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Books > Business & Economics > Industry & industrial studies > Distributive industries

Creating Lean Dealers - The Lean Route to Satisfied Customers, Productive Employees and Profitable Retailers (Spiral bound):... Creating Lean Dealers - The Lean Route to Satisfied Customers, Productive Employees and Profitable Retailers (Spiral bound)
David Brunt, John Kiff
R1,720 Discovery Miles 17 200 Ships in 10 - 15 working days
Building Big Data Applications (Paperback): Krish Krishnan Building Big Data Applications (Paperback)
Krish Krishnan
R1,274 Discovery Miles 12 740 Ships in 10 - 15 working days

Building Big Data Applications helps data managers and their organizations make the most of unstructured data with an existing data warehouse. It provides readers with what they need to know to make sense of how Big Data fits into the world of Data Warehousing. Readers will learn about infrastructure options and integration and come away with a solid understanding on how to leverage various architectures for integration. The book includes a wide range of use cases that will help data managers visualize reference architectures in the context of specific industries (healthcare, big oil, transportation, software, etc.).

The Market Makers - How Retailers are Reshaping the Global Economy (Hardcover): Gary G. Hamilton, Benjamin Senauer, Misha... The Market Makers - How Retailers are Reshaping the Global Economy (Hardcover)
Gary G. Hamilton, Benjamin Senauer, Misha Petrovic
R3,254 Discovery Miles 32 540 Ships in 10 - 15 working days

The huge expansion of new marketplaces and new retailers over the last fifty years has created a retail revolution.These large and globally sophisticated retailers have harnessed the new technologies in communications and logistics to build consumer markets around the world and to create suppliers, new types of manufacturers, that provide consumers with whatever goods they want to buy. These global retailers are at the hub of the new global economy. They are the new Market Makers, and they have changed the way the global economy works.
Despite the fact that this retail revolution unfolded right before our eyes, this book is the first to describe the market-making capabilities of these retailers. In eleven chapters by leading scholars, The Market Makers provides a detailed and highly readable analysis of how retailers have become the leading drivers of the new global economy.

The Future of Food - A New Recipe for the Food Sector (Hardcover): Jorg Snoeck, Stefan Rompaey The Future of Food - A New Recipe for the Food Sector (Hardcover)
Jorg Snoeck, Stefan Rompaey
R703 Discovery Miles 7 030 Ships in 10 - 15 working days

How can we continue to feed a growing world population in a healthy and sustainable manner? Will we be able to make meals from a 3D printer? What will the role of supermarkets be in the years ahead? This timely book by two experienced retail professionals addresses the future of food, with an insightful overview of trends ranging from urban agriculture to sea farms, cultured meat to applied artificial intelligence, and hybrid supermarkets to new digital platform models.

Retail Futures - The Good, the Bad and the Ugly of the Digital Transformation (Hardcover): Eleonora Pantano Retail Futures - The Good, the Bad and the Ugly of the Digital Transformation (Hardcover)
Eleonora Pantano
R2,630 Discovery Miles 26 300 Ships in 10 - 15 working days

Retail Futures presents a comprehensive collection of new theory, original empirical evidence, and applied case studies synthesizing the emerging contributions in innovation and technology management for the retailing sector. Eleonora Pantano presents readers with an accessible and wide ranging collection of chapters aimed at clearly identifying the challenges retailers have to face in response to innovative new practices, while suggesting how the sector can respond to the technological developments. The book analyses theories, frameworks and guidelines for successfully managing innovation in retailing, empirical research on retailers and consumer behavior when facing innovation in retail settings, ethical considerations and privacy issues, and case studies of retailers and innovation. Retail Futures is primarily aimed at academic researchers studying retailing (including internet and e- retailing), as well as upper level students who want to understand this phenomenon. In addition, the book is useful for practitioners who are experiencing the dramatic effects of new and smart technologies on their retail strategies. This work provides a strong collection of theories, empirical evidence, and case study applications synthesizing the emerging studies on the innovation and technology management for retailing in an accessible way.

Luxury Retail and Digital Management, Second Edition - Developing Customer Experience in a Digital World (Hardcover, 2nd... Luxury Retail and Digital Management, Second Edition - Developing Customer Experience in a Digital World (Hardcover, 2nd Edition)
M. Chevalier
R1,149 Discovery Miles 11 490 Ships in 9 - 17 working days

Develop a winning customer experience in the digital world Luxury consumers are changing - they come from all over the world, they are young and they are digital natives. How can luxury brands that have built themselves as pure physical players adapt their business model and practices to address their expectations without abandoning their luxury DNA? Luxury Retail and Digital Management, 2nd Edition sets focus on the major retailing challenges and customer evolutions luxury brands are facing today: the digitalisation and the emergence of the millennials and Chinese luxury consumers. These major changes have been affecting the distribution and communication channels of luxury brands; they now have to think simultaneously physical stores and e-commerce, global marketing and digital marketing. - Defines all the tools that are necessary to manage luxury stores including analysis of location and design concept - Explores the selection, training and motivation of the staff - Covers everything executives, managers and retail staff need to know in order to enter, expand, understand and succeed in the world of luxury retail Written by luxury retail experts Michel Chevalier and Michel Gutsatz, who lend their solid academic credentials and professional expertise to the subject, Luxury Retail and Digital Management, 2nd Edition provides deep insight into the main challenges that luxury brands are facing in this digital age.

Great American Shopping Experience: The History of American Retail from Main Street to the Mall (Paperback): Stephen H Provost Great American Shopping Experience: The History of American Retail from Main Street to the Mall (Paperback)
Stephen H Provost
R651 Discovery Miles 6 510 Ships in 10 - 15 working days
Retail Disruptors - The Spectacular Rise and Impact of the Hard Discounters (Paperback): Jan-Benedict Steenkamp, Laurens Sloot Retail Disruptors - The Spectacular Rise and Impact of the Hard Discounters (Paperback)
Jan-Benedict Steenkamp, Laurens Sloot
R896 Discovery Miles 8 960 Ships in 10 - 15 working days

The rise of hard discounters like Aldi and Lidl has been monumental. Explore the very real threat they pose to traditional retailers and brand manufacturers and what you can learn from their growth. Hard discounters are stores that sell a limited selection of consumer-packaged goods and perishables - typically fewer than 2,000 Stock Keeping Units - for prices that are usually 50-60% lower than national brands. The best-known hard discounters are Aldi and Lidl, but global brands include Trader Joe's, EuroSpin, Biedronka, Netto and Leader Price. Their rise has been monumental; they have irrevocably changed the face of retail in Europe and Australia and are making steady inroads into the US. Retail Disruptors is the first book that explores this upheaval, providing expert insight into the business models of the leading hard discounters, and what mainstream retailers and brand manufacturers can do to remain competitive in the face of disruption. Meticulously researched by two of the leading authorities in retail strategy, private labels, branding, and hard discounting, Retail Disruptors is essential reading for all brand manufacturers and retailers who want to retain the competitive edge.

Cultures of Selling - Perspectives on Consumption and Society since 1700 (Hardcover, New Ed): John Benson Cultures of Selling - Perspectives on Consumption and Society since 1700 (Hardcover, New Ed)
John Benson; Laura Ugolini
R4,368 Discovery Miles 43 680 Ships in 10 - 15 working days

The study of consumption and its relationship to cultural and social values has become a vibrant and important field in recent years. Hitherto however, relatively few detailed and full length works on this topic have been published. In what will become a seminal volume, this book examines retail selling in various historical contexts and locations, as both an activity at once 'mundane' and almost universal. The book introduces the reader to the existing literature relevant to the subject; and explores the widespread perceptions of moral ambiguity surrounding the practice of selling consumer goods - ranging from concerns about the adulteration of goods, to fears about sharp practice on the part of retailers - and places such concerns in the context of wider societal values and ideas. The ambivalence towards retail selling and sellers is also a central focus of the collection, focussing on the attempts by retailers to develop selling techniques and successful practices of salesmanship, and at the same time establish widely-shared understandings of 'good' retailing. The book also delves into the more dubious practices of retail selling, including practices on the margin of legality, the issue of credit and changing attitudes towards debt. Uniquely the book examines how sales techniques relate to the wider context of a whole shopping 'experience' or shopping environment. Taken as a whole, this volume will provide a first port of call for students, researchers and others interested in exploring consumer cultures, and the cultural norms and practices involved in the sale of consumer goods in various historical periods and geographical contexts.

Retail Innovation Reframed - How to Transform Operations and Achieve Purpose-led Growth and Resilience (Hardcover): Gareth... Retail Innovation Reframed - How to Transform Operations and Achieve Purpose-led Growth and Resilience (Hardcover)
Gareth Jude, Andrew Smith
R2,777 Discovery Miles 27 770 Ships in 18 - 22 working days

Retail is defined by disruption; companies either adapt or are replaced by those that will. More so than ever learning how to reframe your business, apply change and stay innovative is key to continued success and survival. Innovation is hard for any organization, even more so for retailers where executing retail basics can often be seen as enough. But the difference between success and failure is increasingly becoming the ability to reframe your approach to innovation and use it to win the competitive edge, as Retail Innovation Reframed explains. Changing your business operations to solve customers' biggest challenges is how established household names and emerging businesses now thrive. Featuring case studies including Walmart, Warby Parker, Starbucks and Amazon, Retail Innovation Reframed demonstrates how to weave innovation into the operating fabric your company to remain ahead of the curve. Start your journey to innovation and learn how to use change to succeed. Online resources include templates for testing and analyzing new innovations.

Retail Marketing Strategy - Delivering Shopper Delight (Hardcover): Constant Berkhout Retail Marketing Strategy - Delivering Shopper Delight (Hardcover)
Constant Berkhout
R2,758 Discovery Miles 27 580 Ships in 18 - 22 working days

Basing shopper marketing strategy on customer insights is what differentiates market leading retail brands from weaker competitors. Many retail organizations lack business development and strategic departments that collect experiences, set benchmarks and create models and manuals. Retail Marketing Strategy makes the information available to drive new ways of thinking and make retail practice more agile for everyone. Outlining the five key capabilities required for retail excellence, namely in-store execution; organizational development; fact-driven decision making; multi-channel operations, and understanding customers, Retail Marketing Strategy answers some of the most difficult questions in retail including how to innovate to develop new ways to interact with customers across multiple channels, and how to replicate online success stories from other sectors. Practical steps are put forward for collating and interpreting the data generated in shopper activity, helping to make sense of trends and build effective strategy. Guidance is based throughout on neuromarketing research, providing a clear framework for building in experiential elements such as scent or music into the retail environment to really engage with consumers on an emotional level. If you are a marketing, branding or supply chain professional working in retail seeking straightforward and research-driven techniques for building lasting customer loyalty, or you are responsible for driving retail strategy in your organization, let Retail Marketing Strategy be your guide.

Handbook on Electronic Commerce (Hardcover): M. Shaw, Etc, R. Blanning, T Strader, Andrew Whinston Handbook on Electronic Commerce (Hardcover)
M. Shaw, Etc, R. Blanning, T Strader, Andrew Whinston
R2,479 Discovery Miles 24 790 Ships in 10 - 15 working days

The world is undergoing a revolution to a digital economy, with pronounced implications for corporate strategy, marketing, operations, information systems, customer services, global supply-chain management, and product distribution. This handbook examines the aspects of electronic commerce, including electronic storefront, on-line business, consumer interface, business-to-business networking, digital payment, legal issues, information product development, and electronic business models.
Indispensable for academics, students and professionals who are interested in Electronic Commerce and Internet Business.

Target Story - How the Iconic Big Box Store Hit the Bullseye and Created an Addictive Retail Experience (Hardcover): Bill... Target Story - How the Iconic Big Box Store Hit the Bullseye and Created an Addictive Retail Experience (Hardcover)
Bill Chastain
R325 R290 Discovery Miles 2 900 Save R35 (11%) Ships in 8 - 13 working days

Imagine if you could be a fly on the wall as a family enterprise becomes one of the most successful companies in the world. The Target Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the big box store to become the retail giant it is today. In an industry that has seen constant disruption over the last two decades, Target has experienced tremendous growth. Establishing a strong eCommerce business and cultivating a sought-after in-store experience has kept this iconic brand at the top of the retail game. From same-day fulfillment to brand partnerships, Target has successfully fought the domination of online marketplaces by thinking outside the big box. The growth, prosperity, and expansion strategies that can be gleaned from the history of the Target Corporation amounts to a masterclass in business. Yet, the Target story has never been adequately presented. Until now. Through the story of Target, you'll learn: How to remain nimble in times of tremendous change. How to reinvent a six-decade-old iconic brand. How to know when to build it yourself or bring in the experts. When to change the entire way you do business. And much, much more.

Time, Space, and the Market - Retroscapes Rising (Paperback, New): Stephen Brown, John F. Sherry Jr Time, Space, and the Market - Retroscapes Rising (Paperback, New)
Stephen Brown, John F. Sherry Jr
R962 Discovery Miles 9 620 Ships in 10 - 15 working days

A study of retroscapes, commercial environments that evoke past times and places, a ubiquitous manifestation of modern marketing. It covers an array of retailing milieux, in a number of different countries, at a variety of spatial scales, and from various evaluative perspectives, both pro and con.

Time, Space, and the Market - Retroscapes Rising (Hardcover, New): Stephen Brown, John F. Sherry Jr Time, Space, and the Market - Retroscapes Rising (Hardcover, New)
Stephen Brown, John F. Sherry Jr
R2,654 Discovery Miles 26 540 Ships in 10 - 15 working days

Retroscapes, commercial environments that evoke past times and places, are a ubiquitous manifestation of modern marketing. They come in various shapes and forms, from theme restaurants and flagship stores (Planet Hollywood, Niketown) to festival malls and new urbanist communities (Faneuil Hall, Disney's Celebration). This engaging work is the first book devoted exclusively to the subject. Time, Space, and the Market covers a diverse array of retailing milieux, in a number of different countries, at a variety of spatial scales, and from various evaluative perspectives, both pro and con. The contributors are all well known expert commentators, and the editors have published extensively on retromarketing and servicescapes respectively. Together they offer a unique take on a subject with which everyone can identify.

Shopping Choices with Public Transport Options - An Agenda for the 21st Century (Hardcover, New Ed): Muhammad Faishal Ibrahim,... Shopping Choices with Public Transport Options - An Agenda for the 21st Century (Hardcover, New Ed)
Muhammad Faishal Ibrahim, Peter J. McGoldrick
R4,227 Discovery Miles 42 270 Ships in 10 - 15 working days

In recent years, the environmental, social and economic concerns regarding laissez-faire retail decentralization policies have resulted in an emergence of a global trend towards the provision of wider choices of good quality public transport modes in suburban areas. Existing research on transport choices to shopping areas simply looks at travel time, travel cost or distance as a measure of the 'deterrence' of getting to a retail outlet and has concentrated on the attributes of the retail outlets, thus neglecting the transport attributes. Based on a substantial study incorporating both quantitative and qualitative research, this engaging volume takes a more balanced view of both retail outlet and transport attributes. It employs a multi-method, sequential design to examine the many dimensions salient to how people evaluate transport options for shopping purposes and unravels many important issues in transport mode and retail destination choices.

What's in a Brand Name? (Paperback): Mathew Wharmby James Whiting What's in a Brand Name? (Paperback)
Mathew Wharmby James Whiting
R239 Discovery Miles 2 390 Ships in 10 - 15 working days
Capitalising Economic Power in the US - Industrial Strategy in the Neoliberal Era (Hardcover, 1st ed. 2019): Mattia Tassinari Capitalising Economic Power in the US - Industrial Strategy in the Neoliberal Era (Hardcover, 1st ed. 2019)
Mattia Tassinari
R3,788 Discovery Miles 37 880 Ships in 18 - 22 working days

This book examines the American industrial strategy, from the late 70s to the present day, in what is now known as the 'neoliberal era'. The author illustrates the ways in which the protection and promotion of American companies and industries took place in the context of the international 'free market'. He provides clear evidence of how the economic power of the United States - wielded to influence the formal and informal institutions of the neoliberal order - has been used as a tool for enhancing its competitive advantage against other world economies.

The Complete Tradesman - A Study of Retailing, 1550-1820 (Hardcover, New Ed): Nancy Cox The Complete Tradesman - A Study of Retailing, 1550-1820 (Hardcover, New Ed)
Nancy Cox
R3,928 Discovery Miles 39 280 Ships in 10 - 15 working days

The Complete Tradesman redresses the relative paucity of studies on the history of retailing before 1800. Based upon extensive research into diverse trade sources, Cox takes issue with the surprisingly resilient stereotype of the 'dull' and 'out of date' shopkeeper in the early modern period, showing that the retailing sector was well adapted to the social and economic needs of the day and quick to exploit new opportunities. Chapters cover not only distribution, shop design, customer relations and networks between tradesmen, but also attitudes to retailing, official controls, and the response to novelty. By throwing light on subjects hitherto overlooked and challenging existing whiggish preoccupations with progress towards modern retailing systems, this study signals a new approach to the history of retailing. The focus is placed on assessing how far tradesmen, especially shopkeepers, satisfied and stimulated contemporary desires for consumer goods.

Contemporary Issues in Luxury Brand Management (Hardcover): Sylvie Studente, Eleonora Cattaneo Contemporary Issues in Luxury Brand Management (Hardcover)
Sylvie Studente, Eleonora Cattaneo
R4,350 Discovery Miles 43 500 Ships in 10 - 15 working days

Provides a comprehensive overview of the key themes surrounding luxury brand management and the core issues faced by luxury firms today; Each chapter is illustrated by well-recognized contemporary cases and examples to demonstrate how the theory translates to practice and provide an exciting teaching resource; Includes insights from a range of expert contributors from both research and consulting backgrounds

Hospitality Retail Management - A Unit Manager's Guide (Paperback): Conrad Lashley Hospitality Retail Management - A Unit Manager's Guide (Paperback)
Conrad Lashley
R1,740 Discovery Miles 17 400 Ships in 10 - 15 working days

'Hospitality Retail Management' provides students and managers with a practical guide to managing units in hospitality retail organizations.
Customers rely on a particular chain of hotels, restaurants or pubs to provide the same level of service and environment across the board. This standardised service provides the customer with the security of knowing what to expect from that particular organisation. However, this standardisation allows little room for creativity for individual managers to respond to the particular needs of their local market. There is a growing realisation that there is greater profitability if the chain can offer both standardised services across all its retail operations while at the same time allowing local managers the freedom to interpret the needs of its local market as they see fit.
'Hospitality Retail Management' shows managers and students how competitive advantage can be gained by adopting management techniques which are both 'tight and loose', and demonstrates how you can manage businesses with well-defined objectives while also allowing local managers to interpret their local market as they see fit.
Conrad Lashley has done extensive consultancy with companies such as McDonalds and uses case studies from these companies to reiterate key issues throughout the text.
Forms the basis of a complete course in unit management development
Provides an overview of the range of skills needed for effective unit management
Includes extensive examples of best practice from world-wide companies and a substantial integrated case study

Preventing Shoplifting Without Being Sued - Practical Advice for Retail Executives (Hardcover): Michael C. Budden Preventing Shoplifting Without Being Sued - Practical Advice for Retail Executives (Hardcover)
Michael C. Budden
R2,054 Discovery Miles 20 540 Ships in 18 - 22 working days

Shoplifiting is the single largest crime impacting U.S. retail merchants with annual losses over $21 billion and with merchants spending hundreds of millions of dollars to prevent it. To add insult to injury, individuals apprehended for shoplifting may sue stores for damages resulting from their apprehension and detention--and sometimes win. There is good news though. States have enacted merchant protection statutes and civil recovery laws which allow retailers to deal more effectively with the problem. Merchant protection statutes give retail merchants the right to apprehend and detain individuals suspected of shoplifting, while enjoying a conditional privilege of civil liability immunity; yet, despite the offer of civil liability immunity, merchants still lose civil suits with alarming regularity. To avoid losses, merchants must know and follow the specifics of their state's statutes to enjoy the immunity.

Well-written with numerous real life experiences and sound advice, Budden's book will help retail store executives better understand shoplifting's enormous financial hazards to their businesses. Budden uses real life cases to show what executives and managers can and cannot do in their efforts to apprehend, detain, and prosecute shoplifters. They will also find up-to-date advice on using civil recovery laws and information about what is being done to make shoplifters pay for their crimes. Budden makes clear that to gain maximum benefit from both merchant protection statutes and civil recovery laws, retail store executives must understand how such legal measures work and how best to apply them to reduce inventory shrinkage. These retail professionals will find Budden's book a useful guide for developing their own safe, workable protection plans.

Spices in the Indian Ocean World (Hardcover, New Ed): M. N Pearson Spices in the Indian Ocean World (Hardcover, New Ed)
M. N Pearson
R5,509 Discovery Miles 55 090 Ships in 10 - 15 working days

By turns exotic, valuable and of cardinal importance in the development of world trade, spices, as the editor reminds us, are today a mundane accessory in any well-equiped kitchen; in the 15th-18th centuries, the spice trade from the Indian Ocean to markets all over the world was a major economic enterprise. Setting the scene with extracts from Garcia da Orta's fascinating contemporary Colloquies on the drugs and simples of India [Goa 1563], this collection reviews trade in a wide variety of spices, exploring merchant organisation, transport and marketing as well as detailing the quantitative evidence on the fluctuations in spice trade. The evidence and historical debates concerning the 16th-century revival of the Mediterranean and Red Sea spice trade at this time, are fully represented here

Food Retailing and Sustainable Development - European Perspectives (Hardcover): Laure Lavorata, Leigh Sparks Food Retailing and Sustainable Development - European Perspectives (Hardcover)
Laure Lavorata, Leigh Sparks
R2,433 Discovery Miles 24 330 Ships in 10 - 15 working days

Faced with dwindling resources and the challenge of climate change, companies are seeking to enhance production while consuming fewer resources. At the same time, consumers are altering their behaviors by seeking local production or bulk buying products. Retailers, as boundary spanners between consumers and producers, have a major role in initiating change and sustainable development. Part one of this book analyzes the sustainable development practices of retailers within and between different European countries and presents case studies that consider best practices on this topic. Retailer include: Carrefour, Casino, Auchan, Leclerc, Intermarche and System U in France; Inditex, Cortefiel and MANGO in Spain; Edeka, Rewe, Schwarz-Group (with Lidl and Kaufland) and Aldi in Germany; and Tesco and Marks & Spencer in UK. International retailers in Poland are considered to better understand cross country activities. Part two underlines the challenges faced by European retailers in the wake of societal and technological changes. The consumers' role and their sustainable development practices are analyzed to understand the impact on retailing and the main risks for retailers. This book will appeal to academics, students and professional educators alike, providing a crucial understanding of retailers' practices in different countries and their impact on consumers.

The Internationalisation of Retailing (Paperback, illustrated edition): G. Akehurst, Nicholas Alexander The Internationalisation of Retailing (Paperback, illustrated edition)
G. Akehurst, Nicholas Alexander
R1,042 Discovery Miles 10 420 Ships in 10 - 15 working days

Retail has been considered national, or even local in character. In the 1990s a different environment emerged. The increasing dominance of distribution channels by large retailers, the emergence of global regional trading areas such as the single European market, and the convergence of international consumer tastes have led to a shift in perspectives. The large retail enterprise which does not think on an international basis faces marginalization by those competitors who are building international operations. This work brings together management researchers in the areas of international retailing. They offer an insight into the mechanisms which are driving forward the internationalization of retailing.

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