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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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Property Management - A Customer Focused Approach (Hardcover) Loot Price: R4,231

Discovery Miles 42 310

Repayment Terms: R397 pm x 12*

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Property Management - A Customer Focused Approach (Hardcover): Gordonington, Gordon Edington

Property Management - A Customer Focused Approach (Hardcover)

Gordonington, Gordon Edington

Series: Building and Surveying Series

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Loot Price R4,231 Discovery Miles 42 310 | Repayment Terms: R397 pm x 12*

Expected to ship within 12 - 19 working days

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Intended for advanced students and practitioners this book gives an up-to-date presentation of property management as practised by a leading company, BAA plc. A key aim of the book is to show the benefits to be obtained from building a business culture based on service to the customer. This may be achieved by due attention to communication, leadership, measurement, benchmarking and accountability.

General

Imprint:	Red Globe Press
Country of origin:	United Kingdom
Series:	Building and Surveying Series
Release date:	July 1997
First published:	1997
Authors:	Gordonington • Gordon Edington
Dimensions:	216 x 140 x 18mm (L x W x T)
Format:	Hardcover
Pages:	224
ISBN-13:	978-0-333-67470-3
Categories:	Books > Business & Economics > Finance & accounting > Finance > Property & real estate Books > Business & Economics > Business & management > Management of specific areas > Management of real estate, property & plant Books > Business & Economics > Business & management > Sales & marketing > Customer services Books > Money & Finance > Property & real estate Promotions
LSN:	0-333-67470-7
Barcode:	9780333674703