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Books > Business & Economics > Industry & industrial studies > Distributive industries

Retail Reframe - How smart retailers are turning information into dollars (Hardcover): Sameer Babbar Retail Reframe - How smart retailers are turning information into dollars (Hardcover)
Sameer Babbar
R1,499 Discovery Miles 14 990 Ships in 18 - 22 working days
Sticky Customer Service - Stop Churning Customers and Start Growing Your Business (Hardcover): Peter Lyle Dehaan Sticky Customer Service - Stop Churning Customers and Start Growing Your Business (Hardcover)
Peter Lyle Dehaan
R622 Discovery Miles 6 220 Ships in 18 - 22 working days
Tattered Cover Book Store - A Storied History (Hardcover): Mark A. Barnhouse Tattered Cover Book Store - A Storied History (Hardcover)
Mark A. Barnhouse
R707 Discovery Miles 7 070 Ships in 10 - 15 working days
Successful Technological Integration for Competitive Advantage in Retail Settings (Hardcover): Eleonora Pantano Successful Technological Integration for Competitive Advantage in Retail Settings (Hardcover)
Eleonora Pantano
R5,098 Discovery Miles 50 980 Ships in 18 - 22 working days

The advent of new technologies has been an impetus for rapid development in several industries, including the area of retail services. These recent advances push industry leaders to infuse new innovations into their various systems and processes. Successful Technological Integration for Competitive Advantage in Retail Settings examines the various effects of changing markets and subsequently how these changes cause retailers to meet consumer demand by integrating more sophisticated, advanced innovations in their daily practices. Focusing on corporate strategies, innovation management, and relevant case studies, this book is a pivotal reference source for researchers, practitioners, and developers interested in recent innovation trends within the retailing industry.

Supply Chain Management Strategies and Risk Assessment in Retail Environments (Hardcover): Akhilesh Kumar, Swapnil Saurav Supply Chain Management Strategies and Risk Assessment in Retail Environments (Hardcover)
Akhilesh Kumar, Swapnil Saurav
R5,605 Discovery Miles 56 050 Ships in 18 - 22 working days

The proper understanding and managing of project risks and uncertainties is crucial to any organization. It is paramount that all phases of project development and execution are monitored to avoid poor project results from meager economics, overspending, and reputation. Supply Chain Management Strategies and Risk Assessment in Retail Environments is a comprehensive reference source for the latest scholarly material on effectively managing risk factors and implementing the latest supply management strategies in retail environments. Featuring coverage on relevant topics such as omni-channel retail, green supply chain, and customer loyalty, this book is geared toward academicians, researchers, and students seeking current research on the challenges and opportunities available in the realm of retail and the flow of materials, information, and finances between companies and consumers.

Sandusky Mall - A History (Hardcover): Chris Bores Sandusky Mall - A History (Hardcover)
Chris Bores
R705 Discovery Miles 7 050 Ships in 10 - 15 working days
Omnichannel Retail - New strategies in international business (Paperback): Alexandre Basquet, Caroline Huang Omnichannel Retail - New strategies in international business (Paperback)
Alexandre Basquet, Caroline Huang
R851 Discovery Miles 8 510 Ships in 10 - 15 working days

Radical transformations are under way in retail. In a world facing a succession of major economic, social, and environmental crises, as well as protest movements and a constant technological revolution, our scope of analysis should be broadened to help brands and entrepreneurs develop their business and help students orient their research. Taking these changes into consideration with a close look at developments in China, the authors of this work offer tools for proper reflection, both for jobs in fashion and in other markets. This publication is not exhaustive, but it aims to highlight today's events in a dynamic, forward-looking way so that the reader can make informed decisions giving them the keys to prepare their sales development well and make it a real success, based on the following three subjects: * What is fundamental in merchandising and distribution. * What is shaking up all organizations today. * What we should be foreseeing in coming months. The world of retail is constantly changing between the basics that have been in place for years and the new things that are coming out regularly through the rise of new technologies. To be competitive and innovative, brands must learn to stand out and innovate in order to stand out from the crowd. Whether virtual or physical, the book explores existing good practices and opens up to those already implemented abroad. It is aimed at students or professionals in sales, marketing, communication, retailing, etc. Small or large companies seeking to maximise their sales and strengthen their brand image and their relationship with their customers.

By All Accounts - General Stores and Community Life in Texas and Indian Territory (Hardcover, New): Linda English By All Accounts - General Stores and Community Life in Texas and Indian Territory (Hardcover, New)
Linda English
R1,018 Discovery Miles 10 180 Ships in 18 - 22 working days

The general store in late-nineteenth-century America was often the economic heart of a small town. Merchants sold goods necessary for residents' daily survival and extended credit to many of their customers; cash-poor farmers relied on merchants for their economic well-being just as the retailers needed customers to purchase their wares. But there was more to this mutual dependence than economics. Store owners often helped found churches and other institutions, and they and their customers worshiped together, sent their children to the same schools, and in times of crisis, came to one another's assistance.

For this social and cultural history, Linda English combed store account ledgers from the 1870s and 1880s and found in them the experiences of thousands of people in Texas and Indian Territory. Particularly revealing are her insights into the everyday lives of women, immigrants, and ethnic and racial minorities, especially African Americans and American Indians.

A store's ledger entries yield a wealth of detail about its proprietor, customers, and merchandise. As a local gathering place, the general store witnessed many aspects of residents' daily lives--many of them recorded, if hastily, in account books. In a small community with only one store, the clientele would include white, black, and Indian shoppers and, in some locales, Mexican American and other immigrants. Flour, coffee, salt, potatoes, tobacco, domestic fabrics, and other staples typified most purchases, but occasional luxury items reflected the buyer's desire for refinement and upward mobility. Recognizing that townspeople often accessed the wider world through the general store, English also traces the impact of national concerns on remote rural areas--including Reconstruction, race relations, women's rights, and temperance campaigns.

In describing the social status of store owners and their economic and political roles in both small agricultural communities and larger towns, English fleshes out the fascinating history of daily life in Indian Territory and Texas in a time of transition.

Richland Mall Rules (Hardcover): Robert Jeschonek Richland Mall Rules (Hardcover)
Robert Jeschonek
R1,195 R1,074 Discovery Miles 10 740 Save R121 (10%) Ships in 18 - 22 working days
Cases on Strategic Social Media Utilization in the Nonprofit Sector (Hardcover): Hugo Asencio, Rui Sun Cases on Strategic Social Media Utilization in the Nonprofit Sector (Hardcover)
Hugo Asencio, Rui Sun
R4,920 Discovery Miles 49 200 Ships in 18 - 22 working days

Typically utilized by larger corporations, social media marketing and strategy is lacking in small and medium-sized nonprofit organizations. Although these organizations are beginning to incorporate this form of online communication, there is still a need to understand the best practices and proper tools to enhance an organization's presence on the web. Cases on Strategic Social Media Utilization in the Nonprofit Sector brings together cases and chapters in order to examine both the practical and theoretical components of creating an online social community for nonprofit organizations. The technologies discussed in this publication provide organizations with the necessary cost-effective tools for fundraising, marketing, and civic engagement. This publication is an essential reference source for practitioners, academicians, researchers, and advanced-level students interested in learning how to effectively use social media technologies in the nonprofit sector.

The Glory of Gable's - Deluxe Hardcover Edition (Hardcover): Robert Jeschonek The Glory of Gable's - Deluxe Hardcover Edition (Hardcover)
Robert Jeschonek; Cover design or artwork by Ben Baldwin; Photographs by Philip Balko
R1,472 R1,294 Discovery Miles 12 940 Save R178 (12%) Ships in 18 - 22 working days
The Glory of Gable's (Hardcover): Robert Jeschonek The Glory of Gable's (Hardcover)
Robert Jeschonek; Cover design or artwork by Ben Baldwin; Photographs by Philip Balko
R866 Discovery Miles 8 660 Ships in 10 - 15 working days
Buyer Power and Competition in European Food Retailing (Hardcover): Roger Clarke, Stephen Davies, Paul Dobson, Michael Waterson Buyer Power and Competition in European Food Retailing (Hardcover)
Roger Clarke, Stephen Davies, Paul Dobson, Michael Waterson
R2,709 Discovery Miles 27 090 Out of stock

In this book, leading experts in the field examine the effects of the recent growth in concentration in the European food retailing sector. In particular, the book develops a number of buyer power propositions and builds on the previous work of several of the authors, to consider how the growth of large supermarket chains affects competition in food retailing. The authors outline the theoretical and policy analysis underpinning the work and assess evidence on the size and growth of supermarket chains across the EU. Whilst not entirely critical, they suggest that there is strong evidence in some countries that supermarkets use their buying power to impose unfair terms and conditions on suppliers, particularly affecting small suppliers. The authors use case studies, to provide an in-depth analysis of four European countries, namely France, Germany, Spain and the UK. The book ends with a discussion of policy issues against a backdrop of likely future trends in concentration in this area. Academics working in the areas of microeconomics and industrial economics as well as those involved in European competition policy more generally, such as lawyers, civil servants and consultancy groups, will find this volume enlightening.

Horse Trading in the Age of Cars - Men in the Marketplace (Hardcover): Steven M Gelber Horse Trading in the Age of Cars - Men in the Marketplace (Hardcover)
Steven M Gelber
R1,532 Discovery Miles 15 320 Ships in 18 - 22 working days

The trading, selling, and buying of personal transport has changed little over the past one hundred years. Whether horse trading in the early twentieth century or car buying today, haggling over prices has been the common practice of buyers and sellers alike. "Horse Trading in the Age of Cars" offers a fascinating study of the process of buying an automobile in a historical and gendered context.

Steven M. Gelber convincingly demonstrates that the combative and frequently dishonest culture of the showroom floor is a historical artifact whose origins lie in the history of horse trading. Bartering and bargaining were the norm in this predominantly male transaction, with both buyers and sellers staking their reputations and pride on their ability to negotiate the better deal. Gelber comments on this point-of-sale behavior and what it reveals about American men.

Gelber's highly readable and lively prose makes clear how this unique economic ritual survived into the industrial twentieth century, in the process adding a colorful and interesting chapter to the history of the automobile.

Gone To The Shops - Shopping In Victorian England (Hardcover): Kelley Graham Gone To The Shops - Shopping In Victorian England (Hardcover)
Kelley Graham
R2,047 Discovery Miles 20 470 Ships in 10 - 15 working days

When Adam Smith wrote in 1776 that England was a nation of shopkeepers, he meant that commerce was a major factor in political decisions. Smith's observation was even more on-target for Victorian England: shopkeepers, shops, and shopping were a vital part of life. Those Victorians with resources could shop often and had many choices. Industrialization and their imperial connections gave them an almost unprecedented array of goods. Even the poor and working classes had more to eat and more to spend as the century progressed. Here, Graham explores the world of Victorian shops and shopping in colorful detail. She offers information on the types of shops and goods they offered, the people who owned and operated them, those who frequented them, and the contribution of shops and shopping to the Victorian lifestyle and economy.

Shopping in Victorian England reached a level of importance not wholly appreciated even by Victorians themselves. New types of shops appeared, offering an expanding array of goods inventively packaged and displayed for an expanding group of shoppers. As the shops grew, so did the activity -- part excursion for provisions, part entertainment. Women shopped most often, but men, too, had their shops. Victorians could, by the end of the 19th century, shop without even leaving their homes: orders could be placed by mail, telegraph, or telephone. Shops catered to all classes -- the rich, the poor, and the in-betweens.

This book will help modern readers envision the Victorian shopping experience by taking them inside the shops and up to the counters. Readers will learn how the shop was organized, what services and goods were available, and how goods made their way from the shop to the home. GrahaM's compelling account provides a vivid glimpse into a vital--but largely unappreciated-- aspect of Victorian life.

Filene's - Boston's Great Specialty Store (Hardcover): Michael J. Lisicky Filene's - Boston's Great Specialty Store (Hardcover)
Michael J. Lisicky; Foreword by Lincoln Filene Ladd
R719 R638 Discovery Miles 6 380 Save R81 (11%) Ships in 18 - 22 working days
Retail Crime, Security, and Loss Prevention - An Encyclopedic Reference (Hardcover): Charles A. Sennewald, John H. Christman Retail Crime, Security, and Loss Prevention - An Encyclopedic Reference (Hardcover)
Charles A. Sennewald, John H. Christman
R1,953 Discovery Miles 19 530 Ships in 10 - 15 working days

"Retail Crime, Security, and Loss Prevention" is destined to become the "go to" source of crime- and loss prevention- related information in the retail industry. Written and edited by two nationally recognized retail security experts and enhanced with 63 contributions by others who contribute expertise in specialized areas, this book provides over 150 definitions of loss prevention terms, and discusses topics ranging from accident investigations, counterfeit currency, emergency planning, and workplace violence to vendor frauds. No other single work contains such a wealth of retail security information.
The co-authors are Charles "Chuck" Sennewald, CSC, CPP former Director of Security at The Broadway Department Stores, a major division of Carter Hawley Hale Stores, Inc., founder of the IAPSC and author of numerous security industry books, and John Christman, CPP, former VP and Director of Security for Macy's West. They have put in one book a wealth of information, techniques, procedures and source material relative to retail crime and loss prevention which will prove an invaluable reference work for professionals at all levels within the industry.
* Tables, current industry figures, and statistics fully articulate the impact of loss prevention and theft in the retail setting
* Case examples from the authors' own experience illustrate real-world problems and connect theory to practice
* The most complete book available on retail security

Handbook of Research on Social Impacts of E-Payment and Blockchain Technology (Hardcover): P. -C Lai Handbook of Research on Social Impacts of E-Payment and Blockchain Technology (Hardcover)
P. -C Lai
R10,591 Discovery Miles 105 910 Ships in 18 - 22 working days

The social landscape is undergoing a global change with the emergence of e-payment and blockchain technology. This new technology changes the ways in which consumers and businesses interact with each other. This dynamic offers both opportunities and challenges to the socioeconomic landscape. It is important to understand the strategies, opportunities, and challenges contained in the e-payment and blockchain sector. The Handbook of Research on Social Impacts of E-Payment and Blockchain Technology is a comprehensive reference source that examines the strategies, opportunities, and challenges contained in the value creation of e-payment and blockchain technology, which lead to economic and social progression. Further delving into topics such as mobile financial services, technopreneurship, and cryptocurrencies, this dynamic resource is essential for students, academicians, entrepreneurs, corporate managers, business executives, researchers, blockchain professionals, technologists, systems engineers, policymakers, and government officials.

Electronic Commerce - Opportunity and Challenges (Hardcover, illustrated edition): Syed Mahbubhur Rahman, Mahesh S Raisinghani Electronic Commerce - Opportunity and Challenges (Hardcover, illustrated edition)
Syed Mahbubhur Rahman, Mahesh S Raisinghani
R2,007 Discovery Miles 20 070 Ships in 18 - 22 working days

With electronic commerce growing exponentially, staying competitive through an effective e-business strategy is a tough challenge. Electronic commerce represents one of the most promising directions for generating competitive advantage at the micro level of the organization and for increasing productivity at the macro level of the economy. This is a study of the critical fundamental elements that could impact a user's perception of business-to-business and business-to-consumer electronic commerce. It examines key components and concepts of e-commerce, evaluating the critical success factors of global e-commerce, the economics of e-commerce, and the practical issues involved with e-commerce in various applications.

RETAIL-iation - Serious and Humorous Observations on Bad Shopping Behavior (Hardcover): Donna R. Summerlin RETAIL-iation - Serious and Humorous Observations on Bad Shopping Behavior (Hardcover)
Donna R. Summerlin
R439 R406 Discovery Miles 4 060 Save R33 (8%) Ships in 18 - 22 working days

Spending twenty-five years in a retail environment teaches you a lot of things about shopping behavior. It also leads to a lot of pent up frustration over bad shopping habits. Donna R. Summerlin vents about the behavior store employees encounter on a daily basis in a critique that is serious, funny, and instructional. Instead of continuing to shop like normal, it's time to examine your own behavior and that of your peers. Summerlin offers insights on how store employees cope with bad shopping behaviors; ways to overcome hostility, both as a shopper and employee; tips to help you remember the importance of good manners; and observations regarding outrageous behavior that will make you examine your own shopping habits. Gain an insider's perspective on the true nature of the retail business, and laugh along the way. Written for shoppers, store employees, and those seeking to get into the retail business, "RETAIL-iation" uncovers the unacceptable behavior that goes on every day, and more importantly, it provides a plan to fix it.

Up Your Sales in Any Economy (Hardcover): Chris Adams Up Your Sales in Any Economy (Hardcover)
Chris Adams
R714 Discovery Miles 7 140 Ships in 10 - 15 working days
Paperless Trade - Opportunities, Challenges and Solutions (Hardcover): Emmanuel T. Laryea Paperless Trade - Opportunities, Challenges and Solutions (Hardcover)
Emmanuel T. Laryea
R2,296 Discovery Miles 22 960 Out of stock

A "digital divide" threatens the global trade regime. And it is not narrowing - it is rapidly becoming an unbridgeable chasm. Nor is this a problem merely for developing countries: the headlong trend toward dematerialisation of trade documents in the developed world will grind to a halt unless all trading countries without exception possess the legal and operational ability to participate in paperless trade. This work not only describes the obstacles to universal support for paperless trade, but also provides solutions that can be implemented if stakeholders make the collective effort to achieve this goal. Dr. Laryea investigates such central issues as the following: legal problems and security risks not encountered in paper documentation; accommodating low-tech problems with electronic documentation; and funding the construction of information and communication technology infrastructure in developing countries. The presentation focuses on each of the essential contract documents in turn, from the quotation to the documentary credit, explaining exactly how the electronic versions of each work (particularly in terms of security), and why each is desirable.

Schaumburg's Woodfield Mall (Hardcover): William J. Holderfield Schaumburg's Woodfield Mall (Hardcover)
William J. Holderfield
R719 R638 Discovery Miles 6 380 Save R81 (11%) Ships in 18 - 22 working days
Social Media Marketing 2019 - Secret Strategies to Become an Influencer of Millions on Facebook & other social Media and... Social Media Marketing 2019 - Secret Strategies to Become an Influencer of Millions on Facebook & other social Media and Advertise Yourself and Your Personal Brand (Hardcover)
Dave Welch
R501 R468 Discovery Miles 4 680 Save R33 (7%) Ships in 18 - 22 working days
Remembering Marshall Field's (Hardcover): Leslie Goddard Remembering Marshall Field's (Hardcover)
Leslie Goddard
R685 Discovery Miles 6 850 Ships in 10 - 15 working days
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