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Books > Business & Economics > Industry & industrial studies > Distributive industries

Essentials of Marketing - Theory and Practice for a Marketing Career (Hardcover): David Brown, Alex Thompson Essentials of Marketing - Theory and Practice for a Marketing Career (Hardcover)
David Brown, Alex Thompson
R5,716 Discovery Miles 57 160 Ships in 12 - 19 working days

* Designed as a core textbook for a broad range of essential Marketing courses and modules, with textbook pedagogy included throughout to aid understanding and cement learning. * Uniquely practical and applied in its approach with an emphasis on employability, with a 25,000-word running case study embedded within each chapter, which enables students to 'progress' through a 'marketing career' by applying their newly learned knowledge into realistic and modern context. * Unlike the competition in the area, this is a concise textbook, which is user-friendly for a wide, international readership.

Essentials of Marketing - Theory and Practice for a Marketing Career (Paperback): David Brown, Alex Thompson Essentials of Marketing - Theory and Practice for a Marketing Career (Paperback)
David Brown, Alex Thompson
R1,656 Discovery Miles 16 560 Ships in 12 - 19 working days

* Designed as a core textbook for a broad range of essential Marketing courses and modules, with textbook pedagogy included throughout to aid understanding and cement learning. * Uniquely practical and applied in its approach with an emphasis on employability, with a 25,000-word running case study embedded within each chapter, which enables students to 'progress' through a 'marketing career' by applying their newly learned knowledge into realistic and modern context. * Unlike the competition in the area, this is a concise textbook, which is user-friendly for a wide, international readership.

Consumer Packaging Strategy - Localisation in Asian Markets (Hardcover): Huda Khan, Richard Lee, Polymeros Chrysochou Consumer Packaging Strategy - Localisation in Asian Markets (Hardcover)
Huda Khan, Richard Lee, Polymeros Chrysochou
R4,469 Discovery Miles 44 690 Ships in 12 - 19 working days

The consumer packaged goods (CPG) industry is dominated by major Western brands. The dominance of such major brands extends to burgeoning Asian markets. These conglomerates often rely on packaging as a strategic tool to entice Asian consumers. This book illustrates how packaging as a marketing tool is more than simply changing the label or translating the brand into vernacular language. It examines how different packaging elements (e.g. information, imagery, packaging type) can help to communicate product values to Asian consumers. Drawing upon rich knowledge of the Asian CPG markets with extensive findings from fieldworks in the key Asian markets, this book explains how Western brands are localising their packaging design in Asian markets. It provides invaluable insight into how major Western CPG brands have relied heavily on their packaging strategies to compete not only against domestic brands but also against other foreign brands. The book includes in-depth interviews with brand managers of several major Western CPG brands and retailers, and sheds light on emerging trends of CPG packaging in Asia.

Collaborative R&D - Manufacturing's New Tool (Hardcover): G. Allen Collaborative R&D - Manufacturing's New Tool (Hardcover)
G. Allen
R3,543 Discovery Miles 35 430 Ships in 10 - 15 working days

The ability to collaborate, particularly in new manufacturing technology development, is becoming a corporate competence that will determine which companies survive in the next decade. With the advent of the telecommunications and information infrastructure realized in the 1990s, companies that can effectively collaborate to get new technologies applied will stand a greater chance of remaining competitive in today's market.

Collaborative R&D offers the methods and metrics for developing collaborative technology programs and partnerships, both within the industry and between major competitors. R&D experts Allen and Jarman provide a complete map for collaboration, taken from their collective years of experience in creating, promoting, and managing many collaborative R&D initiatives over the past decade. They include the guidelines for determining what technology development areas are appropriate for collaboration, and what ingredients need to be in place for it to be successful.

The authors' experiences are detailed in a format that walks the reader through the process of identifying, starting, and managing collaborative R&D programs. Having developed these programs with companies like Ford, Texas Instruments, Boeing, AT&T, and Kodak, Allen and Jarman include numerous real-world examples, which show how to choose collaborative partners, how to use the government in establishing R&D programs, successful management techniques, means of addressing intellectual property, and how to address accounting concerns.

The book also illustrates the significant benefits of collaborative R&D, helping managers and technology professionals realize its value by enabling them to make the most knowledgeable decisions and take the best actions possible, in any given situation. Among some of the benefits that have resulted from the authors' collaborative programs:

  • Pratt & Whitney developed software tools that enabled them to keep one of their plants from closing.
  • Ford reduced a two-week design process to four hours.
  • An acceleration by at least a year in 32 key Printed Wiring Board research tasks resulted in research savings of about $35.5 million.

    Collaborative R&D is valuable reading for any business that plans to thrive in a new global economy where all available financial and human assets will need to be leveraged for the greatest return—and with minimal risk.

    "R&D means innovation, productivity, and growth—the three things our economy needs the most. This important new book explains how and why the R&D revolution is transforming American industry, a theme everyone who cares about the future of our economy should understand." —Jerry Jasinowski, President, National Association of Manufacturers.

    "Allen and Jarman provide the definitive pathway to competitive advantage through collaborative R&D, the new tool for cost-effective innovation in the twenty-first century." —Leo Reddy, President, National Coalition for Advanced Manufacturing.

    "Collaboration among companies is very new in American industry. Most companies are still striving to have their own employees collaborate with each other. This book portrays the strength and power of intercompany collaboration." —Jack E. Swindle, Senior Vice President, Texas Instruments.

    "This is a must read for any entrepreneur thinking of becoming involved in cross-organizational collaboration, for any corporate executive concerned about how cross-organizational R&D collaboration will help his company to remain competitive in the future, and for any manager who is responsible for managing people involved in cross-organizational collaborative efforts." —Dr. Ann Majchrzak, Professor of Information Systems, Marshall School of Business, University of Southern California

    "Collaborative R&D is mandatory reading for any enterprise leader looking to expand and leverage market influence." —Mike McEvoy, Vice President, Advanced Engineering and Design Center, Baxter Healthcare Corporation.

The Rise of Positive Luxury - Transformative Research Agenda for Well-being, Social Impact, and Sustainable Growth (Hardcover):... The Rise of Positive Luxury - Transformative Research Agenda for Well-being, Social Impact, and Sustainable Growth (Hardcover)
Wided Batat
R4,474 Discovery Miles 44 740 Ships in 12 - 19 working days

Offering a holistic approach to positive luxury, this comprehensive book provides a novel framework grounded in the new paradigm of Transformative Luxury Research (TLR) stream. TLR helps luxury businesses and researchers develop in-depth knowledge about the mechanisms and factors that shape the future of positive luxury thinking and doing while promoting collective and individual well-being outcomes, social justice, eco-friendly practices, and sustainable growth, involving various stakeholders, communities, and institutions across developed and developing countries. Through a wide range of empirical, methodological, and theoretical contributions, examining the social, environmental, organizational, political, and cultural issues in responsible luxury marketing, this book explores the relationship between luxury consumption, production, and well-being outcomes. It offers a comprehensive overview of how luxury businesses can transform their practices and thus play an active role in promoting positive luxury within the industry and beyond along with enhancing their competitiveness, innovation, and profitability. The idea of well-being outcomes and sustainable growth, as applied in the TLR agenda, calls for synergistic theoretical and practical approaches. The content of this book, through different exciting chapters, will generate novel ideas to promote positive luxury business models leading luxury firms to transform their practices by advancing the current understanding of ethical and responsible business practices, which contribute to individual and collective well-being within the luxury field.

Business Opportunities in the Pacific Alliance - The Economic Rise of Chile, Peru, Colombia, and Mexico (Hardcover, 1st ed.... Business Opportunities in the Pacific Alliance - The Economic Rise of Chile, Peru, Colombia, and Mexico (Hardcover, 1st ed. 2017)
John E. Spillan, Nicholas Virzi; Contributions by Maria Alejandra Morales
R3,857 Discovery Miles 38 570 Ships in 12 - 19 working days

This book provides a solid overview of trade and business opportunities in the Pacific Alliance, focusing on the key drivers of economic growth and development in Chile, Peru, Colombia, and Mexico. It addresses the political, economic, and social benefits that accrue when commerce and markets are made freer, and implications this poses for American businesses. Further, it surveys how key economies of Latin America have learned from past failures and are poised to capitalize on them in the future. It will offer a detailed understanding for business scholars, practitioners, and entrepreneurs looking to explore new business ventures in dynamic trade union.

20th-Century Retailing in Downtown Grand Rapids (Hardcover): michael Hauser, Marianne Weldon 20th-Century Retailing in Downtown Grand Rapids (Hardcover)
michael Hauser, Marianne Weldon
R781 R686 Discovery Miles 6 860 Save R95 (12%) Ships in 10 - 15 working days
Tame Your Tiger - How to stop your product business eating you alive (Paperback): Catherine Erdly Tame Your Tiger - How to stop your product business eating you alive (Paperback)
Catherine Erdly
R414 Discovery Miles 4 140 Ships in 12 - 19 working days

Does your product business feel unpredictable, slightly terrifying, and hungry for money? If so, you're not alone. Retail is the fastest growing small business sector, and for good reason. With accessible selling technology and billions of people shopping online, reaching your ideal customer is easier than ever before. But the truth is that making money in a product business is harder than it first appears. And without profits, your business becomes incredibly difficult to manage and almost impossible to grow. Fortunately for you, big retailers have spent decades developing methods of monitoring profit margins, forecasting and growing sales and managing stock to maximise their bottom line. In this book, small-business retail expert Catherine Erdly shows you how to easily apply those big business tools and perspectives to understand your business, get clear on what you need to do to grow profitably, and, ultimately, tame your tiger.

The Routledge Companion to Financial Services Marketing (Paperback): Tina Harrison, Hooman Estelami The Routledge Companion to Financial Services Marketing (Paperback)
Tina Harrison, Hooman Estelami
R1,548 Discovery Miles 15 480 Ships in 12 - 19 working days

Interest in Financial Services Marketing has grown hugely over the last few decades, particularly since the financial crisis, which scarred the industry and its relationship with customers. It reflects the importance of the financial services industry to the economies of every nation and the realisation that the consumption and marketing of financial services differs from that of tangible goods and indeed many other intangible services. This book is therefore a timely and much needed comprehensive compendium that reflects the development and maturation of the research domain, and pulls together, in a single volume, the current state of thinking and debate. The events associated with the financial crisis have highlighted that there is a need for banks and other financial institutions to understand how to rebuild trust and confidence, improve relationships and derive value from the marketing process. Edited by an international team of experts, this book will provide the latest thinking on how to manage such challenges and will be vital reading for students and lecturers in financial services marketing, policy makers and practitioners.

Data Analytics for Business - Foundations and Industry Applications (Hardcover): Fenio Annansingh, Joseph Bon Sesay Data Analytics for Business - Foundations and Industry Applications (Hardcover)
Fenio Annansingh, Joseph Bon Sesay
R4,943 Discovery Miles 49 430 Ships in 12 - 19 working days

Data analytics underpin our modern data-driven economy. This textbook explains the relevance of data analytics at the firm and industry levels, tracing the evolution and key components of the field, and showing how data analytics insights can be leveraged for business results. The first section of the text covers key topics such as data analytics tools, data mining, business intelligence, customer relationship management, and cybersecurity. The chapters then take an industry focus, exploring how data analytics can be used in particular settings to strengthen business decision-making. A range of sectors are examined, including financial services, accounting, marketing, sport, health care, retail, transport, and education. With industry case studies, clear definitions of terminology, and no background knowledge required, this text supports students in gaining a solid understanding of data analytics and its practical applications. PowerPoint slides, a test bank of questions, and an instructor's manual are also provided as online supplements. This will be a valuable text for undergraduate level courses in data analytics, data mining, business intelligence, and related areas.

Russia's Food Revolution - The Transformation of the Food System (Paperback): Stephen K Wegren Russia's Food Revolution - The Transformation of the Food System (Paperback)
Stephen K Wegren
R1,376 Discovery Miles 13 760 Ships in 12 - 19 working days

This book analyzes the food revolution that has occurred in Russia since the late 1980s, documenting the transformation in systems of production, supply, distribution, and consumption. It examines the dominant actors in the food system; explores how the state regulates food; considers changes in patterns of food trade interactions with other states; and discusses how all this and changing habits of consumption have impacted consumers. It contrasts the grim food situation of 1980s and 1990s with the much better food situation that prevails at present and sets the food revolution in the context of the wider consumer revolution, which has affected fashion, consumer electronics, and other sectors of the economy.

Hyperconsumption - Corporate Marketing vs. the Planet (Hardcover): Gerard Hastings Hyperconsumption - Corporate Marketing vs. the Planet (Hardcover)
Gerard Hastings
R4,466 Discovery Miles 44 660 Ships in 12 - 19 working days

Diving deep into the world of corporate marketing, this incisive and eye-opening work shows how, in the hands of the corporation, business has become manipulative, divisive and disastrously at odds with the needs of the natural world. It calls on us to rethink and rebel. The corporate marketing blitz is driven by a simple economic truth: profits depend on demand always exceeding supply. A multi-billion-dollar global industry has therefore been created with the sole aim of turning us into devout consumers. Gerard Hastings invites us to explore alternatives to a system that is threatening our survival. He explores what it is to be human, how marketing can be used to do good rather than harm and the potential of alternative models that empower us to be citizens, not just consumers. Professionals and students in the business, marketing, public health, environmental and political sectors - as well as concerned citizens who know that business as usual is not an option - will value this accessible guide to what is going wrong with our current business models and how these failings can be addressed.

Supermarket Retailing in Africa (Hardcover): Felix Adamu Nandonde, John L. Stanton Supermarket Retailing in Africa (Hardcover)
Felix Adamu Nandonde, John L. Stanton
R4,477 Discovery Miles 44 770 Ships in 12 - 19 working days

This book surveys the landscape of supermarket retailing in Africa, showing how this expanding part of the retail sector is changing consumerism on the continent. Drawing on research covering retail formats, consumer behaviour, strategies, operation research, ICT, relationship marketing, and market linkage, the book investigates the many factors impacting the growth of supermarkets in Africa. The contributors employ theories, concepts, and methods in order to help us to understand changing consumer behaviour, the strategies used by suppliers to access supermarkets, the role of service suppliers in the growth of the sector, and ultimately how supermarkets can assist in making the market linkage between producers and consumers in Africa. The chapters provide a comprehensive exploration of modern retail, discussing its growth and future, identifying consumer preferences, as well as suggesting solutions to the challenges that retailers and suppliers on the continent face in developing the sector. This book will be of interest to scholars and students of the retail sector and retail management in Africa.

Media Representations of Retail Work in America (Hardcover): Brittany R. Clark Media Representations of Retail Work in America (Hardcover)
Brittany R. Clark
R1,959 Discovery Miles 19 590 Ships in 12 - 19 working days

The retail trade has undergone tremendous changes over the course of the 20th century in the United States, and media narratives have reflected these changes. Media Representations of Retail Work in America explores representations of retail workers in popular media. Offering close readings of various texts including films, television shows, advertisements, and internet memes, Brittany Clark traces the development of the trade as a career opportunity that required a distinct set of skills in the early twentieth century until today, when the job has been deskilled and retail workers struggle with low pay and lack of benefits.

2013 Vertex Awards - International Private Brand Design Competition (Hardcover): Christopher Durham, Phillip Russo 2013 Vertex Awards - International Private Brand Design Competition (Hardcover)
Christopher Durham, Phillip Russo
R931 Discovery Miles 9 310 Ships in 10 - 15 working days
Preparing for Electronic Commerce in Asia (Hardcover): Douglas Bullis Preparing for Electronic Commerce in Asia (Hardcover)
Douglas Bullis
R2,926 Discovery Miles 29 260 Ships in 10 - 15 working days

Just as the crash of 1929 did not presage the downfall of the United States, neither will the economic crisis of 1997 mean the end of the rise of Asia and the Pacific Rim. Leading them out of a temporary setback, says Bullis, will be the new high-tech sectors of their economies: information services, communication technology, and electronic delivery systems such as e-commerce and e-business. His book is thus a non-technical look at the state of information technology (IT) and how people in the emerging Asia marketplace are thinking about it, especially in places like Singapore and Malaysia, the only two countries in the region pursuing the sorts of large-scale information infrastructure projects that will eventually determine the region's long term commerce in IT. Not a state of the technology book but a state of the mindset book, it offers businesspeople worldwide an important understanding of this vast and burgeoning market for their products and services, insights that will help decision makers recognize the big mistakes they can make before they make them. An important and fascinating study for executives in all industries that hope to do business in the still vital Asian market.

Bullis makes clear that a great deal of investment money and corporate prestige can be wasted if companies attempt to enter the Asia information technology (IT) services arena with no clear idea of what IT wants. Overseas firms often assume that their potential clients think the way they think and have the same needs. This is especially true, he says, with the sorts of decision makers who assume that marketplace forces alone condition investment decisions. But Asia is not a marketplace; it is a cultureplace. Basic issues, such as freedom of expression, the social utility of information, who should benefit from commerce, and the structure of organizations--all these are viewed differently in Asia. Bullis' book explains just what the mindset of the region is, largely in the words of Asia's IT movers and shakers and those who are rising in the economy to become tomorroW's leaders and influentials, precisely the people with whom their counterparts elsewhere will soon have to deal. Readers will find not only a much better understanding of the kinds of services they should be offering, but how to tailor those services and their delivery systems to local realities.

Digitalisation and Organisation Design - Knowledge Management in the Asian Digital Economy (Hardcover): Mohammad Nabil... Digitalisation and Organisation Design - Knowledge Management in the Asian Digital Economy (Hardcover)
Mohammad Nabil Almunawar, Md Zahidul Islam, Patricia Ordonez De Pablos
R4,491 Discovery Miles 44 910 Ships in 12 - 19 working days

Digitalisation and Organisation Design aims to address key topics related to organisation design and knowledge management in the digital economy with organisational context, particularly in Asia. Asian nations are moving fast toward the digital economy. Doing business in the digital economy is different from the old way, and the role of organisation design and knowledge management is crucial to support innovative and creative ideas for tapping the huge market opportunities in which people are ready for digitalisation. Chapters in the book cover important topics related to organisation design and knowledge management for organisations, especially business organisations in Asia, to prepare and cultivate necessary means for advancing in the digital economy. This book offers readers a unique value, bringing new perspectives to understanding emerging business opportunities and challenges in Asia. It will present a valuable collection of chapters with empirical studies from leading researchers on the related topic within the main theme (Asian economies, digitalisation, knowledge management, organisational design). The collection of chapters will be conceptually and practically beneficial for academics, students and policy makers interested in the latest developments in organisation design and knowledge management in the digital economy in Asia. This book can be used as a main or supplementary resource for undergraduate and postgraduate students in business and related areas.

Logistics and Global Value Chains in Africa - The Impact on Trade and Development (Hardcover, 1st ed. 2019): Adebisi Adewole,... Logistics and Global Value Chains in Africa - The Impact on Trade and Development (Hardcover, 1st ed. 2019)
Adebisi Adewole, John J Struthers
R4,156 Discovery Miles 41 560 Ships in 10 - 15 working days

Focusing on global value chains and their importance to trade, this edited collection explores the strategic role of logistics and supply chain infrastructure in the development of Africa. Skilled authors present critical analysis of the current state of logistics in Africa, and suggest improvements to policy and practice which address the issue of poor trading relationships. This book will engage entrepreneurs, academics and policy-makers interested in international business, raising awareness of the need for better trade infrastructure in Africa in order to ensure the continent's economic development.

Managing the Marketplace - Reinventing Shopping Centres in Post-War Australia (Paperback): Matthew Bailey Managing the Marketplace - Reinventing Shopping Centres in Post-War Australia (Paperback)
Matthew Bailey
R1,371 Discovery Miles 13 710 Ships in 12 - 19 working days

This book charts the history of Australian retail developments as well as examining the social and cultural dimensions of shopping in Australia. In the second half of the twentieth century, the shopping centre spread from America around the world. Australia was a very early adopter, and produced a unique shopping centre model. Situating Australian retail developments within a broader international and historical context, Managing the Marketplace demonstrates the ways that local conditions shape global retail forms. Knowledge transfer from Europe and America to Australia was a consistent feature of the Australian retail industry across the twentieth century. By critically examining the strengths and weaknesses of Australian retail firms' strategies across time, and drawing on the voices of both business elites and ordinary people, the book not only unearths the forgotten stories of Australian retail, it offers new insights into the opportunities and challenges that confront the sector today, both nationally and internationally. This book will be of interest to all scholars and practitioners of retail, marketing, business history and economic geography, as well as social and cultural history.

Strategic Luxury Management - Value Creation and Creativity for Competitive Advantage (Hardcover): David Millan Planelles Strategic Luxury Management - Value Creation and Creativity for Competitive Advantage (Hardcover)
David Millan Planelles
R4,473 Discovery Miles 44 730 Ships in 12 - 19 working days

Unlike the competing texts, which focus on luxury branding and marketing, this book considers luxury from a strategic decision-making, creative and competitive perspective; Each chapter is illustrated by cases and examples from well-known international luxury firms, as well as chapter objectives, summaries, and reflective questions; Provides a framework to understand and assess value creation when creativity is relevant

A Better Way of Doing Business? - Lessons from The John Lewis Partnership (Hardcover): Graeme Salaman, John Storey A Better Way of Doing Business? - Lessons from The John Lewis Partnership (Hardcover)
Graeme Salaman, John Storey
R1,475 Discovery Miles 14 750 Ships in 12 - 19 working days

This book offers a thoroughly researched and accessibly written account of the John Lewis Partnership. It describes what the JLP is, how it works, and what other businesses can learn from it. The US/UK model of the firm, with its emphasis on shareholder value and its openness to the market in the buying and selling of businesses, is prone to a number of problematic consequences for employees, suppliers, and sometimes share-holders. The JLP represents a contrast to this model - one that has implications beyond the small niche of mutually-owned firms. The JLP has lessons for organizations that are unlikely to move towards the Partnership's distinctive shared ownership. This book identifies these lessons. The key questions addressed include: how does the JLP work in practice? What is the link between co-ownership, the JLP employment model, and the performance of the businesses? What is the role of management in the success of John Lewis and Waitrose? Are mutuality, co-ownership and business performance at odds? What is the significance of democracy within the JLP? And probably most significantly: what are the implications, for policy-makers and for economic agents of the JLP? This book is based on detailed knowledge of the JLP and its constituent business gathered by the authors over a fifteen year period. Their conclusion: that the JLP is more complex, even more impressive, and more interesting than its admirers realise.

The Handbook of Ethical Purchasing - Principles and Practice (Hardcover): Rob Harrison The Handbook of Ethical Purchasing - Principles and Practice (Hardcover)
Rob Harrison
R4,464 Discovery Miles 44 640 Ships in 12 - 19 working days

* A perfect guide for marketing and sustainable procurement and supply chain professionals in large companies, local authorities and governments and NGOs globally. * Can be used as a supplementary text on postgraduate and advanced undergraduate courses aimed at responsible marketing and procurement. * The book can be used internationally - ethical buying and selling behaviours are proliferating in almost all countries of the world. * Written by a leading authority on ethical consumption.

Creating Brand Cool - Brand Distinction in the Online Marketplace (Hardcover): Joan Abraham Creating Brand Cool - Brand Distinction in the Online Marketplace (Hardcover)
Joan Abraham
R4,162 Discovery Miles 41 620 Ships in 12 - 19 working days

In this intriguing blend of branding how-to and business memoir, an industry pioneer presents the thought process and tools to create a successful Ecommerce business by developing a distinct emotional attraction to a brand, beyond individual product offerings. Leveraging her 26 years of experience in online marketing and branding, Joan Abraham reveals the thought process behind successfully addressing today's marketing challenge: clearly defining the business's brand essence using its owned social media channels to personalize the full character of the brand. Creating Brand Cool addresses the importance of developing a unique state of being that personally resonates with today's consumer. Abraham energizes the creative and strategic thinking for attracting and maintaining brand loyalty when the competition is a click away. Appealing to branding and social media marketing professionals, as well as students in these fields, this book is a primer for building an online community and distinguishing a brand from the competition. It is relevant to all types of business, from small businesses to globally recognized brands.

Mergers, Acquisitions, and Other Restructuring Activities - An Integrated Approach to Process, Tools, Cases, and Solutions... Mergers, Acquisitions, and Other Restructuring Activities - An Integrated Approach to Process, Tools, Cases, and Solutions (Paperback, 11th edition)
Donald DePamphilis
R3,105 R2,838 Discovery Miles 28 380 Save R267 (9%) Ships in 12 - 19 working days

Mergers, Acquisitions, and Other Restructuring Activities: An Integrated Approach to Process, Tools, Cases, and Solutions, Eleventh Edition presents the most current and comprehensive M&A information available. Organized according to the context in which topics normally occur in the M&A process, the book covers M&A environments, M&A processes, M&A valuation and modeling, deal structuring and financing strategies, and alternative business and restructuring strategies. Covering industries worldwide, this new edition illustrates the most germane strategies and tactics in today's marketplace. It includes substantially more ancillary materials than previous editions, including an extensive test bank, chapter summaries, and instructor and student PowerPoint slides. More than 100 new references to relevant academic research published since 2018 make the 11th edition a balanced, comprehensive guide to the complex and dynamically changing world of M&A.

Future-Ready Retail - How to Reimagine the Customer Experience, Rebuild Retail Spaces and Reignite our Shopping Malls and... Future-Ready Retail - How to Reimagine the Customer Experience, Rebuild Retail Spaces and Reignite our Shopping Malls and Streets (Paperback)
Ibrahim Ibrahim
R953 R866 Discovery Miles 8 660 Save R87 (9%) Ships in 12 - 19 working days

Traditional shops are facing challenging and unprecedented times. Future-Ready Retail explains how changing consumer needs, the impact of digital and the issues around health, wellness and distancing have transformed retail and provides compelling solutions to help reimagine the high street and out-of-town malls. Conventional high streets, shopping arcades and retail malls throughout the world no longer attract the crowds needed to sustain them as successful commercial spaces. Suffering from the effects of online shopping, changing consumer attitudes and expectations, and the legacy impact of social distancing, there's a sense of urgency and the need to address the decline in physical retail. Future-Ready Retail provides in-depth analysis of how consumers, health, data and new technologies will continue irreversibly to shake up physical shops and permanently shape the future of traditional retail. Arguing that to be future-ready, retail needs to be driven by people and places, not solely real estate, the book explains how brands can develop strategies to create shops whose main purpose is to recruit, retain and delight customers. Featuring case studies from successful global brand, retail futurist and designer Ibrahim Ibrahim identifies key retail-cultural trends, shows why it's important to make retail space physically smarter and how to use touch points such as social, website and apps alongside the physical space, to achieve a seamless, enjoyable and profitable retail experience.

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