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Institutional Memory as Storytelling - How Networked Government Remembers (Paperback)
Loot Price: R555
Discovery Miles 5 550
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Institutional Memory as Storytelling - How Networked Government Remembers (Paperback)
Series: Elements in Public and Nonprofit Administration
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Loot Price R555
Discovery Miles 5 550
Expected to ship within 12 - 17 working days
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How do bureaucracies remember? The conventional view is that
institutional memory is static and singular, the sum of recorded
files and learned procedures. There is a growing body of
scholarship that suggests contemporary bureaucracies are failing at
this core task. This Element argues that this diagnosis misses that
memories are essentially dynamic stories. They reside with people
and are thus dispersed across the array of actors that make up the
differentiated polity. Drawing on four policy examples from four
sectors (housing, energy, family violence and justice) in three
countries (the UK, Australia and New Zealand), this Element argues
that treating the way institutions remember as storytelling is both
empirically salient and normatively desirable. It is concluded that
the current conceptualisation of institutional memory needs to be
recalibrated to fit the types of policy learning practices required
by modern collaborative governance.
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