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Workplace Monitoring and Technology (Hardcover)
Loot Price: R4,071
Discovery Miles 40 710
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Workplace Monitoring and Technology (Hardcover)
Series: Routledge Studies in Management, Organizations and Society
Expected to ship within 9 - 15 working days
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Workplace Monitoring and Technology aims to showcase results of
research and explanatory theories that influence employees'
acceptance of the fact that work is monitored using ICT-based
monitoring tools. Work monitoring, understood as obtaining, storing
and reporting the results of collected observations, has always
been a managerial task. Traditionally it was carried out by
supervisors who, while overseeing the work of employees, would draw
conclusions from their observations and implement corrective
actions. The use of information and communication technologies
(ICT) to monitor the working employee and their performance has
changed the methods of monitoring, and the popularization of remote
work has increased interest in searching for new monitoring systems
using the full potential of new ICT solutions. The new developments
in ICT have caused smart monitoring systems and new solutions to
evolve in electronic work monitoring based on the Internet of
Things and Artificial Intelligence, which enables nearly cost-free
monitoring. However, scientific knowledge about them is limited,
and above all, so is managerial knowledge about the reception of
these tools by employees, while their misuse can cause considerable
damage. Presenting a broad overview of the current state of
different areas of scientific knowledge regarding smart and
electronic monitoring systems of work performance, this book will
be of relevance for academics within the fields of human resource
management and performance management, and for similar groups of
researchers in psychology and sociology.
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