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Books > Business & Economics > Industry & industrial studies > Distributive industries

Perceptions of Retailing in Early Modern England (Hardcover, New edition): Nancy Cox, Karin Dannehl Perceptions of Retailing in Early Modern England (Hardcover, New edition)
Nancy Cox, Karin Dannehl
R4,629 Discovery Miles 46 290 Ships in 10 - 15 working days

Whilst there has been much recent scholarly work on retailing during the early modern period, less is known about how people at the time perceived retailing, both as onlookers, artists and commentators, and as participants. Centred on the general theme of perceptions, the authors address this gap in our knowledge by looking at a different aspect of consumption. They focus on two ancillary themes: the first is location and how contemporaries perceived the settlements in which there were shops; the other is distance. Pictures, prints, novels, diaries and promotional literature of the tradespeople themselves provide much of the evidence. Many of these sources are not new to historians, but they have not been scrutinized and analysed with the questions in mind that are posed here. The methodology to be employed has been developed by Nancy Cox over the last decade, and is used successfully in her book The Complete Tradesman and in the compilation of the forthcoming Dictionary of Traded Goods and Commodities 1550-1800. This book will find a ready market with scholars concerned with British social and economic history in the early modern period. Although it is first and foremost a book written by historians for historians, it nevertheless borrows concepts and approaches from various disciplines concerned with theories of consumption, material culture and representational art.

Street Entrepreneurs - People, Place, & Politics in Local and Global Perspective (Hardcover): John Cross, Alfonso Morales Street Entrepreneurs - People, Place, & Politics in Local and Global Perspective (Hardcover)
John Cross, Alfonso Morales
R4,649 Discovery Miles 46 490 Ships in 10 - 15 working days

Addressing the current dearth of available literature on this topic, the editors use a range of international case studies to explore street vending and informal economies which continue to be, especially in developing countries, a vital economic driver.

This volume collects essays from authors around the world about the markets and vendors they know best, including studies of USA, China, Mexico, Turkey. The contributors speak of the struggles that vendors have faced to legitimize their activity, the role that they play in helping societies adapt to and survive catastrophes as well as the practical roles that they play in both the local and global social and economic system.

As well as highlighting the importance of street markets as a phenomenon of interest in itself to a growing body of scholarship, this study demonstrates how an analysis of street vending can provide insights not only into economic anthropology, but also urban studies, post modernism, spatial geography, political sociology and globalization theory.

Geography and Retailing (Paperback): Peter Scott Geography and Retailing (Paperback)
Peter Scott
R1,490 Discovery Miles 14 900 Ships in 10 - 15 working days

An important contribution to our understanding of the distribution of retail activities, particularly within cities, this book provides a critical review of the literature on the subject. It points out the major general propositions concerning retailing from the geographical point of view, and identifies key research problems, which need to be examined in order to push forward the frontiers of this sub field of economic geography. It presents a major critique of the central-place model, which has came to hold an important place in the methodology of economic geography, and clearly and decisively shows the model to be static, deterministic, retrospective and of little value for predictive purposes.

Scott also shows with regard to the question of the hierarchy of shopping centers (a major facet of central-place thought) that the methodology employed to identify these hierarchies rests on restricted theory, imperfect data, incomplete measures, and arbitrary decisions. Although he recognizes the value of some of the work associated with the central-place syndrome, the author presents the first effective antithesis to its beguiling and simplistic appeal. He argues that the geography of retailing cannot be understood without reference to the organization of retailing as an economic and social activity and complex patterns of consumer and entrepreneurial behavior, none of which are dealt with in central-place studies.

Distinguished by clarity of presentation objectivity of analysis and breadth of inter-disciplinary interest, this is the only book that covers the geography of retailing substantively and methodologically. This book is jargon and mathematics free, and contains the most complete bibliography on the geography of retailing available in a single volume the book. It will be of value to all social scientists concerned with retailing as a major activity, particularly in modern societies. It may be used as a basic or supplementary text for courses in economic geography, marketing and retailing.

"Peter Scott" is a recognized expert in the geography of retailing and the economic geography of cities. He is engaged in continuing research in these areas and has worked in South Africa, Australia, and the United Kingdom.

The Hard Sell - An Ethnographic Study of the Direct Selling Industry (Hardcover, New Ed): John Bone The Hard Sell - An Ethnographic Study of the Direct Selling Industry (Hardcover, New Ed)
John Bone
R4,629 Discovery Miles 46 290 Ships in 10 - 15 working days

In this work John Bone provides a lively and engaging insight into the social world of direct selling organizations. He investigates these under-researched organizations via a detailed ethnography of two home improvement companies selling products such as fitted kitchens, double glazing and conservatories, as well as developing wider sociological debates on trust and interaction. These organizations tend to be loosely ordered and internally competitive collectives whose sole aim is to maximize short term profits through sales strategies that routinely employ the calculative exploitation of consumer norms and expectations. John Bone uses his findings to argue that amid the wave of increasing deregulation and liberalization that has supplanted the planned and regulated form of capitalism that predominated until the 1970s, such conditions are now becoming prevalent in mainstream contemporary organizations, threatening to unleash a latent disorder that underlies the rationality of 'modern' business.

The Revenge of Analog - Real Things and Why They Matter (Paperback, First Trade Paper Edition): David Sax The Revenge of Analog - Real Things and Why They Matter (Paperback, First Trade Paper Edition)
David Sax
R452 R421 Discovery Miles 4 210 Save R31 (7%) Ships in 18 - 22 working days

A funny thing happened on the way to the digital utopia. We've begun to fall back in love with the very analog goods and ideas the tech gurus insisted that we no longer needed. Businesses that once looked outdated, from film photography to brick-and-mortar retail, are now springing with new life. Notebooks, records, and stationery have become cool again. Behold the Revenge of Analog. David Sax has uncovered story after story of entrepreneurs, small business owners, and even big corporations who've found a market selling not apps or virtual solutions but real, tangible things. As e-books are supposedly remaking reading, independent bookstores have sprouted up across the country. As music allegedly migrates to the cloud, vinyl record sales have grown more than ten times over the past decade. Even the offices of tech giants like Google and Facebook increasingly rely on pen and paper to drive their brightest ideas. Sax's work reveals a deep truth about how humans shop, interact, and even think. Blending psychology and observant wit with first-rate reportage, Sax shows the limited appeal of the purely digital life - and the robust future of the real world outside it.

Country of Origin Effect - Looking Back and Moving Forward (Paperback): Isaac Cheah, Ian Phau, Gaetano Aiello Country of Origin Effect - Looking Back and Moving Forward (Paperback)
Isaac Cheah, Ian Phau, Gaetano Aiello
R1,429 Discovery Miles 14 290 Ships in 10 - 15 working days

This book evaluates Country of Origin (COO) research from new critical perspectives, providing insights on how COO shapes both consumer behaviour and business trends, and how marketers can overcome or take advantage of COO in their strategies. The contributors explore a variety of strategies for utilising Country of Origin, including how country image can influence market entry positioning strategies, and how brand heritage can be utilised as a communication tool. There is also a study of what percentage of online products require COO identification, and whether this percentage correlates to customer satisfaction. Several contributors look at consumers' preference for food in relation to COO and authenticity, and further chapters explore the impact of consumer identification with a nation on how they evaluate brands. As Country of Origin is increasingly evaluated by consumers and used by marketers to safeguard locally-owned products, this book will be of interest to those studying the relationship between country-authentic brands and their promotion in the global marketplace. This book was originally published as a special issue of the Journal of Promotion Management.

Starting & Building Your Catalog Sales Business - Secrets for Success in One of Today's Fastest-Growing Businessess... Starting & Building Your Catalog Sales Business - Secrets for Success in One of Today's Fastest-Growing Businessess (Hardcover)
H. Holtz
R1,120 R948 Discovery Miles 9 480 Save R172 (15%) Ships in 18 - 22 working days

Now--America's #1 marketer and consultant puts together the first complete guide to catalog sales! Starting & Building Your Catalog Sales Business Some of America's best known and most successful businesses, such as Sears, Spiegel, L.L. Bean, and Lands' End, are "catalog companies," earning a major percentage of their profits through catalog sales. If you're a business owner or entrepreneur, now you can do the same with the help of this book. Written by bestselling author Herman Holtz, Starting and Building Your Catalog Sales Business is a complete guide to catalog sales that explains how to get started in and manage a catalog business profitably. Packed with anecdotes, worksheets, and examples drawn from successful catalog sales businesses, it explains:

  • The basics of direct-mail selling and catalog sales
  • The secrets to creating catalog copy that really sells
  • The essential elements in the catalog mailing--including how to create a strong sales letter and a user-friendly order form
  • How to choose and use the right mailing lists
  • Managing the two essentials of the catalog business: sales volume and pricing
Latin America Transformed - Globalization and Modernity (Paperback, 2nd edition): Robert N. Gwynne, Kay Cristobal Latin America Transformed - Globalization and Modernity (Paperback, 2nd edition)
Robert N. Gwynne, Kay Cristobal
R1,618 Discovery Miles 16 180 Ships in 10 - 15 working days

Praise for the first edition: 'Accomplishes its task to provide readers with a broad multi-disciplinary view on globalization's many impacts on Latin America ... the organization of the collection is logical and thoughtful, and the structural perspectives offered are convincing and powerful. I recommend it to other Latin American social scientists.' Growth and Change 'An impressive, timely and lively volume, which is especially valuable for teaching purposes.' Journal of Latin American Studies 'Authoritatively written by leading scholars in their respective fields.' Area Latin America Transformed, 2nd Edition explains the region's economic, political, social and cultural transformations, its association with globalization and the search for modernity, and contributes to a greater understanding of how these transformations are affecting the people of Latin America. Using a political economy approach to unravel the concepts of globalization and modernity within Latin America, emphasis is placed on interpreting the macro-level structures that frame the transformations taking place. The book also investigates the dynamics of people's livelihoods as they make sense of, rework and live out these structural transformations. The international team of authors involved with the successful first edition have updated their focus and substantially rewritten their material to examine the challenges facing Latin America in the twenty-first century. Three completely new chapters have also been added. Latin America Transformed, 2nd Edition is now even more useful for undergraduate and postgraduate courses that examine economic, political, social and cultural change in Latin America.

Retailisation - The Here, There and Everywhere of Retail (Paperback): Francesca de Chatel, Robin Hunt Retailisation - The Here, There and Everywhere of Retail (Paperback)
Francesca de Chatel, Robin Hunt
R793 Discovery Miles 7 930 Ships in 18 - 22 working days

This work investigates the current state of selling, whether groceries, politicians, information or motorcars. Like no other phenomenon, "retailization" reflects the complexity and ubiquity of information flows, processes and convergence of media in the wired world. The authors explore the all-pervasive nature of the retail experience in the physical world, the virtual world - and in the peripheral spaces between the two. Companies interviewed include Asda, MOMA, The Tate Modern, Walmart, Sony, Habitat, Manchester United and Volkswagen; individuals include Naomi Klein, Tom Dixon, Benjamin Barber, Professor Bill Mitchell (Dean of Architecture at MIT), architects Jon Jerde, Rem Koolhas and Ben Van Berkel, and David Peek, psychologist behind the Bluewater shopping mall.

Retail Strategy - The view from the bridge (Paperback): Christine Cuthbertson Retail Strategy - The view from the bridge (Paperback)
Christine Cuthbertson; Edited by Jonathan Reynolds; Contributions by Richard Bell, Dmitry Dragun, Elizabeth Howard, …
R1,825 Discovery Miles 18 250 Ships in 10 - 15 working days

The book is made distinctive by the presentation of practitioner insight allied with academic underpinning to create a powerful new framework of unusual breadth and depth. The book communicates contemporary retail thought from the perspectives of both senior international retailers and expert observers. It is structured around four sections: * Section I: retailing in an international context * Section II: chapters from faculty at Templeton College in Oxford outlining the key issues with review questions, discussion topics, assignments and further reading. * Section III: A unique series of in depth interviews with senior executives in the world's major retailers conducted by the Oxford Institute of Retail Management. Each case is backed up by company and sector information to demonstrate the changing retail and global environment. * Section IV: A summary and overview with further exercises assignments and recommended reading.The book is an innovative and highly effective new text for both students and executives needing to understand the complexities of the latest global developments and thinking. * Dual focus, with firm conceptual context supplied in the introductory essays and practitioner insight provided by the case studies. * Includes a range of learning features to help you test your knowledge and develop your thinking. * Talented contributor team offer rigorous and far-reaching analysis of the issues and case histories. Combining practitioner insight with academic background, this book offers a useful framework on retail strategy with unusual breadth and depth. It communicates contemporary retail thought from the perspectives of both senior international retailers and expert observers.

The Internationalisation of Retailing in Asia (Hardcover): Sang Chul Choi, John Dawson, Roy Larke, Masao Mukoyama The Internationalisation of Retailing in Asia (Hardcover)
Sang Chul Choi, John Dawson, Roy Larke, Masao Mukoyama
R4,499 Discovery Miles 44 990 Ships in 10 - 15 working days


European retailers have successfully internationalised their activities in Europe but have been less successful in North America. American retailers have been successful in their home market but less so in Europe. The major European and American retailers are now entering Asia and competing directly with each other in a substantive way fort he first time. These Western retailers, using modern managerial methods, are entering markets typified by more traditional managerial approaches. Western managerial cultures and values are interfacing with Asian ones. The results of these moves are new stresses for Asian retail structures that bring a new dynamism to Asian retailing. The contributions in this book explore the conflicts and benefits that arise as retailing in Asia becomes internationalised. The contributions are provided by experts in retail research from across Asia and for the first time in depth analyses are provided of the ways that Western retailers are provoking change in Asia. The book results form a seminar held at the University of Marketing and Distribution Sciences, Kobe, in November 2001 under the auspices of Society for Asian Research in Distribution. Scholars from across the region presented research results of their analyses of the New Commerce now appearing in Asia.

Success Of 7-eleven Japan, The: Discovering The Secrets Of The World's Best-run Convenience Chain Stores (Paperback):... Success Of 7-eleven Japan, The: Discovering The Secrets Of The World's Best-run Convenience Chain Stores (Paperback)
Akira Ishikawa, Tai Nejo
R746 Discovery Miles 7 460 Ships in 10 - 15 working days

When analyzing 7-Eleven Japan's advanced and innovative management style, the authors of this book highlight the existence of the "integrated information system". This is because of the key role it plays not only in forming this firm's corporate strategy but also in developing its functional strategies for logistic support, merchandising and store operations. The authors explore the integrated information system, a symbol of the competitiveness of 7-Eleven Japan.

Retailing in the European Union (Paperback): Stewart Howe Retailing in the European Union (Paperback)
Stewart Howe
R1,855 Discovery Miles 18 550 Ships in 10 - 15 working days


As retailing becomes an increasingly important part of economics worldwide, the similarities and differences of retailing from country to country are now more evident. Retailing in the European Union is a unique and timely study of the difference retail structures across Europe, offering an insightful overview of the internationalisation of retailing and asking important questions about the effectiveness of different retailing sectors.

E-Service: New Directions in Theory and Practice - New Directions in Theory and Practice (Hardcover): Roland T. Rust, P.K.... E-Service: New Directions in Theory and Practice - New Directions in Theory and Practice (Hardcover)
Roland T. Rust, P.K. Kannan
R5,617 Discovery Miles 56 170 Ships in 10 - 15 working days

The advent of the era of "e-Service," the provision of services over electronic networks like the internet, is one of the dominant business themes of the new millennium. It reflects the fundamental shift in the economy from goods to services and the explosive expansion of information technology. This book provides a collection of different perspectives on e-Service and a unified framework to understand it, even as the business community grapples with the concept. It features contributions from key researchers and practitioners from both the private and public sectors, as well leading scholars from the fields of marketing, information systems, and computer science. They focus on three key areas: the customer-technology interface; e-Service business opportunities and strategies; and public sector e-Service opportunities. The insights they offer will be equally useful to students, scholars, and practitioners.

E-Service: New Directions in Theory and Practice - New Directions in Theory and Practice (Paperback): Roland T. Rust, P.K.... E-Service: New Directions in Theory and Practice - New Directions in Theory and Practice (Paperback)
Roland T. Rust, P.K. Kannan
R1,610 Discovery Miles 16 100 Ships in 10 - 15 working days

The advent of the era of "e-Service," the provision of services over electronic networks like the internet, is one of the dominant business themes of the new millennium. It reflects the fundamental shift in the economy from goods to services and the explosive expansion of information technology. This book provides a collection of different perspectives on e-Service and a unified framework to understand it, even as the business community grapples with the concept. It features contributions from key researchers and practitioners from both the private and public sectors, as well leading scholars from the fields of marketing, information systems, and computer science. They focus on three key areas: the customer-technology interface; e-Service business opportunities and strategies; and public sector e-Service opportunities. The insights they offer will be equally useful to students, scholars, and practitioners.

Business Development in Licensed Retailing - A unit manager's guide (Paperback): Guy Lincoln, Conrad Lashley Business Development in Licensed Retailing - A unit manager's guide (Paperback)
Guy Lincoln, Conrad Lashley
R1,510 Discovery Miles 15 100 Ships in 10 - 15 working days

'Business Development in Licensed Retailing: a unit manager's guide' details the indispensable skills and techniques needed to manage units within licensed retail organisations in a flexible and entrepreneurial manner.
This book:
-Forms the basis of a complete course for a unit manager's development.
-Provides an overview of the range of skills needed for effective unit management.
-Supports the development of techniques with examples from existing best practice and case examples from companies such as JD Wetherspoon's, TGI Fridays and McDonald's amongst others.
Business Development in Licensed Retailing considers the functional management techniques required at unit management level, covering recruitment, human resource management, operations, service quality and customer relations, financial measurement and analysis, promotions and strategic planning. The analysis systematically provides all the practical know-how you need to produce of a comprehensive business plan for your unit.
Ending with a comprehensive case study that demonstrates all the aspects of business development working in a real-life scenario, the text is ideally suited for lecturers and management development personnel to use as a learning resource through which readers can apply the principles and techniques outlined.
A practical guide to managing units in licensed retail
Case studies from Wetherspoons, Scottish and Newcastle, Whitbread and Yates', amongst others, put the theory into practice

Charity Shops - Retailing, Consumption and Society (Hardcover): Suzanne Horne, Avril Maddrell Charity Shops - Retailing, Consumption and Society (Hardcover)
Suzanne Horne, Avril Maddrell
R4,630 Discovery Miles 46 300 Ships in 10 - 15 working days


Contents:
1. Consumption, Identity and Locality: a Theoretical Perspective on Charity Shops I
2. Retailing: a Theoretical Perspective on Charity Shops II
3. Customers and Demand: Thrift, Lifestyle, Convenience and Coming out of the Cold
4. Materialising Profit: from Donation to Distribution
5. Staffing the Charity Shop: Voluntary, Not-So-Voluntary and Paid Staff
6. Pricing and Competition: Hitting the Mark
7. 'It's all in the Mix': Profits, Lifecycles, Lifestyles, and the Future of Charity Shops

Reading Retail - A Geographical Perspective on Retailing and Consumption Spaces (Paperback, New): Neil Wrigley, Michelle Lowe Reading Retail - A Geographical Perspective on Retailing and Consumption Spaces (Paperback, New)
Neil Wrigley, Michelle Lowe
R1,447 Discovery Miles 14 470 Ships in 10 - 15 working days

Reading Retail captures contemporary debates on the geography of retailing and consumption spaces. It is constructed around a series of 'readings' from key works, and is designed to encourage readers to develop a sense of engagement with the rapidly evolving debates in this field. More than 60 edited readings are integrated into the text, providing a guided route map through the literature and into the study of the geographies of retailing and consumption. The volume also introduces readers to the exciting and interdisciplinary developments unfolding in the 'new retail geography', drawing on up-to-the-minute research material from areas ranging from anthropology to business studies, and tackling issues as diverse as retail internationalization and e-commerce. Reading Retail is unique in bringing together a huge range of perspectives on retailing and consumption spaces and will provide a key source text for students in this field.

The Rockstars of JVZoo.com (Paperback): Joel Comm The Rockstars of JVZoo.com (Paperback)
Joel Comm
R359 Discovery Miles 3 590 Ships in 10 - 15 working days

What Does it Take to Be an Online Rockstar JVZoo is an amazing resource for entrepreneurs to turn their knowledge into digital products and recruit hundreds or thousands in their field to promote those products. Whether you are a business consultant, lawyer, real estate agent, or even someone who knows how to build the perfect birdhouse, JVZoo allows you to put your knowledge into a format that can be sold and profited from. While the rest of the world looks for jobs, JVZoo's members create their own. In the three years that JVZoo has been around, it's members have generated over $100 million in sales revenue. Our members are mainly people who started making money online as a part-time venture. Rockstars of JVZoo is a compilation of case studies, written by people just like you, people who listened to their inner voices and created jobs for themselves. Everything you are about to read in this book has been achieved by ordinary people who did that one thing that separates entrepreneurs from the rest of society: they took action.

Mommy, Where Do Customers Come From? - How to Market to a New World of Connected Customers (Paperback): Larry Bailin Mommy, Where Do Customers Come From? - How to Market to a New World of Connected Customers (Paperback)
Larry Bailin
R354 Discovery Miles 3 540 Ships in 10 - 15 working days

Looking for a marketing book that ...Tells it like it is?... Can help you keep up in an ever changing world?... Is the right fit no matter your business type or size?
Mommy, Where Do Customers Come From? covers all aspects of marketing and selling products and services to a new breed of customer. Customers have become less loyal, more demanding and have more choices. With the proliferation of vehicles such as the Internet, Email, BLOGs, Podcasts and others, reaching the right customer with the right message is harder than ever before. Mommy, Where Do Customers Come From? deals with these issues and breaks down barriers like no other marketing book.
Helping businesses decipher and deal with this changing online landscape and its effects on the ever changing customer is the purpose of this book. Allowing a business of any size, location or type to not only understand when something needs to be done, but what that something is and what the outcome should be.
Mommy, Where Do Customers Come From? puts the business back in control of the message that is in front of its customers. Empowering readers to take action by taking an active role in the understanding and execution of their visible details. In this book, we strip away the nonsense from the common sense to uncover connective marketing messages that allow businesses to create what they really need the most sales.

The Changing Face of Japanese Retail - Working in a Chain Store (Hardcover, New): Louella Matsunaga The Changing Face of Japanese Retail - Working in a Chain Store (Hardcover, New)
Louella Matsunaga
R4,496 Discovery Miles 44 960 Ships in 10 - 15 working days


Series Information:
Nissan Institute/RoutledgeCurzon Japanese Studies

Retail Impact Assessment - A Guide to Best Practice (Hardcover, New): John England Retail Impact Assessment - A Guide to Best Practice (Hardcover, New)
John England
R4,066 Discovery Miles 40 660 Ships in 10 - 15 working days


Contents:
1:Introduction; 2:Background; 3:Policy Context; 4:The Conventional Methodology of Retail Impact Assessment; 5:A Framework for Retail Impact Assessment; 6:Qualitative Factors; 7:Evidence of Retail Impact; 8:Retail Impact Assessment in the Planning Process; 9:Experience in Europe and North America; 10:The Application of Best Practice, 11:Conclusions

Flexible Working in Food Retailing - A Comparison Between France, Germany, Great Britain and Japan (Hardcover): Christophe... Flexible Working in Food Retailing - A Comparison Between France, Germany, Great Britain and Japan (Hardcover)
Christophe Baret, Steffen Lehndorff, Leigh Sparks
R4,213 Discovery Miles 42 130 Ships in 10 - 15 working days

In developed countries, the food superstore or hypermarket has become the dominant mode of food distribution; and their success has transformed the retail sector. But each new store has changed the employment regime of the stores they replace. For retailers, labour is a major cost; with opening hours being extended, and consumer demand patterns changing, one solution has been the use of part-time labour. Extensive use of such labour characterises British food retailing for example whereas it is less common in France. This book examines the reasons for such differences, and the potential which management and employees have within the operation to manage working time to their benefit. This book makes use of a four country research programme, covering France, Germany, Great Britain and Japan. Investigations and interviews at store, company and individual level, paint a picture of working time in the sector and in each of the countries. The volume provides some explanations for national differences as well as the similarities; supply and demand issues, as well as societal and social backgrounds. Large format food retailing is a major force in each country, employing millions in many di

Marketing Channel Strategy - An Omni-Channel Approach -International Student Edition (Hardcover, 9th edition): Robert W.... Marketing Channel Strategy - An Omni-Channel Approach -International Student Edition (Hardcover, 9th edition)
Robert W. Palmatier, Eugene Sivadas, Louis W. Stern, Adel I. El-Ansary
R7,343 Discovery Miles 73 430 Ships in 10 - 15 working days

Marketing Channel Strategy: An Omni-Channel Approach is the first book on the market to offer a completely unique, updated approach to channel marketing. Palmatier and Sivadas have adapted this classic text for the modern marketing reality by building a model that shows students how to engage customers across multiple marketing channels simultaneously and seamlessly. The omni-channel is different from the multi-channel. It recognizes not only that customers access goods and services in multiple ways, but also that they are likely doing this at the same time; comparing prices on multiple websites, and seamlessly switching between mobile and desktop devices. With the strong theoretical foundation that users have come to expect, the book also offers lots of practical exercises and applications to help students understand how to design and implement omni-channel strategies in reality. Advanced undergraduate and graduate students in marketing channels, distribution channels, B2B marketing, and retailing classes will enjoy acquiring the most cutting-edge marketing skills from this book. A full set of PowerPoint slides accompany this new edition, to support instructors.

Shopper Marketing - How to Increase Purchase Decisions at the Point of Sale (Hardcover, 2nd Revised edition): Markus Stahlberg,... Shopper Marketing - How to Increase Purchase Decisions at the Point of Sale (Hardcover, 2nd Revised edition)
Markus Stahlberg, Ville Maila
R832 Discovery Miles 8 320 Ships in 4 - 6 working days

Shopper Marketing details how marketers can influence the buying decision in-store. The 35 contributors from top companies around the world have packed the book with practical advice on shopper needs and trends, retail environments, effective packaging and much more to equip product and brand managers, packaging experts, merchandising specialists and more with the tools they need to be successful in this field of sales promotion. The second edition of Shopper Marketing has been fully updated to include a new forward by marketing guru Philip Kotler and 12 new articles that reflect the current changes in the fast growing area, focusing specifically on the international scope, the online presence and the future of shopper marketing. New case studies from India, China, Brazil and Japan also add to the depth and breadth of the first edition.

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