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Books > Business & Economics > Industry & industrial studies > Distributive industries

The Routledge Companion to the History of Retailing (Hardcover): Jon Stobart, Vicki Howard The Routledge Companion to the History of Retailing (Hardcover)
Jon Stobart, Vicki Howard
R6,370 Discovery Miles 63 700 Ships in 10 - 15 working days

Retail history is a rich, cross-disciplinary field that demonstrates the centrality of retailing to many aspects of human experience, from the provisioning of everyday goods to the shaping of urban environments; from earning a living to the construction of identity. Over the last few decades, interest in the history of retail has increased greatly, spanning centuries, extending to all areas of the globe, and drawing on a range of disciplinary perspectives. By offering an up-to-date, comprehensive thematic, spatial and chronological coverage of the history of retailing, this Companion goes beyond traditional narratives that are too simplistic and Euro-centric and offers a vibrant survey of this field. It is divided into four broad sections: 1) Contexts, 2) Spaces and places, 3) People, processes and practices and 4) Geographical variations. Chapters are written in an analytical and synthetic manner, accessible to the general reader as well as challenging for specialists, and with an international perspective. This volume is an important resource to a wide range of readers, including marketing and management specialists, historians, geographers, economists, sociologists and urban planners.

Marshall Field's - The Store That Helped Build Chicago (Hardcover): Gayle Soucek Marshall Field's - The Store That Helped Build Chicago (Hardcover)
Gayle Soucek
R714 R633 Discovery Miles 6 330 Save R81 (11%) Ships in 18 - 22 working days
Retail Gangster - The Insane, Real-Life Story of Crazy Eddie (Hardcover): Gary Weiss Retail Gangster - The Insane, Real-Life Story of Crazy Eddie (Hardcover)
Gary Weiss
R676 Discovery Miles 6 760 Ships in 10 - 15 working days

A biography of the spectacular rise and fall of Eddie Antar, better known as "Crazy Eddie," whose home electronics empire changed the world even as it turned out to be one of the biggest business scams of all timeBack in the fall of 2016 we heard the news about the passing of Eddie Antar, "Crazy Eddie" as he was known to millions of people, the man behind the successful chain of electronic stores and one of the most iconic ad campaigns in history. Few things evoke the New York of a particular era the way "Crazy Eddie! His prices are insaaaaane!" does. The journalist Herb Greenberg called his death the "end of an era" and that couldn't be more true. What's insane is that his story has never been told.Before Enron, before Madoff, before The Wolf of Wall Street, Eddie Antar's corruption was second to none in the U.S.A. The difference was that it was a street franchise, a local place that was in the blood stream of everyone's daily life in the 1970s and early '80s. And Eddie pulled it off with a certain style, an in your face blue collar chutzpah. Despite the fact that then Attorney General Ron Chertoff called him "the Darth Vader of capitalism" after the extent of the fraud was revealed, one of the largest SEC frauds in American history after Crazy Eddie's stores went public in 1984, Eddie was talked about fondly by the people who worked for him. They still do-there are myriads of ex-Crazy Eddie employee web pages that still attract fans.Many years have passed since the franchise went down in spectacular fashion but Crazy Eddie's moment has endured the way that iconic brands and characters do--one only need Google the media outpouring that accompanied his death. Maybe it's because it crystallized everything about 1970s New York almost perfectly, the merchandise and rise of consumer electronics (stereos!), the ads (cheesy!), the money (cash!). In Retail Gangster, investigative journalist Gary Weiss takes readers behind the scenes of one of the most unbelievable business scam stories of all time, reaffirming the old adage that the truth is often stranger than fiction.

International Retailing (Paperback, New): Nicholas Alexander, Anne Marie Doherty International Retailing (Paperback, New)
Nicholas Alexander, Anne Marie Doherty
R2,181 Discovery Miles 21 810 Ships in 10 - 15 working days

Based on the successful international retailing textbook by Nicholas Alexander, this new textbook has been designed to deliver a clear understanding of the retail internationalisation process, considering the supporting theoretical frameworks, international retail activity, and the management of international operations.
Structured around four parts, the text guides students through the internationalisation process, considering international markets and how retail enterprises operate within them, before ending with a concluding section that considers future trends. The authors discuss what is happening in international retailing, who is making it happen, why it is happening in the way that it is, and how it is happening. The book therefore examines the international retail process in its entirety by reflecting on contemporary research and the practicalities of international retail activity.
The textbook will be accompanied by an online resource centre. The ORC will comprise the following features:
Student site:
Web exercises
Weblinks
Glossary of terms
Multiple choice questions
Revision questions
Lecturer site (password protected):
PowerPoint slides
Revision comments/updates for the textbook
Lecturer's guide (explanatory notes and background article guidance for non-research active staff)
Seminar and discussion questions
Exam questions

Demand Prediction in Retail - A Practical Guide to Leverage Data and Predictive Analytics (Hardcover, 1st ed. 2022): Maxime C.... Demand Prediction in Retail - A Practical Guide to Leverage Data and Predictive Analytics (Hardcover, 1st ed. 2022)
Maxime C. Cohen, Paul-Emile Gras, Arthur Pentecoste, Renyu Zhang
R2,735 R2,360 Discovery Miles 23 600 Save R375 (14%) Ships in 9 - 17 working days

From data collection to evaluation and visualization of prediction results, this book provides a comprehensive overview of the process of predicting demand for retailers. Each step is illustrated with the relevant code and implementation details to demystify how historical data can be leveraged to predict future demand. The tools and methods presented can be applied to most retail settings, both online and brick-and-mortar, such as fashion, electronics, groceries, and furniture. This book is intended to help students in business analytics and data scientists better master how to leverage data for predicting demand in retail applications. It can also be used as a guide for supply chain practitioners who are interested in predicting demand. It enables readers to understand how to leverage data to predict future demand, how to clean and pre-process the data to make it suitable for predictive analytics, what the common caveats are in terms of implementation and how to assess prediction accuracy.

Smart Retail - Winning ideas and strategies from the most successful retailers in the world (Paperback, 4th Edition): Richard... Smart Retail - Winning ideas and strategies from the most successful retailers in the world (Paperback, 4th Edition)
Richard Hammond
R495 R457 Discovery Miles 4 570 Save R38 (8%) Ships in 5 - 10 working days

Discover the secrets of some of the world’s biggest and leading shops and online retailers and get a competitive edge. Covering everything from creating the ultimate retail experience to understanding the customer and the importance of motivated shop floor workers, this is the book that will guide you, your managers, team-workers, and anybody working in or learning about retail to success and profits.

•Fully updated to reflect the fast-moving and ever-changing world of retail
•Includes five essential new chapters featuring the very latest thinking, new case studies and the most cutting edge tactical thinking and strategic planning.
•Examines and coaches on traditional retail models alongside the rise in multi-channel, multiplatform retail and the exponential rise in the use of technology.
•Practical, inspiring, comprehensive and authoritative, it’s easy to follow and quick to put into practice
•Delivers outcomes that retailers want: how to grow their sales, boost their profits, develop loyalty and deliver an exceptional, memorable and envied customer experience.
•A wide appeal including retail entrepreneurs, existing managers of all levels, shop-floor staff and anybody interested in what retail is, how it works and what it means in the 21st Century.

THE CLASSIC, HIGHLY REGARDED AND DEFINITIVE GUIDE TO RETAIL SUCCESS.

Consumer Goods Subscriptions - How to Win in Retail in the 21st Century (Paperback): Severin Bischof, Thomas Rudolph Consumer Goods Subscriptions - How to Win in Retail in the 21st Century (Paperback)
Severin Bischof, Thomas Rudolph
R734 R638 Discovery Miles 6 380 Save R96 (13%) Ships in 18 - 22 working days

Digitalization has changed our economy and, with the imminent automation of consumption, is causing further major upheavals. Consumers are increasingly choosing subscriptions or season tickets to reduce the effort required to perform everyday activities such as buying clothes, preparing meals, listening to music, or city driving. This book focuses on subscriptions to consumer goods that consumers used to purchase in stationary retail stores. Consumer Goods Subscriptions describes the types of subscriptions that play a role in today's world and identifies the industries in which subscriptions will become particularly popular in the future. The authors define and differentiate four subscription types in terms of surprise and personalization. The book provides a step-by-step concept for successfully implementing subscriptions and shows how to optimize subscription revenues and profits. It will help retail managers to seize the opportunities of this new revenue model and respond to changing customer behavior with appropriate subscription services.

Practical Approach To Merchandising Mathematics - Bundle Book + Studio Access Card (Paperback): Linda M Cushman Practical Approach To Merchandising Mathematics - Bundle Book + Studio Access Card (Paperback)
Linda M Cushman
R1,355 R1,270 Discovery Miles 12 700 Save R85 (6%) Ships with 15 working days

A Practical Approach to Merchandising Mathematics, Revised 1st Edition, is dedicated to helping students master the mathematical concepts, techniques, and analysis utilized in the merchandise buying and planning process. Students will review basic maths concepts; learn how to use typical merchandising forms; become familiar with the application of computerized spreadsheets in retailing; and recognize the basic factors of buying and selling that affect profit. This peer-reviewed new edition of the text brings together assortment planning, vendor analysis, markup and pricing, and terms of sale into one comprehensive resource for students who will be involved with the activities of merchandise buying in the retail industry. Introducing A Practical Approach to Merchandising Mathematics STUDIO--an online tool for more effective study! ~Study smarter with self-quizzes featuring scored results and personalized study tips ~Review concepts with flashcards of terms and definitions ~Access downloadable spreadsheets and tables illustrating operational results, inventory and merchandise plans ~Test your knowledge with review exercises covering key text concepts ~Redeeming the code inside this card will give you full access to the content previously contained on the DVD or CD packaged with this book

Brand Management Strategies - Luxury and Mass Markets - Bundle Book + Studio Access Card (Other printed item): William... Brand Management Strategies - Luxury and Mass Markets - Bundle Book + Studio Access Card (Other printed item)
William D'Arienzo
R2,407 Discovery Miles 24 070 Ships in 10 - 15 working days

As global economies grow and the cost of doing business increases, the brand is the pre-eminent business asset needed for success in global business development. Brand Management Strategies: Luxury and Mass Markets presents the brand experience on a market continuum from mass market to luxury, using diverse examples from Burberry to BMW, Coca-Cola to Chanel, and Starbucks to Starwood. Underpinned by the author's many years of practical experience as both a professor and brand consultant, this book details the proven steps necessary to develop, build, and sustain a successful brand strategy and business. Features - Filled with current examples from fashion brands such as Burberry, Coach, and Target and non-fashion brands including Apple, Hyundai, Porsche, Ritz Carlton Hotels, and more - Brandstorming: Successes and Failures depict real world case studies of successful-and not so successful-branding strategies - Experiential learning tools include learning objectives, bolded key terms, and end of chapter Conversations discussion questions and Challenges projects and activities STUDIO Resources - Study smarter with self-quizzes featuring scored results and personalized study tips - Review concepts with flashcards of terms and definitions Teaching Resources - Instructor's Guide provides suggestions for planning the course and using the text in the classroom, supplemental assignments, lecture notes, and Test Bank with sample test questions for each chapter - PowerPoint (R) presentations include full color images from the book and provide a framework for lecture and discussion

Customer Behaviour in eCommerce - Case Studies from the Online Grocery Market (Paperback, 1st ed. 2023): Sarka Zapletalova,... Customer Behaviour in eCommerce - Case Studies from the Online Grocery Market (Paperback, 1st ed. 2023)
Sarka Zapletalova, Halina Starzyczna
R1,475 Discovery Miles 14 750 Ships in 18 - 22 working days

Online shopping is undergoing significant changes around the globe, evolving in the food and non-food segments alike. Representing a vital distribution channel that reaches countless customers, sales from online shopping have long-since exceeded USD 1000 billion per year and are growing steadily. This book is intended for general readers and professionals interested in companies' strategic orientation in connection with their online format and building and strengthening customer loyalty. In this regard, their business strategies are not considered in their full scope and complexity; instead, the book focuses more narrowly on the relationship between business strategy, buying behavior and customer loyalty.

Retail Recovery - How Creative Retailers Are Winning in their Post-Apocalyptic World (Hardcover): Mark Pilkington Retail Recovery - How Creative Retailers Are Winning in their Post-Apocalyptic World (Hardcover)
Mark Pilkington
R536 Discovery Miles 5 360 Ships in 10 - 15 working days

Shortlisted for the Business Book Awards 2022 The world's retail sector has been devastated in recent years by two unstoppable forces: internet shopping and the Covid-19 lockdown. The result: huge numbers of prestigious brands have gone under, or are now a shadow of their former selves, and large parts of the world economy have fallen into a recession, with reduced employment and incomes across large parts of society. High streets and shopping malls lie half-empty, causing a vacuum at the heart of our communities and societies, and many discretionary products have simply become too expensive for people to buy on a regular basis. There is now an urgent need to regenerate our local shopping areas, so how can retailers and brands respond to this crisis? Fortunately, new shoots of recovery are emerging from the wreckage of the old order - new brands, new ways of providing value, and new and innovative methods of creating interest to draw in consumers, all of which have the potential to kick-start the retail economy. Retail Recovery offers a comprehensive analysis of these new forces that are changing the way in which we browse for and buy products, and how we experience and engage with the brands themselves. It includes in-depth interviews with some of the most innovative players in the UK, Europe and North America, in the hope of drawing out key learning points for the rest of the industry. It also provides essential guidelines for governments, as they strive to rebuild and reinforce the retail spaces within our communities, allowing them to create a more effective economic lifeline for retailers, shoppers, retail workers, manufacturers and distributors.

Demand Prediction in Retail - A Practical Guide to Leverage Data and Predictive Analytics (Paperback, 1st ed. 2022): Maxime C.... Demand Prediction in Retail - A Practical Guide to Leverage Data and Predictive Analytics (Paperback, 1st ed. 2022)
Maxime C. Cohen, Paul-Emile Gras, Arthur Pentecoste, Renyu Zhang
R2,168 Discovery Miles 21 680 Ships in 18 - 22 working days

From data collection to evaluation and visualization of prediction results, this book provides a comprehensive overview of the process of predicting demand for retailers. Each step is illustrated with the relevant code and implementation details to demystify how historical data can be leveraged to predict future demand. The tools and methods presented can be applied to most retail settings, both online and brick-and-mortar, such as fashion, electronics, groceries, and furniture. This book is intended to help students in business analytics and data scientists better master how to leverage data for predicting demand in retail applications. It can also be used as a guide for supply chain practitioners who are interested in predicting demand. It enables readers to understand how to leverage data to predict future demand, how to clean and pre-process the data to make it suitable for predictive analytics, what the common caveats are in terms of implementation and how to assess prediction accuracy.

Blockchain for International Security - The Potential of Distributed Ledger Technology for Nonproliferation and Export Controls... Blockchain for International Security - The Potential of Distributed Ledger Technology for Nonproliferation and Export Controls (Paperback, 1st ed. 2021)
Cindy Vestergaard
R3,287 Discovery Miles 32 870 Ships in 18 - 22 working days

This book intersects the distributed ledger technology (DLT) community with the international security community. Given the increasing application of blockchain technology in the fields of business and international development, there is a growing body of study on other use cases. For instance, can blockchain have a significant role in preserving and improving international security? This book explores this question in the context of preventing the proliferation of some of the most dangerous materials in the world-items that if not secured can lend to the development of weapons of mass destruction. It considers how blockchain can increase efficiencies in the global trade of nuclear and chemical materials and technology, thereby increasing assurances related to compliance with international nonproliferation and disarmament treaties.

Intelligent Retail - The Future of Stationary Retail (Paperback, 1st ed. 2023): Gerrit Heinemann Intelligent Retail - The Future of Stationary Retail (Paperback, 1st ed. 2023)
Gerrit Heinemann
R1,447 Discovery Miles 14 470 Ships in 18 - 22 working days

This book shows stationary retail a way to reinvent itself after Corona, in order to be able to survive against the strong competition of online retail. The focus is on the central issues that will shape the retail of the future. For example, brick-and-mortar retail in particular must now work with intelligent systems based on data and adopt or even surpass methods that the large online marketplaces have been using successfully for a very long time. In this regard, artificial intelligence also plays a major role in retail. This is not just about automation and robots taking over tasks, but also about instruments and machines being able to learn and draw conclusions themselves in all retail functions. This is becoming increasingly difficult because our shopping and search behavior is constantly changing. Therefore, a customer should receive intelligent recommendations in the store, which are also based on his already known interests and behavior patterns. Gerrit Heinemann shows how intelligent action can save stationary retail in city centres and shopping centres. The content - From stationary Retail to intelligent Retail - Threats to the stationary retail trade - Basic requirements and manifestations of intelligent Retail - Examples of intelligent retail of the future - Risks for intelligent Retail

B2B eCommerce - Basics, Business Models and Best Practices in Business-to-Business Online Trade (Paperback, 1st ed. 2023):... B2B eCommerce - Basics, Business Models and Best Practices in Business-to-Business Online Trade (Paperback, 1st ed. 2023)
Gerrit Heinemann
R2,415 Discovery Miles 24 150 Ships in 18 - 22 working days

This textbook covers the basics of business-to-business (B2B) eCommerce, where similar principles of customer targeting can be observed as in B2C eCommerce. Gerrit Heinemann highlights the specifics and business models of B2B eCommerce, analyzes the digital challenges and shows the consequences and opportunities for online sales in B2B. Recognised best-practice examples illustrate how successful B2B eCommerce can work and which risks have to be considered.

International Trade of Secondhand Goods - Flow of Secondhand Goods, Actors and Environmental Impact (Paperback, 1st ed. 2021):... International Trade of Secondhand Goods - Flow of Secondhand Goods, Actors and Environmental Impact (Paperback, 1st ed. 2021)
Michikazu Kojima, Shozo Sakata
R3,981 Discovery Miles 39 810 Ships in 18 - 22 working days

This book demonstrates the flow of the international trade of secondhand goods and examines the socio-economic background and mechanisms of the trade. It highlights the actors involved in the trade of secondhand goods and how traditionally secondhand good have largely been traded through social or ethnic networks in order to effectively transfer quality and market information. The development of information technology and emergence of new information platforms have changed these business models. The policies and regulations relating to the trade of secondhand goods are explored, alongside the negative impact of these trades, and the growing awareness of the circular economy. This book illustrates how importing countries as well as international institutions have developed regulations in order to balance these two issues. It will relevant to students and economists interested in development economics and economics geography.

Future Luxe - What's Ahead for the Business of Luxury (Hardcover): Erwan Rambourg Future Luxe - What's Ahead for the Business of Luxury (Hardcover)
Erwan Rambourg; Foreword by Francois-Henri Pinault
R705 R566 Discovery Miles 5 660 Save R139 (20%) Ships in 10 - 15 working days

In Future Luxe: What's Ahead for the Business of Luxury, Erwan Rambourg identifies the major forces and emerging trends that are set to reshape luxury over the next decade. The expansion of Chinese consumption and the boost in women's spending power around the world will fuel continued growth in the industry-but even more importantly, fundamental changes are on the horizon. The younger generation is entering the luxury market, bringing new values and demands that will redefine the very meaning of luxury. The sector should expand in the realms of travel, health, leisure, even cannabis. For brands to resonate with these younger consumers they will have to develop substance beyond a high-quality product or a desirable logo. Greenwashing won't cut it-brands will need to take seriously issues like diversity, sustainability, and ethical production. To ensure his portrait of the industry has the depth and nuance of real-world experience, Rambourg interviews several CEOs from the largest groups and brands, including Kering, Cartier, Puma, and Moncler, in addition to drawing on his own observations from over two decades in luxury. Future Luxe is engaging, wise, and deeply informed, a vital read for those new to the industry as well as veterans planning for continued success.

Navigating the New Retail Landscape - A Guide for Business Leaders (Paperback, 2nd Revised edition): Alan Treadgold, Jonathan... Navigating the New Retail Landscape - A Guide for Business Leaders (Paperback, 2nd Revised edition)
Alan Treadgold, Jonathan Reynolds
R1,306 Discovery Miles 13 060 Ships in 10 - 15 working days

The global retail industry is in the early stages of an era of profound and unprecedented, change. This book is intended to serve as a wide-ranging, robust, and practical guide to leaders of enterprises tasked with both understanding and delivering success in the new landscape of retailing. Part 1 describes the major directions and drivers of change that define the new retail landscape. Accelerating changes in technology, the rise to international prominence of internet enabled shoppers, and the rapid emergence of entirely new retail enterprises and business models are combining to re-shape the very fundamentals of the retail industry. No longer are shops central or even necessary to the business of retailing. No longer is choice for the shopper limited to the neighbourhood, town, or even country in which they live. No longer is the act of retailing solely the preserve of traditional retail enterprises as internet-enabled businesses, technology, logistics, suppliers, and financial services enterprises all seek direct relationships with the shopper. The new landscape of retailing is an unforgiving one. Success can be achieved more quickly than ever before, but failure is equally rapid. New opportunities are profound, but so too are the challenges. Part 2 of this book discusses the structures, skills, and capabilities that retail enterprises and their leaders will need if they are to be successful. This second edition presents more than 25 detailed case studies of innovative and successful enterprises alongside more than one hundred smaller examples to illustrate the themes discussed. A new afterword also presents ten central areas business leaders must focus on in order to build organizational resilienc in the wake of COVID-19 and the profound uncertainties retail enterprises now face. Frameworks and practical guidance are offered to help readers contextualise the nature of change occurring on a global scale, and identify the capabilities, skills, and perspectives that will be needed at both an enterprise and a personal leadership level.

Is This a Book? (Paperback): Angus Phillips, Miha Kovac Is This a Book? (Paperback)
Angus Phillips, Miha Kovac
R469 Discovery Miles 4 690 Ships in 10 - 15 working days

This is a book about the book. Is this a book? is a question of wide appeal and interest. With the arrival of ebooks, digital narratives and audiobooks, the time is right for a fresh discussion of what is a book. Older definitions that rely solely on print no longer work, and as the boundaries of the book have been broken down, this volume offers a fresh and lively discussion of the form and purpose of the book. How does the audiobook fit into the book family? How is the role of reading changing in the light of digital developments? Does the book still deserve a privileged place in society? The authors present a dynamic model of the book and how it lives on in today's competitive media environment.

How Trade with China Threatens Western Institutions - The Economic Roots of a Political Crisis (Paperback, 1st ed. 2021):... How Trade with China Threatens Western Institutions - The Economic Roots of a Political Crisis (Paperback, 1st ed. 2021)
Robert Gmeiner
R3,098 Discovery Miles 30 980 Ships in 18 - 22 working days

This book evaluates the institutional environments of China and the United States, and the West more broadly, and how they affect their trading relationship, with specific emphasis on intellectual property theft and other allegations of unfair competition. The economic and political characteristics of the two countries affect the balance of power in their trading relationship, with ramifications far beyond jobs and output. The major theme is China's ability to free ride on Western institutions through intellectual property theft and extortion. This free riding is far more than just infringing patents and reaping profits; it creates a combination of incentives for political pressures in the West that diminish the free market and liberal Western values. The result is the classic result of free riding - underprovision, or degeneration, of the Western institutions that made the West prosperous and free. At the same time, China's economic might, military prowess, and global soft power increase, often with deleterious effects for freedom and free markets. This book is distinctive because it integrates public choice ideas about economic institutions, state action, and strategic behavior into international trade. It also takes account of the economic characteristics of China and the West and explains why they present a situation that is fundamentally different from other trade disputes. Institutions and political influence are central to this book's analysis of trade, which can be more dangerous and more disguised than the welfare gains from trade. Providing a concise and lucid distillation of pressing issues, this book is critical reading for scholars studying trade with China and its effects on both global and Western innovation, economic output, soft power, and freedom more broadly.

Japanese Retail Industry After the Bubble Economy - Development of the 100-yen Shops (Paperback, 1st ed. 2022): MD Arifur Rahman Japanese Retail Industry After the Bubble Economy - Development of the 100-yen Shops (Paperback, 1st ed. 2022)
MD Arifur Rahman
R1,587 Discovery Miles 15 870 Ships in 18 - 22 working days

This book highlights the major institutional changes in the development of the Japanese retail industry after the bubble economy. The Japanese retail structure has been transformed from an abundance of small retail stores to chain stores by notable institutional changes with continuous variations in the post-1990s. It provides an insight into the impact of retail density on the household economy in the stagnant economy of Japan. The issues highlighted in this book include the background of the advent of 100-yen retail stores and strategic approach of the stores during the stagnant economy, a comparative analysis of Japanese 100-yen shops and dollar stores in United States, employment compliance of 100-yen shops and dollar stores in developing countries, factors that contributed to change the Japanese distribution channels after the 1990s, and determinants of retail density in Japan. The stagnant economy in the post-bubble period, along with changes in the large-scale retail store law, led consumers to shift from the most popular department stores to supermarkets and the cheapest retail alternatives. With its recent data and theories, this research work will be of interest to business and economics students and researchers in Japanese retailing and relevant areas.

Analytics for Retail - A Step-by-Step Guide to the Statistics Behind a Successful Retail Business (Paperback, 1st ed.): Rhoda... Analytics for Retail - A Step-by-Step Guide to the Statistics Behind a Successful Retail Business (Paperback, 1st ed.)
Rhoda Okunev
R853 R731 Discovery Miles 7 310 Save R122 (14%) Ships in 18 - 22 working days

Examine select retail business scenarios to learn basic mathematics, as well as probability and statistics required to analyze big data. This book focuses on useful and imperative applied analytics needed to build a retail business and explains mathematical concepts essential for decision making and communication in retail business environments. Everyone is a buyer or seller of products these days whether through a physical department store, Amazon, or their own business website. This book is a step-by-step guide to understanding and managing the mechanics of markups, markdowns, and basic statistics, math and computers that will help in your retail business. You'll tackle what to do with data once it is has accumulated and see how to arrange the data using descriptive statistics, primarily means, median, and mode, and then how to read the corresponding charts and graphs. Analytics for Retail is your path to creating visual representations that powerfully communicate information and drive decisions. What You'll Learn Review standard statistical concepts to enhance your understanding of retail data Understand the concepts of markups, markdowns and profit margins, and probability Conduct an A/B testing email campaign with all the relevant analytics calculated and explained Who This Book Is For This is a primer book for anyone in the field of retail that needs to learn or refresh their skills or for a reader who wants to move in their company to a more analytical position.

Omnichannel Retail - How to Build Winning Stores in a Digital World (Paperback, 2nd Revised edition): Tim Mason, Sarah Jarvis Omnichannel Retail - How to Build Winning Stores in a Digital World (Paperback, 2nd Revised edition)
Tim Mason, Sarah Jarvis
R798 Discovery Miles 7 980 Ships in 18 - 22 working days

The retail industry is under significant pressure. Not only are retailers grappling with rising costs, but they are trying to keep up with rapidly changing consumer behaviours, technological advancements and ever-increasing competition. To win, retailers today have to learn how to serve customers equally well both on and offline. This means integrating the physical seamlessly with the digital and creating something that is flawlessly omnichannel as, more than ever, customers are seeking convenient, personalized and unified shopping experiences, regardless of when or where they choose to engage. An omnichannel approach to retail delivers the potential to boost footfall, enhance customer insight, improve service, grow loyalty and ultimately drive sales. Omnichannel Retail serves as a practical guide for businesses on how they can better serve customers to fuel their growth by harnessing the opportunity that being digitally enabled and data-driven brings. This fully updated new edition explains how to build engaging loyalty schemes, deliver personalized marketing and how to maximize the power of customer data. Featuring case studies from omnichannel leaders worldwide such as Asda, Woolworths Australia, Target and Pret A Manger, this book provides tangible and proven examples of how retailers can capitalize on the opportunity that our hyper-connected and always-on world presents.

Wettbewerbsvorteile durch Wissen - Knowledge Management, CRM und Change Management verbinden (German, Hardcover, 2012 ed.):... Wettbewerbsvorteile durch Wissen - Knowledge Management, CRM und Change Management verbinden (German, Hardcover, 2012 ed.)
Bernhard Mescheder, Christian Sallach
R1,317 Discovery Miles 13 170 Ships in 18 - 22 working days

Wachsende Komplexitat pragt die Unternehmenswelt seit Jahren auf fast allen Ebenen. Die Autoren beschreiben einen praxiserprobten, ganzheitlichen Ansatz, um Komplexitat in Unternehmen beherrschbar zu machen und Wettbewerbsvorteile zu generieren. Dafur verbinden sie Methoden aus Wissensmanagement, Kundenbeziehungsmanagement (CRM) und Change Management mithilfe von wissensbasierten Softwarelosungen. Der Band bietet Managern und Projektleitern einen Handlungsleitfaden zum Aufbau von Mehrwerten fur unterschiedliche interne und externe Zielgruppen."

Retail Supply Chain Management (Hardcover, 2nd edition): James B Ayers, Mary Ann Odegaard Retail Supply Chain Management (Hardcover, 2nd edition)
James B Ayers, Mary Ann Odegaard
R2,453 Discovery Miles 24 530 Ships in 10 - 15 working days

Retail supply chain consists of multiple segments from sales to distribution to finance. Retail manufacturers rely on a complicated web of suppliers. Customer demand and market competition today requires extreme efficiency from end to end. This book offers the retail supply chain executive with the tools needed for full strategic advantage. The new edition gives special attention to recent challenges, such as vast technological change, higher levels of customer personalization, and more global supply chains.

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