Institutional Memory as Storytelling - How Networked Government Remembers (Paperback)

How do bureaucracies remember? The conventional view is that institutional memory is static and singular, the sum of recorded files and learned procedures. There is a growing body of scholarship that suggests contemporary bureaucracies are failing at this core task. This Element argues that this diagnosis misses that memories are essentially dynamic stories. They reside with people and are thus dispersed across the array of actors that make up the differentiated polity. Drawing on four policy examples from four sectors (housing, energy, family violence and justice) in three countries (the UK, Australia and New Zealand), this Element argues that treating the way institutions remember as storytelling is both empirically salient and normatively desirable. It is concluded that the current conceptualisation of institutional memory needs to be recalibrated to fit the types of policy learning practices required by modern collaborative governance.

General

Imprint:	Cambridge UniversityPress
Country of origin:	United Kingdom
Series:	Elements in Public and Nonprofit Administration
Release date:	December 2020
Authors:	Jack Corbett • Dennis Christian Grube • Heather Caroline Lovell • Rodney James Scott
Dimensions:	150 x 230 x 5mm (L x W x T)
Format:	Paperback - Trade
Pages:	75
ISBN-13:	978-1-108-74800-1
Categories:	Books > Social sciences > Psychology > Cognition & cognitive psychology > Memory Books > Business & Economics > Business & management > Management & management techniques > Operational research Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour Books > Business & Economics > Business & management > Business communication & presentation > General
LSN:	1-108-74800-7
Barcode:	9781108748001

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