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Books > Business & Economics > Industry & industrial studies > Distributive industries

Making, Selling and Wearing Boys' Clothes in Late-Victorian - Sartorial Consumption in Britain 1880-1939 (Hardcover, New... Making, Selling and Wearing Boys' Clothes in Late-Victorian - Sartorial Consumption in Britain 1880-1939 (Hardcover, New Ed)
Clare Rose
R4,647 Discovery Miles 46 470 Ships in 10 - 15 working days

There has been a great deal of recent interest in masculine clothing, examining both its production and consumption, and the ways in which it was used to create individual identities and to build businesses, from 1850 onwards. Drawing upon a wide range of sources this book studies the interaction between producers and consumers at a key period in the development of the ready-made clothing industry. It also shows that many innovations in advertising clothing, usually considered to have been developed in America, had earlier British precedents. To counter the lack of documentary evidence that has hitherto hampered research into the dress practices of non-elite groups, this book utilises thousands of unpublished visual documents. These include hundreds of manufacturers' designs, which underline an unexpected degree of investment by manufacturers in boys' clothing, and which was matched by heavy investment in advertising, with thousands of images of boys' clothing for shop catalogues in the Stationers' Hall copyright archive. Another key source is the archives of Dr Barnardo's Homes. This extraordinary collection contains over 15,000 documented photographs of boys entering between 1875 and 1900, allowing us to look beyond official polarization of 'raggedness' and 'respectability' used by charities and social reformers of all stripes and to establish the clothing that was actually worn by a large sample of boys. A close analysis of 1,800 images reveals that even when families were impoverished, they strove to present their boys in ways that reflected their position in the family group and in society. By drawing on these visual sources, and linking the design and retailing of boys' clothing with social, cultural and economic issues, this book shows that an understanding of the production and consumption of the boys clothing is central to debates on the growth of the consumer society, the development of mass-market fashion, and concepts of childhood and masculinity.

Ethical Consumption - A Critical Introduction (Hardcover, New): Tania Lewis, Emily Potter Ethical Consumption - A Critical Introduction (Hardcover, New)
Tania Lewis, Emily Potter
R5,085 Discovery Miles 50 850 Ships in 10 - 15 working days

A not-so-quiet revolution seems to be occurring in wealthy capitalist societies - supermarkets selling 'guilt free' Fairtrade products; lifestyle TV gurus exhorting us to eat less, buy local and go green; neighbourhood action groups bent on 'swopping not shopping'. And this is happening not at the margins of society but at its heart, in the shopping centres and homes of ordinary people. Today we are seeing a mainstreaming of ethical concerns around consumption that reflects an increasing anxiety with - and accompanying sense of responsibility for - the risks and excesses of contemporary lifestyles in the 'global north'.

This collection of essays provides a range of critical tools for understanding the turn towards responsible or conscience consumption and, in the process, interrogates the notion that we can shop our way to a more ethical, sustainable future. Written by leading international scholars from a variety of disciplinary backgrounds - and drawing upon examples from across the globe - Ethical Consumption makes a major contribution to the still fledgling field of ethical consumption studies. This collection is a must-read for anyone interested in the relationship between consumer culture and contemporary social life.

Made in Italy - Small-Scale Industrialization and Its Consequences (Hardcover, New): Michael L. Blim Made in Italy - Small-Scale Industrialization and Its Consequences (Hardcover, New)
Michael L. Blim
R2,588 Discovery Miles 25 880 Ships in 18 - 22 working days

The first study of its kind to be published in English, this volume offers a unique contemporary and historical analysis of postwar small-scale industrialization in central and northeastern Italy. Based on a 21-month field study undertaken by the author, "Made in Italy" covers a 100-year time period that encompasses the transformation of central Italy from a poor, agriculturally backward rural society into an important postwar industrial producer of export goods for the world market. Author Michael Blim challenges the widely discussed model for industrial revival proposed by Piore and Sabel in their 1984 study, arguing that forms of labor exploitation rather than technological innovation account for the central-northeastern Italian industrial success. He also challenges contemporary economic policy notions that argue that this kind of industrial success is longlasting and easily replicable in other late-developing regions, asserting instead that the petty entrepreneurial, familial character of the Italian small-scale industrial sector militates against its ultimate durability in a world dominated by transnational corporations.

Blim starts from the premise that the rapid postwar economic development in the towns of central and northeastern Italy was the culmination of a century-long process of radical social change. Taking the shoe industry as an example, Blim shows how postwar entrepreneurs, accustomed to an economic system based on family enterprises, created an innovative local production system utilizing the cooperation of highly specialized firms. Although the enterprises enjoyed remarkable success, Blim demonstrates that profits depended greatly upon the exploitation of secondary labor populations, and the use of undocumented labor, facts usually ignored in other treatments of central-northeastern Italian economic development. Organized into three sections, the study first analyzes social and economic life between the Unification of Italy and the end of World War II. Subsequent chapters discuss the rise of the new industrial order and its labor process, describe the social and political consequences of postwar development, and offer the author's conclusions. Students of economic development, anthropology, and sociology will find this an important counterweight to studies that fail to assess the sometimes deleterious effects of postwar industrialization.

The Use of Alternative Benchmarks in Anti-Subsidy Law - A Study on the WTO, the EU and China (Hardcover, 1st ed. 2018): Sophia... The Use of Alternative Benchmarks in Anti-Subsidy Law - A Study on the WTO, the EU and China (Hardcover, 1st ed. 2018)
Sophia Muller
R3,128 Discovery Miles 31 280 Ships in 18 - 22 working days

In the debate over the treatment of China in trade remedy investigations, this book focuses exclusively on anti-subsidy law. As such, it brings a long neglected and often underestimated area of international trade law to the fore.Exploring the delicate relations between the WTO, the EU and China, it focuses on the current legal framework for the use of alternative benchmarks in anti-subsidy law and analyses the consequences that arise from its practical application in investigations against China. Scrutinizing recent developments in WTO anti-subsidy law, in particular the adoption of country-specific rules in accession protocols, the book reveals the shortcomings of the current approach and argues for fundamental reforms. Accordingly, the book provides academics and practitioners alike with vital insights into the legal evolution and practical application of alternative benchmark methodologies in the context of WTO and EU anti-subsidy law, while also putting forward a critical analysis of the status quo.

Business the Amazon.com Way - Secrets of the Worlds Most Astonishing Web Business (Paperback, New ed): Rebecca Saunders Business the Amazon.com Way - Secrets of the Worlds Most Astonishing Web Business (Paperback, New ed)
Rebecca Saunders
R293 R255 Discovery Miles 2 550 Save R38 (13%) Ships in 10 - 15 working days

Having toppled the bookselling giants on-line, Jeff Bezos is now leading Amazon.com
its list, not to mention a makeover for the web's most recognisable site, is Amazon
pushing its luck or positioning for the future of e-commerce? The so-called 'market
correction' has questioned the future of e-retailing, but for Amazon the future is still
bright.
Now completely updated for this new edition, Business the Amazon.com Way shows
how Jeff Bezos is leading Amazon into the harvesting phase, promising a great ride for
investors, a great experience for shoppers and a model for entrepreneurs and business
leaders everywhere.

Country of Origin Effect - Looking Back and Moving Forward (Paperback): Isaac Cheah, Ian Phau, Gaetano Aiello Country of Origin Effect - Looking Back and Moving Forward (Paperback)
Isaac Cheah, Ian Phau, Gaetano Aiello
R1,345 Discovery Miles 13 450 Ships in 10 - 15 working days

This book evaluates Country of Origin (COO) research from new critical perspectives, providing insights on how COO shapes both consumer behaviour and business trends, and how marketers can overcome or take advantage of COO in their strategies. The contributors explore a variety of strategies for utilising Country of Origin, including how country image can influence market entry positioning strategies, and how brand heritage can be utilised as a communication tool. There is also a study of what percentage of online products require COO identification, and whether this percentage correlates to customer satisfaction. Several contributors look at consumers' preference for food in relation to COO and authenticity, and further chapters explore the impact of consumer identification with a nation on how they evaluate brands. As Country of Origin is increasingly evaluated by consumers and used by marketers to safeguard locally-owned products, this book will be of interest to those studying the relationship between country-authentic brands and their promotion in the global marketplace. This book was originally published as a special issue of the Journal of Promotion Management.

The Shopping Revolution, Updated and Expanded Edition - How Retailers Succeed in an Era of Endless Disruption Accelerated by... The Shopping Revolution, Updated and Expanded Edition - How Retailers Succeed in an Era of Endless Disruption Accelerated by COVID-19 (Paperback)
Barbara E Kahn
R494 R460 Discovery Miles 4 600 Save R34 (7%) Ships in 18 - 22 working days

Featured in The New York Times, Bloomberg, and Vox, The Shopping Revolution is "a brisk and thought-provoking anatomy of shopping in the 21st century" (Kirkus Reviews). The retail industry was already in the midst of unparalleled disruption. Then came COVID-19. In a fully updated and expanded edition of The Shopping Revolution: How Retailers Succeed in an Era of Endless Disruption Accelerated by COVID-19, Wharton professor Barbara E. Kahn, a foremost retail expert, examines the companies that have been most successful during a tsunami of change in the industry. She offers fresh insights into what we can learn from these companies' ascendance and continued transformation in the face of unprecedented challenges. Kahn, also the author of Global Brand Power: Leveraging Branding for Long-Term Growth, examines:In a brand-new chapter, how companies in China, like Alibaba, JD.com, and Pinduoduo have changed the game;How Amazon became the retailer of choice for a large portion of the US population, and how other companies have chosen to work with them or have to compete against them; How Walmart beat out other grocers in the late 1990s to become the leader in food retailing, and how they must pivot to hold their leadership position today; How Warby Parker dared to compete against Luxottica in the lucrative eyewear business, and what that can tell start-ups about how to carve out a niche against a Goliath; How Sephora drew away customers from once-dominant department stores to become the go-to retailers for beauty products. Kahn argues we are just witnessing the start of the radical changes in retail that have been hastened by the pandemic and will revolutionize shopping in every way. Building on these insights, Kahn offers a framework that any company can use to create a competitive strategy to survive and thrive in today's-and tomorrow's-retail environment.

New Online Retailing - Innovation and Transformation (Hardcover, 2010 ed.): Gerrit Heinemann, Christoph Schwarzl New Online Retailing - Innovation and Transformation (Hardcover, 2010 ed.)
Gerrit Heinemann, Christoph Schwarzl
R1,443 Discovery Miles 14 430 Ships in 18 - 22 working days

The authors describe in detail what makes today's online retailing different and provide 8 central success factors for the new generation of Internet sales. Based on internationally recognized best practices, it becomes obvious what makes online retailers successful. The authors pull together "lessons learned" from the last 10 years, and give readers a tour of the future of online selling.

Globalization, Productivity and Production Networks in ASEAN - Enhancing Regional Trade and Investment (Hardcover, 1st ed.... Globalization, Productivity and Production Networks in ASEAN - Enhancing Regional Trade and Investment (Hardcover, 1st ed. 2019)
Fithra Faisal Hastiadi
R3,361 Discovery Miles 33 610 Ships in 18 - 22 working days

This book examines the challenges that ASEAN (Association of Southeast Asian Nations) members need to overcome in order to sustain and intensify economic growth. The ASEAN market is widely regarded as a new hub of growth, not least in light of increasing protectionism and declining economic growth of the three largest countries in Northeast Asia (China, Japan, and South Korea). Contributors address a range of issues with a concentrated focus on evidence from Indonesia, including globalisation, increasing populism, trade, FDI, the benefits of the production network, and related issues such as spill-over, crises, innovation and technology, and selected sectoral commodity and policy analysis of Indonesia. This book analyses and explains the relationship between trade and foreign direct investment, and technical changes, with regard to improving 'productivity' in the supply-side economic growth model using, in particular, Indonesia as the de facto leader of ASEAN. This book will be of interest to academics and students specialising in international economics and international development.

Perceptions of Retailing in Early Modern England (Hardcover, New edition): Nancy Cox, Karin Dannehl Perceptions of Retailing in Early Modern England (Hardcover, New edition)
Nancy Cox, Karin Dannehl
R4,347 Discovery Miles 43 470 Ships in 10 - 15 working days

Whilst there has been much recent scholarly work on retailing during the early modern period, less is known about how people at the time perceived retailing, both as onlookers, artists and commentators, and as participants. Centred on the general theme of perceptions, the authors address this gap in our knowledge by looking at a different aspect of consumption. They focus on two ancillary themes: the first is location and how contemporaries perceived the settlements in which there were shops; the other is distance. Pictures, prints, novels, diaries and promotional literature of the tradespeople themselves provide much of the evidence. Many of these sources are not new to historians, but they have not been scrutinized and analysed with the questions in mind that are posed here. The methodology to be employed has been developed by Nancy Cox over the last decade, and is used successfully in her book The Complete Tradesman and in the compilation of the forthcoming Dictionary of Traded Goods and Commodities 1550-1800. This book will find a ready market with scholars concerned with British social and economic history in the early modern period. Although it is first and foremost a book written by historians for historians, it nevertheless borrows concepts and approaches from various disciplines concerned with theories of consumption, material culture and representational art.

The Economics of Retailing and Distribution (Paperback, New edition): Roger R. Betancourt The Economics of Retailing and Distribution (Paperback, New edition)
Roger R. Betancourt
R1,295 Discovery Miles 12 950 Ships in 10 - 15 working days

This book provides a uniform and coherent approach to the analysis of distribution systems in general and retail systems in particular. It develops the fundamentals of retail demand and supply, and demonstrates how the provision of distribution services is a principal determinant of economic outcomes in retail exchanges for both retailers and their customers, as well as for other agents such as suppliers and franchisors. The author integrates the existing literature with new applications to provide novel insights into the multi-product nature of retailing, the service aspects of packaging, and the evolution of retail formats such as supermarkets, non-store retailers (including the Internet) and shopping centers. He illustrates how the complementarity that underlies retail activities leads to lower average prices for customers. This integrative process also brings out the role of distribution services as mechanisms to exercise economic power. This is evident not only in channels of distribution but in the evolution of Wal-Mart and the development of franchise contracts. The author also identifies the crucial differences between the retailing of goods and the retailing of services. This impressive volume skilfully integrates conceptual, theoretical and empirical research to analyse critical issues in the economics of retailing and distribution. It will be required reading for academics and professional economists interested in industrial organization, marketing, applied microeconomics and business.

Geography and Retailing (Paperback): Peter Scott Geography and Retailing (Paperback)
Peter Scott
R1,405 Discovery Miles 14 050 Ships in 10 - 15 working days

An important contribution to our understanding of the distribution of retail activities, particularly within cities, this book provides a critical review of the literature on the subject. It points out the major general propositions concerning retailing from the geographical point of view, and identifies key research problems, which need to be examined in order to push forward the frontiers of this sub field of economic geography. It presents a major critique of the central-place model, which has came to hold an important place in the methodology of economic geography, and clearly and decisively shows the model to be static, deterministic, retrospective and of little value for predictive purposes.

Scott also shows with regard to the question of the hierarchy of shopping centers (a major facet of central-place thought) that the methodology employed to identify these hierarchies rests on restricted theory, imperfect data, incomplete measures, and arbitrary decisions. Although he recognizes the value of some of the work associated with the central-place syndrome, the author presents the first effective antithesis to its beguiling and simplistic appeal. He argues that the geography of retailing cannot be understood without reference to the organization of retailing as an economic and social activity and complex patterns of consumer and entrepreneurial behavior, none of which are dealt with in central-place studies.

Distinguished by clarity of presentation objectivity of analysis and breadth of inter-disciplinary interest, this is the only book that covers the geography of retailing substantively and methodologically. This book is jargon and mathematics free, and contains the most complete bibliography on the geography of retailing available in a single volume the book. It will be of value to all social scientists concerned with retailing as a major activity, particularly in modern societies. It may be used as a basic or supplementary text for courses in economic geography, marketing and retailing.

"Peter Scott" is a recognized expert in the geography of retailing and the economic geography of cities. He is engaged in continuing research in these areas and has worked in South Africa, Australia, and the United Kingdom.

Street Entrepreneurs - People, Place, & Politics in Local and Global Perspective (Hardcover): John Cross, Alfonso Morales Street Entrepreneurs - People, Place, & Politics in Local and Global Perspective (Hardcover)
John Cross, Alfonso Morales
R4,366 Discovery Miles 43 660 Ships in 10 - 15 working days

Addressing the current dearth of available literature on this topic, the editors use a range of international case studies to explore street vending and informal economies which continue to be, especially in developing countries, a vital economic driver.

This volume collects essays from authors around the world about the markets and vendors they know best, including studies of USA, China, Mexico, Turkey. The contributors speak of the struggles that vendors have faced to legitimize their activity, the role that they play in helping societies adapt to and survive catastrophes as well as the practical roles that they play in both the local and global social and economic system.

As well as highlighting the importance of street markets as a phenomenon of interest in itself to a growing body of scholarship, this study demonstrates how an analysis of street vending can provide insights not only into economic anthropology, but also urban studies, post modernism, spatial geography, political sociology and globalization theory.

The Hard Sell - An Ethnographic Study of the Direct Selling Industry (Hardcover, New Ed): John Bone The Hard Sell - An Ethnographic Study of the Direct Selling Industry (Hardcover, New Ed)
John Bone
R4,347 Discovery Miles 43 470 Ships in 10 - 15 working days

In this work John Bone provides a lively and engaging insight into the social world of direct selling organizations. He investigates these under-researched organizations via a detailed ethnography of two home improvement companies selling products such as fitted kitchens, double glazing and conservatories, as well as developing wider sociological debates on trust and interaction. These organizations tend to be loosely ordered and internally competitive collectives whose sole aim is to maximize short term profits through sales strategies that routinely employ the calculative exploitation of consumer norms and expectations. John Bone uses his findings to argue that amid the wave of increasing deregulation and liberalization that has supplanted the planned and regulated form of capitalism that predominated until the 1970s, such conditions are now becoming prevalent in mainstream contemporary organizations, threatening to unleash a latent disorder that underlies the rationality of 'modern' business.

Fulfillment - winning and losing in one-click America (Paperback): Alec Macgillis Fulfillment - winning and losing in one-click America (Paperback)
Alec Macgillis
R321 R294 Discovery Miles 2 940 Save R27 (8%) Ships in 9 - 17 working days

An award-winning journalist's investigation into Amazon's true impact on inequality. The market value of Amazon.com has exceeded one trillion dollars. In 2020, its annual revenue increased by over 100 billion dollars. As the company insinuates itself ever further into our lives, Alec MacGillis investigates how it is reshaping society. With empathy and breadth, he tells the stories of those who've thrived and struggled in this rapidly changing environment, and shows how Amazon has even become a force in Washington, DC. The result is an intimate account of contemporary capitalism: its drive to innovate, its dark, pitiless magic, and its remaking of our world with every click.

Fashion Buying and Merchandising - The Fashion Buyer in a Digital Society (Hardcover): Rosy Boardman, Rachel Parker-Strak,... Fashion Buying and Merchandising - The Fashion Buyer in a Digital Society (Hardcover)
Rosy Boardman, Rachel Parker-Strak, Claudia E. Henninger
R4,216 Discovery Miles 42 160 Ships in 10 - 15 working days

Fashion buying and merchandising has changed dramatically over the last 20 years. Aspects such as the advent of new technologies and the changing nature of the industry into one that is faster paced than ever before, as well as the shift towards more ethical and sustainable practices have resulted in a dramatic change of the roles. As a result, contemporary fast fashion retailers do not follow the traditional buying cycle processes step by step, critical paths are wildly different, and there has been a huge increase in 'in-season buying' as a response to heightened consumer demand. This textbook is a comprehensive guide to 21st-century fashion buying and merchandising, considering fast fashion, sustainability, ethical issues, omnichannel retailing, and computer-aided design. It presents an up-to-date buying cycle that reflects key aspects of fashion buying and merchandising, as well as in-depth explanations of fashion product development, trend translation, and sourcing. It applies theoretical and strategic business models to buying and merchandising that have traditionally been used in marketing and management. This book is ideal for all fashion buying and merchandising students, specifically second- and final-year undergraduate as well as MA/MSc fashion students. It will also be useful to academics and practitioners who wish to gain a greater understanding of the industry today.

Latin America Transformed - Globalization and Modernity (Paperback, 2nd edition): Robert N. Gwynne, Kay Cristobal Latin America Transformed - Globalization and Modernity (Paperback, 2nd edition)
Robert N. Gwynne, Kay Cristobal
R1,533 Discovery Miles 15 330 Ships in 10 - 15 working days

Praise for the first edition: 'Accomplishes its task to provide readers with a broad multi-disciplinary view on globalization's many impacts on Latin America ... the organization of the collection is logical and thoughtful, and the structural perspectives offered are convincing and powerful. I recommend it to other Latin American social scientists.' Growth and Change 'An impressive, timely and lively volume, which is especially valuable for teaching purposes.' Journal of Latin American Studies 'Authoritatively written by leading scholars in their respective fields.' Area Latin America Transformed, 2nd Edition explains the region's economic, political, social and cultural transformations, its association with globalization and the search for modernity, and contributes to a greater understanding of how these transformations are affecting the people of Latin America. Using a political economy approach to unravel the concepts of globalization and modernity within Latin America, emphasis is placed on interpreting the macro-level structures that frame the transformations taking place. The book also investigates the dynamics of people's livelihoods as they make sense of, rework and live out these structural transformations. The international team of authors involved with the successful first edition have updated their focus and substantially rewritten their material to examine the challenges facing Latin America in the twenty-first century. Three completely new chapters have also been added. Latin America Transformed, 2nd Edition is now even more useful for undergraduate and postgraduate courses that examine economic, political, social and cultural change in Latin America.

Retail Strategy - The view from the bridge (Paperback): Christine Cuthbertson Retail Strategy - The view from the bridge (Paperback)
Christine Cuthbertson; Edited by Jonathan Reynolds; Contributions by Richard Bell, Dmitry Dragun, Elizabeth Howard, …
R1,740 Discovery Miles 17 400 Ships in 10 - 15 working days

The book is made distinctive by the presentation of practitioner insight allied with academic underpinning to create a powerful new framework of unusual breadth and depth. The book communicates contemporary retail thought from the perspectives of both senior international retailers and expert observers. It is structured around four sections: * Section I: retailing in an international context * Section II: chapters from faculty at Templeton College in Oxford outlining the key issues with review questions, discussion topics, assignments and further reading. * Section III: A unique series of in depth interviews with senior executives in the world's major retailers conducted by the Oxford Institute of Retail Management. Each case is backed up by company and sector information to demonstrate the changing retail and global environment. * Section IV: A summary and overview with further exercises assignments and recommended reading.The book is an innovative and highly effective new text for both students and executives needing to understand the complexities of the latest global developments and thinking. * Dual focus, with firm conceptual context supplied in the introductory essays and practitioner insight provided by the case studies. * Includes a range of learning features to help you test your knowledge and develop your thinking. * Talented contributor team offer rigorous and far-reaching analysis of the issues and case histories. Combining practitioner insight with academic background, this book offers a useful framework on retail strategy with unusual breadth and depth. It communicates contemporary retail thought from the perspectives of both senior international retailers and expert observers.

Retailisation - The Here, There and Everywhere of Retail (Paperback): Francesca de Chatel, Robin Hunt Retailisation - The Here, There and Everywhere of Retail (Paperback)
Francesca de Chatel, Robin Hunt
R742 Discovery Miles 7 420 Ships in 10 - 15 working days

This work investigates the current state of selling, whether groceries, politicians, information or motorcars. Like no other phenomenon, "retailization" reflects the complexity and ubiquity of information flows, processes and convergence of media in the wired world. The authors explore the all-pervasive nature of the retail experience in the physical world, the virtual world - and in the peripheral spaces between the two. Companies interviewed include Asda, MOMA, The Tate Modern, Walmart, Sony, Habitat, Manchester United and Volkswagen; individuals include Naomi Klein, Tom Dixon, Benjamin Barber, Professor Bill Mitchell (Dean of Architecture at MIT), architects Jon Jerde, Rem Koolhas and Ben Van Berkel, and David Peek, psychologist behind the Bluewater shopping mall.

The Internationalisation of Retailing in Asia (Hardcover): Sang Chul Choi, John Dawson, Roy Larke, Masao Mukoyama The Internationalisation of Retailing in Asia (Hardcover)
Sang Chul Choi, John Dawson, Roy Larke, Masao Mukoyama
R4,216 Discovery Miles 42 160 Ships in 10 - 15 working days


European retailers have successfully internationalised their activities in Europe but have been less successful in North America. American retailers have been successful in their home market but less so in Europe. The major European and American retailers are now entering Asia and competing directly with each other in a substantive way fort he first time. These Western retailers, using modern managerial methods, are entering markets typified by more traditional managerial approaches. Western managerial cultures and values are interfacing with Asian ones. The results of these moves are new stresses for Asian retail structures that bring a new dynamism to Asian retailing. The contributions in this book explore the conflicts and benefits that arise as retailing in Asia becomes internationalised. The contributions are provided by experts in retail research from across Asia and for the first time in depth analyses are provided of the ways that Western retailers are provoking change in Asia. The book results form a seminar held at the University of Marketing and Distribution Sciences, Kobe, in November 2001 under the auspices of Society for Asian Research in Distribution. Scholars from across the region presented research results of their analyses of the New Commerce now appearing in Asia.

Retail Management - Global Edition (Paperback, 13th Edition): Barry Berman, Joel Evans, Patrali Chatterjee Retail Management - Global Edition (Paperback, 13th Edition)
Barry Berman, Joel Evans, Patrali Chatterjee
R1,460 Discovery Miles 14 600 Ships in 2 - 4 working days

For courses in Retail Management. A contemporary text that helps students thrive in today's retailing industry Retail Management: A Strategic Approach is built on the fundamental principle that retailers have to plan for and adapt to a complex, changing environment. Without a pre-defined and well-integrated strategy, retailers may flounder and be unable to cope with the environment that surrounds them. This text helps readers become good retail planners and decision makers. The 13th Edition incorporates updated data that reflects the current world economic climate, extensive coverage of omnichannel retailing, and many new vignettes, questions, and cases, so that students can thrive in today's retailing industry.

Retailing in the European Union (Paperback): Stewart Howe Retailing in the European Union (Paperback)
Stewart Howe
R1,770 Discovery Miles 17 700 Ships in 10 - 15 working days


As retailing becomes an increasingly important part of economics worldwide, the similarities and differences of retailing from country to country are now more evident. Retailing in the European Union is a unique and timely study of the difference retail structures across Europe, offering an insightful overview of the internationalisation of retailing and asking important questions about the effectiveness of different retailing sectors.

E-Service: New Directions in Theory and Practice - New Directions in Theory and Practice (Hardcover): Roland T. Rust, P.K.... E-Service: New Directions in Theory and Practice - New Directions in Theory and Practice (Hardcover)
Roland T. Rust, P.K. Kannan
R5,335 Discovery Miles 53 350 Ships in 10 - 15 working days

The advent of the era of "e-Service," the provision of services over electronic networks like the internet, is one of the dominant business themes of the new millennium. It reflects the fundamental shift in the economy from goods to services and the explosive expansion of information technology. This book provides a collection of different perspectives on e-Service and a unified framework to understand it, even as the business community grapples with the concept. It features contributions from key researchers and practitioners from both the private and public sectors, as well leading scholars from the fields of marketing, information systems, and computer science. They focus on three key areas: the customer-technology interface; e-Service business opportunities and strategies; and public sector e-Service opportunities. The insights they offer will be equally useful to students, scholars, and practitioners.

E-Service: New Directions in Theory and Practice - New Directions in Theory and Practice (Paperback): Roland T. Rust, P.K.... E-Service: New Directions in Theory and Practice - New Directions in Theory and Practice (Paperback)
Roland T. Rust, P.K. Kannan
R1,525 Discovery Miles 15 250 Ships in 10 - 15 working days

The advent of the era of "e-Service," the provision of services over electronic networks like the internet, is one of the dominant business themes of the new millennium. It reflects the fundamental shift in the economy from goods to services and the explosive expansion of information technology. This book provides a collection of different perspectives on e-Service and a unified framework to understand it, even as the business community grapples with the concept. It features contributions from key researchers and practitioners from both the private and public sectors, as well leading scholars from the fields of marketing, information systems, and computer science. They focus on three key areas: the customer-technology interface; e-Service business opportunities and strategies; and public sector e-Service opportunities. The insights they offer will be equally useful to students, scholars, and practitioners.

Business Development in Licensed Retailing - A unit manager's guide (Paperback): Guy Lincoln, Conrad Lashley Business Development in Licensed Retailing - A unit manager's guide (Paperback)
Guy Lincoln, Conrad Lashley
R1,425 Discovery Miles 14 250 Ships in 10 - 15 working days

'Business Development in Licensed Retailing: a unit manager's guide' details the indispensable skills and techniques needed to manage units within licensed retail organisations in a flexible and entrepreneurial manner.
This book:
-Forms the basis of a complete course for a unit manager's development.
-Provides an overview of the range of skills needed for effective unit management.
-Supports the development of techniques with examples from existing best practice and case examples from companies such as JD Wetherspoon's, TGI Fridays and McDonald's amongst others.
Business Development in Licensed Retailing considers the functional management techniques required at unit management level, covering recruitment, human resource management, operations, service quality and customer relations, financial measurement and analysis, promotions and strategic planning. The analysis systematically provides all the practical know-how you need to produce of a comprehensive business plan for your unit.
Ending with a comprehensive case study that demonstrates all the aspects of business development working in a real-life scenario, the text is ideally suited for lecturers and management development personnel to use as a learning resource through which readers can apply the principles and techniques outlined.
A practical guide to managing units in licensed retail
Case studies from Wetherspoons, Scottish and Newcastle, Whitbread and Yates', amongst others, put the theory into practice

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