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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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Property Management - A Customer Focused Approach (Hardcover) Loot Price: R3,982
Discovery Miles 39 820
Property Management - A Customer Focused Approach (Hardcover): Gordonington, Gordon Edington

Property Management - A Customer Focused Approach (Hardcover)

Gordonington, Gordon Edington

Series: Building and Surveying Series

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Loot Price R3,982 Discovery Miles 39 820 | Repayment Terms: R373 pm x 12*

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Intended for advanced students and practitioners this book gives an up-to-date presentation of property management as practised by a leading company, BAA plc. A key aim of the book is to show the benefits to be obtained from building a business culture based on service to the customer. This may be achieved by due attention to communication, leadership, measurement, benchmarking and accountability.

General

Imprint: Red Globe Press
Country of origin: United Kingdom
Series: Building and Surveying Series
Release date: July 1997
First published: 1997
Authors: Gordonington • Gordon Edington
Dimensions: 216 x 140 x 18mm (L x W x T)
Format: Hardcover
Pages: 224
ISBN-13: 978-0-333-67470-3
Categories: Books > Business & Economics > Finance & accounting > Finance > Property & real estate
Books > Business & Economics > Business & management > Management of specific areas > Management of real estate, property & plant
Books > Business & Economics > Business & management > Sales & marketing > Customer services
Books > Money & Finance > Property & real estate
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LSN: 0-333-67470-7
Barcode: 9780333674703

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