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Books > Business & Economics > Industry & industrial studies > Distributive industries

Contemporary Issues in Luxury Brand Management (Paperback): Sylvie Studente, Eleonora Cattaneo Contemporary Issues in Luxury Brand Management (Paperback)
Sylvie Studente, Eleonora Cattaneo
R1,267 Discovery Miles 12 670 Ships in 9 - 17 working days

Provides a comprehensive overview of the key themes surrounding luxury brand management and the core issues faced by luxury firms today; Each chapter is illustrated by well-recognized contemporary cases and examples to demonstrate how the theory translates to practice and provide an exciting teaching resource; Includes insights from a range of expert contributors from both research and consulting backgrounds

The Internationalisation of Retailing (Paperback, illustrated edition): G. Akehurst, Nicholas Alexander The Internationalisation of Retailing (Paperback, illustrated edition)
G. Akehurst, Nicholas Alexander
R1,042 Discovery Miles 10 420 Ships in 10 - 15 working days

Retail has been considered national, or even local in character. In the 1990s a different environment emerged. The increasing dominance of distribution channels by large retailers, the emergence of global regional trading areas such as the single European market, and the convergence of international consumer tastes have led to a shift in perspectives. The large retail enterprise which does not think on an international basis faces marginalization by those competitors who are building international operations. This work brings together management researchers in the areas of international retailing. They offer an insight into the mechanisms which are driving forward the internationalization of retailing.

Small Privatization - Transformation of Retail Trade and Consumer Services in the Czech Republic, Hungary and Poland... Small Privatization - Transformation of Retail Trade and Consumer Services in the Czech Republic, Hungary and Poland (Hardcover)
John Searle, Roman Frydman, Andrzej Rapaczynski, Joel Turkewitz
R3,743 Discovery Miles 37 430 Ships in 10 - 15 working days

This Third Volume in the acclaimed series of CEU Privatization Reports deals with the transition to a free market in retail trade and consumer services in Poland, Hungary, and the Czech Republic. The authors describe and analyze all the programs with the help of which shops, restaurants, and service establishments have been privatized in the three most advanced postcommunist countries and provide detailed quantitative evidence concerning all aspects of the small privatization process. The volume also presents the results of the first extensive empirical survey of privatized establishments in the three countries and draws important conclusions concerning the conditions necessary for a successful privatization of the retail trade and consumer service sectors in Eastern Europe. The authors argue that small privatization is, above all, a transfer of ownership to commercial real estate and that the nature of the rights conveyed to the new owners makes a great difference with respect to postprivatization restructuring. They also show that the presence of outside owners, not connected with predecessor state establishments, is one of the most important factors determining the extent of changes brought about by small privatization.

Retail Buying - From Basics to Fashion - Bundle Book + Studio Access Card (Paperback, 7th edition): Richard Clodfelter Retail Buying - From Basics to Fashion - Bundle Book + Studio Access Card (Paperback, 7th edition)
Richard Clodfelter
R1,710 R1,581 Discovery Miles 15 810 Save R129 (8%) Ships with 15 working days

Retail Buying, Seventh Edition integrates math concepts throughout the text to guide students through typical buying tasks, from identifying potential customers, to creating a six-month merchandising plan, to developing sales forecasts. Updated with examples and trends from across the world, this book will keep readers informed on how the retailing industry is adapting to changes like an increased focus on sustainability, the growth of digital retailing, and impacts from the coronavirus pandemic. Practice problems and updated information tables further help students to analyze and interpret data across relevant subjects like global buying and sourcing, omnichannel retailing, and social media. New to this Edition: -Updated coverage of the coronavirus pandemic and the expanding usage of social media and mobile technologies -Increased emphasis on product sustainability and changing consumer behavior -New and updated Trendwatch and Snapshot features Instructor Resources -The Instructor's Guide provides suggestions for planning the course and using the text in the classroom, including sample syllabi, in-class activities, and teaching ideas -The Test Bank includes sample test questions for each chapter -PowerPoint (R) presentations include images from the book and provide a framework for lecture and discussion STUDIO Features Include: -Study smarter with self-assessment quizzes featuring scored results and personalized study tips -Review concepts with flashcards of essential vocabulary and basic retail math formulas -Practice your skills with downloadable Excel spreadsheets to complete the end-of-chapter Spreadsheet Skills exercises -Enhance your knowledge with printable worksheets featuring step-by-step solutions to common retail buying math problems -Watch videos related to chapter concepts

The Paris Shopping Companion - A Personal Guide to Shopping in Paris for Every Pocketbook (Hardcover, 4th edition): Susan Swire... The Paris Shopping Companion - A Personal Guide to Shopping in Paris for Every Pocketbook (Hardcover, 4th edition)
Susan Swire Winkler; As told to Caroline Lesieur
R590 Discovery Miles 5 900 Ships in 10 - 15 working days

Packed with practical, updated information for anyone's budget, this new edition of Winkler's personal guide to shopping in Paris includes maps of the major shopping areas and photos that richly illustrate the text.

New Consumer Marketing - Managing a Living Demand System (Hardcover): S. Baker New Consumer Marketing - Managing a Living Demand System (Hardcover)
S. Baker
R1,188 Discovery Miles 11 880 Ships in 10 - 15 working days

The advent of a new kind of consumer is making traditional approaches to marketing redundant. New Consumers are informed, empowered and at large in a dynamic marketplace. How can brand owners and retailers best connect with them?

New Consumer Marketing recognizes and tackles this question. The answer lies in adopting a value-centric orientation and refocusing marketing on the three key processes of value definition, value creation and value delivery. Drawing on learning from the living sciences, Susan Baker presents an organic framework for meeting the actual needs of New Consumers through superior levels of insight, innovation and agility.

This book clearly explains the rationale for managing marketing as a demand system and is richly illustrated throughout with cases to show how this approach can help organizations be more effective.

"I read every word and I learned an enormous amount about how consumers are driving markets in ways totally different from those I knew so much about when I was an FMCG marketing director. This is a must read." Professor Malcolm McDonald, Cranfield School of Management, Cranfield, UK.

"This book brings together the best of new marketing thinking in a way that will help mangers not only understand it, but implement it." Pete Brown, St. Lukes, London, UK.

"New Consumer Marketing will shake your preconceptions about marketing and challenge you to re-tune your thinking. Susan Baker’s work is a comprehensive articulation of the new marketing realities and is a must read for marketers." Chris Green, VP Marketing, Dulux, Slough, UK.

"Overall a very challenging and thought-provoking book. One to keep for constant reference in the new, little-charted landscape." Claire Watson, Marketing Society, Middlesex, UK.

The Consumer Trap - BIG BUSINESS MARKETING IN AMERICAN LIFE (Paperback): Michael Dawson The Consumer Trap - BIG BUSINESS MARKETING IN AMERICAN LIFE (Paperback)
Michael Dawson
R603 Discovery Miles 6 030 Ships in 10 - 15 working days

The Consumer Trap blows the lid off the trillion-dollar-a-year business marketing industry, explaining how it continues to soak up economic and environmental resources and dominate the personal lives of citizens. Flouting conventional mainstream and radical thinking about consumer culture, Michael Dawson reveals how corporate marketing embodies and extends into personal life the scientific management principles famously enunciated by Frederick Winslow Taylor, whose earliest disciples predicted the big business marketing revolution. After revealing why corporate capitalism fuels an ever-increasing marketing race, Dawson provides a step-by-step account of how this behemoth works and expands. Using firsthand evidence, he explains in detail how big business marketing campaigns penetrate and profoundly affect the lives of ordinary Americans. Dawson argues that if people are to escape the costly consumer trap set by the overclass, they will need to renew class struggle from below, inventing new institutions for democratically governing and implementing major economic decisions. A blueprint for reinventing the study and debate of the sociocultural effects of corporate marketing practices, The Consumer Trap makes big business marketing a target of direct historical and sociological scrutiny.

A Stitch in Time - Lean Retailing and the Transformation of Manufacturing - Lessons from the Apparel and Textile Industries... A Stitch in Time - Lean Retailing and the Transformation of Manufacturing - Lessons from the Apparel and Textile Industries (Hardcover, Reissue)
Frederick H. Abernathy, John T. Dunlop, Janice H. Hammond, David Weil
R1,550 Discovery Miles 15 500 Ships in 10 - 15 working days

Explains the major changes in the textile and clothing industry that are taking place mostly in the USA. Shows the central role of information systems in providing data on sales at the retail level that is communicated back through the system to garment distributors, manufacturers, designers, and to the starting point: the manufacturers of the cloth from which the garments are made.

The Retail Start-Up Book - Successfully Plan, Launch and Grow a Business (Paperback): Rowland Gee, Danny Sloan, Graham Symes The Retail Start-Up Book - Successfully Plan, Launch and Grow a Business (Paperback)
Rowland Gee, Danny Sloan, Graham Symes
R897 Discovery Miles 8 970 Ships in 10 - 15 working days

The retail market in the UK is worth more than £400 billion annually and employs over 3 million workers, while in the US 29 million people create over USD $4 trillion of revenue through the industry. Despite the challenge to establish stores and big-box retailers, there's a rapid increase in the number of retail start-ups and consistent growth in the independent sector. From beard shops and barbers, through cafes and coffee shops, to 'retailment' concept stores and boutique consumer-focused experiences, the specialist retail sector is booming.

The Retail Start-Up Book provides clear guidance and advice on how to develop a winning retail strategy that seamlessly merges online, offline and digital tactics. Introducing the science of shopping and how to understand customer behaviours and needs, it explores the essential steps of developing a business plan, marketing and promoting a business and advising on buying and visual merchandising. Building on years of retail experience nationally and internationally, in large groups and with independent retailers, The Retail Start-Up Book meticulously provide invaluable practical insights to help new retailers hit the floor running, or more established organizations grow their business and nurture their profits.

Ontologies - A Silver Bullet for Knowledge Management and Electronic Commerce (Hardcover, 2nd ed. 2004): Dieter Fensel Ontologies - A Silver Bullet for Knowledge Management and Electronic Commerce (Hardcover, 2nd ed. 2004)
Dieter Fensel; Foreword by M. L. Brodie
R1,496 Discovery Miles 14 960 Ships in 18 - 22 working days

Ontologies have been developed and investigated for some time in artificial intelligence to facilitate knowledge sharing and reuse. More recently, the notion of ontologies has attracted attention from fields such as databases, intelligent information integration, cooperative information systems, information retrieval, electronic commerce, enterprise application integration, and knowledge management. This broadened interest in ontologies is based on the feature that they provide a machine-processable semantics of information sources that can be communicated among agents as well as between software artifacts and humans. This feature makes ontologies the backbone technology of the next web generation, i.e., the Semantic Web. Ontologies are currently applied in areas such as knowledge management in large company-wide networks and call centers, and in B2C, B2G, and B2B electronic commerce. In a nutshell, ontologies enable effective and efficient access to heterogeneous and distributed information sources. Given the increasing amount of information available online, this kind of support is becoming more important day by day. The author systematically introduces the notion of ontologies to the non-expert reader and demonstrates in detail how to apply this conceptual framework for improved intranet retrieval of corporate information and knowledge and for enhanced Internet-based electronic commerce. He also describes ontology languages (XML, RDF, and OWL) and ontology tools, and the application of ontologies. In addition to structural improvements, the second edition covers recent developments relating to the Semantic Web, and emerging web-based standard languages. ___________

Store Design and Visual Merchandising - Creating Store Space That Encourages Buying (Paperback, 2nd Revised edition): Claus... Store Design and Visual Merchandising - Creating Store Space That Encourages Buying (Paperback, 2nd Revised edition)
Claus Ebster, Marion Garaus
R589 Discovery Miles 5 890 Ships in 18 - 22 working days

In an age of self service stores, saturated markets and ever more demanding customers, the careful and science driven design of the point of sale has become a crucial success factor for both retailers and service businesses. In this second edition, the interested reader will find a variety of hands on suggestions on how to optimize the design of retail stores, including new 'design recipes' in Chapter 7, and service environments to increase customer satisfaction and sales. While the focus is on the practical applicability of the concepts discussed, the book is nevertheless firmly grounded in consumer and psychological research. In this respect it is uniquely positioned vis a vis books written by artists, architects, and interior designers which lack a solid research foundation and academic journal articles, which are often inaccessible to the educated yet non specialized reader. In writing this book, the author draws on both the recent research literature and his own experience as a marketing consultant and consumer researcher. The intended audiences are marketing managers, small business owners, and MBA students. Topics covered in the book include: goals and relevance of store design; design tips derived from environmental psychology; cognitive and affective approaches to store design and visual merchandising; use of ambient factors such as music, colors and scents; creation of emotional experiences and theming.

FDI in Retail Sector India - Report by ICRIER and Ministry of Consumer Affairs, Food and Public Distribution, Govt. of India... FDI in Retail Sector India - Report by ICRIER and Ministry of Consumer Affairs, Food and Public Distribution, Govt. of India (Paperback, Revised edition)
Arpita Mukherjee, Nitisha Patel
R749 Discovery Miles 7 490 Ships in 10 - 15 working days

India is in the midst of a retail boom. The sector witnessed significant transformation in the past decade - from small unorganised family-owned retail formats to organised retailing. Indian business houses and manufacturers are setting up retail formats while real estate companies and venture capitalist are investing in retail infrastructure. Many international brands have entered the market. With the growth in organised retailing, unorganised retailers are fast changing their business models. However, retailing is one of the few sectors where foreign direct investment (FDI) is not allowed at present. Stakeholders, trading associations, politicians, etc. have given various arguments for and against FDI in retailing. However, such arguments are largely based on perception and there has not been serious academic research in this area. To fill this lacuna, this survey-based study analyses the current retail scenario in India, investigates the growth across different segments of retailing and evaluates the likely impact of allowing FDI on various stakeholders in different retail segments. Experiences of other countries in allowing FDI and its impact are also discussed. Presently, foreign players are entering the market through different routes. The entry process and their perception about the Indian market are analysed. The study investigates the structural, regulatory, fiscal and other barriers affecting the performance of retail trade and suggests reforms for the removal of such barriers. It also provides valuable policy inputs in terms of the time-frame in and the process through which the Indian government can open up this sector to FDI so as to maximise the welfare and minimise the adjustment. It also lists the conditions that may be imposed on foreign retailers if FDI is allowed.

Youth At Work (Paperback): Stuart Tannock Youth At Work (Paperback)
Stuart Tannock
R729 Discovery Miles 7 290 Ships in 10 - 15 working days

Young people often work in some of the lowest-paying, lowest-status jobs there are -- in dead end jobs or \u0022McJobs\u0022 in retail, food, and entertainment service sectors. They have lower wages, fewer benefits, less job security, and are less likely to be unionized than any other age group in the workforce. Employers of young workers, by contrast, frequently rank among the world's most powerful corporations. Despite their importance to the service economy, young workers are often ignored or stereotyped by researchers, policymakers, and trade unions. This interview-based study of 95 young unionized fast-food and grocery workers in two cities in the U.S. and Canada presents a detailed account of their experiences in their workplaces and in their unions. These young workers vividly describe their daily tasks of frying, serving, bagging, stocking, and cleaning up, and the pressures from management and customers that surround these tasks. Management control tactics they encounter include video surveillance, drug testing, and monitoring of worker service scripts by mystery shoppers. The workers also document the hazards -- muscle injuries, burns, and robberies -- and the responsibilities of their jobs, including the emotional labor of customer relations. The book suggests that young service sector workers have a distinct workforce identity as \u0022stopgap workers.\u0022 Society, employers, and even some unions often dismiss young workers as not being \u0022real\u0022 workers, since these youths are seen as being in transition between school and \u0022adult\u0022 career forms of employment. The collective activism of unions may offer hope not just for improving service sector work, but for educating young workers and providing them with a voice in shaping their own temporary work conditions.

The Revenge of Analog - Real Things and Why They Matter (Paperback, First Trade Paper Edition): David Sax The Revenge of Analog - Real Things and Why They Matter (Paperback, First Trade Paper Edition)
David Sax
R452 R421 Discovery Miles 4 210 Save R31 (7%) Ships in 18 - 22 working days

A funny thing happened on the way to the digital utopia. We've begun to fall back in love with the very analog goods and ideas the tech gurus insisted that we no longer needed. Businesses that once looked outdated, from film photography to brick-and-mortar retail, are now springing with new life. Notebooks, records, and stationery have become cool again. Behold the Revenge of Analog. David Sax has uncovered story after story of entrepreneurs, small business owners, and even big corporations who've found a market selling not apps or virtual solutions but real, tangible things. As e-books are supposedly remaking reading, independent bookstores have sprouted up across the country. As music allegedly migrates to the cloud, vinyl record sales have grown more than ten times over the past decade. Even the offices of tech giants like Google and Facebook increasingly rely on pen and paper to drive their brightest ideas. Sax's work reveals a deep truth about how humans shop, interact, and even think. Blending psychology and observant wit with first-rate reportage, Sax shows the limited appeal of the purely digital life - and the robust future of the real world outside it.

Retail Buying - From Basics to Fashion (Paperback, 4th Revised edition): Richard Clodfelter Retail Buying - From Basics to Fashion (Paperback, 4th Revised edition)
Richard Clodfelter
R1,051 Discovery Miles 10 510 Ships in 2 - 4 working days

This comprehensive book provides students with the skills and savvy needed to become successful buyers in any area of retail. Its simple and straightforward approach presents step-by-step instructions for typical buying tasks, such as identifying and understanding potential customers, creating a six-month merchandising plan, and developing sales forecasts. This new edition contains up-to-date coverage of important retailing trends and technological advances, including social responsibility, sustainability, fast fashion, and the use of new media and social networking. Ample activities-drawn from real-world merchandising and incorporating current trends-give students the opportunity to apply critical skills as they would in a professional environment.

Mommy, Where Do Customers Come From? - How to Market to a New World of Connected Customers (Paperback): Larry Bailin Mommy, Where Do Customers Come From? - How to Market to a New World of Connected Customers (Paperback)
Larry Bailin
R354 Discovery Miles 3 540 Ships in 10 - 15 working days

Looking for a marketing book that ...Tells it like it is?... Can help you keep up in an ever changing world?... Is the right fit no matter your business type or size?
Mommy, Where Do Customers Come From? covers all aspects of marketing and selling products and services to a new breed of customer. Customers have become less loyal, more demanding and have more choices. With the proliferation of vehicles such as the Internet, Email, BLOGs, Podcasts and others, reaching the right customer with the right message is harder than ever before. Mommy, Where Do Customers Come From? deals with these issues and breaks down barriers like no other marketing book.
Helping businesses decipher and deal with this changing online landscape and its effects on the ever changing customer is the purpose of this book. Allowing a business of any size, location or type to not only understand when something needs to be done, but what that something is and what the outcome should be.
Mommy, Where Do Customers Come From? puts the business back in control of the message that is in front of its customers. Empowering readers to take action by taking an active role in the understanding and execution of their visible details. In this book, we strip away the nonsense from the common sense to uncover connective marketing messages that allow businesses to create what they really need the most sales.

Fashion Retailing - A Multi-Channel Approach (Paperback, 3rd edition): Jay Diamond, Ellen Diamond, Sheri Litt Fashion Retailing - A Multi-Channel Approach (Paperback, 3rd edition)
Jay Diamond, Ellen Diamond, Sheri Litt
R1,326 Discovery Miles 13 260 Ships in 2 - 4 working days

This comprehensive text focuses on the fashion segment of the retail industry. It begins with a broad overview of fashion retailing, then focuses on on-site and off-site environments, management and control functions, merchandising fashion products, and ends with communicating with and servicing the clientele. In this new edition, the authors focus on the globalization of the retail industry with emphasis on US retail expansion into foreign markets as well as global brands' proposed expansion into the US market. This edition has been extensively updated to include current trends including sustainable fashion, the growth of the multi-cultural market, and the impact of new technology and e-commerce. With many engaging photographs and examples to illustrate the concepts, Fashion Retailing is ideal for learning the fundamentals of global fashion retailing and the basic business concepts involved. New to this Edition: ~All new Chapter 17 on Communicating to Customers Through Electronic Media ~New Happening Now feature in each chapter covers the latest retailing methods with such items as The Growth of Mobile Commerce, Gap's overseas explosion in Latin American Countries, and J. Crew's global push, among many others ~Full color insert featuring the entire photo program in vibrant color Teaching Resources ~Instructor's Guide \provides suggestions for planning the course and using the text in the classroom, supplemental assignments, and lecture notes. ~A new Test Bank includes more than 350 questions featuring true/false, multiple choice, short answer or essay questions and midterm and final exam questions. ~PowerPoint (R) presentations include images from the book and provide a framework for lecture and discussion

Stand Out - A Simple and Effective Online Marketing Plan for Your Small Business (Hardcover): Aaron N Fletcher Stand Out - A Simple and Effective Online Marketing Plan for Your Small Business (Hardcover)
Aaron N Fletcher
R666 Discovery Miles 6 660 Ships in 10 - 15 working days

"Beat Your Competition - Increase Sales - Get More Customers in 90 Days "

Online marketing expert Aaron Fletcher shows you how to gain more customers in this simple guide to marketing your small business, with quick and easy solutions for creating a successful marketing plan.

In today's technology-driven marketplace, every small business owner is looking for an effective marketing plan to increase online visibility and ultimately grow their business. Many have already taken the basic steps in launching a website, creating a Facebook page, and maybe even hiring a so-called SEO expert, but now find themselves dismayed by the lack of results. In Stand Out, online marketing expert and Geek-Free Marketing founder Aaron Fletcher shows every small business owner--no matter their skills or budget--how to create a simple, proven, and easy-to-follow road map to increase online visibility, bring more traffic to their sites, generate more leads, increase profit, and grow

"Stand Out" includes clear, step-by step instructions opn how to:

1. Build a solid marketing foundation using the 5 M's of Marketing (Mindset, Market, Message, Media, and Metrics) and the basic Online Marketing Funnel

2. Launch a simple but powerful website that creates an ideal user experience

3. Complete a "Google 101" crash course on understanding search engines (SEO), optimizing your website, and increasing your online visibility

4. Create compelling content that speaks directly to your clients' needs

5. Become a "digital citizen," with tools to help you connect with your audience wherever they hang out online

Responsible Fashion Business in Practice - Sustainable Concepts and Cases across the Fashion Industry (Paperback, 3rd Edition):... Responsible Fashion Business in Practice - Sustainable Concepts and Cases across the Fashion Industry (Paperback, 3rd Edition)
Sennait Ghebreab, Sally Heale
R1,083 Discovery Miles 10 830 Ships in 9 - 17 working days

This unique text offers a holistic, insightful and timely exploration of sustainable practices across the fashion industry.

The book takes the reader logically through each part of the authors’ newResponsible 9 Framework™, providing a clear perspective and examples for each component. The framework thoroughly explains the move away from a singular product commercial focus to a Conscious Item approach and Circular Services business mindset. An organisation’s people are at the heart of the new framework and have therefore been rebranded as Community. Next addressed is thePerceived Value of an item or brand, and how sustainable pricing initiatives actively influence consumer purchase. Insights into Accountable Systems are reviewed to examine the importance of responsible processes when considering and integrating a successful, sustainable supply chain into a fashion business. The section on Governance looks at the different global organisations available to fashion brands and customers alike, which support their transition into a responsible and sustainable future existence. The last two sections of the framework are labelled Storytelling Platforms and Honest Communication, where transparent and honest strategies are highlighted and discussed from a viewpoint of how modern brands are engaging and connecting to the new conscious consumer. For each of the nine aspects, contemporary case studies from global brands such as Stella McCartney, Zalando and Arc'teryx, alongside insights from current, leading experts within the fashion world, bring the theory to life.

Showing how sustainability has been integrated throughout the entirety of the fashion business, this textbook is perfect for advanced undergraduate and postgraduate students Fashion Management, Fashion Brand Management and Fashion Marketing, as well as reflective leaders and practitioners within the industry.

Table of Contents

LIST OF CONTRIBUTORS

FOREWORD

The book and its associated content are introduced by Andrea De Santis, who is part of the Global McKinsey AF&L team. He specialises in the retail sector, currently leading the AF&L practice in the Italian office.

ACKNOWLEDGEMENTS 

INTRODUCTION

So what does sustainability mean in the fashion business now?

The emergence of the mindful "Eco-Conscious Consumer"

Expert Insight from Disha Daswaney

From planned obsolescence to circular systems

Dissecting and understanding the 7P’s

Introducing THE RESPONSIBLE 9 FRAMEWORK

Objective of the book and how the book structured 

References and further reading

CHAPTER 1 - CONSCIOUS ITEM

Expert insight from Charlotte Turner

Responsible Fashion Design

Expert insight from Massimo Casagrade

Textiles and Fibres

Dyes

Expert insight from Karen Spurgin

Slow fashion

Expert insight from Jeffery Heilgers

Key takeaways

References and further reading

CHAPTER 2 - CIRCULAR SERVICES

The Product Life Cycle: The post purchase necessity  

Turning waste and deadstock into new items

Circular ranges and products from plastic

Increasing the lifespan of a garment through aftercare

Repair

Buy and give back schemes

Preserving the archive

Expert insight from Andrew Groves

Second hand market 

Expert insight from Felix Krueger

Expert insight from Gemma A Williams

The Sharing Economy 

The consumer as the investor

The new conscious priority

Expert insight from Laura Coppen and Daniel Newton

Key takeaways

References and further reading 

CHAPTER 3 - COMMUNITY 

Expert insight from Craig Crawford,

Corporate Social Responsibility (CSR)

Introducing the CITREC Framework for CSR

Expert insight from Lisa Nann

Mission Statements

Diversity in the workplace

Expert insight from Mathew Dixon

Equal representation in marketing and advertising 

Volunteer programs

The role of education

Expert insight from Liliana Sanguino Ramirez

Key takeaways

References and further reading 

CHAPTER 4 - PERCEIVED VALUE

Typical price strategy

Transparent pricing - the importance in communicating the true cost to the consumer

Expert insight from Mytro Angelidou

Connecting with credible causes aligned to your brand proposition 

Volunteer programs

Expert insight from Lucy Litwack

Charitable donations

Expert insight from Erica Charles

Key takeaways

References and further reading 

CHAPTER 5 - ACCOUNTABLE SYSTEMS 

Responsible Sourcing and Supply Chain

Upstream and Downstream

The challenges with the Supply Chain

Expert insight from Archana Chandrasekar

The deep layers of the fashion supply chain

The need for ACCOUNTABLE SYSTEMS

Unacceptable practice exposed

Emissions

Carbon Neutral

Carbon Negative

Net Zero

Sustainable transportation

Innovations

Expert insight from James Clark

QR Codes

On Demand Manufacturing

Expert insight from Joanne Yulan Jong

Packaging

Biodegradable sustainable packaging solutions

Reusable packaging

Packaging free

Solutions 

Expert insight from Amy Kim

Key insights

References and further reading

CHAPTER 6 - GREEN ENVIRONMENT 

The move to green and more environmentally friendly stores

Zero waste

Store interiors

Clothes hangers 

Mannequins

The 5 R’s Hierarchy, Bell, 2020

Expert insight from Patsy Perry

Energy efficient lighting

Renewable energy 

Key takeaways

References and further reading

CHAPTER 7 - GOVERNANCE 

Organisations 

Expert insight from M. Fernanda Hernandez Franco

Certifications 

Certification companies

Activist groups

CHAPTER 8 - HONEST COMMUNICATION

What is Greenwashing?

Green marketing & communication 

The New Green Marketing Paradigm, Ottman, 2011

Ottman’s 7 Winning Strategies for Green Marketing, Ottman 2011

Transparent communication

Expert Insight from Peter Rees 

The changing consumer 

AIDA Marketing Model, Lewis, 1898

Expert Insight from Martin Deal

Responsible consumption

Expert insight from Veronica Bates Kassatly

Equal representation in marketing and advertising 

Multicultural and inclusive marketing 

The following expert insight, provided from photographer Darren Black

Influencer marketing

Expert insight from Giorgia Pagliuca 

Brand activism and cause marketing strategies

Key insights

References and further reading

CHAPTER 9 - STORYTELLING PLATFORMS 

Expert insight from Nick Pye

Storytelling retail spaces

Retailers showing genuine inclusive behaviour on the shop floor

Expert insight by Vittorio Cosma and Mario Innocente

Manifestos

Communicating commitments in store

Local stores

Expert insight by Rae Sims

Live streaming shopping experience

Podcasting

Expert insight by Samara Croci

Key insights

References and further reading

INDEX

Walmart in the Global South - Workplace Culture, Labor Politics, and Supply Chains (Paperback): Carolina Bank Muñoz, Bridget... Walmart in the Global South - Workplace Culture, Labor Politics, and Supply Chains (Paperback)
Carolina Bank Muñoz, Bridget Kenny, Antonio Stecher
R679 Discovery Miles 6 790 Ships in 10 - 15 working days

As the largest private employer in the world, Walmart dominates media and academic debate about the global expansion of transnational retail corporations and the working conditions in retail operations and across the supply chain. Yet far from being a monolithic force conquering the world, Walmart must confront and adapt to diverse policies and practices pertaining to regulation, economy, history, union organization, preexisting labor cultures, and civil society in every country into which it enters. This transnational aspect of the Walmart story, including the diversity and flexibility of its strategies and practices outside the United States, is mostly unreported. Walmart in the Global South presents empirical case studies of Walmart’s labor practices and supply chain operations in a number of countries, including Chile, Brazil, Argentina, Nicaragua, Mexico, South Africa, and Thailand. It assesses the similarities and differences in Walmart’s acceptance into varying national contexts, which reveals when and how state regulation and politics have served to redirect company practice and to what effect. Regulatory context, state politics, trade unions, local cultures, and global labor solidarity emerge as vectors with very different force around the world. The volume’s contributors show how and why foreign workers have successfully, though not uniformly, driven changes in Walmart’s corporate culture. This makes Walmart in the Global South a practical guide for organizations that promote social justice and engage in worker struggles, including unions, worker centers, and other nonprofit entities.

The Marshall Fields - The Evolution of an American Business Dynasty (Hardcover): Axel Madsen The Marshall Fields - The Evolution of an American Business Dynasty (Hardcover)
Axel Madsen
R893 R723 Discovery Miles 7 230 Save R170 (19%) Ships in 10 - 15 working days

A classic American success story—with a twist

Like J. P. Morgan, John D. Rockefeller, and Andrew Carnegie, Marshall Field was one of the overlords of triumphant capitalism in the Gilded Age of the late nineteenth century. However, his phenomenal wealth and generous philanthropy masked a disastrous personal life. Deserted by his wife and alienated from his children, the founder of the Field dynasty left a legacy of immense wealth and misery to match.

The Marshall Fields recounts the classic tale of Field’s spectacular success as well as the tragic story of a man who, while making millions by knowing what women wanted, had no inkling of his own wife’s emotional needs. This revealing account follows the next five generations of the Field family, concentrating on the most important and controversial figures in each generation. What emerges is a startling saga of money, madness, and mystery.

From the son who may have been shot by a chorus girl to the great-great grandson who used his millions to create Hollywood fantasies, Field’s descendants have caromed wildly between rebellion and folly. Their story offers a new and penetrating take on wealth, success, and the nightmare that often accompanies the American dream.

Running with Purpose - How Brooks Outpaced Goliath Competitors to Lead the Pack (Hardcover): Jim Weber Running with Purpose - How Brooks Outpaced Goliath Competitors to Lead the Pack (Hardcover)
Jim Weber
R574 R514 Discovery Miles 5 140 Save R60 (10%) Ships in 9 - 17 working days

Discover how Brooks Running Company CEO Jim Weber transformed a failing business into a billion-dollar brand in the ultracompetitive global running market. Running with Purpose is a leadership memoir with insights, inspirational stories, and tangible takeaways for current and aspiring leaders, entrepreneurs, and the 150+ million runners worldwide and those in the broader running community who continually invest in themselves. This leadership memoir starts with Jim Weber's seventh-grade dream to run a successful company that delivered something people passionately valued. Fast forward to 2001, Jim became the CEO of Brooks and, as the struggling brand's fourth CEO in two years, he faced strong headwinds. A lifelong competitor, Jim devised a one-page strategy that he believed would not only save the company but would also lay the foundation for Brooks to become a leading brand in the athletic, fitness, and outdoor categories. To succeed, he had to get his team to first believe it was possible and then employ the conviction, fortitude, and constancy of purpose to outperform larger brands. Brooks' success was validated when Warren Buffett made it a standalone Berkshire Hathaway subsidiary in 2012. In the pages of Running with Purpose, you will find: Brooks' bold strategy and unique brand positioning that fueled its move from the back of the pack to lead. The key to building a purpose-driven brand that is oriented around customer obsession, building trust, competing with heart, and having fun along the way. The six clear leadership lessons Jim has learned along his path and applies at Brooks to develop staff into authentic leaders. How Berkshire Hathaway's support and influence provided a tailwind for Brooks' business and brand to surge. An inside look at the ups and downs of Jim's personal journey, which led to his conviction that life is too short not to enjoy what you do and the people by your side.

Pop-up Retailing - Managerial and Strategic Perspectives (Paperback, 1st ed. 2018): Gary Warnaby, Charlotte Shi Pop-up Retailing - Managerial and Strategic Perspectives (Paperback, 1st ed. 2018)
Gary Warnaby, Charlotte Shi
R1,521 Discovery Miles 15 210 Ships in 18 - 22 working days

This SpringerBrief offers an academic perspective on the trend of 'pop-up' retailing. It analyzes this temporary retail-oriented setting designed to foster a direct customer-brand interaction for a limited period, often with an explicitly promotional or communicative purpose. Adopting a managerial approach, it explores the use of pop-up retailing as a means of facilitating strategic growth by retail brands. In addition, it draws on theory from retail store environments and atmospherics, customer experience management and event management to provide an in-depth academic analysis of the planning and implementation issues arising from the inherent ephemerality of pop-up activities to achieve the strategic objectives of retail brands. The authors provide an overview of the entire pop-up lifecycle using an organizational schema that is split into four sequential stages: strategic objectives, pre-pop-up, actual pop-up experience, and the post pop-up stage. The key decision areas and activities incorporated in each of these stages are also outlined.

Retail and the Artifice of Social Change (Paperback): Steven Miles Retail and the Artifice of Social Change (Paperback)
Steven Miles
R1,291 Discovery Miles 12 910 Ships in 10 - 15 working days

In Retail and Social Change Steven Miles, presents a cross-disciplinary analysis of the evolution of retail and how in both its material and virtual guises it has come to reframe our relationship with the social world. Retail has become increasingly influential in homogenising the urban experience. And yet in reacting to trends in virtual consumption retailers are also becoming more and more conscious of the need to engage with consumers in more sophisticated ways. Retail and Social Change will interest students and scholars in geography, cultural studies, sociology, marketing and business studies interested in how and why retail pervades both our physical and emotional lives in increasingly unexpected ways. It will provide a lively, comparative and thought-provoking contribution that interrogates the implications of retail change, for what it means to be a citizen of a consumer society in the twenty-first century.

The India-Korea CEPA - An Analysis of Industrial Competitiveness and Environmental and Resource Implications (Paperback, 1st... The India-Korea CEPA - An Analysis of Industrial Competitiveness and Environmental and Resource Implications (Paperback, 1st ed. 2019)
Sudhakar Yedla, Choongjae Cho
R1,408 Discovery Miles 14 080 Ships in 18 - 22 working days

This book assesses the changes that the Comprehensive Economic Partnership Agreement (CEPA) could produce by boosting the competitiveness of firms in India and Korea. It evaluates the CEPA in terms of its effects on the environment and natural resources of the importing and exporting countries alike. Further, it employs the revealed comparative advantage (RCA) and relative trade advantage (RTA) methods of analysis to gauge the influence of the CEPA on industrial competitiveness in both host and receiving countries. While the CEPA would increase trade between India and Korea in their respective strong domains, the book argues that, given the nature of the exported and imported goods and products, India would be more susceptible to serious environmental impacts than would Korea. The book subsequently presents these impacts in a qualitative framework and stresses the need for a comprehensive valuation of not only environmental impacts, but also the losses due to tariff cuts and the gains due to increased trade between the two countries.

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