunities in the Pacific Alliance - The Economic Rise of Chile, Peru, Colombia, and Mexico (Hardcover, 1st ed.... Business Opportunities in the Pacific Alliance - The Economic Rise of Chile, Peru, Colombia, and Mexico (Hardcover, 1st ed. 2017)
John E. Spillan, Nicholas Virzi; Contributions by Maria Alejandra Morales
R3,603 Discovery Miles 36 030 Ships in 18 - 22 working days

This book provides a solid overview of trade and business opportunities in the Pacific Alliance, focusing on the key drivers of economic growth and development in Chile, Peru, Colombia, and Mexico. It addresses the political, economic, and social benefits that accrue when commerce and markets are made freer, and implications this poses for American businesses. Further, it surveys how key economies of Latin America have learned from past failures and are poised to capitalize on them in the future. It will offer a detailed understanding for business scholars, practitioners, and entrepreneurs looking to explore new business ventures in dynamic trade union.

Numbers by the Book - A Financial Guide for the Cultural Commerce & Specialty Retail Manager (Paperback): Museum Store... Numbers by the Book - A Financial Guide for the Cultural Commerce & Specialty Retail Manager (Paperback)
Museum Store Association
R854 Discovery Miles 8 540 Ships in 10 - 15 working days

Numbers by the Book is a step by step guide to the financial side of planning, opening and operating a successful museum retail operation. This 96 page gem is lavishly illustrated with tables and charts to guide you through the process of creating budgets, choosing a POS system, purchasing, and measuring success. Includes 14 worksheets and forms to launch your museum store towards profit!

Principles of Urban Retail Planning and Development (Hardcover, New): R. Gibbs Principles of Urban Retail Planning and Development (Hardcover, New)
R. Gibbs
R2,073 Discovery Miles 20 730 Ships in 18 - 22 working days

..".Extraordinary: Gibbs has popped the hood and taken apart the engine of commercial design and development, showing us each individual part and explaining fit, form and function."--Yaromir Steiner, Founder, Chief Executive Officer, Steiner + Associates

..".the most comprehensive and expansive book ever written on the subject of Retail Real Estate Development. Gibbs is by far the most prominent advocate for reforming retail planning and development in order to return American cities to economic and physical prominence."-Stefanos Polyzoides, Moule & Polyzoides Architects & UrbanistsThe retail environment has evolved rapidly in the past few decades, with the retailing industry and its placement and design of "brick-and-mortar" locations changing with evolving demographics, shopping behavior, transportation options and a desire in recent years for more unique shopping environments.

Written by a leading expert, this is a guide to planning for retail development for urban planners, urban designers and architects. It includes an overview of history of retail design, a look at retail and merchandising trends, and principles for current retail developments.

"Principles of Urban Retail Planning and Development" will: Provide insight and techniques necessary for historic downtowns and new urban communities to compete with modern suburban shopping centers. Promote sustainable community building and development by making it more profitable for the shopping center industry to invest in historic cities or to develop walkable urban communities. Includes case studies of recent good examples of retail development

Global Strategies in Retailing - Asian and European Experiences (Hardcover, New): John Dawson, Masao Mukoyama Global Strategies in Retailing - Asian and European Experiences (Hardcover, New)
John Dawson, Masao Mukoyama
R4,785 Discovery Miles 47 850 Ships in 10 - 15 working days

Large and medium sized retailers have increased their international operations substantially over the last 25 years. This is evident in: the number of countries to which these retailers expand; the growing international sales of retailers; and the heightening of the level of commitment of retailers to their international activity - a trend that is likely to continue over the next decade as general globalization in the service industries increases. The managerial implications of the moves to become global are considerable. Different retailers are pursuing different approaches, to varying degrees of success and are no longer simply multi-national, but are also multi-continental. Consequently, existing concepts and theories of international business fit uneasily in explanations of international retailing, so new corporate strategies need to be explored. Featuring in-depth studies of seven retailers, by international scholars from Japan, the UK and Sweden, Global Strategies in Retailing explores recent developments in strategy that are related to international retailing and in particular, the emergence of a Global Portfolio Strategy. As such, this book will be important reading for all international business and retailing students and academics researching in these areas.

Retail Buying - From Basics to Fashion - Bundle Book + Studio Access Card (Paperback, 7th edition): Richard Clodfelter Retail Buying - From Basics to Fashion - Bundle Book + Studio Access Card (Paperback, 7th edition)
Richard Clodfelter
R1,710 R1,581 Discovery Miles 15 810 Save R129 (8%) Ships with 15 working days

Retail Buying, Seventh Edition integrates math concepts throughout the text to guide students through typical buying tasks, from identifying potential customers, to creating a six-month merchandising plan, to developing sales forecasts. Updated with examples and trends from across the world, this book will keep readers informed on how the retailing industry is adapting to changes like an increased focus on sustainability, the growth of digital retailing, and impacts from the coronavirus pandemic. Practice problems and updated information tables further help students to analyze and interpret data across relevant subjects like global buying and sourcing, omnichannel retailing, and social media. New to this Edition: -Updated coverage of the coronavirus pandemic and the expanding usage of social media and mobile technologies -Increased emphasis on product sustainability and changing consumer behavior -New and updated Trendwatch and Snapshot features Instructor Resources -The Instructor's Guide provides suggestions for planning the course and using the text in the classroom, including sample syllabi, in-class activities, and teaching ideas -The Test Bank includes sample test questions for each chapter -PowerPoint (R) presentations include images from the book and provide a framework for lecture and discussion STUDIO Features Include: -Study smarter with self-assessment quizzes featuring scored results and personalized study tips -Review concepts with flashcards of essential vocabulary and basic retail math formulas -Practice your skills with downloadable Excel spreadsheets to complete the end-of-chapter Spreadsheet Skills exercises -Enhance your knowledge with printable worksheets featuring step-by-step solutions to common retail buying math problems -Watch videos related to chapter concepts

Retail Geography (RLE Retailing and Distribution) (Hardcover): John Dawson Retail Geography (RLE Retailing and Distribution) (Hardcover)
John Dawson
R4,225 Discovery Miles 42 250 Ships in 10 - 15 working days

Studies of the organisation and location of retailing activity have played a central role in the emergence of urban geography as a major area of academic study. Moreover, retailing is increasingly the focus of interdisciplinary research, with economists, sociologists, psychologists and marketing specialists all contributing. This book surveys and sets in context the wide range of research work that has recently been done on retailing. It concentrates on western industrial societies, particularly Britain and the USA, and considers empirical research, theory and theoretical applications. Topics covered include location analysis which is a traditional area of academic interest; consumer behaviour, which is of particular interest to psychologists, and retail organisation and government involvement, which will interest all those concerned, especially those actually involved in retail planning and management. This comprehensive book is the first substantial review of research in retail geography and suggests many future lines of research within the field. Originally published 1980.

Routledge Library Editions: Retailing and Distribution (Hardcover): Various Routledge Library Editions: Retailing and Distribution (Hardcover)
Various
R36,478 Discovery Miles 364 780 Ships in 10 - 15 working days

Routledge Library Editions: Retailing and Distribution brings together as one set, or individual volumes, groundbreaking retail studies from the field of human geography. Encompassing town and retail planning, marketing geography, the development of shopping centres and the rise of consumerism, this set is an opportunity to purchase previously out-of-print classics from a variety of academic imprints such as Croom Helm and Methuen.

Fundamentals of Merchandising Math and Retail Buying (Paperback, New): Angella Hoffman Fundamentals of Merchandising Math and Retail Buying (Paperback, New)
Angella Hoffman
R2,538 Discovery Miles 25 380 Ships in 10 - 15 working days

Bridging the gap between current merchandising math textbooks and retail buying textbooks, "The Fundamentals of Retail Buying with Merchandising Math" incorporates both buying philosophies and merchandising math. The text's problem-based method of learning incorporates questions and problems that train the reader to "think" like a buyer and encourage group collaboration and critical thinking. Simulated exercises mimic real-life buying responsibilities. Additionally, the order of the chapters and content within each chapter mimic the training of an assistant buyer in a corporate buying office. Providing a full, broad view of the retail buyer's role, the text also includes the key merchandising math formulae that is the basis of all retail buying analysis.

Merchandising Mathematics for Retailing (Paperback, 5th edition): Cynthia Easterling, Ellen Flottman, Marian Jernigan, Beth... Merchandising Mathematics for Retailing (Paperback, 5th edition)
Cynthia Easterling, Ellen Flottman, Marian Jernigan, Beth Wuest
R3,408 Discovery Miles 34 080 Ships in 10 - 15 working days

Written by experienced retailers, Merchandising Mathematics for Retailing, 5/e introduces students to the essential principles and techniques of merchandising mathematics, and explains how to apply them in solving everyday retail merchandising problems. Instructor- and student-friendly, it features clear and concise explanations of key concepts, followed by problems, case studies, spreadsheets, and summary problems using realistic industry figures. Most chapters lend themselves to spreadsheet use, and skeletal spreadsheets are provided to instructors within the Instructor's Manual. This edition is extensively updated to reflect current trends, and to discuss careers from the viewpoint of working professionals. It adds 20+ new case studies that encourage students to use analytic skills, and link content to realistic retail challenges. This edition also contains a focused discussion of profitability measures, and an extended discussion of assortment planning.

People Don't Buy What You Sell (Paperback): Martin Butler People Don't Buy What You Sell (Paperback)
Martin Butler
R514 Discovery Miles 5 140 Ships in 10 - 15 working days

This provocative and candid book goes behind the scenes to reveal the secret of success behind a number of leading UK retailers. It includes in-depth case studies on John Lewis, Selfridges, Carphone Warehouse, Odd bins, Topshop, B&Q and HMV and unique insight from a number of top retail analysts and commentators. It challenges conventional wisdom and makes the case that what the retailer stands for (the brand) is more important than what is sold (the merchandise). Targeted at anyone involved, or simply interested, in retail selling, this important book will help you become a better, smarter retailer in an increasingly competitive and changing world. It will give you the perspective and the retail branding tools to make a difference, whatever your level.

The Everything Store - Jeff Bezos And The Age Of Amazon (Paperback): Brad Stone The Everything Store - Jeff Bezos And The Age Of Amazon (Paperback)
Brad Stone 1
R377 R343 Discovery Miles 3 430 Save R34 (9%) Ships in 9 - 17 working days

Though Amazon.com started off delivering books through the mail, its visionary founder, Jeff Bezos, was never content with being just a bookseller. He wanted Amazon to become `the everything store', offering limitless selection and seductive convenience at disruptively low prices. To achieve that end, he developed a corporate culture of relentless ambition and secrecy that's never been cracked. Until now...

Jeff Bezos stands out for his relentless pursuit of new markets, leading Amazon into risky new ventures like the Kindle and cloud computing, and transforming retail in the same way that Henry Ford revolutionized manufacturing.

The fascinating journey from humble start-up to the web's biggest retailer demonstrates how Bezos's determination to make his dream a reality has also, for better or for worse, changed the way we live our lives today.

Amazon - Managing Extraordinary Success in 5-D Value (Paperback): Benjamin Wall Amazon - Managing Extraordinary Success in 5-D Value (Paperback)
Benjamin Wall
R422 Discovery Miles 4 220 Ships in 10 - 15 working days

In Amazon: Managing Extraordinary Success in 5-D Value, Benjamin Wall offers structured insights into strategically managing value in the key relationships to customers, personnel, business partners, and investors in order to improve value management at any company. The extraordinary success of Amazon is due to market-leading strength in three "dimensions" of value: owning the mightiest supply chain to deliver fastest and cheapest the broadest range of products, enhancing what customers and business partners are doing when using the website / online ecosystem, and knowing how to implement the optimal terms and conditions in the after-sales customer experience. Wall takes a look at the unique managerial skill of Amazon and how each of these organizational areas operates externally and internally according to a separate business logic based on a dimension of value. In an original examination, Wall systematically evaluates Amazon by categorizing and connecting its external and internal success factors to dimensions of value. Each "score" on an external success factor is linked to an internal success factor in managing processes, organizational culture, and the business model, so that managers and leaders can enhance their own internal success factors and move towards the same successful external factors. Amazon looks to the future where the near-term promise of the company is evaluated to be in the development from online to omnichannel retail, including the sale of services, by reviving out of Amazon's past the fourth dimension of value: feeling how to integrate value. The long-term potential of Amazon is set in the context of a sustainable future for retail, based on trends arising today in meaning across multiple communities, which is the emerging fifth dimension of value. Amazon is projected to operate in this value dimension again as a disruptor, and with Wall's help, managers and leaders can reach for the same kind of success.

The Revenge of Analog - Real Things and Why They Matter (Paperback, First Trade Paper Edition): David Sax The Revenge of Analog - Real Things and Why They Matter (Paperback, First Trade Paper Edition)
David Sax
R452 R421 Discovery Miles 4 210 Save R31 (7%) Ships in 18 - 22 working days

A funny thing happened on the way to the digital utopia. We've begun to fall back in love with the very analog goods and ideas the tech gurus insisted that we no longer needed. Businesses that once looked outdated, from film photography to brick-and-mortar retail, are now springing with new life. Notebooks, records, and stationery have become cool again. Behold the Revenge of Analog. David Sax has uncovered story after story of entrepreneurs, small business owners, and even big corporations who've found a market selling not apps or virtual solutions but real, tangible things. As e-books are supposedly remaking reading, independent bookstores have sprouted up across the country. As music allegedly migrates to the cloud, vinyl record sales have grown more than ten times over the past decade. Even the offices of tech giants like Google and Facebook increasingly rely on pen and paper to drive their brightest ideas. Sax's work reveals a deep truth about how humans shop, interact, and even think. Blending psychology and observant wit with first-rate reportage, Sax shows the limited appeal of the purely digital life - and the robust future of the real world outside it.

Race and Retail - Consumption across the Color Line (Hardcover): Mia Bay, Ann Fabian Race and Retail - Consumption across the Color Line (Hardcover)
Mia Bay, Ann Fabian
R2,991 Discovery Miles 29 910 Ships in 10 - 15 working days

Race has long shaped shopping experiences for many Americans. Retail exchanges and establishments have made headlines as flashpoints for conflict not only between blacks and whites, but also between whites, Mexicans, Asian Americans, and a wide variety of other ethnic groups, who have at times found themselves unwelcome at white-owned businesses. Race and Retail documents the extent to which retail establishments, both past and present, have often catered to specific ethnic and racial groups. Using an interdisciplinary approach, the original essays collected here explore selling and buying practices of nonwhite populations around the world and the barriers that shape these habits, such as racial discrimination, food deserts, and gentrification. The contributors highlight more contemporary issues by raising questions about how race informs business owners' ideas about consumer demand, resulting in substandard quality and higher prices for minorities than in predominantly white neighborhoods. In a wide-ranging exploration of the subject, they also address revitalization and gentrification in South Korean and Latino neighborhoods in California, Arab and Turkish coffeehouses and hookah lounges in South Paterson, New Jersey, and tourist capoeira consumption in Brazil. Race and Retail illuminates the complex play of forces at work in racialized retail markets and the everyday impact of those forces on minority consumers. The essays demonstrate how past practice remains in force in subtle and not-so-subtle ways.

Fashion Retailing - A Multi-Channel Approach (Paperback, 3rd edition): Jay Diamond, Ellen Diamond, Sheri Litt Fashion Retailing - A Multi-Channel Approach (Paperback, 3rd edition)
Jay Diamond, Ellen Diamond, Sheri Litt
R1,249 Discovery Miles 12 490 Ships in 4 - 6 working days

This comprehensive text focuses on the fashion segment of the retail industry. It begins with a broad overview of fashion retailing, then focuses on on-site and off-site environments, management and control functions, merchandising fashion products, and ends with communicating with and servicing the clientele. In this new edition, the authors focus on the globalization of the retail industry with emphasis on US retail expansion into foreign markets as well as global brands' proposed expansion into the US market. This edition has been extensively updated to include current trends including sustainable fashion, the growth of the multi-cultural market, and the impact of new technology and e-commerce. With many engaging photographs and examples to illustrate the concepts, Fashion Retailing is ideal for learning the fundamentals of global fashion retailing and the basic business concepts involved. New to this Edition: ~All new Chapter 17 on Communicating to Customers Through Electronic Media ~New Happening Now feature in each chapter covers the latest retailing methods with such items as The Growth of Mobile Commerce, Gap's overseas explosion in Latin American Countries, and J. Crew's global push, among many others ~Full color insert featuring the entire photo program in vibrant color Teaching Resources ~Instructor's Guide \provides suggestions for planning the course and using the text in the classroom, supplemental assignments, and lecture notes. ~A new Test Bank includes more than 350 questions featuring true/false, multiple choice, short answer or essay questions and midterm and final exam questions. ~PowerPoint (R) presentations include images from the book and provide a framework for lecture and discussion

Shipping and Globalization in the Post-War Era - Contexts, Companies, Connections (Hardcover, 1st ed. 2019): Niels P.... Shipping and Globalization in the Post-War Era - Contexts, Companies, Connections (Hardcover, 1st ed. 2019)
Niels P. Petersson, Stig Tenold, Nicholas J. White
R772 Discovery Miles 7 720 Ships in 10 - 15 working days

This open access book belongs to the Maritime Business and Economic History strand of the Palgrave Studies in Maritime Economics book series. This volume highlights the contribution of the shipping industry to the transformations in business and society of the postwar era. Shipping was both an example and an engine of globalization and structural change. In turn, the industry experienced and pioneered, mirrored and enabled key developments that led to the present-day globalized economy. Contributions address issues such as the macro-level shift of shipping's centre of gravity from Europe to Asia, the political and legal frameworks within which it developed, the strategies and performance of both successful and unsuccessful firms, and the links between the shipping industry and the wider economy and society. Without shipping and its ability to forge connections and networks of a global reach, the modern world would look very different. By bringing together scholars from various disciplinary and national backgrounds, this book advances our understanding of the linkages that bind economies and societies together.

The Market Makers - How Retailers are Reshaping the Global Economy (Hardcover): Gary G. Hamilton, Benjamin Senauer, Misha... The Market Makers - How Retailers are Reshaping the Global Economy (Hardcover)
Gary G. Hamilton, Benjamin Senauer, Misha Petrovic
R3,254 Discovery Miles 32 540 Ships in 10 - 15 working days

The huge expansion of new marketplaces and new retailers over the last fifty years has created a retail revolution.These large and globally sophisticated retailers have harnessed the new technologies in communications and logistics to build consumer markets around the world and to create suppliers, new types of manufacturers, that provide consumers with whatever goods they want to buy. These global retailers are at the hub of the new global economy. They are the new Market Makers, and they have changed the way the global economy works.
Despite the fact that this retail revolution unfolded right before our eyes, this book is the first to describe the market-making capabilities of these retailers. In eleven chapters by leading scholars, The Market Makers provides a detailed and highly readable analysis of how retailers have become the leading drivers of the new global economy.

Retail Futures - The Good, the Bad and the Ugly of the Digital Transformation (Hardcover): Eleonora Pantano Retail Futures - The Good, the Bad and the Ugly of the Digital Transformation (Hardcover)
Eleonora Pantano
R2,840 Discovery Miles 28 400 Ships in 18 - 22 working days

Retail Futures presents a comprehensive collection of new theory, original empirical evidence, and applied case studies synthesizing the emerging contributions in innovation and technology management for the retailing sector. Eleonora Pantano presents readers with an accessible and wide ranging collection of chapters aimed at clearly identifying the challenges retailers have to face in response to innovative new practices, while suggesting how the sector can respond to the technological developments. The book analyses theories, frameworks and guidelines for successfully managing innovation in retailing, empirical research on retailers and consumer behavior when facing innovation in retail settings, ethical considerations and privacy issues, and case studies of retailers and innovation. Retail Futures is primarily aimed at academic researchers studying retailing (including internet and e- retailing), as well as upper level students who want to understand this phenomenon. In addition, the book is useful for practitioners who are experiencing the dramatic effects of new and smart technologies on their retail strategies. This work provides a strong collection of theories, empirical evidence, and case study applications synthesizing the emerging studies on the innovation and technology management for retailing in an accessible way.

Building Big Data Applications (Paperback): Krish Krishnan Building Big Data Applications (Paperback)
Krish Krishnan
R1,274 Discovery Miles 12 740 Ships in 10 - 15 working days

Building Big Data Applications helps data managers and their organizations make the most of unstructured data with an existing data warehouse. It provides readers with what they need to know to make sense of how Big Data fits into the world of Data Warehousing. Readers will learn about infrastructure options and integration and come away with a solid understanding on how to leverage various architectures for integration. The book includes a wide range of use cases that will help data managers visualize reference architectures in the context of specific industries (healthcare, big oil, transportation, software, etc.).

The Beauty of Time Travel - Officine Universelle Buly and the Work of Ramdane Touhami (Hardcover): Gestalten, Ramdane Touhami The Beauty of Time Travel - Officine Universelle Buly and the Work of Ramdane Touhami (Hardcover)
Gestalten, Ramdane Touhami
R1,430 R1,197 Discovery Miles 11 970 Save R233 (16%) Ships in 9 - 17 working days
Cultures of Selling - Perspectives on Consumption and Society since 1700 (Hardcover, New Ed): John Benson Cultures of Selling - Perspectives on Consumption and Society since 1700 (Hardcover, New Ed)
John Benson; Laura Ugolini
R4,650 Discovery Miles 46 500 Ships in 10 - 15 working days

The study of consumption and its relationship to cultural and social values has become a vibrant and important field in recent years. Hitherto however, relatively few detailed and full length works on this topic have been published. In what will become a seminal volume, this book examines retail selling in various historical contexts and locations, as both an activity at once 'mundane' and almost universal. The book introduces the reader to the existing literature relevant to the subject; and explores the widespread perceptions of moral ambiguity surrounding the practice of selling consumer goods - ranging from concerns about the adulteration of goods, to fears about sharp practice on the part of retailers - and places such concerns in the context of wider societal values and ideas. The ambivalence towards retail selling and sellers is also a central focus of the collection, focussing on the attempts by retailers to develop selling techniques and successful practices of salesmanship, and at the same time establish widely-shared understandings of 'good' retailing. The book also delves into the more dubious practices of retail selling, including practices on the margin of legality, the issue of credit and changing attitudes towards debt. Uniquely the book examines how sales techniques relate to the wider context of a whole shopping 'experience' or shopping environment. Taken as a whole, this volume will provide a first port of call for students, researchers and others interested in exploring consumer cultures, and the cultural norms and practices involved in the sale of consumer goods in various historical periods and geographical contexts.

Leading Travel and Tourism Retail - How Businesses Can Sustainably Capture New Profits in Shopping Tourism (Paperback): Sacha... Leading Travel and Tourism Retail - How Businesses Can Sustainably Capture New Profits in Shopping Tourism (Paperback)
Sacha Alexander Zackariya
R938 Discovery Miles 9 380 Ships in 9 - 17 working days

Few retailers understand how to adapt to the different needs and backgrounds of international travellers. Harness the burgeoning levels of tourism and learn everything you need to get travellers engaged with your business and spending money, with insight from LVMH, Harrods, CHANEL and more. The modern traveller is an enigma. These potential customers, young and old, are in search of memorable experiences, just as much as physical products. They want to make their trip unforgettable, while minimizing their impact on the environment. Leading Travel and Tourism Retail is an invaluable guide for any retail professional who wants to benefit from the increasing number of travellers who are venturing abroad ready to spend money, on everything from luxury goods and souvenirs to cultural activities and experiences. Engaging and accessible, it covers everything from creating a business plan and analyzing the competition, to product considerations and the role of technology and data, offering a glimpse behind the inner workings of some of the best-known brands in the world. Delivering invaluable insight through fascinating interviews from high-profile professionals including Group President of LVMH Retail, CEO of Harrods, and President of CHANEL foundation, this is a must-have handbook for achieving retail success in the continually evolving, multifaceted world of travel and tourism. FULL LIST OF CONTRIBUTORS: - Jacques Stern, CEO of Global Blue Tax Refund - Stephen Bebis, former CEO of Brookstone Gadget Stores - Andrea d'Avack, former President of Chanel Perfumes & Cosmetics worldwide - Christine Comaford, founder of Smart Tribes Institute - Frances O'Grady, Secretary General of the Trade Union Congress, UK - Desiree Bollier, Chair & Chief Merchant of Value Retail, creator and operator of The Bicester Village Shopping Collection - Taylor Safford, President & CEO of Pier 39 entertainment & shopping complex, San Francisco - Craig Robins, Founder & Owner of the Miami Design District Development, Florida - Louis de Bourgoing, former International Chairman of WH Smith - Dan Cockerell, Former Vice President of Disney's Magic Kingdom - Michael Ward, Managing Director of Harrods, London - Malik Fernando, Director of Dilmah Tea & Luxury Resorts, Sri Lanka - Tine Willumsen, Founder of The Diversity Council, Denmark - Jonathan Chippendale, CEO of Holition Technologies & Former Managing Director of De Beers Diamonds (Middle East) - Paul Samuels, Executive Vice President & Hugo Brady, Vice President of AEG Entertainment Group - Ravi Thakran, Group Chairman of LVMH Asia - Jason Holt CBE, Chairman of the Apprenticeship Ambassador Network, UK Department of Education - Ben Zifkin, Founder & President of Hubba.com, NY - Lesley Batchelor OBE, Director General of the Institute of Export & International Trade

Handbook on Electronic Commerce (Hardcover): M. Shaw, Etc, R. Blanning, T Strader, Andrew Whinston Handbook on Electronic Commerce (Hardcover)
M. Shaw, Etc, R. Blanning, T Strader, Andrew Whinston
R2,479 Discovery Miles 24 790 Ships in 10 - 15 working days

The world is undergoing a revolution to a digital economy, with pronounced implications for corporate strategy, marketing, operations, information systems, customer services, global supply-chain management, and product distribution. This handbook examines the aspects of electronic commerce, including electronic storefront, on-line business, consumer interface, business-to-business networking, digital payment, legal issues, information product development, and electronic business models.
Indispensable for academics, students and professionals who are interested in Electronic Commerce and Internet Business.

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